Retail TouchPoints

OCTOBER 24, 2024

TikTok Shop has expanded the refurbished electronics product category to U.S. consumers after a UK launch in September 2023. TikTok users can click the Shop tab to see refurbished products such as tablets, mobile phones and laptops being sold by approved TikTok sellers. Each purchase is backed by TikTok Shop’s 90 -day Buyer Protection Program, which allows customers to receive a refund for up to 90 days after purchase if an item is damaged, defective or not as described.

Shopping 196

Shopping Retailing Pricing Consumer Planning 196

Inside Retail

OCTOBER 24, 2024

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. The key to thriving? Automation. This year, Australian shoppers are expected to spend a jaw-dropping $6.7 billion during the Black Friday/Cyber Monday weekend, up 5.5 per cent from 2023, according to Roy Morgan.

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

OCTOBER 24, 2024

Kroger will leverage RFID technology from Avery Dennison for item-level digital identification, enabling more frequent and accurate inventory information to help maximize freshness, reduce waste and improve the store associate experience. The supermarket will begin in the bakery department, implementing RFID-embedded labels on each item. “Our work with Avery Dennison will improve inventory visibility, which means products will be on the shelves when our customers want them, while enabling our as

Supermarket 269

Supermarket Customer Experience Management ATS 269

Retail Wire

OCTOBER 24, 2024

In-N-Out Burger continues expanding its California presence.

Location 299

Location 299

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

OCTOBER 24, 2024

Dog brand Bark has collaborated with Crocs to launch a pet footwear collection, Pet Crocs for dogs. Pet Crocs are constructed of breathable EVA foam and come in three sizes with glow-in-the-dark marbled Green Slime and Pink Dragon Fruit options. They have an adjustable strap for increased support, a sticky tread bottom, and ventilation holes on top.

Location 244

Location Marketing ATS 244

Retail Wire

OCTOBER 24, 2024

The fast-food minimum wage has had rippling effects throughout the industry.

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275

Retail Wire

OCTOBER 24, 2024

The promotion is in appreciation for veterans service in the U.S. military.

Promotions 264

Promotions 264

Inside Retail

OCTOBER 24, 2024

Australian activewear brand Do You Even marked the start of its Big W retail partnership and its first range being stocked in the discount department store with a consumer launch event. The event invited the community to ‘Move with Do You Even’, and experience the Do You Even energy firsthand, connect with the fitness community and view the new collection that redefines how the brand retails through brick-and-mortar with its Big W partnership, to achieve its goal of being accessible.

Department Stores 263

Department Stores Consumer Management ATS 263

Retail Wire

OCTOBER 24, 2024

Pick one decade of food, or taste them all with Taco Bell's Decades Menu.

264

264

Inside Retail

OCTOBER 24, 2024

Metcash ‘s sales increased year over year in the fiscal first half, with its food category posting double-digit growth. The group’s sales rose 6.3 per cent, and food, excluding tobacco, climbed 18.5 per cent. Supermarkets and convenience went up 3 per cent, and Superior Foods grew 6.4 per cent. Meanwhile, liquor sales jumped 2.1 per cent, and hardware sales improved by 2.8 per cent, as Independent Hardware Group (IHG) and Total Tools’ sales expanded by 2.6 per cent and 3.7 per

Net Profit 260

Net Profit Supermarket 260

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

OCTOBER 24, 2024

Tesla's adjusted earnings per share beat analysts' expectations.

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262

Inside Retail

OCTOBER 24, 2024

Australia’s two main retail lobby groups have revealed the name of their upcoming merger , and are now recruiting a CEO to lead the new organisation. Earlier, the Australian Retailers Association and the National Retail Association announced they decided to merge, and now they have disclosed the name: Australian Retail Council. “The ARA and NRA have already unified on key issues including retail crime, election priorities and workplace relations,” said Nicole Sheffield, ARA pre

Management 272

Management Shopping 272

Retail Wire

OCTOBER 24, 2024

The sweet treat pairs peppermint and chocolate for a beloved flavor combination.

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260

Retail TouchPoints

OCTOBER 24, 2024

Food delivery platform Grubhub is expanding its advertising capabilities to create a full-fledged commerce media network in partnership with Koddi. Through the partnership, Grubhub merchants can now access tools like bid automation , advanced targeting and granular performance reporting , including key performance metrics such as share of voice, time live and return on ad spend broken out by audience segment.

Merchant Services 225

Merchant Services Advertising Payment Services Checkout 225

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Wire

OCTOBER 24, 2024

Keurig Dr Pepper is buying 60% of energy drink maker Ghost.

