Retail TouchPoints

OCTOBER 2, 2024

Signage is everywhere. Every interaction between a consumer and a brand is part of the overall retail experience. This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the physical and digital displays within a shop. They even influence how employees engage with customers and deliver value. Understanding each of these touch points is critical for retailers to create the experiences that consumers desire.

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Kiosk Advertising Consumer Employee Engagement 238

Inside Retail

OCTOBER 2, 2024

Shrinkflation has driven the government to strengthen the unit pricing code to help Aussies get accurate pricing in supermarkets and retail stores. The updated regulations will also introduce substantial penalties for stores that breach the code. Shrinkflation is when product sizes decrease while prices remain the same or increase. It is mainly used to take advantage of consumers who are unaware of the not so obvious changes.

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Supermarket Consumer Accounting Planning 278

Retail Wire

OCTOBER 2, 2024

FCA US LLC announced a recall for approximately 154,032 plug-in hybrid SUVs in the U.S. due to a potential fire hazard.

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Inside Retail

OCTOBER 2, 2024

Swiss performance sportswear brand On is opening its first store in Australia at the Melbourne Emporium, marking its 42nd store globally. The 390sqm flagship will offer the brand’s full range of products, including footwear, apparel, and accessories for running, training, trail activities, lifestyle, and kids. The store design draws inspiration from the city’s urban landscape and incorporates gradient tones and textures to foster a welcoming, community-focused atmosphere for sports enthusi

Accessories 277

Accessories Apparel ATS 277

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

OCTOBER 2, 2024

Starbucks continues negotiations with the workers.

Location 275

Location 275

Inside Retail

OCTOBER 2, 2024

Angus McDonald, CEO of BBQ retailer Barbeques Galore, will step down from the role at the end of this year for undisclosed reasons. “I am proud of the progress we have made in the capability, engagement, and career development of our team and our franchisees,” McDonald wrote in a LinkedIn post announcing his decision. “It has been a great honour and privilege to be able to contribute in some way to the growth and development of so many careers during this time.

Wholesale 263

Wholesale Supermarket Promotions Marketing 263

Retail TouchPoints

OCTOBER 2, 2024

At its annual advertiser summit this week, Pinterest presented a pin-worthy pitch to marketers — that the platform has grown its audience and improved advertising performance without sacrificing its feel-good vibe. The pre-recorded event featured a fitness theme with humorous video montages set at the “Pinterest Performance Center,” a fictional athletic facility for digital marketers.

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Advertising Marketing Shopping Returns 261

Retail Wire

OCTOBER 2, 2024

Whataburger's new limited-edition Bacon Blaze Jalapeño Double is spicy good, and good for the community as well.

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Retail TouchPoints

OCTOBER 2, 2024

Mall operator Simon has unveiled its Meet Me @themall campaign, blending ’80s and ’90s nostalgia to capture Gen Z’s enthusiasm for in-person shopping and all things retro. The campaign is now live on premium streaming services including Netflix, Peacock, Hulu and Disney+ as well as on Instagram, YouTube, TikTok , Simon’s owned channels and in its shopping centers across the U.S.

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Marketing Shopping ATS Consumer 250

Retail Wire

OCTOBER 2, 2024

PayPal recently notified U.S. users of important changes to its privacy policy.

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Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

OCTOBER 2, 2024

The annual Melbourne Fashion Week (MFW), hosted by The City Of Melbourne, is back and celebrating its 30th anniversary. “It is quite the milestone, it does mean we’ve officially taken the designer crown of being the longest-running consumer fashion event in Australia,” Matthew Flinn, MFW senior manager, told Inside Retail. MFW has earned a reputation for showcasing emerging, independent, and established designer brands on its runways, whilst driving city visitation, retail sales and econom

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Fashion Fast Fashion Consumer Marketing 246

Retail Wire

OCTOBER 2, 2024

The spooky menu creations are available for a limited time at Burger King.

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ATS 264

Inside Retail

OCTOBER 2, 2024

Last week, Hong Kong millionaire Adrian Cheng Chi-kong stepped down from his role as CEO of New World Development. The unexpected announcement followed the conglomerate’s first full-year loss in two decades and raised questions about Cheng’s future role within the family empire. Upon his resignation, Cheng transitioned from executive director and executive vice-chairman to non-executive director and non-executive vice-chairman of the company.

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Shopping Brand Management Promotions Returns 244

Retail Wire

OCTOBER 2, 2024

Restarants cannot deceive customers about the source of the seafood items on the menu.

Advertising 263

Advertising 263

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail TouchPoints

OCTOBER 2, 2024

Seeking to score in the fast-growing resale market, luggage brand Béis has launched Second Béis using the Trove platform. The ecommerce experience from Trove, which acquired the full-service resale platform Recurate in August 2024 , includes mixed-cart functionality that allows customers to combine both new and used products in a single checkout. Powered by Trove resale operations and Shopify integration technology, Second Béis offers a seamless shopping experience for gently used roller bags, b

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Checkout Management Shopping Marketing 233

Retail Wire

OCTOBER 2, 2024

Chick-fil-A is expanding into the United Kingdom.

