Retail TouchPoints

OCTOBER 29, 2024

Esprit has filed for bankruptcy protection for its U.S. subsidiaries, Esprit US Distributions Ltd. (USDS) and Esprit US Retail Inc. (USRI), according to Fashion United. The move follows Esprit’s bankruptcy filings for its European businesses in May 2024 , for the second time in four years, citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.

Wholesale 283

Wholesale Fashion Management Marketing 283

Inside Retail

OCTOBER 29, 2024

Woolworths Group enjoyed higher sales in the fiscal first quarter brought by higher revenue across all its segments. The group’s sales grew 4.5 per cent to $18 billion as its Australian food segment increased 3.8 per cent to $13.6 billion and Australian B2B segment rose 6.9 per cent to $1.47 billion. Its New Zealand food segment went up 1.4 per cent to $1.93 billion, while W Living soared 17 per cent to $1.36 billion, reflecting its acquisition of Petstock in January.

Supermarket 262

Supermarket 262

Retail TouchPoints

OCTOBER 29, 2024

Marks & Spencer plans to install self-checkout POS stations in the changing rooms in its 180 clothing stores, according to the Telegraph and other news outlets. The UK retailer already has deployed the changing room checkouts in 28 refurbished stores, including its Fosse Park flagship in Leicester, and plans to have the technology installed in more than 100 stores by 2028.

Checkout 255

Checkout Planning Customer Experience ATS 255

Inside Retail

OCTOBER 29, 2024

The events of this week have brought the state of bricks-and-mortar in Australia’s rag trade into focus. If we let it, the voluntary administration of Mosaic Brands can show us the downside of having a large store network while the sale of Premier Investments’ Apparel Brands can show us the upside. The role of bricks-and-mortar sometimes gets lost by investors, shareholders and executives when examining the balance sheets of these rag trade giants.

Apparel 264

Apparel Location Management Shopping 264

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail TouchPoints

OCTOBER 29, 2024

With a shorter-than-usual holiday shopping season ahead, competition for share of wallet will be exceptionally fierce. In addition to the compressed retail rush, Salesforce reports that 43% of consumers are carrying more debt than last year, making the fight for attention even more intense. As holiday bargain hunters flock to crowded malls and equally crowded online platforms, retailers will battle for visibility in inboxes, on social media and across the web.

Advertising 284

Advertising Consumer Accounting Marketing 284

Retail Wire

OCTOBER 29, 2024

HelloFresh is the latest company to celebrate 'Friends.

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276

Retail Wire

OCTOBER 29, 2024

A woman filed a lawsuit against the airline, saying she was served a frozen solid ice cream sandwich during a transatlantic flight.

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264

Retail TouchPoints

OCTOBER 29, 2024

Despite brief blips like the post-pandemic “deinfluencing” phase and intermittent conversations about “influencer fatigue, ” influencer, or as it’s now more commonly called, creator marketing is continuing to chart a steady path of growth. Valued at nearly $128 billion in 2023, Coherent Market Insights predicts that the creator economy will reach $528 billion by 2030.

Finance 234

Finance Advertising Marketing Consumer 234

Retail Wire

OCTOBER 29, 2024

British Airways is acting out of an abundance of caution.

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258

Retail TouchPoints

OCTOBER 29, 2024

Financial services company Hilco Global and asset management firm TPG Angelo Gordon have formed a new joint venture (JV), with the goal of acquiring and financing consumer brands and IP in partnership with brand management firm Bluestar Alliance. Just last month, Bluestar acquired luxury streetwear brand Off-White from LVMH , and one of the JV’s first moves will be to co-invest an undisclosed amount in the Off-White brand.

Finance 157

Finance Brand Management Management Consumer 157

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Customer Experience

Retail Wire

OCTOBER 29, 2024

First Watch, a breakfast, lunch, and brunch restaurant that is slowly opening locations nationwide, has joined the Double Decker taco craze first launched by Taco Bell by unveiling its own take on the popular treat.

Location 255

Location 255

Inside Retail

OCTOBER 29, 2024

Seeing your physical retail as your most manageable, tangible and measurable channel has never been more important. The ability to meet a customer regardless of where that person is on their path to purchase with you has always been easier and more effective in-store than online. Not only will a strong physical presence increase conversion online by up to 30 per cent, it will always outperform when it comes to conversion, with the ability to turn on more senses, spark emotions and give immediate

Customer Experience 130

Customer Experience Consumer Management Shopping 130

Retail Wire

OCTOBER 29, 2024

Seven & i Holdings Co., Ltd. has released a presentation outlining its future plans.

Planning 250

Planning 250

Inside Retail

OCTOBER 29, 2024

Tasmanian-born healthy-eating restaurant chain Liv Eat has unveiled its first restaurant in South Australia. Liv Eat has 18 restaurants in its network, predominantly across Tasmania , with restaurants at Melbourne and Sydney Airports, and now Adelaide. The Pulteney Street, Adelaide, store is helmed by franchisee Bec Noble. She brings more than 25 years of hospitality experience to her new role, including 21 years as a restaurant general manager with Yum!

Management 130

Management ATS 130

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Wire

OCTOBER 29, 2024

PayPal earnings per share beat analysts' expectations for the third quarter of 2024.