255

255

Retail TouchPoints

OCTOBER 24, 2024

PetSmart has tapped Ken Hicks as its new President and CEO, effective Oct. 31, 2024. Hicks will take over from interim CEO Alan Schnaid, who will continue as EVP and CFO. The top job at the pet retailer opened up following the departure earlier this month of J.K. Symancyk, who left PetSmart to lead Signet Jewelers. Most recently, Hicks served as CEO of Academy Sports + Outdoors as well as CEO of Foot Locker.

Department Stores 196

Department Stores Outdoor Customer Experience Shopping 196

Retail Wire

OCTOBER 24, 2024

Taco Bell is acting out of an abundance of caution.

147

147

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Where customers used to move through an orderly progression of steps before making a purchase in stores, they now jump in and out of various stages of “awareness” and “consideration,” seemingly at random, throughout their digital day.

Merchant Services 205

Merchant Services Payment Services Checkout Shipping 205

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Customer Experience

Inside Retail

OCTOBER 24, 2024

Australian fashion label SIR is about to celebrate a decade in business and as its tenth birthday approaches its co-founders and creative directors, Nikki Campbell and Sophie Coote, are reflecting on the brand’s DNA as it moves into an era of expansion. “As we have grown, so too has our design process, references and inspiration, however, the intrinsic DNA of SIR remains,” Coote told Inside Retail.

Department Stores 130

Department Stores Wholesale Fashion Location 130

Retail TouchPoints

OCTOBER 24, 2024

Just days after announcing two major new partnerships with The Container Store and Kirkland’s , both of which include sizeable investments in the home retailers, Beyond, Inc. has announced plans to lay off 20% of its workforce. In connection with this reduction in force (RIF) plan — which Beyond filed with the Securities and Exchange Commission on Oct. 22 — Chief Product Officer Carlisha Robinson also has been terminated without cause.

Marketing 213

Marketing Planning ATS 213

Retail Wire

OCTOBER 24, 2024

Are you noticing worse fast-food service more than ever?

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130

Retail Gazette

OCTOBER 24, 2024

John Lewis has unveiled its newly upgraded Oxford Street flagship following a £6.5m investment into the store. The department store chain has revamped its beauty hall, increasing the space by 25% to house 41 new counters and shop-in-shop concepts. The department is home to 175 beauty brands, including Clarins, Dior, Clinique and Charlotte Tillbury, as well as The Inkey List, Mac, Skin+Me, Nudestix, and The Ordinary.

Department Stores 116

Department Stores Shopping 116

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Wire

OCTOBER 24, 2024

The McDonald's $5 Meal Deal was a financial success, says one firm.

Accounting 130

Accounting 130

Retail Customer Experience

OCTOBER 24, 2024

With the rise of cashless payments and innovative app-based payment services, the issue of in-store connectivity becomes crucial. It will require implementing cellular coverage solutions, such as cellular signal boosters, which ensure robust connectivity inside stores.

Payment Services 116

Payment Services 116

Retail Times

OCTOBER 24, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Iceland Foods has hit a major milestone in its ongoing commitment to reducing food waste, by redistributing 2.5 million meals to local communities throughout 2024 with its partnership with Olio. Since partnering with the food-sharing app, Olio, in 2022, Iceland has saved a staggering 3,228 tonnes of food from going to waste.

107

107

Retail Gazette

OCTOBER 24, 2024

The Body Shop is relocating its head office to Brighton, which it said marks a “significant cultural reset” for the business under new ownership. Most recently, head office functions have operated out of two separate locations in Littlehampton, West Sussex, and London, but will be combined under one roof for the first time in decades. The ethical beauty retailer opened its first store in Brighton back in 1976 and since then has scaled to over 1,900 stores, in over 75 countries.

Shopping 116

Shopping Location Returns Marketing 116

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Retail Dive

OCTOBER 24, 2024

This year the retailer’s largely Northeast fleet has grown by 10% to more than 100 stores, and its five-year plan includes a move into new markets.

Planning 107

Planning Marketing 107

A1 Retail

OCTOBER 24, 2024

Co-op has partnered with Quadient to deliver further parcel locker growth and added convenience in its communities, it has revealed today. The partnership to supply Parcel Pending by Quadient lockers aligns Co-op’s footprint in the heart of local communities with the continued growth in consumer demand for safe, secure and convenient parcel lockers.

Returns 97

Returns Consumer Location Management 97

Retail Dive

OCTOBER 24, 2024

The electronics retailer also has an extended holiday return and exchange policy for most gifts purchased between Nov. 1 through Dec. 31.

Returns 96

Returns 96

Wiser

OCTOBER 24, 2024

Effective product placement and in-store compliance are essential to a brand’s success. For a leading FMCG manufacturer, managing shelf visibility across an extensive retail network had become a labor-intensive and expensive task, consuming approximately 1,500 hours of manual work annually. To streamline operations, improve compliance, and boost performance, the brand partnered with Wiser.

Management 78

Management Consumer Marketing ATS 78

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing