Tue.Apr 02, 2024

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How Amazon’s Anti-Counterfeit Unit Keeps Fake Products off its Site

Retail TouchPoints

Last year, Amazon identified, seized and disposed of 7 million counterfeit products worldwide. That’s certainly impressive, but what’s perhaps even more impressive is the number of would-be counterfeiters that are stopped before they even have a chance to sell fake items. The Amazon Counterfeit Crimes Unit (CCU), established in June 2020 , stopped more than 700,000 attempts by bad actors to create fake selling accounts in 2023.

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Grown Alchemist taken private as L’Occitane sells stake to former CEO

Inside Retail

L’Occitane Group has sold its entire stake in Australian skincare brand Grown Alchemist for 28 million euros (US$30 million) to Lavender Investments owned by Andre Hoffmann, former vice chairman and CEO of L’Occitane International. L’Occitane Group said the transaction will help the group focus its resources and attention on its core brand L’Occitane en Provence, and accelerate the growth of its other brands.

Marketing 264
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With Performance TV, Retail Brands can up the Ante on the Big Screen

Retail TouchPoints

On Football’s Favorite Sunday this year, Beyoncé dropped a new single: “Texas Hold ‘Em.” While the song itself isn’t really about poker, it certainly brought the game to the front of our cultural consciousness. (For those of us who don’t tune in to the World Series of Poker every year, anyway.) Poker, like baseball, is one of those competitive events we love to use as a metaphor in our daily lives, mostly because it simplifies both our problems and their solutions.

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Mackay’s Caneland Central shopping centre completes makeover

Inside Retail

Tenants at Caneland Central in Mackay, Queensland are completing their refurbishments as part of the shopping centre’s makeover. The revamped mall will feature new tenants including bakery AIL Bakehouse, Tutti Frutti yoghurt and Star Liquor, as well as extensive renovations by QBD bookstore and Coffee Club, Woolworths’ new Direct to Boot, Priceline and Terry White pharmacy.

Shopping 259
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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PetSmart Upgrades Loyalty Program with Personalization, New Tiers

Retail TouchPoints

PetSmart has added two new tiers to its renamed loyalty program, Treats Rewards , along with personalized offers, special benefits for members using services like grooming and Doggie Day Camp and additional rewards for charitable donations. The retailer already has more than 67 million Rewards members who will be automatically enrolled in the enhanced program.

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The working class: Why the casualisation of suiting is here to stay

Inside Retail

Suiting was once reserved for men’s formal attire and workwear but now the fashion industry is following consumer trends and doubling down on business casual. Traditional workwear pieces including trousers, blazers, waistcoats and loafers are being reimagined and restyled for uses beyond the office. This corporate aesthetic that is bleeding into consumers’ everyday wear signals more than just a style fad.

Fashion 240

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Colette, The Daily Edited parent Marquee Retail Group placed in administration

Inside Retail

Marquee Retail Group, which owns Colette and The Daily Edited, has collapsed into administration, citing an unexpected sales decline since October. The company’s board of directors has appointed Domenic Calabretta, Mitchell Ball, and Richard Lawrence of Mackay Goodwin as voluntary administrators. Marquee said its unplanned downturn in sales from October 2023 to March 2024 was a result of rising inflation and interest rates.

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Beyond Partners with X to Build Up its Growing Slate of Brands

Retail TouchPoints

Beyond, Inc. — parent company of the newly relaunched Overstock.com as well as Bed Bath & Beyond and Zulily — has entered a long-term strategic partnership with X even as other advertisers flee the scandal-plagued social media platform. Beyond was formed following Overstock’s June 2023 acquisition of Bed Bath & Beyond, followed by its March 2024 purchase of defunct flash sale site Zulily.

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Danish homeware brand Søstrene Grene, to make debut at Festival Place

Retail Focus

Sovereign Centros from CBRE has announced that Danish homeware retailer, Søstrene Grene, is set to open at Festival Place, one of the UK’s top 25 retail and leisure destinations. The popular lifestyle brand will make its Hampshire debut this year, bolstering Festival Place’s position as a key regional hub for fast-growing, sought-after brands. Søstrene Grene Festival Place will deliver the family-owned brand’s range of Scandinavian-inspired homeware and gifts.

