Tue.Oct 29, 2024

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Esprit U.S. Subsidiaries File for Bankruptcy

Retail TouchPoints

Esprit has filed for bankruptcy protection for its U.S. subsidiaries, Esprit US Distributions Ltd. (USDS) and Esprit US Retail Inc. (USRI), according to Fashion United. The move follows Esprit’s bankruptcy filings for its European businesses in May 2024 , for the second time in four years, citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.

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Is a large store network the key to success? Mosaic and Premier can’t agree

Inside Retail

The events of this week have brought the state of bricks-and-mortar in Australia’s rag trade into focus. If we let it, the voluntary administration of Mosaic Brands can show us the downside of having a large store network while the sale of Premier Investments’ Apparel Brands can show us the upside. The role of bricks-and-mortar sometimes gets lost by investors, shareholders and executives when examining the balance sheets of these rag trade giants.

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Unwrap New Holiday Shoppers in 2024: The Gift of In-app Advertising

Retail TouchPoints

With a shorter-than-usual holiday shopping season ahead, competition for share of wallet will be exceptionally fierce. In addition to the compressed retail rush, Salesforce reports that 43% of consumers are carrying more debt than last year, making the fight for attention even more intense. As holiday bargain hunters flock to crowded malls and equally crowded online platforms, retailers will battle for visibility in inboxes, on social media and across the web.

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Perfect Stranger drives Universal Store’s revenue up 19.3 per cent

Inside Retail

Universal Store Holdings enjoyed significantly higher direct-to-consumer sales in the first 17 weeks of the fiscal year, with Perfect Stranger leading the growth. The group’s D2C sales surged 19.3 per cent year on year, with Perfect Stranger soaring 111.1 per cent. Universal Store sales increased 15.5 per cent while Cheap Thrills Cycle jumped 7.4 per cent.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Marks & Spencer to Deploy Changing Room Self-Checkout in 100 Stores by 2028

Retail TouchPoints

Marks & Spencer plans to install self-checkout POS stations in the changing rooms in its 180 clothing stores, according to the Telegraph and other news outlets. The UK retailer already has deployed the changing room checkouts in 28 refurbished stores, including its Fosse Park flagship in Leicester, and plans to have the technology installed in more than 100 stores by 2028.

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Woolworths books higher sales in fiscal first quarter

Inside Retail

Woolworths Group enjoyed higher sales in the fiscal first quarter brought by higher revenue across all its segments. The group’s sales grew 4.5 per cent to $18 billion as its Australian food segment increased 3.8 per cent to $13.6 billion and Australian B2B segment rose 6.9 per cent to $1.47 billion. Its New Zealand food segment went up 1.4 per cent to $1.93 billion, while W Living soared 17 per cent to $1.36 billion, reflecting its acquisition of Petstock in January.

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First Watch Brings in a New ‘Double Decker Taco’ as Taco Bell Reportedly Ushers It Off Its Menu

Retail Wire

First Watch, a breakfast, lunch, and brunch restaurant that is slowly opening locations nationwide, has joined the Double Decker taco craze first launched by Taco Bell by unveiling its own take on the popular treat.

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Hilco, TPG Form Joint Venture to Acquire Struggling Brands, Beginning with Bebe and Brookstone

Retail TouchPoints

Financial services company Hilco Global and asset management firm TPG Angelo Gordon have formed a new joint venture (JV), with the goal of acquiring and financing consumer brands and IP in partnership with brand management firm Bluestar Alliance. Just last month, Bluestar acquired luxury streetwear brand Off-White from LVMH , and one of the JV’s first moves will be to co-invest an undisclosed amount in the Off-White brand.

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JPMorgan Chase Suing Customers for Check Fraud After ‘Infinite Money Glitch’

Retail Wire

In four civil lawsuits filed in three federal courts, banking behemoth JPMorgan is demanding the return of money allegedly withdrawn from Chase ATMs through a technical error collectively called the “infinite money glitch.

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The importance of an optimised technology stack for retailers

Inside Retail

In today’s fast-paced retail environment, having the right technology stack is no longer just an advantage – it’s a necessity. As businesses strive to meet customer demands for speed, convenience, and personalised service, an optimised technology stack enables retailers to streamline operations, enhance customer experiences, and scale effectively. Among the essential components of a retail tech stack is a powerful shipping and logistics solution like ShipStation, which stands out due to its exte

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Woman Sues JetBlue for Breaking Tooth on Frozen Treat

Retail Wire

A woman filed a lawsuit against the airline, saying she was served a frozen solid ice cream sandwich during a transatlantic flight.

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McDonald’s reports lower comparable sales despite bump in the US

Inside Retail

McDonald’s Corporation has posted a mixed bag of results for the third quarter, with higher revenues, lower comparable sales and lower profit. The company’s consolidated revenues for the quarter ended September 30 were nearly $6.9 billion, up 3 per cent year on year. However, systemwide sales, which include sales at all company-owned and franchised restaurants, were flat.

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7-Eleven To Close 444 Stores, Open 500 New Stores, and More

Retail Wire

Seven & i Holdings Co., Ltd. has released a presentation outlining its future plans.

