Retail TouchPoints

SEPTEMBER 24, 2024

As the CTV landscape continues on its path of rapid growth since the pandemic, with giants like Netflix launching ad tiers, players like Walmart entering the space through M&A and streamers doubling down on global expansion, new challenges and opportunities are emerging. If you’re looking to experiment and thrive in the CTV space, here are three tactics for optimizing success: Crafting the Most Effective Targeting Strategy In order to get consumers to look up from their phones during a comme

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Marketing Promotions Consumer Advertising 290

Inside Retail

SEPTEMBER 24, 2024

KMD Brands has swung to a net loss amid lower sales across all brands in the last fiscal year. The company’s underlying net loss stood at NZ$48.3 million as sales fell 11.2 per cent to $979.4 million. Rip Curl’s sales declined 7.3 per cent to $538.9 million while Kathmandu’s decreased 14.5 per cent to $361.1 million. Oboz’s sales slid 20 per cent to $79.4 million.

Wholesale 278

Wholesale Consumer Management ATS 278

Retail TouchPoints

SEPTEMBER 24, 2024

Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and customer experience. The retailer will add dedicated customization and collaboration areas in stores that are designed to provide personal, full-service experiences and are capable of hosting wedding parties, friend groups and “any other consumers looking to create memories that last,” according to a company press release.

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Jewelry Customer Experience Consumer Planning 289

Inside Retail

SEPTEMBER 24, 2024

Mattel, the 79-year-old toy maker, has found new success in the Asia Pacific region amidst challenging global conditions. During the second quarter of this year, while performance in other regions remained bleak, Mattel’s international revenue grew thanks to a 6 per cent increase in Asia Pacific sales, reaching US$88 million. The brand’s recent triumph extends beyond financial gains.

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Consumer Planning Promotions Marketing 277

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

SEPTEMBER 24, 2024

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. Online Retail Forecast, 2024 to 2029. The research and technology firm projects that online U.S. retail sales will increase from $1.2 trillion in 2024 to $1.8 trillion in 2029, a five -year compound annual growth rate (CAGR) of 8.4% that will increase ecommerce’s share of total retail sales from 23.4% this year to 29.3% in 2029.

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Consumer Apparel Accounting Marketing 284

Inside Retail

SEPTEMBER 24, 2024

Pandora says it will no longer use virgin gold or silver in its jewellery products, committing to using only 100 per cent recycled gold and silver from now on. The Scandinavian manufacturer will source gold and silver from industrial waste, manufacturing scraps, old jewellery or silverware, and other materials in an initiative it hopes will save 58,000 tons of carbon dioxide per year.

Accessories 277

Accessories Fashion 277

Inside Retail

SEPTEMBER 24, 2024

Premier Retail , a division of Premier Investments, booked lower sales in the last fiscal year amid weaker performances across the majority of its segments. The company’s sales declined 2.9 per cent to $1.60 billion, the second-highest sales result in the group’s history after cycling record sales in the prior fiscal year. Stationery brand Smiggle decreased 7.4 per cent to $296 million and the Apparel Brands business, which includes Just Jeans, Jay Jays, Portmans, Jacqui E and Dotti,

Apparel 264

Apparel Marketing Accessories Fashion 264

Retail TouchPoints

SEPTEMBER 24, 2024

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale. The new law, scheduled to take effect Jan. 1, 2026, is designed to close a loophole in the plastic bag ban that was passed by the California legislature in 2014 and affirmed by voters in a 2016 referendum, according to the AP.

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Point of Sale Checkout Consumer ATS 262

Inside Retail

SEPTEMBER 24, 2024

Luxury car maker Bentley is extending its footprint beyond the automotive sector by releasing a new luggage collection inspired by its latest vehicles, the Continental GT and GTC. The collection features a three-piece set – a weekender bag, a backpack, and a wash bag – and comes in Gravity Grey, a colour introduced with Bentley’s fourth-generation vehicles.

ATS 263

ATS Accessories Fashion 263

Retail Wire

SEPTEMBER 24, 2024

White Castle, the home of the famous square burger, is introducing some scary-good treats to make Halloween memorable for its customers.

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Speaker: Amanda Adams, Fractional CFO, CPA

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Accounting

Inside Retail

SEPTEMBER 24, 2024

Coles has launched a new cardboard box trial which aims to reduce single-use plastic bags in the fresh produce department. The cardboard boxes that were used to convey fresh fruit and vegetables to Coles stores will be repurposed so that customers can use them for collecting loose fresh produce items, carry items home, or leave the box at the checkout for another customer.

Grocer 244

Grocer Checkout Shopping ATS 244

Retail Wire

SEPTEMBER 24, 2024

Uber's CEO Dara Khosrowshahi recently shared a post explaining how the company plans to improve multiple aspects of its business.

Planning 264

Planning 264

Retail Focus

SEPTEMBER 24, 2024

Fastic , the world’s largest fasting app and AI-driven leader in weight loss and nutrition tracking, has leveraged advanced personalisation to drive user engagement and revenue growth, partnering with MoEngage , the insights-led customer engagement platform. Fastic has experienced hyper-scale since its launch in 2019, growing registered users of its free intermittent fasting app to an audience of 12.3million.

Promotions 147

Promotions Marketing Shopping ATS 147

Retail Wire

SEPTEMBER 24, 2024

Dockworkers at major U.S. ports will walk off the job next month if contract negotiations fail.

