Thu.Aug 01, 2024

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Domino’s Pizza CEO Slams Competition’s ‘Value Meals,’ but Is He Right?

Retail Wire

Domino's CEO may have a point about the value meal claims.

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Family Dollar Seeks to Optimize Customer-Centric Assortments

Retail TouchPoints

Family Dollar has partnered with First Insight to refine its merchandise assortment strategy using the solution’s predictive analytics and actionable data. The deployment is designed to reduce the risk of markdowns and stock shortages while also limiting the impact of underperforming products. “Listening to our customer and inspiring her with everyday essentials and must-have items of the season is at the core of everything we do,” said Bonita Price, SVP of Merchandising at Family Dollar in a st

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McDonald’s Rolls Out Largest Burger Ever, Clocking in at More Than 1,000 Calories

Retail Wire

The jumbo-sized McDonald's burger is the chain's latest attempt to boost sales.

ATS 288
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Mercari Connects U.S. Marketplace to Sellers in Japan, Opens First Store in LA

Retail TouchPoints

Peer-to-peer resale marketplace Mercari has opened its U.S. platform to sellers from Japan and also has opened its first-ever physical store, on Melrose Avenue in Los Angeles. The Mercari on Melrose store offers an engaging resale and community experience where shoppers can discover a variety of unique fashion items available on Mercari.com, including a curated collection of products from Japan that will be on display throughout the month of August.

Shipping 264
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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AI Dominates the Conversation During Meta’s Q2 Earnings Call

Retail Wire

Meta's CEO Mark Zuckerberg announced the company's latest AI ambitions during the Q2 earnings call on Wednesday.

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The future of beauty packaging: sustainable, high-tech and customised

Inside Retail

Fact: I unashamedly judge a book by its cover. It’s a thing. This is why I jumped at the chance to interview Juan Campderá Lozano, the founding partner and CEO of Aktiva Brand Experience Design; a leading European creative agency in branding, packaging, and communication for the premium sector. Lozano is a regular commentator on packaging design specific to the beauty industry.

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Walmart Realm Debuts Gamified Virtual Dorm Rooms

Retail TouchPoints

Walmart Realm , the virtual experience that the retailer introduced in May 2024 , has expanded into dorm room decoration just in time for the back-to-school season. College students can explore and shop five virtual immersive dorm rooms inspired by social trends and curated by popular digital creators. Each dorm contains a mini-game, native social content from Walmart creators and hidden surprises.

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Kohl’s Reveals Its First Babies“R”Us Sections

Retail Wire

Kohl’s has revealed a first look at its new Babies“R”Us sections coming to 200 total stores by this fall.

ATS 222
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The ‘Real Genius’ of Using AI to Combat Sweepstakes Fraud

Retail TouchPoints

In the 1985 sci-fi comedy Real Genius , we meet Lazlo Hollyfeld, a former engineering student who spends his days trying to game a Frito-Lay prize giveaway that advertises: “enter as many times as you want, no purchase necessary.” Ultimately, he sends 1,650,000 entries, calculating that this will guarantee him “32.6% of the prizes.” At the end of the film, the main characters share a good laugh watching Lazlo drive off in a brand new RV packed with winnings.

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Lawsuit Claims StubHub Tricks Customers Into Overpaying for Tickets

Retail Wire

The suit alleges the company hid the actual cost of event tickets until checkout.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Peter Alexander opens its largest SA store yet

Inside Retail

Peter Alexander has opened its largest store in SA at Harbour Town Premium Outlets in Adelaide. The sleepwear designer brand said it moved to the larger 412sqm site to meet an overwhelming demand for its products. “It has come as no surprise that sales for Peter Alexander doubled on the opening weekend compared to its previous store location at the centre, during the same period last year,” said Kylie Neal, centre manager at Harbour Town Premium Outlets Adelaide.

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US Government Likely To Restrict AI Chip Exports to China

Retail Wire

The U.S. Department of Commerce is considering rules that will limit China's access to the most advanced AI chips.

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As it marks 100 years, Ace Hardware’s VP of new business looks to the future

Inside Retail

In an age of online shopping and social , it is not often to see a bricks-and-mortar change last, let alone thrive. However, one legacy hardware supplier just hit its 100-year-anniversay mark and is showing no signs of slowing down. Inside Retail connected with Jason Hipskind, vice president of new business at Ace Hardware, to learn more about how the brand has survived to reach its centennial anniversary and the company’s plans to keep the momentum going strong.

