Inside Retail
NOVEMBER 14, 2024
In a competitive e-commerce environment, customers are most likely to return to shop where they have had the best experience. Yet many retailers are falling short, explains Mareile Osthus, CEO and co-founder of Humii, a platform that essentially X-rays retailers’ online customer experience. “Experience should always be a focus point,” says Osthus. “Make sure you impress people with what you can deliver.
Retail TouchPoints
NOVEMBER 14, 2024
Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Inside Retail
NOVEMBER 14, 2024
Women fashion brand Alamour The Label will launch its first flagship store in Sydney in mid-month, marking its expansion from online to physical retail. The store, located at 255C Oxford Street, has a Mediterranean-inspired design in nude and gold tones and offers a range of collections, including the Le Rouge and Honey lines. There will also be cocktail dresses, evening attire, and vacation designs, with prices ranging from $100 to $840.
Retail Wire
NOVEMBER 14, 2024
The bad news keeps coming for Tesla's high-profile Cybertruck, with the manufacturer issuing a recall of 2,431 vehicles due to a potentially faulty drive inverter.
Advertisement
Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
NOVEMBER 14, 2024
Coles and Woolworths said they will defend the class action proceedings a law firm has filed in the Federal Court of Australia concerning the supermarket chains’ allegedly false discounts. Gerard Malouf & Partners filed a class action against Coles and Woolworths, seeking to recover funds for consumers who may have been deceived by the fake price drops on the items sold in their stores. “Coles announced on September 23 that it is defending the ACCC proceedings and also intends to
Retail Wire
NOVEMBER 14, 2024
The collection features cilantro soap, a "water" cup candle, and a car napkin holder.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
NOVEMBER 14, 2024
7-Eleven is unwrapping fabulous holiday food deals just in time for busy season.
Inside Retail
NOVEMBER 14, 2024
Australian skincare brand Grown Alchemist has established its first flagship store in the UK, further increasing its global retail network. The store, located at 35 Beak Street, spans two levels and boasts a lab-inspired decoration with plants, as well as a selection of biotech-derived skincare items. “Grown Alchemist is one of the most exciting brands in skincare and it’s amazing to see them choose Soho for their UK flagship,” said Antonia Johns, associate director of retail & leisure at Sa
Retail Wire
NOVEMBER 14, 2024
Disney profits are back after a "solid performance" during the fourth quarter.
Retail TouchPoints
NOVEMBER 14, 2024
Three weeks after a federal judge issued an injunction halting the merger of luxury groups Capri Holdings and Tapestry , the companies have mutually agreed to give up their plans to join forces. Both groups said that the outcome of the legal process was too uncertain and unlikely to be resolved by the outside date (or drop-dead date) of Feb. 10, 2025 that had been set when the merger was first announced in August 2023.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail Wire
NOVEMBER 14, 2024
Spotify delivers impressive Q3 earnings, teasing future "super premium" subscription tier.
Retail TouchPoints
NOVEMBER 14, 2024
Klarna Group Plc has confidentially submitted an F-1 filing with the U.S. Securities and Exchange Commission (SEC) for a public offering of its ordinary shares, but the buy now, pay later (BNPL) firm provided no details about the number of shares to be offered, their price or when the IPO would take place. “The initial public offering is expected to take place after the SEC completes its review process, subject to market and other conditions,” according to a Klarna statement.
Inside Retail
NOVEMBER 14, 2024
Keeping up with shifting consumer trends is no easy feat for retailers in an increasingly competitive omnichannel shopping market. Staying ahead of trends is even more difficult. To help prepare for the hectic year ahead, Inside Retail delved into a recent Euromonitor report, which revealed the top global consumer trends to expect in 2025. From a rising interest in healthcare products to a desire for a more filtered and curated product presentation, Euromonitor’s report examines several intrigui
Retail TouchPoints
NOVEMBER 14, 2024
Wonder Group , the “fast fine dining” retailer founded by serial entrepreneur Marc Lore, will purchase Grubhub from Just Eat Takeaway.com for $650 million , including $500 million in senior notes and $150 million in cash. The deal is projected to be finalized during Q1 2025, subject to customary closing conditions and regulatory approvals. “Wonder’s acquisition of Grubhub continues our mission to make great food more accessible,” said Lore, Founder and CEO of Wonder in a statement.
Advertisement
Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Inside Retail
NOVEMBER 14, 2024
Burberry Group posted lower revenue in the 26 weeks that ended September 28, which the company blamed on inconsistent brand execution and a lack of focus on the core outerwear category and customer segments. The footwear retailer’s revenue declined 22 per cent to £1.09 billion (US$1.38 billion) while swinging to an operating loss of £53 million.
Retail TouchPoints
NOVEMBER 14, 2024
At a time when renowned athleisure brands like Lululemon are struggling , Vuori is continuing to ride its rocket ship to growth. Last week, the company announced an $825 million investment round led by General Atlantic and Stripes Investment, bringing the premium performance brand’s valuation to a staggering $5.5 billion. The investment builds upon Vuori’s $400 million investment, led by SoftBank Vision Fund 2, in 2021.