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Location 162

Retail TouchPoints

OCTOBER 2, 2024

Save A Lot has rolled out the ReposiTrak Traceability Network (RTN) to provide automated traceability and compliance with the Food Safety Modernization Act Section 204 (FSMA 204). The law, designed to prevent foodborne illnesses by strengthening the ability to track and trace food through all stages of the supply chain, will become mandatory in 2026, but Save A Lot, a discount wholesaler serving approximately 750 independently owned groceries, has committed to being ahead of the curve.

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Wholesale Supermarket Management Marketing 214

Retail Wire

OCTOBER 2, 2024

PepsiCo Inc. has confirmed its acquisition of Siete Foods, a company recognized for its Mexican-American culinary products, for $1.2 billion.

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Customer Experience

Retail TouchPoints

OCTOBER 2, 2024

Gas stations and convenience stores, once the cornerstone of road trips, are undergoing a significant transformation due to the increasing prevalence of electric vehicles (EVs). Traditionally, these establishments were quick stops for fuel and snacks, but the shift toward EVs is revolutionizing their role. Market transitions and technology advancements are changing the fuel and convenience space, with more EVs and less gas, leading to the repurposing of these assets into grocery and convenience

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Inventory Management Management Customer Experience Accounting 210

Retail Wire

OCTOBER 2, 2024

Celebrate National Pizza Month with half-off pizzas for a limited time.

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Retail TouchPoints

OCTOBER 2, 2024

Eatertainment — a somewhat ungainly word describing everything from a bowling alley with a humble snack bar to immersive food-and-high-tech environments — succeeds best when it provides an escape from the everyday as well as a strong sense of community and camaraderie, according to an August 2024 report from MG2 , For the Thrill of It: Eatertainment Experiences That Cater to All.

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Outdoor Consumer Location Planning 144

Inside Retail

OCTOBER 2, 2024

Jeremy Lowenstein is a veteran of the beauty industry. Having worked with multiple beauty giants including Estée Lauder and Coty, Lowenstein is now running the marketing show at Milani Cosmetics as its chief marketing officer. Inside Retail sat down with the forward-thinking CMO to learn about his journey throughout the beauty industry and his thoughts on what the retail industry at large needs to get about marketing.

Marketing 130

Marketing Consumer Management ATS 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Tokinomo

OCTOBER 2, 2024

Campaign corner Chilled for eternity. We haven’t talked about Liquid Death for a while, right? Well, if you are looking for out-of-the-box ad ideas, then this is the brand to follow. In their latest collaboration with Yeti, Liquid Death released a casket cooler. Yes, you read that right - it’s a casket, but you can put ice on it and add your beverages.

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Grocer Marketing 130

Inside Retail

OCTOBER 2, 2024

Jewellery house Fairfax & Roberts has launched an online marketplace selling natural and lab-grown diamonds at wholesale prices. The new platform will extend the retail offering of jewellery brands and provide customers with direct access to the inventory of Fairfax & Roberts’ global diamond supplier network. The marketplace boasts more than 500,000 certified natural and lab-grown diamonds, from 0.30ct to 20.00ct, promising to suit all budgets and preferences.

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Wholesale Consumer ATS 130

Retail Gazette

OCTOBER 2, 2024

Tesco has raised its profit guidance for the year after posting a 10% rise in first-half profit. The supermarket giant now expects to deliver around £2.9bn in retail adjusted operating profit, up from its previous forecast of “at least £2.8 bn” Tesco’s retail adjusted operating profit hit £1.56bn, up 10% on the previous year while sales grew 4% to £31.5bn over the half year to August 24.

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Grocer Supermarket Returns Customer Experience 119

Inside Retail

OCTOBER 2, 2024

French luxury brand Dior has opened a boutique in Westfield Bondi, Sydney. The store combines traditional and modern elements, featuring a Versailles parquet floor and furniture in white, cream, beige, and grey inspired by the style of founding couturier Christian Dior. A beach-themed capsule collection that includes eco-friendly items like a surfboard, a wetsuit, and a hammock – all inspired by the Australian lifestyle – is centre stage for the store’s debut.

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Boutique 130

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Retail Dive

OCTOBER 2, 2024

CEO Ryan Gellert said “some parts of our company need to be shaped differently” to position the business for the future.

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Inside Retail

OCTOBER 2, 2024

Luxury giant LVMH has signed a 10-year agreement to become the global partner of Formula 1 , which will see the involvement of iconic maisons such as Louis Vuitton, Moet & Chandon and Tag Heuer. The “unprecedented” partnership will begin next year as the motorsport formula celebrates its 75th anniversary. The financial details were not disclosed, but Reuters reports the deal is valued at more than US$100 million.

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ATS Marketing 130

365 Retail

OCTOBER 2, 2024

Lidl, one of Europe’s largest food retailers, has announced its commitment to achieving net-zero by 2050 as part of its international corporate social responsibility (CSR) strategy. This latest move outlines Lidl’s ambitious climate targets across its own operations and supply chain, reinforcing its dedication to embedding sustainable practices at an international level.

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Planning Management Marketing ATS 116

Inside Retail

OCTOBER 2, 2024

Fashion designer Hedi Slimane has left LVMH’s Celine brand, the company said on Wednesday, marking the latest high-profile departure from a fashion label as the industry grapples with a sales downturn. LVMH has named Michael Rider as Slimane’s successor. Rider, who will start his new job early next year, worked alongside former Celine designer Phoebe Philo at Celine for over a decade.

Fashion 130

Fashion Advertising ATS Accessories 130

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing