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In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values. When brands like Target and Amazon announced they would deprioritize company DEI efforts, social media erupted with boycott threats and planned blackouts. Conversely, companies like Costco doubled down on DEI efforts , and social media feeds became filled with consumers signing up for memberships.
As FMCG and retail sectors continue to grapple with the advent of digital integration, AI platforms are reinventing how businesses interact with customers. Generative AI platforms, including ChatGPT, Gemini and Perplexity, are rapidly becoming integral to consumer research. This integration poses a new challenge for Australian businesses on how to stay prominent and reputable in a landscape where AI, not traditional search engines, is increasingly driving purchasing decisions. “The shift i
Sams Club has laid out an ambitious growth plan that includes creating a pipeline of 15 new stores per year and doubling its membership over the next eight to 10 years. Additionally, the retailer will use its digital-first Grapevine, Texas location as the model for future Sams Club stores as it remodels all 600 clubs in a strategic long-term growth investment.
Global Retail Brands (GRB) is set to acquire the brands and operating assets of the Australian tableware chain, Salt&Pepper. Salt&Peppers retail, online and wholesale operations will be included in the acquisition, expected to be completed by April 15. GRB will operate all 25 Salt&Pepper retail stores, and the nearly 220 existing team members will be retained post-sale.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Sephora has entered a multi-year partnership with the WNBAs Golden State Valkyries , the leagues newest team, that include naming rights to the teams performance center in Oakland, Calif. In the digital realm, Sephora will offer behind-the-scenes access through the Valkyries digital and social media channels, including a dedicated season-long content series spotlighting the players on game days throughout their inaugural season.
Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this years Top 10. Here, we speak with #8, Tara McKeon, founder of Proud Poppy Clothing, about creating an inclusive fashion label, how social media plays a role in the customer experience and what’s next for her $20 million lifestyle brand.
Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this years Top 10. Here, we speak with #8, Tara McKeon, founder of Proud Poppy Clothing, about creating an inclusive fashion label, how social media plays a role in the customer experience and what’s next for her $20 million lifestyle brand.
Deliveroo has launched a new white label solution, named Deliveroo Express, designed for grocers and retailers in the UK and Ireland, enabling them to offer rapid, on-demand delivery through their own online channels. The service marks a major expansion of the delivery giant’s grocery offering, which now accounts for 16% of the companys gross transaction value (GTV), following strong double-digit growth.
Asics has opened its first flagship store in Queensland, located on Queen Street Mall in Brisbane’s CBD. The store features the brand’s most recent retail concept, with Japanese-style natural design elements. It offers a diverse selection of training apparel and a range of other licensed partner collections, such as Cricket Australia and Wallabies supporter jerseys. “It was an obvious decision to open a flagship store in the heart of Brisbane,” said Mark Bruton, MD at Asi
BOXHALL City, the new elevated food hall concept from BOXPARK, is now open to the public. The heritage venue opposite Liverpool Street station is home to 13 exciting dining experiences, as well as two bars with a curated wine, cocktail and mindful drinks offer and live entertainment. The food hall also features a chef residency space for established and emerging talent to host exciting menu concepts, called Kitchen No. 8.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
DHL eCommerce UK today announces the opening of a new site in Newcastle, designed to boost capacity to meet customer demand across the North East. The 55,000 sq ft site will handle up to 15,000 parcels each day. The development follows the opening of DHLs Coventry Hub last month, with both forming part of DHL eCommerce UKs 482m investment into its UK infrastructure.
Mazzucchellis Jewellers unveiled its flagship boutique in Perths Murray Street with a performance from the West Australian Symphony Orchestra, ballerinas and the launch of the boutiques pink diamond collection. The new boutique is designed by Melbourne-based studio Kaleidoscope and is fitted with premium fixtures by Perth-based West Coast Shopfitting.
