Retail TouchPoints

SEPTEMBER 16, 2024

It’s natural to expect forecasts at a conference with a name that’s a homophone of “future,” and WGSN President and CEO Carla Buzasi delivered at the FUTR North America event in New York City on Sept. 5. Discussing what will be motivating consumers two years from now, Buzasi called 2026 “the year of redirection,” predicting that people will be looking for coping mechanisms to deal with what she termed “the great exhaustion,” a lingering hangover from COVID-19, political division and culture wars

Consumer 263

Consumer Fulfillment Shopping Marketing 263

Inside Retail

SEPTEMBER 16, 2024

KFC has opened its 800th restaurant in Australia – at southwest Sydney’s Oran Park. “We have been the fastest growing quick-service restaurant in Australia over the past six years, opening over 140 restaurants and enjoyed a record-breaking 2023, opening 34 new locations in Australia,” said Kristi Woolrych, GM of KFC South Pacific. “We are focused on creating an unmatched customer experience, and we look forward to continued growth and feeding more KFC fans nationwide.R

Customer Experience 290

Customer Experience Location ATS 290

Retail TouchPoints

SEPTEMBER 16, 2024

Northeast Grocery is testing in-store robots designed to detect out-of-stocks and inaccurate prices in 10 upstate New York stores. The Tally robots from Simbe will roam the aisles of five Price Chopper/Market 32 and five Tops Friendly Markets stores through January 2025, when Northeast Grocery will evaluate the pilot results to determine next steps that could include expanding the robots’ deployment to other supermarkets.

Inventory Management 257

Inventory Management Wholesale Supermarket Customer Experience 257

Inside Retail

SEPTEMBER 16, 2024

Scentre Group and Barrenjoey have acquired half of Westfield West Lakes in Adelaide for $174.75 million. Simon Rooney, head of retail capital markets – Pacific at CBRE, negotiated the deal on behalf of the Dexus Wholesale Property Fund. This marks Scentre Group’s second venture into funds management following its acquisition of a 50 per cent stake in Westfield Tea Tree for $308 million last June. “Ahead of Scentre Group exercising its pre-emptive right, the Westfield West Lakes oppor

Wholesale 275

Wholesale Shopping Management Marketing 275

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Marketing

Retail TouchPoints

SEPTEMBER 16, 2024

Last year, after Ulta Beauty conducted research that revealed a “joy deficit” among Americans , the brand responded with The Joy Project : an initiative aimed at arming its associates and customers with tools to help silence two major barriers to joy — inner critics and negative self-talk. Now the retailer is taking The Joy Project to the next level with the launch of The Joy Council, which will be led by well-being expert and author Deepak Chopra, M.D. as Ulta’s first-ever honorary Chief of Joy

Beauty and Health 235

Beauty and Health Promotions Marketing ATS 235

Inside Retail

SEPTEMBER 16, 2024

A Hello Kitty Cafe pop-up will open at Chadstone Shopping Centre’s The Social Quarter on Friday, in celebration of the 50th anniversary of the iconic Sanrio cat character. The cafe will serve strawberry sandos, themed bento boxes, strawberry iced matcha lattes, cakes, cookies, and coffees. The cafe has a capacity for 30 walk-in guests. It will also have a grab-and-go counter for takeaway Hello Kitty-themed snacks and drinks.

Planning 264

Planning Shopping ATS 264

Inside Retail

SEPTEMBER 16, 2024

Elian Yang is the first Australian Shein Rise Student Designer Challenge competition winner, revealed during a runway final in Melbourne. Yang, from the Royal Melbourne Institute of Technology, beat 19 other finalists in the event’s “Retro-Futurism” theme topic and will get a $10,000 cash prize and mentoring from Australian designer Alice McCall.

ATS 257

ATS Accessories Fashion 257

Retail Wire

SEPTEMBER 16, 2024

Arabica bean futures have been trading higher, indicating coffee price hikes are likely coming.

285

285

Inside Retail

SEPTEMBER 16, 2024

Eliminate the stress of manual transport routing, slash transport costs, boost operational efficiency, and enhance traceability and visibility. Easier said than done? Not anymore. If you manage or influence customer deliveries, if you haven’t done so, implementing optimised transport route planning is a game-changer for your bottom line. Why? 1. Maximise utilisation : Optimise routes to fully utilise vehicles and drivers. 2.

Planning 147

Planning Location Customer Experience Management 147

Retail Wire

SEPTEMBER 16, 2024

To stop a class action lawsuit, 23andMe is offering cash payments and free cybersecurity monitoring.

268

268

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Inside Retail

SEPTEMBER 16, 2024

Australia’s first luxury fragrance house Goldfield & Banks is set to showcase its newest fragrance, which heroes homegrown Australian botanicals, in Cannes come September 30. Goldfield & Banks’ founder and CEO Dimitri Weber started the brand to use his expertise gained from 30 years in the French fragrance industry to unearth and hero the Australian ingredients that are intertwined within the world’s best fragrances locally.

Boutique 147

Boutique Location Marketing Department Stores 147

Retail Wire

SEPTEMBER 16, 2024

Burger King is offering free burgers to customers who belong to its rewards program.

279

279

Inside Retail

SEPTEMBER 16, 2024

Sydney Fish Market CEO Greg Dyer has resigned after five years to focus on the “next chapter” of his career. Dyer said he will take up non-executive roles to spend more time with his family. The company has appointed CFO Stephen Groom to assume the daily responsibilities for its operations in the interim. General counsel and head of property Michael Guilday will be responsible for the market’s plans to develop world-class facilities, with a goal to become Sydney’s most si

Marketing 130

Marketing Planning Supermarket 130

Retail Wire

SEPTEMBER 16, 2024

Wendy's is quickly emerging as the winner of the "fast-food wars.

Promotions 278

Promotions 278

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Inside Retail

SEPTEMBER 16, 2024

Less than two years after making its international debut in Japan, Singapore-based fashion label Beyond The Vines has expanded its footprint into Thailand, opening its first store in Bangkok’s Central World. The brand, commonly known for its bag designs characterised by vibrant colours, was founded by Singaporean husband-and-wife duo Daniel Chew and Rebecca Ting in 2015.

Fashion 130

Fashion Marketing Consumer Planning 130

Retail Wire

SEPTEMBER 16, 2024

This contemporary menswear brand allows for the ultimate form of self-expression.

Apparel 263

Apparel 263

Inside Retail

SEPTEMBER 16, 2024

Adairs has appointed Elle Roseby , former MD of Country Road and Trenery, as its new CEO and MD, effective on or around January 20 next year. The appointment marks Roseby’s first chief executive role in an ASX-listed company. “Managing vertical speciality retail brands and enhancing servicecentric store environments has been a consistent feature of my career,” said Roseby. “Her impressive track record in leading and growing customer-centric and product-led Australian bran

Fashion 130

Fashion Management 130

Retail Wire

SEPTEMBER 16, 2024

McDonald's is offering another discount promotion.

Promotions 299

Promotions 299

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Inside Retail

SEPTEMBER 16, 2024

To strike the right balance between online and in-store luxury shopping in Australia, brands must recognise that local consumers value both the ease of digital platforms and the immersive appeal of physical stores. The key challenge isn’t to force a choice between these two channels but to craft a seamless and integrated journey that fulfils the requirements of both.

Consumer 130

Consumer Fulfillment Shopping Marketing 130

Retail Wire

SEPTEMBER 16, 2024

Target has once again launched its car seat trade-in event, offering customers a 20% discount on new car seats, bases, travel systems, strollers, and select baby home gear.

130

130

Retail Dive

SEPTEMBER 16, 2024

Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.

130

130

Retail Wire

SEPTEMBER 16, 2024

In a recent post on Amazon Company News, CEO Andy Jassy outlined plans to improve the company’s culture and operating efficiency.

Planning 130

Planning 130

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Gazette

SEPTEMBER 16, 2024

The historic Allders department store building in Croydon is set for a revamp after d eveloper and operator Unibail-Rodamco-Westfield (URW) has been granted planning permission. The plans, approved by Croydon Council, include new shops and food outlets as part of a phased scheme to rejuvenate the much-loved local landmark. Allders was founded in 1862 and closed in 2013 after it fell into administration, but the building remains an important part of the town’s heritage.

Department Stores 119

Department Stores Planning Shopping ATS 119

365 Retail

SEPTEMBER 16, 2024

Primark will expand Click & Collect to 54 more stores in Great Britain before the end of this year, as the retailer marks its 50 th year on the Great British High Street. The next stores will start to roll out from the Autumn, meaning Click & Collect will be available to shoppers in over half of its stores nationwide before Christmas. The new stores to get the service are the first to be revealed after it was announced in April this year that the service was to be rolled out across store

Shopping 109

Shopping Fashion Marketing ATS 109

Retail Gazette

SEPTEMBER 16, 2024

Hotel Chocolat has promoted its UK managing director and group marketing officer Lysa Hardy to the position of chief executive after the business was taken private by confectionery giant Mars at the end of last year. Hardy, who joined the chocolatier in 2018, took over the role from co-founder Angus Thirlwell at the start of the month as he moves into the position of president of Hotel Chocolat.

Promotions 111

Promotions Marketing Management ATS 111

Retail Wire

SEPTEMBER 16, 2024

This activewear line intersects performance, comfort and fashion.

Fashion 130

Fashion Apparel 130

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

Management

Retail Gazette

SEPTEMBER 16, 2024

Tesco will open a new facility that turns its surplus food into animal feed, and has the capacity to process 1,000 tonnes of excess food every week. Speaking to The Grocer , the grocery giant claimed the move could help “revolutionise” how the food industry tackles waste. The move comes after Tesco joined more than 30 food businesses calling for government action to tackle food waste in March.

Grocer 111

Grocer Supermarket 111

Retail Wire

SEPTEMBER 16, 2024

Colonel Sanders is now part of "Funko Fusion" online.

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130

Retail Dive

SEPTEMBER 16, 2024

The retailer also teased a holiday assortment that's 50% larger than last year and includes "thousands" of low-cost items.

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123

Wiser

SEPTEMBER 16, 2024

In the world of ecommerce, staying ahead isn’t just a matter of having the right products—it’s about ensuring your prices are always competitive. For online brands and retailers, price monitoring and competitive price tracking tools have become indispensable. But with a wide array of options available, each with different features and capabilities, choosing the right one for your business can be challenging.

Management 78

Management Marketing Boutique Retailing Pricing 78

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