Retail TouchPoints

SEPTEMBER 17, 2024

It takes a village to reduce the impacts of organized retail crime (ORC) in stores and online. More specifically, it takes consistent collaboration among retailers, governmental bodies and law enforcement. Unfortunately, retail crime is increasing, so all stakeholders need to step up their efforts. In 2022, shrink caused retailers $112.1 billion in losses, up from $93.9 billion in 2021, according to a retail security report from the National Retail Federation (NRF) and the Loss Prevention Resear

Loss Prevention 207

Loss Prevention Accounting Promotions Management 207

Inside Retail

SEPTEMBER 17, 2024

With the holidays just around the corner, many retailers and brands are beginning to put the finishing touches on their holiday campaigns if they haven’t already started rolling them out. In its 13th Retail Holiday Report, Deloitte confirmed the retail industry’s biggest fear – consumers will be tightening their budgets this holiday season. But it’s not all doom and gloom, with a strong majority of retailers expecting consumer confidence to improve over the next 12 months.

Consumer 245

Consumer Returns Customer Experience Planning 245

Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion. NRF has participated in Paris Retail Week, which Comexposium has been running for more than a decade, for several years.

Marketing 229

Marketing Management ATS 229

Inside Retail

SEPTEMBER 17, 2024

The majority of Australians will be more frugal in the upcoming holiday season amid inflation, Deloitte’s annual Retail Holiday Report showed. The report noted that 76 per cent of respondents will cut back on overall spending while 67 per cent are still considering making small splurges. In addition, 48 per cent expect to purchase fewer goods and services and 95 per cent are looking into best deals as their priority.

Consumer 237

Consumer Planning 237

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Marketing

Retail TouchPoints

SEPTEMBER 17, 2024

Seeking to provide more predictable financial futures for employees, Sam’s Club is initiating a plan that will see associates’ hourly wages progress faster within their pay range, increasing between 3% and 6% based on years of service. The retailer expects that these changes, which go into effect Nov. 2, 2024, will push the hourly average wage above $19 , with opportunities to earn more via bonuses.

Planning 206

Planning Management Store Operations 206

Retail Wire

SEPTEMBER 17, 2024

The company has discontinued making the product and shut down the plant where it was produced.

255

255

Retail Wire

SEPTEMBER 17, 2024

Nucor Corporation has released its third-quarter guidance, projecting earnings between $0.87 and $0.97 per diluted share. But there is more to unpack with other recent developments.

165

165

Retail TouchPoints

SEPTEMBER 17, 2024

Meal kit company HelloFresh has repurposed nearly four million pounds of food waste into new food-based products like compost and animal feed. This equates to preventing approximately 1,307 tons of CO2 greenhouse gasses from entering the atmosphere, a major milestone achieved from a growing partnership with Denali , a full-service recycler of organics, that started in 2023.

Management 180

Management Consumer ATS 180

Inside Retail

SEPTEMBER 17, 2024

When you look at the vibrant tones and silky silhouettes of Silk Laundry, it’s easy to see how this Australian-born apparel brand has captured the hearts of Hollywood ‘It’ girls like Heidi Klum, Emily Ratajkowski and Priyanka Chopra. In June, Silk Laundry opened its first US-based bricks-and-mortar shop in Los Angeles, California. This marks the brand’s sixth store, with four locations across Australia and one shop in Montreal, Canada.

Fashion 162

Fashion Boutique Wholesale Jewelry 162

Retail TouchPoints

SEPTEMBER 17, 2024

Customers will now be able to earn Stitch Fix credit for “gently worn” apparel items they give back to the brand via ThredUp ’s Resale-as-a-Service (RaaS) functionality. Shoppers can visit this page to generate a prepaid shipping label and send their apparel, shoes and accessories to ThredUp, earning Stitch Fix credit for any items that sell. “At Stitch Fix, our mission is to help people discover the styles they will love that fit perfectly so they always look and feel their best,” said Debbie W

Merchant Services 177

Merchant Services Accessories Apparel Shipping 177

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Wire

SEPTEMBER 17, 2024

Red Robin has entered the National Cheeseburger Day chat.

