Retail TouchPoints

OCTOBER 2, 2024

Signage is everywhere. Every interaction between a consumer and a brand is part of the overall retail experience. This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the physical and digital displays within a shop. They even influence how employees engage with customers and deliver value. Understanding each of these touch points is critical for retailers to create the experiences that consumers desire.

Kiosk 256

Kiosk Advertising Consumer Employee Engagement 256

Inside Retail

OCTOBER 2, 2024

Swiss performance sportswear brand On is opening its first store in Australia at the Melbourne Emporium, marking its 42nd store globally. The 390sqm flagship will offer the brand’s full range of products, including footwear, apparel, and accessories for running, training, trail activities, lifestyle, and kids. The store design draws inspiration from the city’s urban landscape and incorporates gradient tones and textures to foster a welcoming, community-focused atmosphere for sports enthusi

Accessories 263

Accessories Apparel ATS 263

Retail TouchPoints

OCTOBER 2, 2024

Mall operator Simon has unveiled its Meet Me @themall campaign, blending ’80s and ’90s nostalgia to capture Gen Z’s enthusiasm for in-person shopping and all things retro. The campaign is now live on premium streaming services including Netflix, Peacock, Hulu and Disney+ as well as on Instagram, YouTube, TikTok , Simon’s owned channels and in its shopping centers across the U.S.

Marketing 270

Marketing Shopping ATS Consumer 270

Inside Retail

OCTOBER 2, 2024

Shrinkflation has driven the government to strengthen the unit pricing code to help Aussies get accurate pricing in supermarkets and retail stores. The updated regulations will also introduce substantial penalties for stores that breach the code. Shrinkflation is when product sizes decrease while prices remain the same or increase. It is mainly used to take advantage of consumers who are unaware of the not so obvious changes.

Supermarket 261

Supermarket Consumer Accounting Planning 261

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail TouchPoints

OCTOBER 2, 2024

At its annual advertiser summit this week, Pinterest presented a pin-worthy pitch to marketers — that the platform has grown its audience and improved advertising performance without sacrificing its feel-good vibe. The pre-recorded event featured a fitness theme with humorous video montages set at the “Pinterest Performance Center,” a fictional athletic facility for digital marketers.

Advertising 268

Advertising Marketing Shopping Returns 268

Inside Retail

OCTOBER 2, 2024

The annual Melbourne Fashion Week (MFW), hosted by The City Of Melbourne, is back and celebrating its 30th anniversary. “It is quite the milestone, it does mean we’ve officially taken the designer crown of being the longest-running consumer fashion event in Australia,” Matthew Flinn, MFW senior manager, told Inside Retail. MFW has earned a reputation for showcasing emerging, independent, and established designer brands on its runways, whilst driving city visitation, retail sales and econom

Fashion 246

Fashion Fast Fashion Consumer Marketing 246

Retail Wire

OCTOBER 2, 2024

FCA US LLC announced a recall for approximately 154,032 plug-in hybrid SUVs in the U.S. due to a potential fire hazard.

236

236

Retail TouchPoints

OCTOBER 2, 2024

Gas stations and convenience stores, once the cornerstone of road trips, are undergoing a significant transformation due to the increasing prevalence of electric vehicles (EVs). Traditionally, these establishments were quick stops for fuel and snacks, but the shift toward EVs is revolutionizing their role. Market transitions and technology advancements are changing the fuel and convenience space, with more EVs and less gas, leading to the repurposing of these assets into grocery and convenience

Inventory Management 181

Inventory Management Management Customer Experience Accounting 181

Retail Wire

OCTOBER 2, 2024

PayPal recently notified U.S. users of important changes to its privacy policy.

262

262

Inside Retail

OCTOBER 2, 2024

Angus McDonald, CEO of BBQ retailer Barbeques Galore, will step down from the role at the end of this year for undisclosed reasons. “I am proud of the progress we have made in the capability, engagement, and career development of our team and our franchisees,” McDonald wrote in a LinkedIn post announcing his decision. “It has been a great honour and privilege to be able to contribute in some way to the growth and development of so many careers during this time.

Wholesale 147

Wholesale Supermarket Promotions Marketing 147

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Wire

OCTOBER 2, 2024

The spooky menu creations are available for a limited time at Burger King.

ATS 264

ATS 264

Retail TouchPoints

OCTOBER 2, 2024

Eatertainment — a somewhat ungainly word describing everything from a bowling alley with a humble snack bar to immersive food-and-high-tech environments — succeeds best when it provides an escape from the everyday as well as a strong sense of community and camaraderie, according to an August 2024 report from MG2 , For the Thrill of It: Eatertainment Experiences That Cater to All.

Outdoor 147

Outdoor Consumer Location Planning 147

Retail Wire

OCTOBER 2, 2024

Whataburger's new limited-edition Bacon Blaze Jalapeño Double is spicy good, and good for the community as well.

213

213

Inside Retail

OCTOBER 2, 2024

Jewellery house Fairfax & Roberts has launched an online marketplace selling natural and lab-grown diamonds at wholesale prices. The new platform will extend the retail offering of jewellery brands and provide customers with direct access to the inventory of Fairfax & Roberts’ global diamond supplier network. The marketplace boasts more than 500,000 certified natural and lab-grown diamonds, from 0.30ct to 20.00ct, promising to suit all budgets and preferences.

Wholesale 130

Wholesale Consumer ATS 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Tokinomo

OCTOBER 2, 2024

Campaign corner Chilled for eternity. We haven’t talked about Liquid Death for a while, right? Well, if you are looking for out-of-the-box ad ideas, then this is the brand to follow. In their latest collaboration with Yeti, Liquid Death released a casket cooler. Yes, you read that right - it’s a casket, but you can put ice on it and add your beverages.

Grocer 130

Grocer Marketing 130

Inside Retail

OCTOBER 2, 2024

French luxury brand Dior has opened a boutique in Westfield Bondi, Sydney. The store combines traditional and modern elements, featuring a Versailles parquet floor and furniture in white, cream, beige, and grey inspired by the style of founding couturier Christian Dior. A beach-themed capsule collection that includes eco-friendly items like a surfboard, a wetsuit, and a hammock – all inspired by the Australian lifestyle – is centre stage for the store’s debut.

Boutique 130

Boutique 130

Retail Wire

OCTOBER 2, 2024

PepsiCo Inc. has confirmed its acquisition of Siete Foods, a company recognized for its Mexican-American culinary products, for $1.2 billion.

147

147

Inside Retail

OCTOBER 2, 2024

Luxury giant LVMH has signed a 10-year agreement to become the global partner of Formula 1 , which will see the involvement of iconic maisons such as Louis Vuitton, Moet & Chandon and Tag Heuer. The “unprecedented” partnership will begin next year as the motorsport formula celebrates its 75th anniversary. The financial details were not disclosed, but Reuters reports the deal is valued at more than US$100 million.

ATS 130

ATS Marketing 130

Advertisement

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Retail Wire

OCTOBER 2, 2024

Celebrate National Pizza Month with half-off pizzas for a limited time.

147

147

Inside Retail

OCTOBER 2, 2024

Fashion designer Hedi Slimane has left LVMH’s Celine brand, the company said on Wednesday, marking the latest high-profile departure from a fashion label as the industry grapples with a sales downturn. LVMH has named Michael Rider as Slimane’s successor. Rider, who will start his new job early next year, worked alongside former Celine designer Phoebe Philo at Celine for over a decade.

Fashion 130

Fashion Advertising ATS Accessories 130

Retail Gazette

OCTOBER 2, 2024

Tesco has raised its profit guidance for the year after posting a 10% rise in first-half profit. The supermarket giant now expects to deliver around £2.9bn in retail adjusted operating profit, up from its previous forecast of “at least £2.8 bn” Tesco’s retail adjusted operating profit hit £1.56bn, up 10% on the previous year while sales grew 4% to £31.5bn over the half year to August 24.

Grocer 119

Grocer Supermarket Returns Customer Experience 119

Inside Retail

OCTOBER 2, 2024

Last week, Hong Kong millionaire Adrian Cheng Chi-kong stepped down from his role as CEO of New World Development. The unexpected announcement followed the conglomerate’s first full-year loss in two decades and raised questions about Cheng’s future role within the family empire. Upon his resignation, Cheng transitioned from executive director and executive vice-chairman to non-executive director and non-executive vice-chairman of the company.

Shopping 130

Shopping Brand Management Promotions Returns 130

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Wire

OCTOBER 2, 2024

Restarants cannot deceive customers about the source of the seafood items on the menu.

Advertising 130

Advertising 130

Inside Retail

OCTOBER 2, 2024

JB Hi-Fi has appointed Nick Wells as chief operating officer and David Giansalvo as chief financial officer to help accelerate the brand’s continued growth. Wells has been Group CFO since 2014, overseeing the finance division and leading the acquisitions of The Good Guys in 2016 and E&S this year. In his new role, he will support the growth of the brands as part of the group’s further expansion.

Finance 130

Finance Accounting Returns ATS 130

Retail Wire

OCTOBER 2, 2024

Chick-fil-A is expanding into the United Kingdom.

Location 162

Location 162

365 Retail

OCTOBER 2, 2024

Lidl, one of Europe’s largest food retailers, has announced its commitment to achieving net-zero by 2050 as part of its international corporate social responsibility (CSR) strategy. This latest move outlines Lidl’s ambitious climate targets across its own operations and supply chain, reinforcing its dedication to embedding sustainable practices at an international level.

Planning 113

Planning Management Marketing ATS 113

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

Management

Retail Wire

OCTOBER 2, 2024

The Kroger-Albertsons merger continues to be controversial.

147

147

Retail Gazette

OCTOBER 2, 2024

Booths cut its losses during its latest annual results as sales soared at the upmarket supermarket. The grocer losses fel from £4m to £1.5m in the year to the end of March, after last posting a pre-tax profit in April 2022. Revenues hit £318.7m, surpassing £300m for the for first time in the retailer’s history. Booths benefitted from a combination of increased footfall, basket spend and “record” Christmas revenues.

Supermarket 106

Supermarket Grocer Checkout Planning 106

Retail Wire

OCTOBER 2, 2024

Starbucks continues negotiations with the workers.

Location 147

Location 147

Retail Gazette

OCTOBER 2, 2024

John Lewis is planning to transform its Peter Jones store in Chelsea, London, into a “flagship for the world”. Executive director Peter Ruis told Retail Week that he wants “to surprise people” with what a department store can look like. His ideas include changing the assortment to better reflect the local customer base and making use of the Grade II listed building’s roof terrace.

Department Stores 105

Department Stores Fashion Planning Shopping 105

Advertisement