Thu.Oct 24, 2024

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TikTok Shop Expands Refurbished Electronics Business to the U.S.

Retail TouchPoints

TikTok Shop has expanded the refurbished electronics product category to U.S. consumers after a UK launch in September 2023. TikTok users can click the Shop tab to see refurbished products such as tablets, mobile phones and laptops being sold by approved TikTok sellers. Each purchase is backed by TikTok Shop’s 90 -day Buyer Protection Program, which allows customers to receive a refund for up to 90 days after purchase if an item is damaged, defective or not as described.

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Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. The key to thriving? Automation. This year, Australian shoppers are expected to spend a jaw-dropping $6.7 billion during the Black Friday/Cyber Monday weekend, up 5.5 per cent from 2023, according to Roy Morgan.

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Kroger Deploys RFID to Improve Inventory Visibility, Beginning in the Bakery

Retail TouchPoints

Kroger will leverage RFID technology from Avery Dennison for item-level digital identification, enabling more frequent and accurate inventory information to help maximize freshness, reduce waste and improve the store associate experience. The supermarket will begin in the bakery department, implementing RFID-embedded labels on each item. “Our work with Avery Dennison will improve inventory visibility, which means products will be on the shelves when our customers want them, while enabling our as

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Crocs for dogs: Bark launches shoe collection for man’s best friend

Inside Retail

Dog brand Bark has collaborated with Crocs to launch a pet footwear collection, Pet Crocs for dogs. Pet Crocs are constructed of breathable EVA foam and come in three sizes with glow-in-the-dark marbled Green Slime and Pink Dragon Fruit options. They have an adjustable strap for increased support, a sticky tread bottom, and ventilation holes on top.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Ulta Beauty Adds Post-Purchase Offers to Retail Media Mix

Retail TouchPoints

Ulta Beauty is partnering with Rokt to add non-endemic ads to its retail media network (RMN) UB Media. Now, brand and advertising partners — even those not sold by Ulta Beauty — will be able to deliver relevant offers and messages to customers at the bottom of the marketing funnel. The partnership will help the beauty retailer unlock new revenue opportunities and deepen customer relationships during the competitive holiday season and beyond. “We’re committed to providing a personaliz

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ARA, NRA reveal name of upcoming merged entity

Inside Retail

Australia’s two main retail lobby groups have revealed the name of their upcoming merger , and are now recruiting a CEO to lead the new organisation. Earlier, the Australian Retailers Association and the National Retail Association announced they decided to merge, and now they have disclosed the name: Australian Retail Council. “The ARA and NRA have already unified on key issues including retail crime, election priorities and workplace relations,” said Nicole Sheffield, ARA pre

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In-N-Out Burger Opening 4 New Locations in California

Retail Wire

In-N-Out Burger continues expanding its California presence.

Location 299
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In pictures: Inside John Lewis Oxford Street’s multi-million pound makeover

Retail Gazette

John Lewis has unveiled its newly upgraded Oxford Street flagship following a £6.5m investment into the store. The department store chain has revamped its beauty hall, increasing the space by 25% to house 41 new counters and shop-in-shop concepts. The department is home to 175 beauty brands, including Clarins, Dior, Clinique and Charlotte Tillbury, as well as The Inkey List, Mac, Skin+Me, Nudestix, and The Ordinary.

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Fast Food Minimum Wage Reportedly Adds More Jobs to the Industry

Retail Wire

The fast-food minimum wage has had rippling effects throughout the industry.

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Iceland saves 3,228 tonnes of food from going to waste

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Iceland Foods has hit a major milestone in its ongoing commitment to reducing food waste, by redistributing 2.5 million meals to local communities throughout 2024 with its partnership with Olio. Since partnering with the food-sharing app, Olio, in 2022, Iceland has saved a staggering 3,228 tonnes of food from going to waste.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Red Robin Celebrates Veterans With Free Burgers and Bottomless Sides on Veterans Day

Retail Wire

The promotion is in appreciation for veterans service in the U.S. military.

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Grubhub Joins the Commerce Media Club

Retail TouchPoints

Food delivery platform Grubhub is expanding its advertising capabilities to create a full-fledged commerce media network in partnership with Koddi. Through the partnership, Grubhub merchants can now access tools like bid automation , advanced targeting and granular performance reporting , including key performance metrics such as share of voice, time live and return on ad spend broken out by audience segment.

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Taco Bell’s Decades Menu is Filled With Nostalgic, Fan-Favorites

Retail Wire

Pick one decade of food, or taste them all with Taco Bell's Decades Menu.

