Retail TouchPoints

NOVEMBER 30, 2023

The PepsiCo portfolio has evolved to include some of the most recognized, even beloved, food and beverage brands in the world. From the cola brand in its name to Lay’s , Cheetos and even Quaker , these brands have not only quenched our thirst and satiated our appetites; they have helped define our culture. The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and l

Consumer 304

Consumer Marketing Customer Retention Advertising 304

Inside Retail

NOVEMBER 30, 2023

Many companies are becoming more flexible and inclusive to all identities to increase staff retention and increase the value proposition they offer employees. New leave provisions are a way Ikea Australia is enacting more inclusive terminology and definitions within its enterprise agreements. Earlier this year Coles mandated similar provisions to include 10 paid gender affirmation leave days to its enterprise agreements.

Management 264

Management ATS 264

Retail TouchPoints

NOVEMBER 30, 2023

Link-building is one of the most vital — and underutilized — pieces of the ecommerce puzzle. How vital? According to this study by SEMrush , more than 92% of sites that make it to the top 100 are using backlinks. They also confirmed that most sites without backlinks will never reach page one. If you’re running ecommerce, link-building should be a key component in your strategy to increase traffic and revenue.

Marketing 278

Marketing Promotions Returns Social Commerce 278

Inside Retail

NOVEMBER 30, 2023

When Rachel Dillon first set out to start an activewear brand back in 2019, she was met with discouragement because the industry was already deemed over-saturated. Fast forward to 2023, Dillon has built an activewear brand that has amassed what is regarded as a cult-like-following that is ready to click add-to-cart within seconds. Formerly known as Crop Shop Boutique, and now branded as CSB, has nearly 440,000 followers who are so devoted to the brand that new designs and collections consistentl

Apparel 262

Apparel Fashion Boutique Returns 262

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

NOVEMBER 30, 2023

Party City has launched a new digital party-planning marketplace, aptly called Party+ Marketplace , that brings together local vendors and service providers with the retailers’ range of party supplies. The new offering, which was developed in partnership with marketplace SaaS solution Mirakl , is initially available only in the Las Vegas area, but Party City said it plans to eventually expand the offering to other major U.S. cities.

Planning 276

Planning Inventory Management Management Shopping 276

Retail Wire

NOVEMBER 30, 2023

Rite Aid is closing 31 additional stores on top of the 100 locations already planned to be closed.

Location 257

Location Planning 257

Retail Wire

NOVEMBER 30, 2023

Starbucks is adding a new internal feature that can be used to halt mobile orders.

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Retail TouchPoints

NOVEMBER 30, 2023

Online pet care marketplace Rover Group has been acquired by private equity funds managed by Blackstone in an all-cash transaction valued at approximately $2.3 billion. Rover was created to provide an alternative to relying on friends, family, neighbors and/or boarding facilities for pet care. Over the years, offerings on Rover have grown to include five core services addressing both daytime and overnight needs.

Planning 263

Planning Management ATS Marketing 263

Retail Wire

NOVEMBER 30, 2023

Get ready to ride on the electrifying Detroit wireless charging road.

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Retail TouchPoints

NOVEMBER 30, 2023

Leading media company Hearst is “embracing the digital economy,” with plans to develop an ecommerce marketplace for its publications across fashion, do-it-yourself (DIY), home improvement and lifestyle. The unified shopping experience is being developed in partnership with experience innovation company Valtech and will be built on the Vtex commerce platform.

Fashion 256

Fashion Customer Experience Planning Management 256

Speaker: Amanda Adams, Fractional CFO, CPA

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Accounting

Retail Wire

NOVEMBER 30, 2023

The survivability of Spirit Airlines is currently up in the air.

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Retail TouchPoints

NOVEMBER 30, 2023

Hudson’s Bay has tapped Liz Rodbell, who had served as the retailer’s President from 2013 to 2017, as its new CEO and President, effective Dec. 1, 2023. In her previous stint with the company, Rodbell also was President of Lord & Taylor , following roles as EVP of Merchandising and Chief Merchant for both divisions of the company. Rodbell will replace Sophia Hwang-Judiesch, who is leaving the President post to pursue another opportunity.

Department Stores 255

Department Stores 255

Inside Retail

NOVEMBER 30, 2023

Pharrell Williams took to Hong Kong for his second Louis Vuitton runway outing, showcasing the label’s latest menswear designs on a runway overlooking the city’s harbour at night. The event drew crowds to the Victoria Dockside, a waterfront promenade lining a sprawling complex of shopping malls, exhibit halls and hotels built by Adrian Cheng, the scion of one of Hong Kong’s top property developers.

Fashion 130

Fashion Shopping Marketing ATS 130

Retail TouchPoints

NOVEMBER 30, 2023

Ebay and COMC , which stands for Check Out My Collectibles, have entered a commercial agreement that includes an investment by Ebay in the trading card hobby marketplace. COMC employs nearly 300 people and has 200,000 square feet of distribution space to support its deep catalog and fulfillment capabilities. Recently Ebay has been sharpening its focus on enthusiasts , and in July 2023 the retailer opened its trading card vault to external submissions of high-end items that had not been purchased

Fulfillment 162

Fulfillment Customer Experience ATS Marketing 162

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

NOVEMBER 30, 2023

Evelyn Tay is the VP of communications and public affairs for sustainability at Foodpanda for the APAC region. She brings over 20 years of global PR and marketing communications experience across Asia, the US and Europe. We caught up with her recently to get her thoughts on career paths, leadership skills and what makes her tick. She likes to think of herself as a “ferocious traveller” (Bhutan was her favourite destination) who loves football, Formula One and the Olympics.

