Retail TouchPoints

AUGUST 15, 2024

The gaming industry has evolved from a niche pastime to a global powerhouse, with a projected value of more than $665.77 billion by 2030 and an expected 3.32 billion players this year. For the retail industry, the benefits of collaborating with gaming brands are substantial. Retailers can instantly connect with a highly engaged, diverse audience that often extends far beyond their traditional target market.

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Promotions Marketing Target Market Consumer 262

Inside Retail

AUGUST 15, 2024

Domino’s Pizza ‘s ANZ COO Kerri Hayman has become the company’s first female ANZ CEO, effective immediately. Her appointment comes one year after the previous ANZ CEO David Burness stepped down to become Domino’s inaugural global culture coach. Asia-Pacific CEO Josh Kilimnik has filled the role in the interim. Prior to joining the ANZ division, Hayman served as operations director for the UK-listed Domino’s Pizza Group.

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Promotions Returns Management 298

Retail TouchPoints

AUGUST 15, 2024

Retail cooperative Ace Hardware has unveiled a new experiential store concept, dubbed Elevate Ace, that will roll out to all new and existing stores over the next five years, supported by a $1 billion investment. The new store design was unveiled at the retailer’s fall convention in Chicago earlier this month, which brought together more than 17,600 Ace Hardware retailers and industry professionals to celebrate the brand’s 100th anniversary.

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Outdoor Customer Experience Shopping Consumer 316

Inside Retail

AUGUST 15, 2024

Women’s fashion retailer City Chic will launch its first bridal line, First Impressions, in Australia via its website and select retail locations. The First Impression collection features five bridal gowns and a capsule collection of bridesmaid and function dresses. According to the brand, the First Impression collection is made with luxurious fabrics and has gentle romantic styles.

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Accessories Fashion Apparel Location 272

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

AUGUST 15, 2024

Best Buy has rolled out a new live delivery tracking feature for consumers who have purchased TVs, refrigerators, washers, dryers, and other large electronics and appliances. The new feature, which is accessible via the retailer’s ecommerce site and mobile app, is designed to give shoppers to-the-minute tracking details on their order’s progress, including a real-time map view of where a driver is on their delivery route.

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Fulfillment Location Consumer Customer Experience 292

Inside Retail

AUGUST 15, 2024

In a recent TikTok post that generated 1.8 million views, content creator Julie George shared several products she has invested in and used for a long time, describing her take on the underconsumption trend as a “luxury minimalist”. Similarly, Alice Chae’s video about ‘underconsumption-core’ attracted 1.4 million viewers in a short period of time. Underconsumption-core follows last year’s ‘de-influencing’ trend, which pushes back on product recommendations.

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Fashion Consumer Marketing ATS 263

Inside Retail

AUGUST 15, 2024

Google has once again delayed the phase-out of third-party cookies, prolonging the existence of a technology that has been a cornerstone of digital advertising for decades. While the delay offers temporary relief to marketers who rely heavily on third-party data, the future of digital marketing is undeniably moving towards a privacy-first approach anchored in first-party data.

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Advertising Marketing Consumer Management 260

Retail TouchPoints

AUGUST 15, 2024

Walmart posted strong growth across its business in Q2 of its fiscal 2025, which ended July 26, 2024. With gains in total revenue, ecommerce sales, membership rolls and the Walmart Connect advertising business, the retailer has raised its guidance for Q3 and full-year outlook. The company’s consolidated revenue of $169.3 billion for the quarter reflects a 4.8% increase from the same quarter last year.

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Advertising Consumer Marketing 264

Retail Wire

AUGUST 15, 2024

A monumental data security breach has taken place, and a San Francisco law firm is investigating the unauthorized access of over 2.9 billion records.

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Retail TouchPoints

AUGUST 15, 2024

Luxury bedding and home décor brand Boll & Branch has implemented the Oracle NetSuite enterprise resource planning (ERP) system to advance its brand mission of transforming the way home textiles are sourced, made and purchased. With a new, integrated business system, the brand is now able to automate key financial processes, optimize inventory and efficiently scale its operations.

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Management Target Market Finance Fulfillment 263

Speaker: Amanda Adams, Fractional CFO, CPA

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Accounting

Retail Wire

AUGUST 15, 2024

Shake Shack is now trying to automate the burger delivery process.

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Retail TouchPoints

AUGUST 15, 2024

Daily Harvest wants to make eating nutritious and sustainably grown fruits and vegetables easier — and a bit tastier too. While the company’s expansive menu of frozen, ready-to-eat items has its fair share of uber-health staples designed to satiate one’s hunger (think harvest bowls and greens-laden smoothies), it is also venturing into more mainstream, family-friendly territory by offering dishes like butternut squash mac and cheese, fried rice and yes, even popsicles.

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Consumer Wholesale Marketing Grocer 263

Retail Wire

AUGUST 15, 2024

Los Angeles is seeing a brand-new Banana Republic store in terms of redesign.

Fashion 263

Fashion 263

Inside Retail

AUGUST 15, 2024

Dull advertising. We know it, see it and have possibly been guilty of it. And there’s a million excuses why it ended up that way that aren’t your fault. It’s easy to accept the possible incremental gains and move on. Stakeholders are appeased, all is nice and safe. But lately, I read a report that I reckon you need to know about because it discusses dull advertising in an utterly eye-opening way.

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Advertising Supermarket Marketing Consumer 147

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

AUGUST 15, 2024

Revenue and sales for the tech company declined substantially in the fourth quarter.

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Inside Retail

AUGUST 15, 2024

For over a decade Thread Together has offered an ethical solution to the Australian fashion industry’s excess stock issue – saving over 5.5 million garments from landfills and redirecting them to people in need. Thread Together collects brand new end-of-line stock from fashion retailers from around the country and, with the help of volunteers, the unsold clothes are sorted and distributed to people in need.

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Fashion Management ATS Accessories 147

Retail Wire

AUGUST 15, 2024

The nation's largest retailer predicts an upward swing in net sales going into 2025.

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Inside Retail

AUGUST 15, 2024

Elevated Australian accessories brand Helen Kaminski is marking the start of a new design era with the opening of its reimagined flagship store in Sydney’s iconic Queen Victoria Building (QVB) on August 17. The new store design emphasises the brand’s commitment to craftsmanship, sustainable practices and national retail expansion. This month, Helen Kaminski participated in the Country to Couture runway at the Darwin Aboriginal Art Fair where itshowcased its forthcoming collection in collaboratio

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Point of Sale Accessories Boutique Wholesale 147

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

AUGUST 15, 2024

Best Buy has unveiled a new live tracking feature for large product deliveries, such as TVs and appliances.

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Inside Retail

AUGUST 15, 2024

Victoria’s Secret (VSCO) has tapped Hillary Super as its new CEO and board member, effective next month. Super will succeed the company’s former chief, Martin Waters, in both roles. The new CEO brings almost three decades of retail experience. She was the CEO of the lingerie brand Savage x Fenty and the global CEO of Anthropologie Group, an Urban Outfitters company.

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Accessories Apparel Fashion Customer Experience 130

Retail Wire

AUGUST 15, 2024

Hillary Super will begin in the role starting Sept. 9, 2024.

Apparel 202

Apparel 202

Inside Retail

AUGUST 15, 2024

Regent, parent of Escada and Club Monaco, has acquired Switzerland-based luxury shoe and accessories company Bally from JAB for an undisclosed sum. Founded in 1851, Bally offers unique designs across shoes, accessories and ready-to-wear, driven by a dedication to craftsmanship and a contemporary aesthetic. The brand operates more than 320 stores globally and has approximately 1500 employees.

Accessories 130

Accessories Management Fashion 130

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Wholesale

Retail Wire

AUGUST 15, 2024

Klarna has released details about new financial features that are being rolled out as part of its software and app.

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Finance 130

Retail Gazette

AUGUST 15, 2024

WHSmith has launched a new store format under its Smith’s Kitchen brand as it looks to expand its UK travel business. The retailer opened its first own-brand café in Princess Anne Hospital, Southampton, today (15 August) just three months after it launched its first food-to-go range. The 26 seat 495 sq ft café sells coffee, tea, iced drinks as well as hot breakfast choices, fresh pastries and cakes.

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Management Location ATS 119

Retail Wire

AUGUST 15, 2024

Applebee's is running the promotion from now until Sept. 9.

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Promotions 147

Retail Gazette

AUGUST 15, 2024

Asda is facing more industrial action as 86% of staff at its Skelton superstore in York backed strike action in an indicative ballot, according to GMB Union. A formal strike ballot will now open today (15 August) and close on 9 September. GMB claims workers at the York store are concerned by health and safety, a loss of working hours in the store, and the wider fight for equal pay led by the union’s members, which will be heard in the High Court on 9 September.

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ATS Supermarket Marketing Management 116

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Mulesoft

AUGUST 15, 2024

Roughly two years ago, MuleSoft announced the next generation of the managed integration platform, CloudHub 2.0. The shift to CloudHub 2.0 isn’t just an upgrade – it’s a complete reimagining of how applications are deployed and managed in the cloud, leveraging the robustness of a Kubernetes-based architecture. To briefly summarize the benefits, CloudHub 2.0 offers: […] The post CloudHub 2.0: The Transition from Persistent VM Queues to Robust Message Brokers first appeared on Mu

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Management 114

Retail Gazette

AUGUST 15, 2024

Victorian Plumbing is shutting down the rival retailer it bought three months ago, putting a hundred jobs at risk. The bathroom specialist acquired competitor Victoria Plum in May for £22.5m and called it an “exciting strategic milestone” for the business. Victorian Plumbing said it would continue the ongoing cost-cutting programme that was in place following its rival’s collapse into administration last September, with the intention of keeping both companies trading separately.

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Planning ATS 115

Retail Dive

AUGUST 15, 2024

The rule prohibits businesses from buying reviews or testimonials, whether positive or negative, as well as the suppression of reviews.

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Retail Customer Experience

AUGUST 15, 2024

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North Carolina next month.

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Customer Experience ATS 116

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