Retail TouchPoints
JUNE 26, 2024
At the height of the COVID pandemic the might of ecommerce was laid bare. In November 2021 the UK saw a total of 321 million ecommerce transactions, according to Statista. That was a 19% increase compared to November 2020. With such a colossal number of conversions, businesses in the sector collectively raked in huge revenues with relatively little effort.
Retail Wire
JUNE 26, 2024
Amazon has achieved a significant milestone by surpassing a $2 trillion market capitalization for the first time in its history. This momentous event occurred during intraday trading on Wednesday, propelling Amazon into an elite group of tech giants that have crossed this formidable threshold. The company's stock closed up 3.9% at $193.61, marking a significant moment for the e-commerce and cloud computing behemoth.
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Inside Retail
JUNE 26, 2024
Former Tigerlily CEO Travis Wright has joined Ecommerce Equation as chief product officer. Wright left Tigerlily after Seafolly acquired the swimwear company. Prior to joining Tigerlily, Wright served as GM at Esther & Co. “Travis brings a unique blend of strategic vision, hands-on experience, and empathetic leadership to Ecommerce Equation,” said Jay Wright, Ecommerce Equation founder and CEO. “Her appointment as chief product officer marks an exciting chapter for our comp
Retail Wire
JUNE 26, 2024
Last week at the Cannes Lions International Festival for Creativity, Toys "R" Us showcased a mini promo film made predominantly using OpenAI's text-to-video tool, Sora.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Retail TouchPoints
JUNE 26, 2024
Riddled with design flaws and service gaps, the fitting room has been a longtime necessary-but-evil curse plaguing the store. However, experts indicate that the mainstream adoption of RFID, coupled with the implementation of connected technology, are creating new opportunities for brands and retailers to streamline fitting room operations and improve customer experiences.
Retail Wire
JUNE 26, 2024
German engineering giant Robert Bosch is considering a potential bid for U.S. appliances manufacturer Whirlpool, a move that could significantly bolster Bosch's standing in the household appliances market. This potential acquisition, which sources say is still under discussion, would place Bosch in a stronger position against its growing competition from Asian manufacturers.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
JUNE 26, 2024
In a significant move for the electric vehicle (EV) industry, Volkswagen Group has announced a $5 billion investment in Rivian, leading to a notable surge in Rivian's stock. This joint venture aims to develop new technologies for electric vehicles, offering a potential lifeline for Rivian as it faces financial challenges and a broader slowdown in EV sales.
Retail TouchPoints
JUNE 26, 2024
TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.
Retail Wire
JUNE 26, 2024
The retailer will feature savings on thousands of items for two days only.
Retail TouchPoints
JUNE 26, 2024
Online book reseller Thriftbooks Global has added a new inventory stream, beyond the library, charity and donation center castoffs that make up the bulk of its merchandise — its own customers. The company has launched a BuyBack program that allows customers to sell books directly to Thriftbooks, earning either money or store credit in return. A user’s “SellBack Shelf” from the program’s beta version.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Wire
JUNE 26, 2024
Thirteen ice cream brands are affected by the listeria recall.
Retail TouchPoints
JUNE 26, 2024
In the dynamic world of retail, the gap between brands and consumers can quickly escalate from a minor crack to a Grand Canyon-sized disconnect, leaving both relevance and revenue at risk. Bridging this gap is essential to igniting growth and fostering brand loyalty, and a structured approach that integrates the three critical dimensions of experience — human, physical and digital — can bridge this gap effectively.
Inside Retail
JUNE 26, 2024
In Thailand, if you want to convey to someone in the countryside something meaningful about the size and importance of a small town, one of the handiest indicators is whether the place has a 7-Eleven or not. If it has one, then it has come of age, outgrowing the scruffy little mom-and-pop stores that still hang on in rural towns. To millions of Thais outside the big cities, 7-Eleven isn’t a convenience store, it’s glam: having one is a symbol of prosperity, and getting one for the first time is
Retail TouchPoints
JUNE 26, 2024
Walgreens Boots Alliance (WBA) will optimize and standardize sourcing across its operations with a platform from TradeBeyond that the retailer will use to manage numerous processes within its Global Sourcing function. The platform also will replace several redundant and legacy systems to support greater digital efficiency, unify processes and facilitate data transparency and integrity.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Inside Retail
JUNE 26, 2024
Touchland was born out of a desire to shift an industry. In a discussion with Andrea Lisbona, the founder and chief executive officer of Touchland, a personal care and lifestyle brand, the retail executive explained that she wanted to create a type of product that was innovative to an industry, such as the iPhone with Apple or the hairdryer Dyson. Much like the way the brand founder would never have expected to find herself inspired to purchase a $400 hair dryer, the retail industry could not ha
Retail TouchPoints
JUNE 26, 2024
Target is continuing to make adjustments to its C-suite following the retirement of COO John Mulligan and subsequent appointment of then-CFO Michael Fiddelke to the role in January 2024. Current Chief Growth Officer Christina Hennington has been promoted to Chief Strategy and Growth Officer, while Rick Gomez, who took on the role of Chief Food, Essentials and Beauty Officer in January, will oversee all of Target’s merchandising business as Chief Commercial Officer.