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246

Inside Retail

OCTOBER 29, 2024

In today’s fast-paced retail environment, having the right technology stack is no longer just an advantage – it’s a necessity. As businesses strive to meet customer demands for speed, convenience, and personalised service, an optimised technology stack enables retailers to streamline operations, enhance customer experiences, and scale effectively. Among the essential components of a retail tech stack is a powerful shipping and logistics solution like ShipStation, which stands out due to its exte

Shipping 147

Shipping Inventory Management Inventory Turnover Fulfillment 147

Retail Wire

OCTOBER 29, 2024

In four civil lawsuits filed in three federal courts, banking behemoth JPMorgan is demanding the return of money allegedly withdrawn from Chase ATMs through a technical error collectively called the “infinite money glitch.

Returns 243

Returns 243

Inside Retail

OCTOBER 29, 2024

The Iconic has launched a Hubbed concept store at the new Martin Place metro station, featuring a ‘Click, Try and Collect’ shopping experience. Customers can now check out using the Hubbed store by selecting ‘Pick Up’ from the delivery menu and choosing Hubbed Martin Place Metro. They can also try on outfits and return orders at the venue.

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Drop-Shipping Shipping Returns Shopping 130

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

OCTOBER 29, 2024

Target is helping families get their Thanksgiving meals on the table faster, cheaper, and with less stress.

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203

Retail Gazette

OCTOBER 29, 2024

Avon is mulling more franchise stores as it expands its physical retail partnership with Superdrug across the UK. The cosmetics company’s global chief executive Kristof Neirynck said it was seeking to expand its standalone shops throughout the UK run by Avon sales representatives on a franchise model, Retail Week reported. Additionally, Avon has expanded its tie-up with Superdrug in the UK, with its products set to be sold in 650 of 830 of its stores by the end of 2024.

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Location Beauty and Health Shopping ATS 111

Retail Wire

OCTOBER 29, 2024

In anticipation of the holiday season, Sprite has confirmed the return of its highly sought-after Winter Spiced Cranberry flavor.

Returns 202

Returns 202

Retail Gazette

OCTOBER 29, 2024

Britain’s biggest supermarkets face paying an extra £200m in National Insurance contributions as the Chancellor is set to unveil the hike in the Budget tomorrow. Tesco, Sainsbury’s, Asda and Morrisons could be hit with an incremental tax bill from a two-percentage point hike in employer National Insurance contributions, Sky News reported. One analyst estimated that Tesco, which employs around 300,000 people in the UK, could be facing £75m added to its bill.

Supermarket 115

Supermarket Finance 115

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Wire

OCTOBER 29, 2024

Certain smoked salmon products sold at Costco have been recalled over a possible listeria contamination.

ATS 130

ATS 130

Retail Focus

OCTOBER 29, 2024

Christmas came early for some West Ham United supporters earlier today, when the Club opened its retail pop-up shop at John Lewis, Westfield, Stratford. Shoppers in John Lewis on Tuesday lunchtime were treated to a surprise launch, attended by Club Ambassadors James Collins and Marlon Harewood, alongside Hammers fan Bianca Westwood! The trio, along with Club mascots Hammerhead and Bubbles, were in town to mark the official opening of the West Ham United retail pop-up unit at the John Lewis branc

ATS 130

ATS Shopping Location Fashion 130

Retail Gazette

OCTOBER 29, 2024

Lindt is set to open a new central London flagship under the Piccadilly lights next year. The chocolatier described the store as “the first-of-its-kind in the UK” which will open in the spring. Lindt & Sprüngli UK & Ireland D2C and ecommerce director Faythe King said: “We are thrilled to bring the exquisite taste of Lindt Chocolate to the heart of London, offering a unique, enchanting experience for chocolate lovers – something truly unique to the UK.

Accounting 104

Accounting Location Management 104

Retail Dive

OCTOBER 29, 2024

The company is working to build Heydude’s brand awareness and momentum through influencer partnerships after a 17% revenue drop in Q3.

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101

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Wiser

OCTOBER 29, 2024

For today’s consumers, price and availability aren’t just practical considerations, they are foundational elements of trust. As shoppers seamlessly transition between online and in-store experiences, they expect consistency in pricing and reliable information about product availability. However, our recent surveys highlight that many brands and retailers are still grappling with discrepancies and stock issues, which can erode consumer confidence and loyalty.

Management 78

Management Inventory Management Consumer Promotions 78

Retail Dive

OCTOBER 29, 2024

From Youthforia’s problematic foundation shade range to Foxtrot’s abrupt shuttering, retailers have been the subject of some scary stories.

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99

Retail Smart Guys

OCTOBER 29, 2024

The fourth quarter is a pivotal time for retailers. Is your business prepared? Here are five strategies to ensure a successful year-end! #1 Develop a Comprehensive Marketing Plan Create an extensive marketing schedule that highlights key selling opportunities and seasonal promotions. Focus on defining your store’s unique selling proposition, messaging, and branding to effectively engage potential customers. #2 Optimize Your Inventory Management Anticipate increased foot traffic by assessing inve

Inventory Management 98

Inventory Management Promotions Planning Management 98

Retail Dive

OCTOBER 29, 2024

The spots, which depict Brie embodying the human version of the department store’s annual gift guide, will air across TV, digital and social channels.

Department Stores 96

Department Stores 96

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing