Mon.Feb 17, 2025

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Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

Retail TouchPoints

The pressures on retailers to seamlessly fulfill orders across physical stores, online platforms and mobile apps continue to intensify. Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share.

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Some relief at last: Interest rate trim welcomed by retailers

Inside Retail

Retailers have welcomed the Reserve Bank of Australia’s decision to slash the interest rates to 4.1 per cent, but said they have yet to see any momentum to restore confidence in the sector. “The Reserve Bank’s decision to cut the cash rate to 4.10 per cent is a step in the right direction,” said Fleur Brown, chief industry affairs officer Australian Retailers Association (ARA). “This should provide modest relief to households, helping restore spending confidence and

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Waste Management Reducing 5,000 Jobs by 2026, Will Lean on Technology

Retail Wire

Waste Management is investing in AI and other technology to automate some jobs.

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Vietnamese coffee chain Trung Nguyen to launch first store in Australia 

Inside Retail

Vietnamese coffee chain Trung Nguyen is continuing its global expansion, opening its first store in Australia next month. The 400sqm store on Melbourne’s Courtney Street will feature a retail corner, a coffee-tasting area, and a cafe space. In addition, customers can experience the three coffee cultures the company has identified and showcases in its flagship Vietnam stores: Ottoman, Roman and Zen.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Westfield London unveils new sensory room to champion inclusivity

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Westfield London, Europes largest shopping and leisure destination, has unveiled a brand-new permanentSensory Room, marking another significant step in its commitment to inclusivity and accessibility for all visitors.

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Elon Musk Announces Launch of Grok 3 Chatbot: ‘Smartest AI on Earth,’ ‘Scary Smart’

Retail Wire

Elon Musk recently announced the launch of Grok 3, a new LLM / GenAI model.

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Some retailers are turning to air freight to offer a competitive edge

Inside Retail

With air freight rates predicted to return to normal this year, retailers and their suppliers are looking to rationalise traditional supply chain routes from factories to localised warehouses. In many cases, they are mixing air and sea freight solutions. Marcus Ng, regional head of air freight, Asia Pacific, at AP MllerMaersk, notes that the Sea-Air option where some products are shipped rapidly by air and others less quickly by ocean has been particularly attractive to some lifestyle apparel

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Impossible Foods teams up with BrewDog to launch plant-based menu across UK

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! BrewDog has a new deal to help keep hunger at bay in an affordable way. Britains biggest craft brewer is teaming up withImpossible Foods a maker of some of the world’s most craveable plant-based meat products to bring a brand new plant-based Chicken menu to its bars across the UK.

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Olive Young expands to the US as K-beauty’s global rise continues

Inside Retail

South Koreas largest multi-brand beauty retailer, Olive Young, is setting its sights on the US market with the establishment of a local subsidiary in Los Angeles. This expansion aligns with the broader trend of Korean beauty brands gaining traction in international markets, particularly in the US, where consumers are increasingly drawn to innovative Korean skincare and cosmetic products.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Uber Sues DoorDash for Anticompetitive Behavior

Retail Wire

Uber and DoorDash are headed for court over some alleged bad business practices.

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Petbarn launches pet media platform

Inside Retail

Petbarn has partnered with Ooh! Media-powered Reo to launch a pet media platform called PetAds. PetAds aims to connect brands to Petbarn’s 2.9 million Friends for Life loyalty program members, with Reo managing end-to-end service delivery including onsite, offsite and in-store retail media solutions. Reo will also provide a dedicated media sales team and will assist in the installation and management of Petbarn’s in-store screen network nationwide. “By implementing Reo’s

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Kids eat for free at Fireaway Pizza this February half term

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fireaway Pizza, the UKs fastest growingpizzafranchise, is making family dining more affordable this February half term by offering free kids pizzas across all its restaurants nationwide. Starting from Monday 17th February until Sunday 23rd February, children can enjoy a complimentary pizza when dining in or collecting with an accompanying adult, giving p

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Why the Ordinary is clearing up beauty misinformation with ‘Truth Drops’

Inside Retail

In an industry that is saturated with airbrushed imagery and hyperbolic claims, The Ordinary is demonstrating why beauty brands should lead with science its new website, The Truth Should Be Ordinary, is democratising science via Truth Drops. The website and marketing concept came about after The Ordinary identified a clear connection between the launch of its new product, GF 15% Solution, and its founding mission as a brand.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Checkout.com powers Vinted’s growth, advancing the second-hand industry through high-performance payments

A1 Retail

Checkout.com supports Vinteds mission of making second-hand first choice through its digital-first platform Bespoke optimisations with intelligent acceptance drive 4.15 percent overall uplift in acceptance rates in 2024, leading Vinted to triple its volume processed through Checkout.com Checkout.com , a global digital payments company, has announced its partnership with Vinted, the online marketplace for second-hand fashion.

