Retail TouchPoints

SEPTEMBER 17, 2024

It takes a village to reduce the impacts of organized retail crime (ORC) in stores and online. More specifically, it takes consistent collaboration among retailers, governmental bodies and law enforcement. Unfortunately, retail crime is increasing, so all stakeholders need to step up their efforts. In 2022, shrink caused retailers $112.1 billion in losses, up from $93.9 billion in 2021, according to a retail security report from the National Retail Federation (NRF) and the Loss Prevention Resear

Loss Prevention 225

Loss Prevention Accounting Promotions Management 225

Retail Wire

SEPTEMBER 17, 2024

The company has discontinued making the product and shut down the plant where it was produced.

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264

Inside Retail

SEPTEMBER 17, 2024

The majority of Australians will be more frugal in the upcoming holiday season amid inflation, Deloitte’s annual Retail Holiday Report showed. The report noted that 76 per cent of respondents will cut back on overall spending while 67 per cent are still considering making small splurges. In addition, 48 per cent expect to purchase fewer goods and services and 95 per cent are looking into best deals as their priority.

Consumer 264

Consumer Planning 264

Retail Wire

SEPTEMBER 17, 2024

Amazon CEO Andy Jassy's office return mandate has caused a significant backlash from employees.

Returns 264

Returns 264

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

SEPTEMBER 17, 2024

Logistics and returns management company Shiperoo has tapped Catch co-founders Gabby and Hezi Leibovich to lead its new direct-to-consumer platform that focuses on selling returned items at discounted prices. The Leibovich brothers are known as pioneers in the online retail sector, having co-founded and led multiple successful online businesses, including Catch of the Day, Scoopon, and Eatnow (now Menulog ).

Returns 262

Returns Apparel Shipping Consumer 262

Retail Wire

SEPTEMBER 17, 2024

Home Depot has been ordered to pay fines and other costs related to false advertising claims in California.

Advertising 264

Advertising 264

Retail Wire

SEPTEMBER 17, 2024

The application process begins Sept. 25, 2024.

Shopping 264

Shopping 264

Inside Retail

SEPTEMBER 17, 2024

With the holidays just around the corner, many retailers and brands are beginning to put the finishing touches on their holiday campaigns if they haven’t already started rolling them out. In its 13th Retail Holiday Report, Deloitte confirmed the retail industry’s biggest fear – consumers will be tightening their budgets this holiday season. But it’s not all doom and gloom, with a strong majority of retailers expecting consumer confidence to improve over the next 12 months.

Consumer 245

Consumer Returns Customer Experience Planning 245

Retail Wire

SEPTEMBER 17, 2024

Red Robin has entered the National Cheeseburger Day chat.

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Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion. NRF has participated in Paris Retail Week, which Comexposium has been running for more than a decade, for several years.

Marketing 243

Marketing Management ATS 243

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

SEPTEMBER 17, 2024

Nucor Corporation has released its third-quarter guidance, projecting earnings between $0.87 and $0.97 per diluted share. But there is more to unpack with other recent developments.

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Retail TouchPoints

SEPTEMBER 17, 2024

The Athlete’s Foot (TAF) has opened its new corporate headquarters, flagship location and community center on Monroe Drive in Atlanta, in the center of the city’s Midtown area. The retailer promises this new space will be “a cornerstone for retail excellence and community engagement” by offering community enrichment, sponsorships and educational programming.

Location 233

Location Visual Merchandising Marketing Customer Experience 233

Retail Wire

SEPTEMBER 17, 2024

Intel is selling off part of its stake in Altera and advancing AI chip technology with AWS.

Planning 147

Planning 147

Retail TouchPoints

SEPTEMBER 17, 2024

Meal kit company HelloFresh has repurposed nearly four million pounds of food waste into new food-based products like compost and animal feed. This equates to preventing approximately 1,307 tons of CO2 greenhouse gasses from entering the atmosphere, a major milestone achieved from a growing partnership with Denali , a full-service recycler of organics, that started in 2023.

Management 208

Management Consumer ATS 208

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Wire

SEPTEMBER 17, 2024

Denny's is getting in on the National Cheeseburger Day fun.

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147

Retail TouchPoints

SEPTEMBER 17, 2024

Seeking to provide more predictable financial futures for employees, Sam’s Club is initiating a plan that will see associates’ hourly wages progress faster within their pay range, increasing between 3% and 6% based on years of service. The retailer expects that these changes, which go into effect Nov. 2, 2024, will push the hourly average wage above $19 , with opportunities to earn more via bonuses.

Planning 204

Planning Management Store Operations 204

Retail Wire

SEPTEMBER 17, 2024

The Capital Grille is putting a fancy spin on the foodie holiday.

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147

Retail Focus

SEPTEMBER 17, 2024

Outlet Shopping at The O 2 , which is owned and operated by AEG Europe and Crosstree Real Estate, has announced a trio of retail additions to its lineup, including returning favourite, Clarks, British footwear brand, Soletrader, and a London outlet debut for contemporary bedding brand, Bedeck. Clarks has returned to Outlet Shopping at The O 2 after 3 years, opening a 3,259 sq ft store adjacent to Skechers and Lids on the outlet’s upper level.

