Retail TouchPoints

JULY 19, 2024

Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to be in, especially when it comes to making money. Selling used goods is time-intensive and involves reverse logistics processes and single-SKU assortments that the typical retailer doesn’t have to deal with, all of which can be a drag on the bottom line. Because GoodBuy Gear is a resale marketplace for used baby and kids’ products, however, CEO and Co-founder Kristin Langenfeld counts herself lucky: “Everyone

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Consumer Marketing Returns Customer Experience 282

Inside Retail

JULY 19, 2024

Omnichannel retail is on the rise as retailers strive to achieve a seamless customer experience throughout non-linear journeys. Retailers that have become completely integrated across both their digital and physical touchpoints are able to provide customers with a consistent and connected purchase. While consumer behaviour is getting harder to predict, there is one omnichannel application that is a clear rising trend, according to experts, click-and-collect.

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Consumer Supermarket Shopping Customer Experience 256

Retail Wire

JULY 19, 2024

Delta Air Lines, United Airlines, and American Airlines flights nationwide were grounded this morning due to a communication outage.

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Inside Retail

JULY 19, 2024

Lululemon is facing a class action lawsuit alleging the retailer misleads consumers in its sustainability campaign. The lawsuit, filed in a district court in Florida last week, claims that the brand’s ‘Be Planet’ campaign tricks consumers into thinking that it is contributing to a better planet. In fact, the company is “causing significant damage to the environment, which is only on track to get worse,” the plaintiffs add.

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Consumer Marketing 246

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

JULY 19, 2024

In response to rising geopolitical trade tensions, Chinese officials have emphasized focusing on internal economic stability and development.

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Planning 278

Retail TouchPoints

JULY 19, 2024

This fall, things are going to get baggy, at least according to Pacsun and its consumer community, The Pacsun Collective. The retailer’s back-to-school campaign centers on the theme “Better in Baggy,” and features models from the Collective as well as a number of interactive initiatives with Pinterest. To showcase the campaign, Pacsun is working with Pinterest to create interactive store window displays, event collaborations and digital marketing initiatives aimed at leveraging Pinterest’s visua

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Consumer Planning Marketing ATS 243

Retail TouchPoints

JULY 19, 2024

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app. The campaign follows virtual human Imma’s journey of self-discovery toward finding the courage to be real.

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Promotions Fashion Accessories Social Commerce 243

Retail Wire

JULY 19, 2024

Burger King is implementing major changes to its restaurants nationwide.

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Retail TouchPoints

JULY 19, 2024

Reshop , a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners including Steve Madden and Alo Yoga. Reshop, which takes on the risk of fraud or non-return losses, is seeking to drastically shorten the days or even weeks usually required for consumers to get a refund.

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Returns Merchant Services Payment Services Fashion 220

Retail Wire

JULY 19, 2024

McDonald's $5 Meal Deal, which was touted as an exciting addition to the summer menu, is seeing mixed results for the fast-food chain nationwide.

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail TouchPoints

JULY 19, 2024

The number of packages delivered by Amazon Logistics in the U.S. more than doubled once the pandemic started, and while domestic volume has eased a bit, the company still delivered approximately 5.9 billion packages last year. The rise in delivery volume coincided with the relentless barrage of unwanted robocalls and robotexts – many launched by bad actors spoofing legitimate retail companies to swindle money and personal information from their customers.

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Payment Services Customer Experience Consumer Promotions 215

Retail Wire

JULY 19, 2024

Google is enhancing its efforts to eliminate low-quality apps from the Play Store by updating its Spam and Minimum Functionality policy.

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Planning 199

Retail TouchPoints

JULY 19, 2024

Beyond, Inc. — owner of the Overstock , Bed Bath & Beyond and Zulily brands — is celebrating the successful resurrection of Overstock.com with a “Grand Reopening,” featuring a new look and feel for the website and a revamped product assortment. The standalone Overstock site was relaunched in March 2024 , after the original site had been rechristened with the Bed Bath & Beyond name when that retailer was acquired out of bankruptcy in 2023.

