Wiser
JANUARY 30, 2025
The New Consumer Journey: Navigating Multiple Channels Todays consumers seamlessly navigate between online, mobile, and in-store shopping channels, with 49% seeking a more cohesive experience across these touchpoints. Gone are the days of a linear consumer journey; instead, shoppers weave between digital and physical interactions before making a purchase.
Retail TouchPoints
JANUARY 30, 2025
As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty and the risks of losing it are at the top of every business leader’s mind. Speed, consistent uptime and outstanding UX have emerged as non-negotiable elements for survival in todays fast-paced market. 73% of retailers report that downtime during high volume moments would have serious consequences for their business.
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Inside Retail
JANUARY 30, 2025
Activewear brand Lorna Jane’s profit nearly doubled in the last fiscal year thanks to a strong boom in post-pandemic demand. Lorna Janes profit for the 12 months ended June 30 rose to $21.3 million from $11.6 million in the prior year, the Australian Financial Review reported, citing accounts filed by the company. Revenues for the period was $199.6 million, up from $198.3 million a year earlier.
Retail TouchPoints
JANUARY 30, 2025
Houchens Food Group , which operates more than 400 grocery, convenience, hardware and foodservice locations in 15 states, has adopted solutions from eGrowcery designed to provide improved shopper engagement for its grocery banners. Houchens will deploy the technology to select IGA, Price Less and Food Giant stores. Our shoppers require and deserve better experiences online and in-store, said Greg Rush, President of Houchens Food Group in a statement, Additionally, our retail operations team need
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
JANUARY 30, 2025
After the successful reverse takeover of Chemist Warehouse by Sigma, there is one name top of mind in the retail industry: Gance. Sam and Jack Gance have been retailing royalty since long before the aforementioned $30 billion merger was sealed at a Melbourne suburban pub in a 16-minute-long meeting. Alongside co-founder Mario Verrocchi, the brothers have disrupted the industry by upending the margin structure in pharmacy and that was before teaming up with Chemist Warehouses supplier, Sigma.
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Inside Retail
JANUARY 30, 2025
Golden Goose aims to gain more market share in Australia by establishing a strong retail presence and building lasting community connections through new retail experiences. The Italian luxury sneaker brand recently received an undisclosed investment from Blue Pool, a Hong Kong-based investment firm backed by Alibaba co-founder Joe Tsai, in exchange for a 12 per cent stake.
Retail TouchPoints
JANUARY 30, 2025
Gordon Brothers is most commonly known for its work helping companies through bankruptcy, handling things like restructuring, financing and asset liquidation. But recently, a lesser-known division of Gordon Brothers found itself in the spotlight when the company sold the iconic British brand Laura Ashley to brand management firm Marquee. The deal was managed by Gordon Brothers Brand Division, which had spent the previous four years revitalizing Laura Ashley after its 2020 bankruptcy.
Inside Retail
JANUARY 30, 2025
In an industry as hard to penetrate as the beauty market, Conserving Beauty stands out from the competition with its unique approach to formulation and heartfelt passion for sustainability. Having spent a decade working in product development, supply chain and ethical sourcing within the beauty and wellness industry, Conserving Beauty founder and CEO Natassia Grace made it her mission to unite the best of science, technology and impact to launch skincare product solutions anchored in world-first
Retail Minded
JANUARY 30, 2025
Retail crime isnt just about stolen goods its a serious threat that can disrupt daily operations, impact employees and alienate customers. For independent store owners, these challenges ripple through the business, creating hurdles that go far beyond the financial losses of theft and making it harder to stay competitive in an already tough market. Unpacking The Hidden Costs When retailers think about the impact of crime, their first thought is often the monetary loss tied to stolen inventory.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JANUARY 30, 2025
Modern consumers have access to more new content than ever before. From TikTok to Netflix, they are used to having a constant stream of new information and entertainment at their fingertips. So, its not surprising they expect the same from the brands they engage with. Its no longer enough for brands to shoot a few campaigns a year. To capture the customers attention, they need to update their imagery and other brand assets frequently or risk becoming stale.
Retail Wire
JANUARY 30, 2025
UPS is moving away from Amazon shipments in favor of more profitable customers.
