Retail TouchPoints

SEPTEMBER 17, 2024

It takes a village to reduce the impacts of organized retail crime (ORC) in stores and online. More specifically, it takes consistent collaboration among retailers, governmental bodies and law enforcement. Unfortunately, retail crime is increasing, so all stakeholders need to step up their efforts. In 2022, shrink caused retailers $112.1 billion in losses, up from $93.9 billion in 2021, according to a retail security report from the National Retail Federation (NRF) and the Loss Prevention Resear

Loss Prevention 264

Loss Prevention Accounting Promotions Management 264

Inside Retail

SEPTEMBER 17, 2024

The majority of Australians will be more frugal in the upcoming holiday season amid inflation, Deloitte’s annual Retail Holiday Report showed. The report noted that 76 per cent of respondents will cut back on overall spending while 67 per cent are still considering making small splurges. In addition, 48 per cent expect to purchase fewer goods and services and 95 per cent are looking into best deals as their priority.

Consumer 264

Consumer Planning 264

Retail TouchPoints

SEPTEMBER 17, 2024

Customers will now be able to earn Stitch Fix credit for “gently worn” apparel items they give back to the brand via ThredUp ’s Resale-as-a-Service (RaaS) functionality. Shoppers can visit this page to generate a prepaid shipping label and send their apparel, shoes and accessories to ThredUp, earning Stitch Fix credit for any items that sell. “At Stitch Fix, our mission is to help people discover the styles they will love that fit perfectly so they always look and feel their best,” said Debbie W

Merchant Services 290

Merchant Services Accessories Apparel Shipping 290

Inside Retail

SEPTEMBER 17, 2024

Logistics and returns management company Shiperoo has tapped Catch co-founders Gabby and Hezi Leibovich to lead its new direct-to-consumer platform that focuses on selling returned items at discounted prices. The Leibovich brothers are known as pioneers in the online retail sector, having co-founded and led multiple successful online businesses, including Catch of the Day, Scoopon, and Eatnow (now Menulog ).

Returns 262

Returns Apparel Shipping Consumer 262

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion. NRF has participated in Paris Retail Week, which Comexposium has been running for more than a decade, for several years.

Marketing 289

Marketing Management ATS 289

Retail Wire

SEPTEMBER 17, 2024

Nucor Corporation has released its third-quarter guidance, projecting earnings between $0.87 and $0.97 per diluted share. But there is more to unpack with other recent developments.

248

248

Inside Retail

SEPTEMBER 17, 2024

With the holidays just around the corner, many retailers and brands are beginning to put the finishing touches on their holiday campaigns if they haven’t already started rolling them out. In its 13th Retail Holiday Report, Deloitte confirmed the retail industry’s biggest fear – consumers will be tightening their budgets this holiday season. But it’s not all doom and gloom, with a strong majority of retailers expecting consumer confidence to improve over the next 12 months.

Consumer 245

Consumer Returns Customer Experience Planning 245

Retail TouchPoints

SEPTEMBER 17, 2024

The Athlete’s Foot (TAF) has opened its new corporate headquarters, flagship location and community center on Monroe Drive in Atlanta, in the center of the city’s Midtown area. The retailer promises this new space will be “a cornerstone for retail excellence and community engagement” by offering community enrichment, sponsorships and educational programming.

Location 264

Location Visual Merchandising Marketing Customer Experience 264

Retail Wire

SEPTEMBER 17, 2024

Home Depot has been ordered to pay fines and other costs related to false advertising claims in California.

Advertising 264

Advertising 264

Retail TouchPoints

SEPTEMBER 17, 2024

Meal kit company HelloFresh has repurposed nearly four million pounds of food waste into new food-based products like compost and animal feed. This equates to preventing approximately 1,307 tons of CO2 greenhouse gasses from entering the atmosphere, a major milestone achieved from a growing partnership with Denali , a full-service recycler of organics, that started in 2023.

Management 260

Management Consumer ATS 260

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

SEPTEMBER 17, 2024

Amazon CEO Andy Jassy's office return mandate has caused a significant backlash from employees.

Returns 264

Returns 264

Retail Focus

SEPTEMBER 17, 2024

Outlet Shopping at The O 2 , which is owned and operated by AEG Europe and Crosstree Real Estate, has announced a trio of retail additions to its lineup, including returning favourite, Clarks, British footwear brand, Soletrader, and a London outlet debut for contemporary bedding brand, Bedeck. Clarks has returned to Outlet Shopping at The O 2 after 3 years, opening a 3,259 sq ft store adjacent to Skechers and Lids on the outlet’s upper level.

Returns 147

Returns Shopping Accessories ATS 147

Retail Wire

SEPTEMBER 17, 2024

The company has discontinued making the product and shut down the plant where it was produced.

264

264

Inside Retail

SEPTEMBER 17, 2024

Tupperware Brands Corporation is preparing for a bankruptcy filing which will take place as soon as this week, according to Bloomberg. The kitchenware brand plans to enter court protection after it breached the terms of its debt and enlisted legal and financial advisers, the site quoted people with knowledge of the matter. The bankruptcy preparations follow protracted negotiations between the company and its lenders over how to manage more than $700 million in debt , according to the report.

Planning 130

Planning Management ATS 130

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

SEPTEMBER 17, 2024

Red Robin has entered the National Cheeseburger Day chat.

263

263

Inside Retail

SEPTEMBER 17, 2024

So far this year, Inside Retail has posted 35 stories that involve, either directly or indirectly, the expansion of coffee chains in Asia – and we are not even three-quarters of the way through this year. Many of these expansions are cross-border launches, as chains muscle in on the territory of incumbent market players. The opportunity to caffeinate populations seems endless: the coffee culture is now deeply embedded and there are a number of different ways to differentiate, including price, ca

Marketing 130

Marketing ATS Location Accounting 130

Retail Wire

SEPTEMBER 17, 2024

The application process begins Sept. 25, 2024.

Shopping 264

Shopping 264

Inside Retail

SEPTEMBER 17, 2024

Leica has levelled up its customer experience in Melbourne with a four-story flagship on Little Collins Street. “This is the first store in Australia featuring Leica’s new retail design and we have purposefully chosen to utilise a much larger space to ensure we could offer the entire Leica experience,” Leica’s managing director, Ryan Williams, told Inside Retail.

Store Layout 130

Store Layout Customer Experience Marketing Management 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Tokinomo

SEPTEMBER 17, 2024

Trade marketing is a crucial aspect of any business's success in today's highly competitive market. By effectively implementing trade marketing strategies, companies can enhance their brand presence, boost sales, and build strong relationships with retailers and customers alike. In this article, we will explore innovative trade marketing ideas that can help businesses thrive in the ever-evolving market landscape.

Marketing 130

Marketing Retail Trends 130

Inside Retail

SEPTEMBER 17, 2024

In today’s highly volatile market, where labour shortages are placing increasing pressure on retailers, it’s imperative that store associates feel empowered to deliver quality customer service and solve problems on the spot. One of the biggest factors in staff satisfaction and retention is having the right technology, which enables associates to do their best.

Location 130

Location Store Operations Management ATS 130

Retail Focus

SEPTEMBER 17, 2024

In today’s competitive online retail market, customer retention is just as important as customer acquisition. To build long-lasting relationships with shoppers, you need more than just great products—you need a strong online presence. That’s where an eCommerce SEO agency comes into play. By optimizing your website to meet the needs of your customers and search engines, an eCommerce SEO agency can help you boost customer retention and grow your retail business.

Customer Retention 130

Customer Retention Returns Shopping Promotions 130

Inside Retail

SEPTEMBER 17, 2024

Inside Retail , in partnership with Humii, is launching the Online CX Index, Australia’s first and only online retailer performance platform powered by real data. Leveraging insights from Humii’s extensive mystery shopping network, the Index ranks retailers across four key categories: customer service, delivery, returns, and overall online shopping experience.

Customer Experience 130

Customer Experience Returns Shopping Marketing 130

Advertisement

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale

Retail Focus

SEPTEMBER 17, 2024

When managing a construction site, safety and organization are paramount. HGV Wheel Stops provide a practical solution for controlling heavy vehicle movements, ensuring smoother site operations. Incorporating HGV Wheel Stops can greatly enhance safety and efficiency, making them indispensable tools for construction site management. Here are five reasons why HGV Wheel Stops are essential for any well-organized and safe construction site: 1.

Management 130

Management Location ATS 130

Inside Retail

SEPTEMBER 17, 2024

Earlier this month, several members of the Nordstrom family, including the company’s CEO Erik Nordstrom and president Pete Nordstrom, offered to acquire the legacy department store chain for US$3.8 billion in partnership with Mexican retail company El Puerto de Liverpool. But while a special committee of the board is reviewing the bid, some retail experts, like GlobalData MD Neil Saunders, have expressed doubt about the family’s attempts to go private, feeling it might be too little, too late.

Department Stores 130

Department Stores Accessories Apparel Planning 130

Retail Focus

SEPTEMBER 17, 2024

In the fast-paced world of retail, staying competitive means more than just offering great products—it’s about maintaining efficient operations, providing excellent customer service, and leveraging the right technology. Partnering with London IT Support can make a significant difference for retail companies looking to stay ahead in the game. By ensuring smooth operations and implementing cutting-edge technologies, IT support is an essential part of keeping retail businesses competitive.

Payment Services 130

Payment Services Inventory Management Customer Experience Management 130

Inside Retail

SEPTEMBER 17, 2024

Nearly four years after the Privacy Act review began, the Australian government has introduced a reform bill that falls short of delivering the fundamental changes needed to modernise the country’s privacy laws. Attorney-General Mark Dreyfus acknowledged in May that the existing privacy framework is “woefully outdated and unfit for the digital age,” and promised reforms to address these shortcomings.

Marketing 130

Marketing Consumer Management 130

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Focus

SEPTEMBER 17, 2024

Virtual Reality (VR) has rapidly evolved from a futuristic concept into a mainstream technology, revolutionizing the way we experience entertainment. From gaming and movies to virtual travel and social interactions, VR is opening up new dimensions of immersion and interaction that were previously unimaginable. This article delves into the exciting world of VR and explores how it is transforming the entertainment industry.

Location 130

Location Consumer ATS 130

Retail Wire

SEPTEMBER 17, 2024

Intel is selling off part of its stake in Altera and advancing AI chip technology with AWS.

Planning 147

Planning 147

Retail Gazette

SEPTEMBER 17, 2024

Lush has launched a new collection inspired by The Body Shop’s best-selling products. The collection is a “fresh take on The Body Shop’s greatest hits” and reformulates more than a dozen of the vegan beauty chain’s top sellers across hair, body, and skincare. Lush founder Mark Constantine started his career as a supplier to The Body Shop, which collapsed into administration earlier this year, and worked with founder Anita Roddick on several of the formulations which went

Shopping 124

Shopping 124

Retail Wire

SEPTEMBER 17, 2024

The Capital Grille is putting a fancy spin on the foodie holiday.

147

147

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.