Fri.Mar 21, 2025

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How retailers can win even before the ‘first moment of truth’

Inside Retail

Procter and Gamble coined the term the ‘first moment of truth’ (FMOT) 20 years ago. Known as FMOT, its the moment when a shopper notices the physical product in a retail environment and makes the decision whether to purchase or not. Weve subsequently had the ‘zero moment of truth’ (the research phase before the first purchase) and the ‘less than zero moment of truth’ (before the research phase begins when brands can anticipate consumers needs).

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How Crypto-as-a-Service Solutions Revolutionize Business Operations

Retail Focus

The growing adoption of blockchain technology has created new opportunities for businesses looking to integrate digital assets into their operations. One of the most efficient ways to achieve this is through crypto as a service (CaaS), a model that allows companies to use blockchain-based solutions without the need to build infrastructure from scratch.

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A Great In-store Retail Media Case Study

Mike Anthony

In many parts of the world, in-store retail media has exploded, with once-reticent retailers now open to full branded bays in every aisle, and displays galore. This rapid increase has brough opportunities, but also high costs. It is rare that I see a branded display that really earns its fee. But this one, from Gillette in the UK is different. On the surface it appears to be just another branded display.

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Strategy That Works in Slots

Retail Focus

Slot machines are the most popular form of gambling in casinos for good reason they are easy to play, lots of fun, and offer the chance for big jackpots. However, slots are also completely random, meaning there is no skill involved. You simply press a button and hope the reels line up in your favor. This leads many players to wonder: Is there a strategy that can actually help me win at slots?

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Tesla Recalls Nearly All Cybertrucks in the United States Over Potentially Faulty Exterior Panel

Retail Wire

Tesla's Cybertruck is facing a significant recall of nearly all vehicles over a potentially faulty exterior panel assembly.

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What You Need to Know about Bringing the Casino to the High Street

Retail Focus

At first, there were glitzy resorts. Then came the online platforms. Now, the casino experience is making the move again, this time to the high street. While the high street is no stranger to gambling options, there is a growing shift towards casino-themed options. From boutique gaming lounges to modern betting shops, casino gambling is becoming more accessible in everyday retail spaces.

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Tess Daly & Gayle Lawton’s Brand NAIA Beach launch with John Lewis

Retail Focus

Launched in 2021 British luxury brand Naia Beach was created by best friends and business partners Tess Daly and Gayle Lawton with one clear vision to empower women and make them feel their most confident, comfortable when wearing NAIA Beach collections. The brand is proud to announce for this summer season even more women will be able to discover their beautiful designs, as they continue to sell online and proudly launch instore within John Lewis.

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10 retailers cutting jobs in 2025

Retail Gazette

It’s been a bleak start to 2025 for those in the retail industry as retailers restructure their operations in the face of increasing taxes and economic uncertainty. It comes as the Office for National Statistics (ONS) revealed this week that the sector had slashed almost a quarter of a million jobs over the past five years. Retail Gazette takes a look at the retailers that have made job cuts in recent weeks.

Fashion 101
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Happy Belated International Happiness Day

LS Retail

iStock/yayayoyo I [Laurel Delaney] had no idea there was such a thing as International Happiness Day. Well we can use all the happiness we can get in our world right now. Yesterday March 20 was in fact International Day of Happiness. Declared by the United Nations in 2013, this special day recognizes the importance of happiness as "a fundamental goal" in people's lives around the world.

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Cheesecake Factory’s Menu Makeover: What’s In and What’s Out

Retail Wire

Cheesecake Factory fans can say goodbye to 13 beloved menu items.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Nike revenues drop in first quarter under new CEO

Retail Gazette

Nike has reported a 9% drop in third-quarter sales for fiscal 2025, with sales totaling 9.1bn ($11.3bn), down from 10.1bn ($12.4bn) last year. On a currency-neutral basis, the decrease is slightly lower at 7%. This marks a continuation of the sportswear giant’s struggles, as it faces slow consumer demand and declines across key markets. Direct-to-consumer sales took a major hit, dropping 12%, while wholesale revenue also fell 7%.

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Ollie’s Bargain Outlet Tops Yelp’s Fastest-Growing Brands List

Retail Wire

Consumers looking for deals are turning to discount retailers like Ollie's.

Consumer 147
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JD trebles store size at Meadowhall shopping centre

Retail Gazette

Meadowhall shopping centre has unveiled a trio of deals with JD, Superdrug and Ann Summers, with the brands increasing their store sizes to a combined 42,278sq ft. JD Sports is upsizing to take five adjacent units to create a 29,225sq ft store, almost trebling its presence on the Sheffield based shopping centre’s Lower Level High Street. The store marks the sports fashion retailer’s biggest in the region as well as its second largest nationally.