263

263

Retail TouchPoints

SEPTEMBER 17, 2024

Amazon will hold its second fall Prime Day event Oct. 8-9, promising Prime members steep discounts on categories including electronics, groceries, apparel, beauty, toys and appliances. The international event will be held in 18 countries around the world including, for the first time, Turkey. Shoppers can use Rufus, Amazon’s generative AI-powered conversational shopping assistant, for help making shopping decisions, and Prime members also can browse the Holiday Shop and Toys We Love gift guides.

Apparel 151

Apparel Shopping 151

Inside Retail

SEPTEMBER 17, 2024

Logistics and returns management company Shiperoo has tapped Catch co-founders Gabby and Hezi Leibovich to lead its new direct-to-consumer platform that focuses on selling returned items at discounted prices. The Leibovich brothers are known as pioneers in the online retail sector, having co-founded and led multiple successful online businesses, including Catch of the Day, Scoopon, and Eatnow (now Menulog ).

Returns 147

Returns Apparel Shipping Consumer 147

Retail Focus

SEPTEMBER 17, 2024

Outlet Shopping at The O 2 , which is owned and operated by AEG Europe and Crosstree Real Estate, has announced a trio of retail additions to its lineup, including returning favourite, Clarks, British footwear brand, Soletrader, and a London outlet debut for contemporary bedding brand, Bedeck. Clarks has returned to Outlet Shopping at The O 2 after 3 years, opening a 3,259 sq ft store adjacent to Skechers and Lids on the outlet’s upper level.

Returns 147

Returns Accessories Shopping ATS 147

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail Wire

SEPTEMBER 17, 2024

The application process begins Sept. 25, 2024.

Shopping 259

Shopping 259

Inside Retail

SEPTEMBER 17, 2024

Tupperware Brands Corporation is preparing for a bankruptcy filing which will take place as soon as this week, according to Bloomberg. The kitchenware brand plans to enter court protection after it breached the terms of its debt and enlisted legal and financial advisers, the site quoted people with knowledge of the matter. The bankruptcy preparations follow protracted negotiations between the company and its lenders over how to manage more than $700 million in debt , according to the report.

Planning 130

Planning Management ATS 130

Tokinomo

SEPTEMBER 17, 2024

Trade marketing is a crucial aspect of any business's success in today's highly competitive market. By effectively implementing trade marketing strategies, companies can enhance their brand presence, boost sales, and build strong relationships with retailers and customers alike. In this article, we will explore innovative trade marketing ideas that can help businesses thrive in the ever-evolving market landscape.

Marketing 130

Marketing Retail Trends 130

Inside Retail

SEPTEMBER 17, 2024

So far this year, Inside Retail has posted 35 stories that involve, either directly or indirectly, the expansion of coffee chains in Asia – and we are not even three-quarters of the way through this year. Many of these expansions are cross-border launches, as chains muscle in on the territory of incumbent market players. The opportunity to caffeinate populations seems endless: the coffee culture is now deeply embedded and there are a number of different ways to differentiate, including price, ca

Marketing 130

Marketing ATS Location Accounting 130

Advertisement

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Retail Focus

SEPTEMBER 17, 2024

In today’s competitive online retail market, customer retention is just as important as customer acquisition. To build long-lasting relationships with shoppers, you need more than just great products—you need a strong online presence. That’s where an eCommerce SEO agency comes into play. By optimizing your website to meet the needs of your customers and search engines, an eCommerce SEO agency can help you boost customer retention and grow your retail business.

Customer Retention 130

Customer Retention Returns Shopping Promotions 130

Inside Retail

SEPTEMBER 17, 2024

Leica has levelled up its customer experience in Melbourne with a four-story flagship on Little Collins Street. “This is the first store in Australia featuring Leica’s new retail design and we have purposefully chosen to utilise a much larger space to ensure we could offer the entire Leica experience,” Leica’s managing director, Ryan Williams, told Inside Retail.