Inside Retail
NOVEMBER 14, 2024
Luxury giant LVMH has made several upcoming leadership changes across its executive board, with new appointments set to take effect early next year. The shifts follow recommendations from the company’s sustainability and governance committee and reflect the company’s strategic efforts to align its leadership with the group’s growth and operational priorities.
Retail Focus
NOVEMBER 14, 2024
Trafford Centre, the retail and leisure destination, is excited to announce that last month Tiffany & Co., the world-renowned jewellery brand, arrived at the centre. The new concession, located in Selfridges’ Accessories Hall, showcases the brand’s latest design concept, inspired by the renovated Fifth Avenue flagship designed by Peter Marino. The store carries signature lines such as Lock by Tiffany , HardWear by Tiffany, T by Tiffany and Knot by Tiffany, as well as high jewellery offerings
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Inside Retail
NOVEMBER 14, 2024
Workplaces are full of well-meaning leaders who define cultural elements that are intended to build a sense of connection and belonging among staff and create the conditions for continual success. But how much is too much? It’s a question I’m often asked as many employees are confused about the internal messaging around culture and the expectations around ‘consistency of approach’.
Retail Focus
NOVEMBER 14, 2024
After a hugely successful launch in the North-East, with the opening of stores in Newcastle’s Eldon square and Gateshead Metrocentre, Sephora UK is continuing to fuel their northern expansion with the announcement of its next store opening at Grosvenor’s leading city-centre retail and entertainment destination, Liverpool ONE. The new store location at Liverpool ONE is slated to open in Spring 2025 and will be the 8th store in Sephora UK’s growing physical retail portfolio, which includes stores
Inside Retail
NOVEMBER 14, 2024
Australian brand TBH Skincare has put its money where its mouth is at a time when other businesses are raising their prices by cutting the price of its popular Rebound serum by $10. The move remains true to the brand’s mission – to be and remain accessible – and was achieved by optimising business operations in three main areas. The brand’s co-founder and CMO Rachael Wilde shared the price cut on TikTok, citing the ability to make and distribute its products more efficiently through scaling the
Retail Focus
NOVEMBER 14, 2024
Evolve Estates , part of commercial property and investment collective M Core, is set to welcome a brand-new JD Sports store at its Grosvenor Centre in Northampton next year. Leading sports retailer, JD Sports, has signed a 10-year lease for a substantial 14,000 sq ft unit, occupying units 29-35 along Newland Walk. The new store, which will be located in the former NEXT unit, is currently undergoing a major refurbishment.
Advertisement
B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
Inside Retail
NOVEMBER 14, 2024
Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. So, it is critical to optimise service and customer experience online. The upcoming peak holiday retail season will place critical pressure on retailers’ back-end systems and networks as shoppers rush to snap up bargains and buy gifts for friends and families.
Retail Focus
NOVEMBER 14, 2024
Gunwharf Quays has announced that performance fashion and footwear brand, New Balance, will open its first Hampshire-based store on Wednesday 27th November, ahead of Black Friday. Independent since 1906, New Balance empower people through sport and craftsmanship to create positive change in communities around the world. The brand combines performance and style with a legacy of innovation and is known for its technologically advanced footwear that delivers comfort and support.
Inside Retail
NOVEMBER 14, 2024
Nestled in the pulsing heart of Seoul’s vibrant Myeong-dong shopping district, H&M’s concept store isn’t just another retail outlet but a bigger part of the group’s bet on Asia. “We have been very much focused on enhancing and elevating our customer experience, and we’ve done a couple of innovative things,” Aneta Pokucinska, MD of the East Asia region at H&M, told Inside Retail.
Retail Focus
NOVEMBER 14, 2024
Goldsmiths, a leading name in luxury watches and fine jewellery, is pleased to announce the relocation, upsize and opening of its new showroom in centre:mk , the heart of Milton Keynes. This prime location showcases an exquisite selection of renowned watch brands and fine jewellery collections, offering clients an unparalleled shopping experience. The new showroom features dedicated branded areas for some of the most prestigious watchmakers in the world, including TUDOR, Breitling, TAG Heuer, an
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Inside Retail
NOVEMBER 14, 2024
Officeworks has launched its ‘Bring it Back for Business’ technology waste reduction initiative ahead of National Recycling Week. Officeworks noted that 81 per cent of its customers in a survey said they want to be able to recycle products such as ink, toner cartridges and computer accessories. Starting November 19, customers in Victoria can order ‘Bring it Boxes’ online to fill with recyclables and schedule a collection.
Retail Wire
NOVEMBER 14, 2024
Outback Steakhouse celebrates the most festive time of year with 'Steakmas.
Retail Gazette
NOVEMBER 14, 2024
WHSmith has hailed “excellent” preliminary results for the year ending 31 August 31, with profits and revenues up, driven by strong performances in its travel business, at home and abroad. The retailer’ s headline group profit before tax rose 16% to £166m while total group revenue was up 7% to £1.92bn. In WHSmith’s booming travel arm, trading profit surged 22% to £202m, with travel revenues growing 11% to £1.47bn.
Retail Wire
NOVEMBER 14, 2024
Saks Fifth Avenue will not have its infamous Christmas light show this year.
Advertisement
With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
Expert insights. Personalized for you.
130 
Let's personalize your content