ATS 147
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KnitWell Group Partners with Liverpool to Bring 10 Talbots Locations to Mexico

Retail TouchPoints

KnitWell Group has partnered with Mexican department store retailer El Puerto de Liverpool to expand the Talbots brand to Mexico. Liverpool will open 10 Talbots shop-in-shops within its stores in and around Mexico City this month with assortments featuring Talbots’ modern classic style curated for Mexican consumers. In September 2023 Sycamore Partners created the KnitWell Group holding company for its Ann Taylor, Loft and Talbots brands.

Location 147
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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What’s new in visual merchandising?

Retail Focus

Retailers have been using visual merchandising and props to draw in customers for as long as shops have been open. Of course, things have moved on a little from the early days of simple displays, with retailers now having a whole arsenal of tools at their disposal to not only bring in more consumers, but also improve their overall experience. However, when it comes to actually using these tools, this is often easier said than done.

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Viva Energy completes acquisition of OTR Group

Inside Retail

Viva Energy has completed the acquisition of fuel and convenience store chain operator OTR Group from Peregrine Corporation for $1.22 billion. Currently, OTR Group’s network includes 195 fuel and convenience stores and 31 stand-alone stores. Within the network are 94 quick service restaurants including Subway, Wokinabox, Guzman Y Guzman, KrispyKreme, Hungry Jacks, and Oporto.

Wholesale 130
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Shop price inflation hits two-year low driven by falling food costs

Retail Gazette

UK shop price inflation in March fell to the lowest level since December 2021 as retailers battled to win shoppers, the latest BRC-NielsenIQ Shop Price Index found. Driven by falling food costs and competition between retailers amid the cost-of-living crisis, the rate eased to 1.3% last month – down from 2.5% in February, and below the three-month average of 2.2%, the new figures showed.

Shopping 126
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Petco COO talks personalization, employee role in retail customer experience

Retail Customer Experience

Justin Tichy, Petco’s chief operating officer, shares insight on how Petco is personalizing the retail customer experience with what the retailer calls “non-artificial” capabilities.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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The Original Factory Shop to introduce 10% discount for over 60s

Retail Gazette

The Original Factory Shop is offering customers over 60 money off their shopping on the first Wednesday of every month. Eligible customers will be able to receive a 10% discount on their purchases when showing a valid photo ID, such as a senior bus pass, a driver’s licence, a Freedom Pass or Senior Railcard. The discount is available at the value retailer’s 190 stores across the UK until 1pm on the first Wednesday, with shoppers able to save across a range of FMCG, clothing, homewares, garden an

Shopping 114
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Millennials the Most Likely Demographic to Be Influenced by Retail Media Ads, Retail Technology Show Research Reveals

365 Retail

Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail Technology Show (RTS), taking place on 24 & 25 April 2024 at London’s Olympia, reveals. Original research of over 1,000 UK adults by RTS showed that almost half (47%) of Millennial consumers would be influenced to buy a new product having been served immersive, digital ads in-store, compared to 35% of average UK shoppers

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Pets at Home signs multi-year Heart Drive sponsorship deal

Retail Gazette

Pets at Home has signed a new multi-year partnership with media and entertainment group Global as it bags a prime-time sponsorship slot on Heart Radio. The pet specialist will sponsor Heart Drive, which broadcasts every weekday from 4pm to 7pm with presenters JK & Kelly Brook, Vicky Pattison, and Rich Clarke. The retailer said the messaging will provide listeners with advice and inspiration “for all their pet needs”, as well as opportunities to share stories about their furry friends.

ATS 110
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How British brand Papier is driving growth in the global stationery market

Inside Retail

In a world where technology, from smartphones to AI, is being integrated into almost every aspect of daily life, it may surprise some people to learn that the stationery market is thriving. According to market research company Mordor Intelligence, the global stationery and supplies market size is estimated to hit US$145 billion in 2024 and is expected to reach roughly US$179 billion by 2029, reflecting a compound annual growth rate of 4.23 per cent during the forecast period between 2024 to 202

Marketing 100
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Tech Tools for the Future: Zebras, AI, and Girls in ICT Day

Cisco Retail

I’m excited to announce that Dr.

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Seven standout store openings in the US: Casper, APL and more

Inside Retail

Venus et Fleur Houston, Texas In an age of modernist and minimalist design, there aren’t that many stores that scream ‘classically romantic’ these days. However, Venus et Fleur’s latest location, the luxury gifting brand’s 10th store, at the River Oaks District shopping complex in Houston, Texas, makes the case for bringing back a bold aesthetic. The 915-square-foot space was designed by Ringo Studio.

Boutique 100
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Run a Sustainable Global Beauty Brand with Abena Boamah-Acheampong (wegginar® 4/3/24)

LS Retail

©2024 Women Entrepreneurs Grow Global®. All rights reserved. How do you run a sustainable global beauty brand ? Abena Boamah-Acheampong, who is founder and CEO of Hanahana Beauty, provides the answer by sharing 7 lessons she learned in 7 years. Abena is the founder of Hanahana Beauty, an ethically-conscious, Black-owned skincare brand recognized for its commitment to sustainability, ethical sourcing, and empowering women.

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Rebel, AFL team up to launch boot donation campaign

Inside Retail

Rebel has partnered with the Australian Football League and TreadLightly to launch a donation drive where Australians can donate their pre-loved football boots to communities in need. The pop-up campaign named ‘Reboot Your Boots’ will be launched at Rundle Mall in Adelaide during the AFL Gather Round this week. TreadLightly will clean the shoes and ‘reboot’ them before distributing them to young players in regional communities in the Northern Territory. “Our vision at Rebel is

Marketing 100
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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From Mobile Coding to Cisco Intern: My Tech Transformation Story

Cisco Retail

This post was authored by Najid Navas, a Software Engineer Intern on the HR IT Team.

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How Forty Winks is targeting the next generation of homeowners

Inside Retail

Mum and dad-owned stores might seem like a quaint throwback to a quieter, less inclusive era like the 1950s, but for bedding specialist Forty Winks, local stores owned by local people – plus modern values like diversity and inclusion – are an integral part of the way the 40-year-old bedding company does business. “We’re 100 per cent franchised,” said Forty Winks director Cameron van den Dungen.

Marketing 100
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How to Calculate Wholesale Prices and Profit Margins (2024)

Shopify

Wholesale pricing is what you charge retailers who buy products in large volumes. Here, learn how to calculate wholesale price and profit margin for your product.

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A global and local look at the state of omnichannel

Inside Retail

Consumer expectations for their favourite brands are at an all-time high, demanding seamless and personalised experiences across various channels. In fact, according to IBM, omnichannel is now the preferred way of shopping for a quarter of global consumers. While an increasing number of retailers are investing in omnichannel, not every brand has successfully implemented it.

ATS 100
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Turn Your Website Into a Money-Maker: Tips for Small Business Success

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

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NewMark Merrill to Manage 372,225-Square-Foot Retail Center in Vacaville, California

Shopping Center

Vacaville, Calif. — NewMark Merrill has been named the manager of Nut Tree Plaza (The Nut Tree), a 372,225-square-foot retail center located in Vacaville. Originally established in 1921 as a roadside… The post NewMark Merrill to Manage 372,225-Square-Foot Retail Center in Vacaville, California appeared first on Shopping Center Business.

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Summit secures a 103% increase in SEO visibility for Silentnight

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Performance Marketing specialist Summit has increased SEO visibility for Silentnight by over 100% since its appointment in June 2023. Following a competitive tender, Summit was awarded the Paid Media, SEO and Affiliate contract for Silentnight in 2023.

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Aldi CEO promises ‘to do whatever it takes’ to keep prices as low as possible

Retail Gazette

Aldi has pledged “to cut more prices than ever before in 2024” as it doubles down on its commitment to never be beaten on price. The grocer said it will continue cutting prices “across a wide range of products wherever possible” throughout the rest of the year – beating the £380m invested in price cuts last year. Aldi UK and Ireland CEO Giles Hurley said: “We know that shoppers remain under pressure from the cost of living, which is why we remain laser focused on offering

Grocer 64
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Mi Rewards loyalty programme relaunches with focus on exclusive offers from local businesses

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Mi Rewards loyalty programme is set to relaunch in 5 UK towns and cities following a major update, as part of a mission to drive local and loyal shopping. A first of its kind loyalty platform, the updated Mi Rewards sees local offers take centre stage.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s