Inside Retail
JANUARY 30, 2025
Swatchs profit dipped more than 75 per cent while its sales decreased more than 12 per cent in FY24. The companys net sales fell to CHF6.7 billion ($7.3 billion) for the year. Its operating profit dropped from CHF1.19 billion in the prior year to CHF304 million, while net income was down from CHF890 million to CHF219 million. The firm said it faced persistently difficult market situations and weak demand for consumer goods overall in China (including Hong Kong and Macau).
Retail Wire
JANUARY 30, 2025
Subway has launched a footlong OREO cookie as part of its Sidekicks collection.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
A1 Retail
JANUARY 30, 2025
Bat & Ball is bringing its signature blend of high-energy games, great food, and fun to the heart of Covent Garden this March. Set across 12,000 sq ft just steps from Seven Dials, the new flagship venue will be the ultimate social playground, packed with multiple games, karaoke, live sports, and delicious dishes. Whether its a fun date night, a team celebration, or a big birthday bash, Bat & Ball offers something for everyone, all under one roof.
365 Retail
JANUARY 30, 2025
Crew Clothing has announced plans to open at least 20 new stores in 2025, following a year of growth. The expansion comes after a strong Christmas trading period, where total business sales increased by 45% compared to the previous year, reflecting the impact of the brands multichannel approach across e-commerce, retail stores, and third-party sales partnerships.
Cisco Retail
JANUARY 30, 2025
By partnering with Cisco and harnessing the power of our Mobility Services Platform, CSPs elevate their connectivity to deliver end-to-end enterprise value and use cases that solve real-world business problems.
365 Retail
JANUARY 30, 2025
A big change is coming to Lidl tills across the country next month as the supermarket announces it will become the first national retailer to introduce Pennies , a digital micro-donation system. The move follows a successful regional trial and will allow customers to donate up to 30p per transaction at the card reader. At the end of January, Lidl will start to roll the tech out, with all its stores having it in place by mid-February right up until the middle of March.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Cisco Retail
JANUARY 30, 2025
Unlock the power of Cisco and Nutanix with this new integration. Simplify HCI management with unified dashboard, detailed insights, and proactive alerts.
365 Retail
JANUARY 30, 2025
Railpen , one of the UKs largest pension managers, has announced that Caledonia Park , its premium designer outlet village in Scotland, has achieved a record-breaking year for sales and footfall. The destination introduced seven new brands and secured multiple long-term lease renewals, reinforcing the success of Railpens strategic asset management approach.
Retail Wire
JANUARY 30, 2025
Starbucks has teased its spring menu, which will bring a fresh lineup of seasonal flavors and aromas this March.
365 Retail
JANUARY 30, 2025
AS Watson Health & Beauty UK , the parent company of Superdrug and Savers , has appointed Clare Jennings as its new property director, following the retirement of Nigel Duxbury after 20 years in the role. Clare will take over on 2 May 2025, bringing 25 years of commercial property experience to the position. Jennings, who joined AS Watson in 2018 as a senior regional estates manager before being promoted to head of estates in 2021, has played a key role in refitting Superdrugs flagship Marbl
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
JANUARY 30, 2025
Two things that taste great together: Domino's pizza and red wine.
Cisco Retail
JANUARY 30, 2025
With Cisco Nexus Hyperfabric, scale data center fabrics to anywhere and any size with this cloud-managed solution. Teams of all skill levels can use it to simplify complex tasks and boost efficiency.
Retail Wire
JANUARY 30, 2025
Starbucks' spring menu has leaked, bringing a fresh lineup of seasonal flavors and aromas.
Retail Dive
JANUARY 30, 2025
The denim brand shrugged off tariffs thanks to its diverse sourcing, but warned its outlook could sour if inflation and other pressures worsen.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
JANUARY 30, 2025
Put an onion ring on it at Red Robin and be entered for the chance to win a diamond ring.
Cisco Retail
JANUARY 30, 2025
Cisco U. adds Capture the Flag (CTF) challenges with domain-specific ethical hacking scenarios, enabling candidates to earn completion badges that demonstrate their skills in real-world applications.
Retail Wire
JANUARY 30, 2025
Meta continues to push advancements in AI and gadgets.
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