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The Body Shop to relocate head office to Brighton in ‘significant cultural reset’

Retail Gazette

The Body Shop is relocating its head office to Brighton, which it said marks a “significant cultural reset” for the business under new ownership. Most recently, head office functions have operated out of two separate locations in Littlehampton, West Sussex, and London, but will be combined under one roof for the first time in decades. The ethical beauty retailer opened its first store in Brighton back in 1976 and since then has scaled to over 1,900 stores, in over 75 countries.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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‘It’s about striking a balance’: Do You Even CEO talks Big W retail partnership

Inside Retail

Australian activewear brand Do You Even marked the start of its Big W retail partnership and its first range being stocked in the discount department store with a consumer launch event. The event invited the community to ‘Move with Do You Even’, and experience the Do You Even energy firsthand, connect with the fitness community and view the new collection that redefines how the brand retails through brick-and-mortar with its Big W partnership, to achieve its goal of being accessible.

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Tesla Releases Strong Q3 Earnings, Predicts Higher EV Deliveries

Retail Wire

Tesla's adjusted earnings per share beat analysts' expectations.

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Metcash’s first half sales rise amid cost cutting initiatives

Inside Retail

Metcash ‘s sales increased year over year in the fiscal first half, with its food category posting double-digit growth. The group’s sales rose 6.3 per cent, and food, excluding tobacco, climbed 18.5 per cent. Supermarkets and convenience went up 3 per cent, and Superior Foods grew 6.4 per cent. Meanwhile, liquor sales jumped 2.1 per cent, and hardware sales improved by 2.8 per cent, as Independent Hardware Group (IHG) and Total Tools’ sales expanded by 2.6 per cent and 3.7 per

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Subway Debuts its First Holiday Footlong Cookie

Retail Wire

The sweet treat pairs peppermint and chocolate for a beloved flavor combination.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Wiser Use Case: How This FMCG Brand Recouped $11.4M in Lost Sales

Wiser

Effective product placement and in-store compliance are essential to a brand’s success. For a leading FMCG manufacturer, managing shelf visibility across an extensive retail network had become a labor-intensive and expensive task, consuming approximately 1,500 hours of manual work annually. To streamline operations, improve compliance, and boost performance, the brand partnered with Wiser.

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Keurig Dr Pepper Paying Nearly $1B for Major Stake in Ghost

Retail Wire

Keurig Dr Pepper is buying 60% of energy drink maker Ghost.

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SIR’s co-founders on bringing ‘everlasting summer to women all over the world’

Inside Retail

Australian fashion label SIR is about to celebrate a decade in business and as its tenth birthday approaches its co-founders and creative directors, Nikki Campbell and Sophie Coote, are reflecting on the brand’s DNA as it moves into an era of expansion. “As we have grown, so too has our design process, references and inspiration, however, the intrinsic DNA of SIR remains,” Coote told Inside Retail.

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Taco Bell Feels the Fallout of the McDonald’s Listeria Outbreak. Here’s How.

Retail Wire

Taco Bell is acting out of an abundance of caution.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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French Connection and Rituals taking space at the London Designer Outlet

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! London Designer Outlet (LDO) has announced the arrival of two new leading international brands with French Connection and Rituals taking space at the premium outlet shopping destination at the heart of Wembley Park.

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Fast Food Has Further Declined its Customer Service Quality

Retail Wire

Are you noticing worse fast-food service more than ever?

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The Paper Store dedicates $60M to brick-and-mortar expansion

Retail Dive

This year the retailer’s largely Northeast fleet has grown by 10% to more than 100 stores, and its five-year plan includes a move into new markets.

Planning 119
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Study: McDonald’s $5 Meal Deal Accounted for 9 Percent of Company’s Total Dollars in Q3 & Q4

Retail Wire

The McDonald's $5 Meal Deal was a financial success, says one firm.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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The future of retail: Embracing cashless transactions, enhanced connectivity

Retail Customer Experience

With the rise of cashless payments and innovative app-based payment services, the issue of in-store connectivity becomes crucial. It will require implementing cellular coverage solutions, such as cellular signal boosters, which ensure robust connectivity inside stores.

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Best Buy extends store hours for the holidays

Retail Dive

The electronics retailer also has an extended holiday return and exchange policy for most gifts purchased between Nov. 1 through Dec. 31.

Returns 115
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QUIZ launches partywear collection: “Take Me to Paris”

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! QUIZ, the omni-channel fashion brand, has today announced the launch of its latest party collection, “Take Me to Paris”. The new range draws inspiration from the French capital and embodies the essence of contemporary glamour, perfect for the festive season.

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PetSmart taps former Foot Locker chief as CEO

Retail Dive

Ken Hicks — who was also previously the chief executive at Academy Sports and Outdoors — replaces J.K. Symancyk, who left last month.

Outdoor 115
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.