ATS 264

ATS 264

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Focus

SEPTEMBER 24, 2024

The Portman Estate and Derwent London have unveiled plans for the launch of Loxton Walk, the West End’s latest retail and leisure destination in the heart of Marylebone. With public space, sustainable design and a new retail offering, Loxton Walk will be an entirely new and carefully curated street for the area. Launching in 2025, Loxton Walk will deliver 28,500 sq ft of new retail and leisure space across 17 ground floor units, accessible via four new avenues from George Street, Blandford Stree

Kiosk 147

Kiosk Outdoor Location Planning 147

Retail Wire

SEPTEMBER 24, 2024

Dockworkers at major U.S. ports will walk off the job next month if contract negotiations fail.

ATS 264

ATS 264

Inside Retail

SEPTEMBER 24, 2024

PVH Corp , parent of Calvin Klein and Tommy Hilfiger, is facing an investigation from the Chinese Commerce Ministry over suspected violations of market trading rules regarding Xinjiang-related products. The ministry said in a statement it suspects the company of boycotting Xinjiang cotton and other products “without factual basis”. Such violations would seriously damage the rights and interests of relevant Chinese companies and endanger China’s sovereignty and security, it added.

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Consumer Marketing Accessories Fashion 130

Retail Wire

SEPTEMBER 24, 2024

Fans can immerse themselves in everything wonderful about the Tim Burton sequel.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

SEPTEMBER 24, 2024

We are all aware we are living in a world where technology is everywhere and very much shapes the world around us; however, few could have predicted the emergence of post-death consumerism – a trend that reflects profound shifts in how we think about legacy, memory, and our interactions with brands. Recent data shows an astonishing 47 per cent of global consumers express interest in purchasing products or services that allow them to interact with AI-powered digital avatars of deceased individual

Consumer 130

Consumer ATS 130

Retail Wire

SEPTEMBER 24, 2024

The need for at-home COVID-19 tests is increasing. Here's how to get them for free.

Shipping 246

Shipping ATS 246

Inside Retail

SEPTEMBER 24, 2024

As the final interaction between consumer and retailer, the payment process is often overlooked under the misguided belief that “it’s good enough”. Yet, in an industry where transactions occur rapidly, the efficiency of a retailer’s business’s payment flow can significantly impact success and revenue. According to Till’s recent whitepaper on Payment orchestration , 84 per cent of respondents said they were working with up to 20 payment providers, with 75 per cent seeking to simplify their paymen

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Payment Services Management Returns Customer Experience 130

Retail Wire

SEPTEMBER 24, 2024

The Kroger-Albertsons Merger continues its historic and uncertain journey.

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale

Inside Retail

SEPTEMBER 24, 2024

Mocka has come full circle and is launching children’s furniture – the Mini Mocka range. With the Australian furniture market currently worth $12 billion and projected to grow 5 per cent in 2025, Mocka has identified the kids category as a major growth segment. “I love that it’s sort of back to our heritage because the first products that Mocka sold were in nursery,” Catherine Williamson, CEO of Mocka, told Inside Retail.

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Fashion Shopping Marketing Consumer 130

Retail Wire

SEPTEMBER 24, 2024

JetBlue will be getting rid of routes and perks.

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Inside Retail

SEPTEMBER 24, 2024

After vowing never to have a brand after co-founding the swimwear empire Triangl, Erin Deering couldn’t help but take a small passion project and turn it into what could be Melbourne’s next fashion darling. Deering is a unisex fashion brand that dropped this month with its 1.0 collection. And if that’s not enough, the entrepreneur is running for Deputy Lord Mayor of Melbourne with a vision to ‘make council chic again’.

Fashion 130

Fashion Marketing Planning ATS 130

Retail Wire

SEPTEMBER 24, 2024

Taco Bell has a new hot sauce created by the rising musical superstar.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Gazette

SEPTEMBER 24, 2024

Boots has partnered with Just Eat to deliver on-demand beauty and healthcare products to customers across the nation. The health and beauty giant has stocked the platform with over 1,000 products which are now available to order. The partnership will initially launch with 50 sites across the UK including London, Birmingham, Manchester, Leeds, Glasgow and Edinburgh, but there are plans to follow up with 100 more by spring 2025.

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Beauty and Health Planning Management 116

Retail Wire

SEPTEMBER 24, 2024

Chick-fil-A is bringing back both sweet and savory treats.

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Returns 147

Retail Gazette

SEPTEMBER 24, 2024

Card Factory profits plunged in its half year results, despite an uplift in sales. The card retailer, which is currently pushing ahead with its store revamp programme, saw pre-tax profit slump 43% to £14m for the six months ended 31 July. Card Factory insisted this reflected “substantial increases in National Living Wage” as well as “freight inflation and phasing of strategic investments” Sales were up almost 6% to £234m for the period, which it said showed positive momen

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365 Retail

SEPTEMBER 24, 2024

The Cotswold Company , the digitally-led premium handcrafted furniture and homeware brand, has announced the opening of its 10th UK store, located in Stamford. Founded in 1996, The Cotswold Company specialises in thoughtfully designed, carefully crafted furniture and accessories, leveraging a digital-led omni-channel model. Working alongside specialist manufacturers and using traditional woodworking techniques, the brand’s products are built to last.

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Accessories Location Planning Consumer 109

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