Management 130

Management ATS Promotions Consumer 130

Retail Wire

NOVEMBER 30, 2023

A cutting-edge treatment for cancer may be linked to rare, secondary cancers.

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Inside Retail

NOVEMBER 30, 2023

In the fast-paced world of fashion, where trends come and go, one timeless wardrobe staple continues to capture the hearts of consumers: denim. But behind the classic appeal of denim lies a hidden environmental cost that the industry can no longer ignore. Fabrica X, the impact retail store operated by The Mills Fabrica , has a new campaign, ‘Denim Futures,’ which aims to shed light on the future of sustainable denim and revolutionise the way people think about their favourite pair of jeans.

Apparel 130

Apparel Consumer Fashion Location 130

Cisco Retail

NOVEMBER 30, 2023

Across the United States, local communities, transportation departments, and transit, port, and turnpike authorities are seeking new and better ways to deliver on their mission-critical objectives to… Read more on Cisco Blogs

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

NOVEMBER 30, 2023

The global online in-flight shopping market is forecast to reach US$825.3 million by 2030 – up from US$232.3 million in 2020 and representing a CAGR of 12.8 per cent, according to a report by Allied Market Research. The report attributed the growth to the increase in middle-class population in countries such as China, India, Brazil, Japan, Australia and Thailand.

Marketing 130

Marketing Shopping Accounting ATS 130

Retail Gazette

NOVEMBER 30, 2023

Bershka has teamed up with AI-powered virtual fitting room platform 3DLOOK as it looks to reduce rising return rates and offer a more “seamless online shopping experience”. The Inditex-owned fashion retailer said the rollout of the new virtual try-on service hopes to “eliminate the fit and sizing guesswork” typical of online shopping, to boost ecommerce sales.

Returns 118

Returns Fashion Shopping 118

Retail Wire

NOVEMBER 30, 2023

Could the UAW union bring together workers across the entire automotive industry?

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Retail Gazette

NOVEMBER 30, 2023

A major Selfridges shareholder has filed for insolvency after a last-minute scramble to raise extra funds failed, including selling some of its stake in the department store. Austrian firm Signa, which is owned by Rene Benko, admitted it could not find the “necessary liquidity” as it struggled with “severe economic pressure” A statement, first published on the Financial Times read: “Despite considerable efforts in recent weeks, the necessary liquidity for an out-of-court restructur

Department Stores 117

Department Stores ATS 117

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale

Retail Wire

NOVEMBER 30, 2023

The clock is ticking for the CEO of Walt Disney, Bob Iger, to end his contract.

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Retail Gazette

NOVEMBER 30, 2023

Waitrose will once again charge suppliers for shipments that don’t meet its specified delivery standards. The supermarket suspended non-compliance charges during the pandemic to help suppliers that were facing operational challenges or ingredient shortages, however, The Grocer reported that its buyers plan to reintroduce the fees from mid-April next year.

Grocer 115

Grocer Supermarket Planning Shopping 115

Retail Wire

NOVEMBER 30, 2023

Too much Red Lobster endless shrimp can be a bad thing.

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Retail Gazette

NOVEMBER 30, 2023

Frasers Group has pulled out of its acquisition of SportScheck after the German sports chain filed for administration on Thursday and will instead seek a pre-pack deal for the business. The retail group said it had exercised its right to back out of the deal amid the ongoing financial crisis surrounding SportScheck owner Signa Holdings, which filed for insolvency this week.

Department Stores 111

Department Stores Marketing 111

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

365 Retail

NOVEMBER 30, 2023

Kesslers London has recently undergone a management-led acquisition, transitioning from its previous ownership under the PFI Group. This acquisition represents a pivotal moment in the history of Kesslers London and Proportion London , setting the stage for a future aligned with the company’s long-term objectives. The management team’s decision to take ownership is indicative of their dedication to preserving the brand’s longstanding reputation for quality, creativity, and innov

Management 104

Management Planning Returns ATS 104

Retail Gazette

NOVEMBER 30, 2023

EG Group said the sale of its UK business to Asda has “significantly” reduced its debt burden, despite the forecourt giant reporting a drop in profits. EG Group, owned by the billionaire Issa brothers, offloaded its UK and Republic of Ireland operations in a $2.5bn sale to Asda, which is also owned by the brothers, in October. The group said the proceeds – together with the sale and leaseback of part of its US portfolio – have been used to “repay almost £3.2bn ($4bn) of the group’s d

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Retail Wire

NOVEMBER 30, 2023

A proxy war ensues on Disney's board of directors.

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Retail Gazette

NOVEMBER 30, 2023

Danish retail chain Søstrene Grene will open the doors to its central London flagship later today as part of its rapid expansion across the UK. The 5,000 sq ft unit on Tottenham Court Walk is stocked with the Scandi brand’s extensive range of homewares, crafts, stationery, kitchenwares and children’s toys in its signature maze store layout.

Store Layout 96

Store Layout Shopping Planning ATS 96

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