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CrowdStrike Sued by Shareholders Over Software Outage

Retail Wire

The lawsuit was filed in an Austin, Texas, federal court.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Decathlon Hong Kong is offering lifetime returns. Here’s why it makes sense

Inside Retail

In Hong Kong, sports goods retailer Decathlon is offering members of its customer loyalty program free lifetime returns – and the numbers suggest the bold risk is paying off. The policy was decided on by Decathlon’s senior Hong Kong management as something special to the market, very much an outlier for the group internationally. In most markets around the world, the French headquartered retail giant mandates a year limit for returning goods, but in Hong Kong, the retailer sees the policy as a k

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Papa Johns Promotes Fromer Wendy’s CEO as New CEO

Retail Wire

Papa Johns has announced the appointment of Todd Penegor as the new company president and CEO, effective immediately.

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Kontoor Brands continues to raise outlook as sales decline softens

Inside Retail

Kontoor Brands, parent of apparel labels Wrangler and Lee, has again raised its full-year guidance after reporting “better-than-expected” results for the second quarter. The company’s revenue outlook remains in the range of US$2.57 to $2.63 billion, but adjusted operating income is now expected to be at the higher end of the $377 to $387 million range, representing an increase of 10-11 per cent.

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Albertsons and Instacart Expand Delivery Services

Retail Wire

To further improve their competitiveness, Instacart and Albertsons Companies have expanded their partnership, launching new services across the U.S.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Ebay books better-than-expected sales, earnings

Inside Retail

E-commerce giant Ebay has posted improvements in sales and earnings for the second quarter, which management said exceeded previous expectations. The company’s revenue for the quarter ended June 30 reached $2.6 billion, up 1 per cent on a reported basis and up 2 per cent on an FX-neutral basis. Gross merchandise volume (GMV) rose 1 per cent on both reported and FX-neutral basis to $18.4 billion.

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Crocs expects a big end-of-year bounce at HeyDude

Retail Dive

The company said new stores and wholesale deals will boost the struggling DTC brand. Meanwhile its namesake approached $1 billion in Q2 revenue.

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Asda co-owner injects £30m to boost staff and customer service amid sales slump

Retail Gazette

Asda co-owner Mohsin Issa is launching a £30m cash injection as the supermarket continues to lose market share. The investment package will be implemented before the end of the year, and will be used to increase staffing hours and improve customer service levels, The Telegraph reported. A spokesman told the title: “We recognise that there are some areas where we can and need to improve, and have set out our plan for colleagues to improve the availability of products in stores, the overall custom

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Amazon’s checkout technology is getting an AI upgrade

Retail Dive

Just Walk Out is rolling out an advanced AI model that the company says will make its system more accurate and efficient and less costly to implement.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The CX paradigm shift: How AI is powering customer-first experiences

Retail Customer Experience

AI tools should provide accurate results and responses that are aligned with the brand’s policies and practices. Brands need to ensure AI tools offer relevant and useful solutions that will actually resolve customers' inquiries.

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Etsy to launch paid buyer membership program

Retail Dive

Etsy Insider, which comes as Q2 sales rise 3%, includes benefits like free domestic shipping on “millions” of items — at no cost to sellers.

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Walmart opening 5 automated distro centers

Retail Customer Experience

Walmart announced today that it plans to open five automated fresh food distribution centers in the U.S.

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Wayfair revenue down 1.7% in Q2 as category remains challenged

Retail Dive

But the online home goods retailer was able to narrow its losses and CEO Niraj Shah said a turnaround in the sector could be on the horizon.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Shell ends Waitrose operation at half of sites to bring in other retailers

Retail Gazette

Shell is planning to transfer 14 Little Waitrose petrol station sites to rival retailers, in a move that will impact 227 members of staff, Retail Gazette can reveal. Management informed staff of the change today (1 August), which comes as the operating agreement for the sites has come to an end, and will see partners working at these locations transferred to the new retailers under TUPE.

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Uniqlo expands brick-and-mortar footprint in Canada

Retail Dive

The apparel retailer will open four stores in the country this fall in its quest to reach 200 stores in North America by 2027.

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Currys expands accessibility trial to London Stores

A1 Retail

Currys continues trial of ‘WelcoMe’ accessibility tool, designed to make in-store shopping easier for customers with disabilities, in 20 London stores. Customers register their specific requirements prior to visiting a local Currys store, which allows colleagues to prepare for, and personalise their visit. London-based Currys customers can benefit from a new tool designed to make shopping easier for customers with disabilities.

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Asda superstore stike called off for last-minute negotiations

Retail Gazette

Asda workers at the supermarket’s Wisbech store have called off their second strike in six months after agreeing to use the government’s Advisory, Conciliation and Arbitration Service (ACAS). GMB, which represent the workers, said tomorrow’s walk out (2 August) has been postponed as both the union and the grocer have entered into negotiations with ACAS.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.