Jewelry 205

Jewelry Outdoor Returns Apparel 205

Retail Focus

JULY 19, 2024

At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

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ATS 147

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

JULY 19, 2024

Australia’s largest shopping centre, Chadstone’s celebration of NAIDOC Week is a testament to the power of art and music in bridging cultural gaps and fostering community spirit through experience. Through a curated program of events, Chadstone honoured the past and inspired future generations to ‘Keep the Fire Burning! Blak, Loud and Proud’, the 2024 theme of NAIDOC Week.

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Fashion Returns Shopping Location 147

Retail Focus

JULY 19, 2024

POC , the Swedish manufacturer of helmets, protection, eyewear and apparel for cycling and skiing, has launched its flagship direct-to-consumer (DTC) online store, fully localised to sell in 35 global markets, in partnership with Centra , the specialist fashion and lifestyle ecommerce platform. Founded in Sweden in 2004, POC is a manufacturer of helmets, eyewear, protection and apparel in snow sports and cycling.

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Apparel Checkout Wholesale Fashion 147

Retail Wire

JULY 19, 2024

Google has begun teasing its next-generation smart mobile phone device, the Pixel 9, which will have several models, including a Pro version and one with a folding screen.

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365 Retail

JULY 19, 2024

The shortlist for the Creative Retail Awards 2024 has been finalised after a rigorous judging process. At a crucial time for the industry, the Creative Retail Awards remain the ultimate celebration of innovation and excellence in retail, leisure, and hospitality design. This prestigious event allows retailers and creatives from around the world to compete for recognition in various categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

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Shopping ATS 108

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

JULY 19, 2024

PacSun has launched its "Better in Baggy" Fall campaign, highlighting the latest trends in denim with a focus on baggy fits.

Fashion 147

Fashion Apparel 147

Shopping Center

JULY 19, 2024

Naples, Fla. — WMG Development has broken ground on The Shoppes at Orange Blossom, a new retail center in Naples. Publix will anchor the property, which will total more than 60,000… The post WMG Underway on 60,000-Square-Foot Retail Center in Southwest Florida appeared first on Shopping Center Business.

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Shopping ATS 105

Retail Wire

JULY 19, 2024

The victim sustained second- and third-degree burns, causing him to spend months in the hospital.

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365 Retail

JULY 19, 2024

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for. 1. Sustainable Visual Merchandising Sustainability continues to be a focal point in retail, influencing display trends in 2024.

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Visual Merchandising Store Layout Target Market Shopping 104

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale

Retail Wire

JULY 19, 2024

The big-box store offers meal options for those looking to prep for any emergency.

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Cisco Retail

JULY 19, 2024

Cisco Webex in collaboration with a partner,provides a compliance and security solution tailored for digital communications within the Webex Suite, serving major organizations like top North American banks.

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Retail Dive

JULY 19, 2024

The department store says the category represents a white space growth opportunity and “significantly enhances” its women’s offering.

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Department Stores Shopping ATS 118

Retail Customer Experience

JULY 19, 2024

Top brand leaders will share insight at the upcoming ICX Summit on crafting a rewarding loyalty program that proves a win for the brand and the loyal customer.

ATS 103

ATS 103

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Dive

JULY 19, 2024

Simbe Robotics’ tool allows personnel to see conditions in stores on a mobile device using imagery from the company’s autonomous aisle-scanning equipment.

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LS Retail

JULY 19, 2024

©iStock/Oleksil Liskonih In China, the demand for Spanish is increasing, and it is now taught in high schools and universities. Since the opening of the headquarters of the Cervantes Institute in Beijing in 2006 and of the Biblioteca Miguel de Cervantes in Shanghai, the number of Spanish students in China has grown to around 60,000. With Spain being a stable trading partner of China, mastery of Spanish opens multiple opportunities in business, tourism, and education, not only with Spain but with

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Retail Dive

JULY 19, 2024

Blizzard Entertainment veteran John Hight succeeds Cynthia Williams, who left her post at the toy and game company in April.

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ATS 115

Retail Gazette

JULY 19, 2024

Frasers finance boss Chris Wootton has said the Flannels owner is aiming to become the leading luxury retailer amid criticism it was looking to take its competitors out of the market. The chief financial officer said the group wants to be “the strongest proposition in luxury and that’s why we’re investing so much in our store estate and platforms”. The Flannels owner snapped up online designer department store Coggles from THG in June, adding to its growing retail portfolio.

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Department Stores Finance Marketing Shopping 72

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.