Retail Wire
JUNE 26, 2024
Bimbo is one of America's most popular bakery brands.
Inside Retail
JUNE 26, 2024
Mattel says 80 per cent of its game portfolio will be colorblind accessible by the end of the year and 90 per cent by next year, as part of the brand’s commitment to creating more inclusive play experiences. To produce these new portfolio-wide changes, Mattel has collaborated with specialists in the field of colour vision deficit as well as individuals who are colourblind.
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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
Retail Wire
JUNE 26, 2024
The most exclusive and luxurious lounge for travelers is at JFK Airport.
Retail Gazette
JUNE 26, 2024
Morrisons is set to open 400 more Morrisons Daily shops in a bid to take on rivals Aldi and Lidl as it pushes ahead with its convenience growth plans. The retailer is eyeing a total of 2,000 smaller stores in 2025, The Mirror reported. The news comes as the supermarket delivered “ solid quarter of progress ” with like-for-likes excluding fuel and VAT up 4.1% in its second quarter as it cut down debt by 35% on peak levels, bringing it down from a peak of £6.2bn to £4bn.
Retail Wire
JUNE 26, 2024
Southwest Airlines has recently revised its revenue forecast for the second quarter, attributing the adjustment to evolving booking patterns. This change has led to fluctuations in the airline's stock, which initially dropped by approximately 4% in early trading before regaining some ground.
Retail Gazette
JUNE 26, 2024
Aspinal of London has named Laura Brown as its new chief executive. She leaves her post as CEO of Dubai Mall to join the British designer and was formerly retail director at Harrods from 2014 to 2022 , having also previously worked for Bicester Village and Kildare Village. Aspinal of London was founded in 2001 by British entrepreneur Iain Burton as a British heritage brand.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Retail Wire
JUNE 26, 2024
Six Flags is ramping up for this year's Fright Fest with major partnerships in place. The theme park has announced collaborations with Netflix, Warner Bros., Lionsgate, and Legendary for its Halloween event at its venues across the U.S.
Inside Retail
JUNE 26, 2024
Chinese customers are increasingly choosing more discreet luxury goods as a decrease in local demand has dampened middle-class confidence, leading to a “luxury shame” behaviour, as reported by the latest Luxury Goods Worldwide Market Study by Bain & Company and Altagamma. The report also suggests that the resurgence of outbound tourism has put pressure on the Chinese market.
Retail Gazette
JUNE 26, 2024
Revolution Beauty is back in the black despite disappointing online sales and weaker US performance. The online beauty retailer grew its pre-tax profit to £11.4m in the year ended February 29, 2024, up from a pre-tax loss of almost £34m in the previous year. Adjusted EBITDA hit £12.6m for the year, up from a loss of £7.5m last year, marking its return to profitability.
Retail Times
JUNE 26, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Popular Australian swimwear brand Budgy Smuggler has partnered with Transport for London (TfL) for a new London Underground-themed collection, in a deal facilitated by TfL’s global licensing agency IMG. Inspired by the London Underground’s iconic moquette designs, the collection includes three swim trunks featuring signature patterns from the Northern, D
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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Retail Customer Experience
JUNE 26, 2024
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Alex Tallman, director of retail experience and education at Fleet Feet, talks with RetailCustomerExperience.com editor Judy Mottl about the brand's 3D foot scanning technology and other customer experience strategies in play.
Retail Gazette
JUNE 26, 2024
DIY giant Kingfisher has revealed that more than £6.4bn of group sales now come from Sustainable Home Products (SHPs), amounting to nearly half (49.4%) its total revenue. The B&Q owner also reported it had already exceeded its 2025/26 targets for carbon emissions reduction and reduced its Scope 1 and 2 carbon emissions by a significant 62% since the 2016/17 baseline – surpassing its goal of a 37.8% reduction.
Retail Customer Experience
JUNE 26, 2024
When used to build relationships with customers, surveys and opt-in management show that your brand cares about each individual’s experience.
Retail Dive
JUNE 26, 2024
The iconic outdoor retailer is opening four U.S. stores this year, and will head to the Southeast and Midwest for further expansion in 2025.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
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