Planning 250
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A science-based framework for crafting remarkable physical retail spaces

Inside Retail

Seeing your physical retail as your most manageable, tangible and measurable channel has never been more important. The ability to meet a customer regardless of where that person is on their path to purchase with you has always been easier and more effective in-store than online. Not only will a strong physical presence increase conversion online by up to 30 per cent, it will always outperform when it comes to conversion, with the ability to turn on more senses, spark emotions and give immediate

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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PayPal Reports Strong Financial Results for Q3 2024

Retail Wire

PayPal earnings per share beat analysts' expectations for the third quarter of 2024.

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Liv Eat opens first South Australian restaurant

Inside Retail

Tasmanian-born healthy-eating restaurant chain Liv Eat has unveiled its first restaurant in South Australia. Liv Eat has 18 restaurants in its network, predominantly across Tasmania , with restaurants at Melbourne and Sydney Airports, and now Adelaide. The Pulteney Street, Adelaide, store is helmed by franchisee Bec Noble. She brings more than 25 years of hospitality experience to her new role, including 21 years as a restaurant general manager with Yum!

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HelloFresh Celebrates ‘Friends’ 30th Anniversary With ‘Rachel Green’s Trifle’ Kit

Retail Wire

HelloFresh is the latest company to celebrate 'Friends.

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‘Click, Try & Collect’: The Iconic unveils new physical concept

Inside Retail

The Iconic has launched a Hubbed concept store at the new Martin Place metro station, featuring a ‘Click, Try and Collect’ shopping experience. Customers can now check out using the Hubbed store by selecting ‘Pick Up’ from the delivery menu and choosing Hubbed Martin Place Metro. They can also try on outfits and return orders at the venue.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Sprite’s Winter Spiced Cranberry Flavor Makes a Festive Comeback

Retail Wire

In anticipation of the holiday season, Sprite has confirmed the return of its highly sought-after Winter Spiced Cranberry flavor.

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West Ham United launch festive pop-up at John Lewis, Westfield

Retail Focus

Christmas came early for some West Ham United supporters earlier today, when the Club opened its retail pop-up shop at John Lewis, Westfield, Stratford. Shoppers in John Lewis on Tuesday lunchtime were treated to a surprise launch, attended by Club Ambassadors James Collins and Marlon Harewood, alongside Hammers fan Bianca Westwood! The trio, along with Club mascots Hammerhead and Bubbles, were in town to mark the official opening of the West Ham United retail pop-up unit at the John Lewis branc

ATS 130
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British Airways Becomes Latest Airline To Suspend Flights to Israel Until March 2025

Retail Wire

British Airways is acting out of an abundance of caution.

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Big 4 supermarkets face £200m blow from National Insurance hike

Retail Gazette

Britain’s biggest supermarkets face paying an extra £200m in National Insurance contributions as the Chancellor is set to unveil the hike in the Budget tomorrow. Tesco, Sainsbury’s, Asda and Morrisons could be hit with an incremental tax bill from a two-percentage point hike in employer National Insurance contributions, Sky News reported. One analyst estimated that Tesco, which employs around 300,000 people in the UK, could be facing £75m added to its bill.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Target’s Thanksgiving Meal Is $5 Cheaper Than 2023

Retail Wire

Target is helping families get their Thanksgiving meals on the table faster, cheaper, and with less stress.

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Avon mulls franchise stores and widens tie-up with Superdrug

Retail Gazette

Avon is mulling more franchise stores as it expands its physical retail partnership with Superdrug across the UK. The cosmetics company’s global chief executive Kristof Neirynck said it was seeking to expand its standalone shops throughout the UK run by Avon sales representatives on a franchise model, Retail Week reported. Additionally, Avon has expanded its tie-up with Superdrug in the UK, with its products set to be sold in 650 of 830 of its stores by the end of 2024.

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Smoked Salmon From Costco Recalled Amid Listeria Contamination Concerns

Retail Wire

Certain smoked salmon products sold at Costco have been recalled over a possible listeria contamination.

ATS 130
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Revolutionizing Dairy Farming with Digital Solutions

Cisco Retail

Cisco, in collaboration with its partners Rhône Élevage, NXO, and Ineso, has developed an innovative solution for dairy farmers to address the challenges posed by rising temperatures due to climate change. This solution has the potential to benefit not only French farmers but also farmers across Europe.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Macy’s taps actress Alison Brie for holiday campaign

Retail Dive

The spots, which depict Brie embodying the human version of the department store’s annual gift guide, will air across TV, digital and social channels.

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Lindt to open central London flagship next year

Retail Gazette

Lindt is set to open a new central London flagship under the Piccadilly lights next year. The chocolatier described the store as “the first-of-its-kind in the UK” which will open in the spring. Lindt & Sprüngli UK & Ireland D2C and ecommerce director Faythe King said: “We are thrilled to bring the exquisite taste of Lindt Chocolate to the heart of London, offering a unique, enchanting experience for chocolate lovers – something truly unique to the UK.

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5 retail horror stories of 2024

Retail Dive

From Youthforia’s problematic foundation shade range to Foxtrot’s abrupt shuttering, retailers have been the subject of some scary stories.

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Evri and Yodel named as worst parcel firms at helping shoppers

Retail Gazette

Delivery giant Evri has been ranked the worst parcel firm in the UK with 44% of customers who used its services in the last six months encountering delivery problems. Evri, which rebranded from Hermes two years ago, achieved the poorest levels of customer satisfaction, despite improving from its 2023 performance to 32% over the past year, according to Ofcom.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.