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Del Taco Expands Again — This Time, to Indiana. Here’s What We Know

Retail Wire

Del Taco is expanding to Indiana.

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Nobody’s Child expands store portfolio outside of London with New St Albans store

A1 Retail

Fashion brand Nobodys Child is delighted to announce the opening of its new standalone store on Christopher Place, St Albans on 19th February 2025. The 1,000 sq ft store marks the brands rst location outside of London, bringing its signature responsible fashion ethos to a new audience. The store will launch with the new Spring collection and will house the brands full lifestyle range, including bridesmaids and occasion, accessories, fragrance and jewellery.

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Some Starbucks Are Switching to Compostable Cups for Cold Drinks: Is Your Store on the List?

Retail Wire

Have you gotten your cold drink in a paper cup yet at Starbucks?

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Aston Villa to Open Flagship Store in Birmingham’s Bullring

365 Retail

Hammerson has announced that Aston Villa Football Club will open a new retail space in Birminghams Bullring in May 2025. The 10,000 sq. ft store will be located on the Lower Level East and span two floors, featuring a selection of Aston Villa and adidas merchandise. Exclusive Merchandise and Personalisation Services The new store will showcase a mix of adidas’ lifestyle and footwear collections alongside exclusive Aston Villa collaborative products, including kits, training wear, and limit

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Wendy’s Plans 500-Plus AI-Enhanced Drive-Thru Locations by the End of 2025

Retail Wire

Wendy's is greatly expanding its FreshAI drive-thru order taking services.

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Charles Tyrwhitt Reopens Jermyn Street Flagship After Refurbishment

365 Retail

Charles Tyrwhitt has reopened its flagship store on Jermyn Street following a major refurbishment. The largest store in the brands portfolio in terms of both size and sales, the updated space features new design elements aimed at enhancing the customer experience. New Features for an Enhanced Shopping Experience The redesigned store includes a casualwear section, a feature wall showcasing the brands shirt of the season, and large screens displaying full outfit inspirations.

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Iceland boss ranks Labour government ‘6 out of 10’

Retail Gazette

Iceland boss Richard Walker has ranked the Labour government “6 out of 10” for its performance so far. Speaking to the Financial Times, Walker said the national insurance contributions hike had added greatly to the cost of business. The exec also urged ministers to do more to resolve Britain’s “productivity crisis,” arguing: “A project that wont be completed for decades is no help to businesses that need to invest today” The supermarket boss said he want

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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AllSaints Opens New Birmingham Bullring Store

365 Retail

AllSaints has opened its first store of 2025 in Birminghams Bullring , replacing its previous ground-floor location with a larger, two-storey unit on the upper level. The new space covers 3,207 sq. ft and occupies a unit previously held by Ted Baker. Expanded Product Offering in a New Location The new store offers an extended range of products for men and women, including apparel, handbags, footwear, accessories, jewellery, and fragrance.

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Bring Your Store to Life: Creative Ideas to Attract Customers and Boost Sales

Retail Smart Guys

In todays competitive retail market, standing out means going beyond traditional tactics. While discounts, great displays, and online content are important, one often overlooked way to truly engage your audience and boost foot traffic is through in-store events. These events allow you to connect with your community, showcase your brand, and drive salesall while creating a memorable shopping experience.

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Delta Air Lines Plane From Minneapolis Overturns at Toronto Airport, at Least 15 People Injured

Retail Wire

A Delta Air Lines jet flipped upside-down as it landed in Toronto.

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Analysing Retail Industry Trends Through Stock Indicators

365 Retail

The retail industry plays a pivotal role in economies worldwide, and keeping track of its trends is crucial for investors, business owners, and market analysts. One of the most effective ways to understand these trends is by examining stock indicators. These can offer detailed insights into the industry’s direction, company performance, and broader market sentiment.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Target Just Dropped 2,000 New Beauty Finds at Wallet-Friendly Prices

Retail Wire

Target fans will find even more beauty bargains with wallet-friendly prices after this new drop.

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How Customer Service is Integral to a Thriving Business 

365 Retail

Customer service is everything in modern business. What was once a department designed to troubleshoot and solve problems has evolved into a key pillar of marketing, loyalty and retention. It is not exaggerating to say it can be the difference between success and failure. Whether you are running an e-commerce store and need to overhaul your service channels or simply need advice on how to implement a new strategy, this blog will explain all.

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Dunkin’ Ditches the Donuts With Its New Take on Trail Mix

Retail Wire

Dunkin' has a new offering that is sure to please Kroger customers.

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