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Benadryl Emergency Recall: All the Details

Retail Wire

Customers who purchased the recalled Benadryl product are encouraged to throw it away immediately.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Westfield London to open dedicated wellness zone

Retail Gazette

Westfield London is to open its first dedicated zone for health and wellness brands and services, marking “ a major milestone in the centres evolution” Located on the first floor of The Village, the shopping centre has sectioned 50,000sq ft of space to house services such as laser eye surgery, a pharmacy and mobility help. Laser eye clinic Betterview, which opened last year, will be joined by specialist clinic Effect Doctors and Prince Pharmacy, which will open a flagship branch.

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Lyft Is Launching Self-Driving Vehicles in Atlanta and Dallas

Retail Wire

Lyft drivers in Atlanta and Dallas may need another gig as self-driving vehicles enter the market.

Marketing 147
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Asos shares surge on takeover talk as Danish billionaire raises stake

Retail Gazette

Asos shares soared nearly 11% this week as Danish billionaire Anders Holch Povlsen increased his stake in the online fashion retailer, sparking renewed speculation of a potential takeover bid. Povlsen, who is Asoss largest shareholder, upped his stake from 27% to 28%. Should he reach 30%, he would be required to make a formal takeover offer under UK rules.

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Huddle House Is Giving Away Free Waffles on International Waffle Day. Here’s How To Get Yours

Retail Wire

Huddle House is treating its customers.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Asda slashes thousands of prices by up to 45% as supermarket price war intensifies

Retail Gazette

Asda is reinforcing its commitment to value by slashing prices on over 1,500 popular family products, offering discounts of up to 45% both in-store and online. This latest wave of Rollback price cuts, which brings nearly 10,000 products almost a third of Asdas entire range under reduced prices, follows the supermarkets return to its popular price-cutting initiative at the end of January.

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Nike Warns Investors of Incoming Sales Slump: Cites Tariffs, Macroeconomic Volatility, Lack of Consumer Confidence

Retail Wire

Nike is warning investors of a prolonged sales slump due to tariffs, macroeconomic turbulence, and a lack of consumer confidence.

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Modernize Your Industrial Infrastructure for Cybersecurity and AI Readiness with Cisco Validated Designs

Cisco Retail

Cisco Validated Designs give you proven industrial networking and security architectural blueprints to build an AI-ready modern infrastructure.

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El Pollo Loco Extends St. Patrick’s Day Deals With Healthier Chicken Bowls

Retail Wire

El Pollo Loco is offering a special deal for a limited time.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Watch: M&S kicks off Spring with ‘Love That’ ad campaign

Retail Gazette

M&S has unveiled its latest fashion campaign, Love That, designed to capture the uplifting energy of spring and inspire customers to embrace effortless style. Set to the soundtrack of Ameries 1 Thing , the ad follows the journey of a compliment as it ripples from person to person, reinforcing the retailers focus on joyful, feel-good fashion. The campaign showcases its latest womenswear, featuring creams, khakis, and lightweight fabrics designed for relaxed sophistication.

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Maggiano’s Blends Tradition and Innovation in Its Latest Menu Overhaul

Retail Wire

Maggiano's is taking a fancy twist on Italian American dishes.

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AOP Meaning in Modern Retail

Retalon

What Is AOP? AOP meaning – Annual Operating Plan, is a comprehensive strategic plan that outlines a companys financial goals, key initiatives, and operational tactics for the upcoming fiscal year. In essence, its the blueprint for how the business intends to performand growover the next 12 months. For retailers, an AOP serves as a central planning tool that drives alignment across departments and informs high-level decisions.

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In pictures: Inside Zara’s new Silverburn Glasgow store

Retail Gazette

Zara has opened the doors to its new store at Silverburn shopping centre in Glasgow today (20 March). The launch sees the fashion retailer, which recently saw its owner’s profits and sales jump, move into the former Debenhams site, based in the centre of Silverburn. The new store is spread across two floors and features an expanded range of womenswear, menswear and childrenswear.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Webinar: Retail Bankruptcy & Restructuring — Lessons from 2024 & What’s Ahead

Shopping Center

The March 14 Shopping Center Business webinar “Retail Bankruptcy & Restructuring Lessons from 2024 & Whats Ahead” covered the state of a retail industry that is both “frenetic and… The post Webinar:Retail Bankruptcy & Restructuring Lessons from 2024 & Whats Ahead appeared first on Shopping Center Business.

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FieldGoods partners with Farms for City Children

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The New Parent Gifting Bundle from award-winning luxury ready meal brand, FieldGoods, is back for 2025 with a new charity partner, Farms for City Children. The ultimate gift for those juggling the challenges of parenthood, the bundle features nourishing, homemade meals for two that can be cooked and on the dinner table in as little […] If you want

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Resale’s popularity in the US could offer hedge against tariffs

Retail Dive

ThredUp’s chief strategy officer says preowned clothing sales are “effectively domesticating the supply chain.

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Nike continues to trail behind, hindered by lacklustre footwear ranges, says GlobalData

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following yesterdays release of Nikes figures for the three months ending 28 February 2025; Louise Deglise-Favre, senior apparel analyst at GlobalData, offers her view: Nikes sales in Q3 FY2024/25 fell 9.3% on the previous year to $11.3bn, slightly worsening compared to the previous quarter when sales declined 7.7%.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.