Returns 147

Returns Shopping Accessories ATS 147

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Customer Experience

Inside Retail

SEPTEMBER 17, 2024

Tupperware Brands Corporation is preparing for a bankruptcy filing which will take place as soon as this week, according to Bloomberg. The kitchenware brand plans to enter court protection after it breached the terms of its debt and enlisted legal and financial advisers, the site quoted people with knowledge of the matter. The bankruptcy preparations follow protracted negotiations between the company and its lenders over how to manage more than $700 million in debt , according to the report.

Planning 130

Planning Management ATS 130

Retail Wire

SEPTEMBER 17, 2024

Amazon is giving customers two big days of deals in October ahead of the holiday rush.

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130

Inside Retail

SEPTEMBER 17, 2024

So far this year, Inside Retail has posted 35 stories that involve, either directly or indirectly, the expansion of coffee chains in Asia – and we are not even three-quarters of the way through this year. Many of these expansions are cross-border launches, as chains muscle in on the territory of incumbent market players. The opportunity to caffeinate populations seems endless: the coffee culture is now deeply embedded and there are a number of different ways to differentiate, including price, ca

Marketing 130

Marketing ATS Location Accounting 130

Tokinomo

SEPTEMBER 17, 2024

Trade marketing is a crucial aspect of any business's success in today's highly competitive market. By effectively implementing trade marketing strategies, companies can enhance their brand presence, boost sales, and build strong relationships with retailers and customers alike. In this article, we will explore innovative trade marketing ideas that can help businesses thrive in the ever-evolving market landscape.

Marketing 130

Marketing Retail Trends 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Inside Retail

SEPTEMBER 17, 2024

Leica has levelled up its customer experience in Melbourne with a four-story flagship on Little Collins Street. “This is the first store in Australia featuring Leica’s new retail design and we have purposefully chosen to utilise a much larger space to ensure we could offer the entire Leica experience,” Leica’s managing director, Ryan Williams, told Inside Retail.

Store Layout 130

Store Layout Customer Experience Marketing Management 130

Retail Focus

SEPTEMBER 17, 2024

In today’s competitive online retail market, customer retention is just as important as customer acquisition. To build long-lasting relationships with shoppers, you need more than just great products—you need a strong online presence. That’s where an eCommerce SEO agency comes into play. By optimizing your website to meet the needs of your customers and search engines, an eCommerce SEO agency can help you boost customer retention and grow your retail business.

Customer Retention 130

Customer Retention Returns Shopping Promotions 130

Inside Retail

SEPTEMBER 17, 2024

In today’s highly volatile market, where labour shortages are placing increasing pressure on retailers, it’s imperative that store associates feel empowered to deliver quality customer service and solve problems on the spot. One of the biggest factors in staff satisfaction and retention is having the right technology, which enables associates to do their best.

Location 130

Location Store Operations Management ATS 130

Retail Focus

SEPTEMBER 17, 2024

When managing a construction site, safety and organization are paramount. HGV Wheel Stops provide a practical solution for controlling heavy vehicle movements, ensuring smoother site operations. Incorporating HGV Wheel Stops can greatly enhance safety and efficiency, making them indispensable tools for construction site management. Here are five reasons why HGV Wheel Stops are essential for any well-organized and safe construction site: 1.

Management 130

Management Location ATS 130

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

SEPTEMBER 17, 2024

Inside Retail , in partnership with Humii, is launching the Online CX Index, Australia’s first and only online retailer performance platform powered by real data. Leveraging insights from Humii’s extensive mystery shopping network, the Index ranks retailers across four key categories: customer service, delivery, returns, and overall online shopping experience.

Customer Experience 130

Customer Experience Returns Shopping Marketing 130

Retail Focus

SEPTEMBER 17, 2024

In the fast-paced world of retail, staying competitive means more than just offering great products—it’s about maintaining efficient operations, providing excellent customer service, and leveraging the right technology. Partnering with London IT Support can make a significant difference for retail companies looking to stay ahead in the game. By ensuring smooth operations and implementing cutting-edge technologies, IT support is an essential part of keeping retail businesses competitive.

Payment Services 130

Payment Services Inventory Management Customer Experience Management 130

Inside Retail

SEPTEMBER 17, 2024

Earlier this month, several members of the Nordstrom family, including the company’s CEO Erik Nordstrom and president Pete Nordstrom, offered to acquire the legacy department store chain for US$3.8 billion in partnership with Mexican retail company El Puerto de Liverpool. But while a special committee of the board is reviewing the bid, some retail experts, like GlobalData MD Neil Saunders, have expressed doubt about the family’s attempts to go private, feeling it might be too little, too late.

Department Stores 130

Department Stores Accessories Apparel Planning 130

Retail Focus

SEPTEMBER 17, 2024

Virtual Reality (VR) has rapidly evolved from a futuristic concept into a mainstream technology, revolutionizing the way we experience entertainment. From gaming and movies to virtual travel and social interactions, VR is opening up new dimensions of immersion and interaction that were previously unimaginable. This article delves into the exciting world of VR and explores how it is transforming the entertainment industry.

Location 130

Location Consumer ATS 130

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing