Retail TouchPoints

OCTOBER 24, 2024

TikTok Shop has expanded the refurbished electronics product category to U.S. consumers after a UK launch in September 2023. TikTok users can click the Shop tab to see refurbished products such as tablets, mobile phones and laptops being sold by approved TikTok sellers. Each purchase is backed by TikTok Shop’s 90 -day Buyer Protection Program, which allows customers to receive a refund for up to 90 days after purchase if an item is damaged, defective or not as described.

Shopping 259

Shopping Retailing Pricing Consumer Planning 259

Inside Retail

OCTOBER 24, 2024

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. The key to thriving? Automation. This year, Australian shoppers are expected to spend a jaw-dropping $6.7 billion during the Black Friday/Cyber Monday weekend, up 5.5 per cent from 2023, according to Roy Morgan.

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

OCTOBER 24, 2024

Kroger will leverage RFID technology from Avery Dennison for item-level digital identification, enabling more frequent and accurate inventory information to help maximize freshness, reduce waste and improve the store associate experience. The supermarket will begin in the bakery department, implementing RFID-embedded labels on each item. “Our work with Avery Dennison will improve inventory visibility, which means products will be on the shelves when our customers want them, while enabling our as

Supermarket 311

Supermarket Customer Experience Management ATS 311

Retail Wire

OCTOBER 24, 2024

In-N-Out Burger continues expanding its California presence.

Location 299

Location 299

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Customer Experience

Retail TouchPoints

OCTOBER 24, 2024

Ulta Beauty is partnering with Rokt to add non-endemic ads to its retail media network (RMN) UB Media. Now, brand and advertising partners — even those not sold by Ulta Beauty — will be able to deliver relevant offers and messages to customers at the bottom of the marketing funnel. The partnership will help the beauty retailer unlock new revenue opportunities and deepen customer relationships during the competitive holiday season and beyond. “We’re committed to providing a personaliz

Beauty and Health 278

Beauty and Health Advertising Marketing ATS 278

Inside Retail

OCTOBER 24, 2024

Dog brand Bark has collaborated with Crocs to launch a pet footwear collection, Pet Crocs for dogs. Pet Crocs are constructed of breathable EVA foam and come in three sizes with glow-in-the-dark marbled Green Slime and Pink Dragon Fruit options. They have an adjustable strap for increased support, a sticky tread bottom, and ventilation holes on top.

Location 244

Location Marketing ATS 244

Retail TouchPoints

OCTOBER 24, 2024

PetSmart has tapped Ken Hicks as its new President and CEO, effective Oct. 31, 2024. Hicks will take over from interim CEO Alan Schnaid, who will continue as EVP and CFO. The top job at the pet retailer opened up following the departure earlier this month of J.K. Symancyk, who left PetSmart to lead Signet Jewelers. Most recently, Hicks served as CEO of Academy Sports + Outdoors as well as CEO of Foot Locker.

Department Stores 259

Department Stores Outdoor Customer Experience Shopping 259

Retail Wire

OCTOBER 24, 2024

The promotion is in appreciation for veterans service in the U.S. military.

Promotions 264

Promotions 264

Retail TouchPoints

OCTOBER 24, 2024

Food delivery platform Grubhub is expanding its advertising capabilities to create a full-fledged commerce media network in partnership with Koddi. Through the partnership, Grubhub merchants can now access tools like bid automation , advanced targeting and granular performance reporting , including key performance metrics such as share of voice, time live and return on ad spend broken out by audience segment.

Merchant Services 264

Merchant Services Advertising Payment Services Checkout 264

Retail Wire

OCTOBER 24, 2024

Pick one decade of food, or taste them all with Taco Bell's Decades Menu.

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

OCTOBER 24, 2024

Australian activewear brand Do You Even marked the start of its Big W retail partnership and its first range being stocked in the discount department store with a consumer launch event. The event invited the community to ‘Move with Do You Even’, and experience the Do You Even energy firsthand, connect with the fitness community and view the new collection that redefines how the brand retails through brick-and-mortar with its Big W partnership, to achieve its goal of being accessible.

Department Stores 263

Department Stores Consumer Management ATS 263

Retail Wire

OCTOBER 24, 2024

Tesla's adjusted earnings per share beat analysts' expectations.

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Inside Retail

OCTOBER 24, 2024

Metcash ‘s sales increased year over year in the fiscal first half, with its food category posting double-digit growth. The group’s sales rose 6.3 per cent, and food, excluding tobacco, climbed 18.5 per cent. Supermarkets and convenience went up 3 per cent, and Superior Foods grew 6.4 per cent. Meanwhile, liquor sales jumped 2.1 per cent, and hardware sales improved by 2.8 per cent, as Independent Hardware Group (IHG) and Total Tools’ sales expanded by 2.6 per cent and 3.7 per

Net Profit 260

Net Profit Supermarket 260

Retail Wire

OCTOBER 24, 2024

The sweet treat pairs peppermint and chocolate for a beloved flavor combination.