Store Layout 130

Store Layout Customer Experience Marketing Management 130

Retail Focus

SEPTEMBER 17, 2024

When managing a construction site, safety and organization are paramount. HGV Wheel Stops provide a practical solution for controlling heavy vehicle movements, ensuring smoother site operations. Incorporating HGV Wheel Stops can greatly enhance safety and efficiency, making them indispensable tools for construction site management. Here are five reasons why HGV Wheel Stops are essential for any well-organized and safe construction site: 1.

Management 130

Management Location ATS 130

Inside Retail

SEPTEMBER 17, 2024

In today’s highly volatile market, where labour shortages are placing increasing pressure on retailers, it’s imperative that store associates feel empowered to deliver quality customer service and solve problems on the spot. One of the biggest factors in staff satisfaction and retention is having the right technology, which enables associates to do their best.

Location 130

Location Store Operations Management ATS 130

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Focus

SEPTEMBER 17, 2024

In the fast-paced world of retail, staying competitive means more than just offering great products—it’s about maintaining efficient operations, providing excellent customer service, and leveraging the right technology. Partnering with London IT Support can make a significant difference for retail companies looking to stay ahead in the game. By ensuring smooth operations and implementing cutting-edge technologies, IT support is an essential part of keeping retail businesses competitive.

Payment Services 130

Payment Services Inventory Management Customer Experience Management 130

Inside Retail

SEPTEMBER 17, 2024

Inside Retail , in partnership with Humii, is launching the Online CX Index, Australia’s first and only online retailer performance platform powered by real data. Leveraging insights from Humii’s extensive mystery shopping network, the Index ranks retailers across four key categories: customer service, delivery, returns, and overall online shopping experience.

Customer Experience 130

Customer Experience Returns Shopping Marketing 130

Retail Focus

SEPTEMBER 17, 2024

Virtual Reality (VR) has rapidly evolved from a futuristic concept into a mainstream technology, revolutionizing the way we experience entertainment. From gaming and movies to virtual travel and social interactions, VR is opening up new dimensions of immersion and interaction that were previously unimaginable. This article delves into the exciting world of VR and explores how it is transforming the entertainment industry.

Location 130

Location Consumer ATS 130

Inside Retail

SEPTEMBER 17, 2024

Earlier this month, several members of the Nordstrom family, including the company’s CEO Erik Nordstrom and president Pete Nordstrom, offered to acquire the legacy department store chain for US$3.8 billion in partnership with Mexican retail company El Puerto de Liverpool. But while a special committee of the board is reviewing the bid, some retail experts, like GlobalData MD Neil Saunders, have expressed doubt about the family’s attempts to go private, feeling it might be too little, too late.

Department Stores 130

Department Stores Accessories Apparel Planning 130

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

Management

Retail Wire

SEPTEMBER 17, 2024

Amazon CEO Andy Jassy's office return mandate has caused a significant backlash from employees.

Returns 179

Returns 179

Inside Retail

SEPTEMBER 17, 2024

Nearly four years after the Privacy Act review began, the Australian government has introduced a reform bill that falls short of delivering the fundamental changes needed to modernise the country’s privacy laws. Attorney-General Mark Dreyfus acknowledged in May that the existing privacy framework is “woefully outdated and unfit for the digital age,” and promised reforms to address these shortcomings.

Marketing 130

Marketing Consumer Management 130

Retail Wire

SEPTEMBER 17, 2024

Home Depot has been ordered to pay fines and other costs related to false advertising claims in California.

Advertising 165

Advertising 165

Retail Gazette

SEPTEMBER 17, 2024

Tesco boss Ken Murphy revealed the supermarket giant is considering using its Clubcard data to “nudge” customers towards healthier and cheaper alternatives. The chief executive said the supermarket was using artificial intelligence to monitor how its customers were shopping to provide suggestions on what products to buy next in an effort to deliver better value to consumers.

Planning 111

Planning Supermarket Shopping Consumer 111

Advertisement