iStock/jetcityimage With all the recent news about tariffs, members can't help but wonder if they will see prices at Costco go up. At the company's second-quarter earnings call in March, CEO Ron Vachris spoke to reassure investors and customers at the same time, even as he acknowledged that it's difficult to predict the impact of tariffs. "Our team remains agile and our goal will be to minimize the impact of related cost increases to our members," he said, adding that only around one-third of Co
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fanatics Collectibles‘ first-ever permanent global flagship store will officially open onApril 25thon the iconic Regent Street in London. Sports fans and collectors will be treated to a range of exciting soon-to-be-announced activities and celebrations to mark the official opening of the store.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Visa has launched Recycle the Runway, a new initiative from its global Visa Young Creators series designed to support the next generation of fashion entrepreneurs to reach their full potential. Visa is inviting fashion entrepreneurs who are early in their careers and committed to circular practices to apply. Six successful finalists, including one grand prize winner, will receive individual grants from a total prize pool of 20,000, access to mentoring from industry experts during the competition
Competition in the grocery sector is heating up as Tesco revealed it was lowering its profit guidance for the year ahead to give it the firepower it needs to respond to increased market pressures. The supermarket giant shaved as much as 4m off its expectations for the forthcoming yearas chief executive Ken Murphy looks to safeguard the grocer’s market share of 28.5% – its highest level since 2016. “In the last few months, we have seen a further increase in the competitive inten
John Lewis is doubling down on its position as a lifestyle leader with a series of strategic investments in its Home brand. The retailer is set to launch a new home publication, Foundation , alongside a major spring advertising campaign as part of its commitment to growing its homeware division. As part of its efforts, John Lewis is expanding its Home range by introducing 30 new brands, including collaborations with Harlequin x Henry Holland, West Elm, and By Hope, as well as a highly anticipate
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Prada’s deal to buy Versace revives hopes for a ‘made in Italy’ luxury champion after many other family-founded brands ended up in French, Swiss or US hands, and comes as many Italian groups are outperforming the struggling sector. The US$1.375 billion deal brings one of fashion’s best-known Italian labels back under Italian control after it was sold to US-listed Capri Holdings, then known as Michael Kors, for $2.15 billion including debt in 2018.
The Very Group has secured a major refinancing package worth 598m as it looks to strengthen its balance sheet and extend debt maturities. The online retail group confirmed it will issue senior secured notes due in August 2027, while also extending its 150m revolving credit facility until February 2027. The money raised from the refinancing, along with some of the groups existing cash, will be used to pay off 575m of debt that was originally due in August 2026.
Fewer people are visiting retail brands websites, and when they do, they are not staying as long, according to an insights report recently published by Contentsquare. Based on an analysis of 90 billion user sessions covering 389 billion page views across 6000 websites, the report focuses on the customer experience journey from initial acquisition to long-term retention.
Marks Electrical reported record sales in its annual pre close trading update ahead of its full year results, as it experienced a “period of significant strategic change and progress” The appliance specialist, which saw its profit halve in November, pulled in full-year revenues of 117.2m for the 12 months ended 31 March, up 2.6% year-on-year.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Price responsiveness (elasticity) forms the foundation of understanding and improving your trade strategy. The more elastic a product is, the more it responds to price changes critical to building your pricing strategies and deciding how best to allocate your trade spend. Use econometric modelling to ascertain both base (shelf price) and promotional elasticities that together help identify the price management strategy that best suits each of the items in your portfolio.
Booths is rolling out loyalty prices as part of a “fundamental” revamp of its Booths reward programme. The grocery chain, which reported record sales over Christmas, is launching discounted prices on roughly 300 of its own-label lines in stores, The Grocer reported. However, Booths cardholders will also be granted access to a set of more “permanent” discounts and offers, such as its 10% off four bottles of wine and three for 15 meat deals.
Amit Mahto serves as the director and country manager for Amazon Marketplace in Australia and Singapore. In this role, he oversees the growth and development of Amazons seller communities, focusing on empowering small and medium-sized businesses to thrive on the platform. Amazon Australia has experienced growth since its launch in December 2017, with 20 operational sites around Australia a network of fulfilment centres and delivery stations and around 7000 employees across the businesses.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
The future of eCommerce is up for grabs. Global eCommerce sales will surpass $4.32 trillion in 2025, with some projections reaching $5.89 trillion by 2029. Thats an annual growth rate of about 8% a timely surge undoubtedly fueled by changing consumer behavior, rapid tech advancements, and innovations in eCommerce solutions. Competitive businesses must track […] The post The Future of eCommerce: 10 Trends to Watch in 2025 appeared first on National Retail Solutions.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today,global marketplace and leading destination for branded pre-loved fashion, eBay, is investing USD$300,000 intoRefiberdin its ongoing efforts to support fashion startups to scale circular solutions through its global Circular Fashion Fund program.
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