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260

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

OCTOBER 24, 2024

Australia’s two main retail lobby groups have revealed the name of their upcoming merger , and are now recruiting a CEO to lead the new organisation. Earlier, the Australian Retailers Association and the National Retail Association announced they decided to merge, and now they have disclosed the name: Australian Retail Council. “The ARA and NRA have already unified on key issues including retail crime, election priorities and workplace relations,” said Nicole Sheffield, ARA pre

Management 272

Management Shopping 272

Retail Wire

OCTOBER 24, 2024

Keurig Dr Pepper is buying 60% of energy drink maker Ghost.

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255

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Where customers used to move through an orderly progression of steps before making a purchase in stores, they now jump in and out of various stages of “awareness” and “consideration,” seemingly at random, throughout their digital day.

Merchant Services 261

Merchant Services Payment Services Checkout Shipping 261

Retail Wire

OCTOBER 24, 2024

Taco Bell is acting out of an abundance of caution.

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147

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail TouchPoints

OCTOBER 24, 2024

Just days after announcing two major new partnerships with The Container Store and Kirkland’s , both of which include sizeable investments in the home retailers, Beyond, Inc. has announced plans to lay off 20% of its workforce. In connection with this reduction in force (RIF) plan — which Beyond filed with the Securities and Exchange Commission on Oct. 22 — Chief Product Officer Carlisha Robinson also has been terminated without cause.

Marketing 263

Marketing Planning ATS 263

Inside Retail

OCTOBER 24, 2024

Australian fashion label SIR is about to celebrate a decade in business and as its tenth birthday approaches its co-founders and creative directors, Nikki Campbell and Sophie Coote, are reflecting on the brand’s DNA as it moves into an era of expansion. “As we have grown, so too has our design process, references and inspiration, however, the intrinsic DNA of SIR remains,” Coote told Inside Retail.

Department Stores 130

Department Stores Wholesale Fashion Location 130

Retail Wire

OCTOBER 24, 2024

Are you noticing worse fast-food service more than ever?

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130

Retail Gazette

OCTOBER 24, 2024

John Lewis has unveiled its newly upgraded Oxford Street flagship following a £6.5m investment into the store. The department store chain has revamped its beauty hall, increasing the space by 25% to house 41 new counters and shop-in-shop concepts. The department is home to 175 beauty brands, including Clarins, Dior, Clinique and Charlotte Tillbury, as well as The Inkey List, Mac, Skin+Me, Nudestix, and The Ordinary.

Department Stores 116

Department Stores Shopping 116

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

OCTOBER 24, 2024

The McDonald's $5 Meal Deal was a financial success, says one firm.

Accounting 130

Accounting 130

Retail Dive

OCTOBER 24, 2024

This year the retailer’s largely Northeast fleet has grown by 10% to more than 100 stores, and its five-year plan includes a move into new markets.

Planning 119

Planning Marketing 119

Retail Customer Experience

OCTOBER 24, 2024

With the rise of cashless payments and innovative app-based payment services, the issue of in-store connectivity becomes crucial. It will require implementing cellular coverage solutions, such as cellular signal boosters, which ensure robust connectivity inside stores.

Payment Services 116

Payment Services 116

Retail Dive

OCTOBER 24, 2024

The electronics retailer also has an extended holiday return and exchange policy for most gifts purchased between Nov. 1 through Dec. 31.

Returns 115

Returns 115

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Times

OCTOBER 24, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Iceland Foods has hit a major milestone in its ongoing commitment to reducing food waste, by redistributing 2.5 million meals to local communities throughout 2024 with its partnership with Olio. Since partnering with the food-sharing app, Olio, in 2022, Iceland has saved a staggering 3,228 tonnes of food from going to waste.

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Retail Dive

OCTOBER 24, 2024

Ken Hicks — who was also previously the chief executive at Academy Sports and Outdoors — replaces J.K. Symancyk, who left last month.

Outdoor 114

Outdoor ATS 114

Retail Gazette

OCTOBER 24, 2024

The Body Shop is relocating its head office to Brighton, which it said marks a “significant cultural reset” for the business under new ownership. Most recently, head office functions have operated out of two separate locations in Littlehampton, West Sussex, and London, but will be combined under one roof for the first time in decades. The ethical beauty retailer opened its first store in Brighton back in 1976 and since then has scaled to over 1,900 stores, in over 75 countries.

Shopping 116

Shopping Returns Location Marketing 116

Retail Dive

OCTOBER 24, 2024

The company said it wants to reduce fixed expenses by an annualized $65 million heading into 2025.

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