Inside Retail

JULY 19, 2024

Omnichannel retail is on the rise as retailers strive to achieve a seamless customer experience throughout non-linear journeys. Retailers that have become completely integrated across both their digital and physical touchpoints are able to provide customers with a consistent and connected purchase. While consumer behaviour is getting harder to predict, there is one omnichannel application that is a clear rising trend, according to experts, click-and-collect.

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Consumer Supermarket Shopping Customer Experience 256

Retail TouchPoints

JULY 19, 2024

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app. The campaign follows virtual human Imma’s journey of self-discovery toward finding the courage to be real.

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Promotions Fashion Accessories Social Commerce 254

Inside Retail

JULY 19, 2024

Lululemon is facing a class action lawsuit alleging the retailer misleads consumers in its sustainability campaign. The lawsuit, filed in a district court in Florida last week, claims that the brand’s ‘Be Planet’ campaign tricks consumers into thinking that it is contributing to a better planet. In fact, the company is “causing significant damage to the environment, which is only on track to get worse,” the plaintiffs add.

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Retail TouchPoints

JULY 19, 2024

This fall, things are going to get baggy, at least according to Pacsun and its consumer community, The Pacsun Collective. The retailer’s back-to-school campaign centers on the theme “Better in Baggy,” and features models from the Collective as well as a number of interactive initiatives with Pinterest. To showcase the campaign, Pacsun is working with Pinterest to create interactive store window displays, event collaborations and digital marketing initiatives aimed at leveraging Pinterest’s visua

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Consumer Planning Marketing ATS 252

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Marketing

Retail Wire

JULY 19, 2024

Delta Air Lines, United Airlines, and American Airlines flights nationwide were grounded this morning due to a communication outage.

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Retail TouchPoints

JULY 19, 2024

Reshop , a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners including Steve Madden and Alo Yoga. Reshop, which takes on the risk of fraud or non-return losses, is seeking to drastically shorten the days or even weeks usually required for consumers to get a refund.

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Returns Merchant Services Payment Services Fashion 230

Retail TouchPoints

JULY 19, 2024

The number of packages delivered by Amazon Logistics in the U.S. more than doubled once the pandemic started, and while domestic volume has eased a bit, the company still delivered approximately 5.9 billion packages last year. The rise in delivery volume coincided with the relentless barrage of unwanted robocalls and robotexts – many launched by bad actors spoofing legitimate retail companies to swindle money and personal information from their customers.

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Payment Services Customer Experience Consumer Promotions 226

Retail Wire

JULY 19, 2024

Pan Am is returning for a limited time as a pilot program for a potential new luxury airline.

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Returns 276

Retail TouchPoints

JULY 19, 2024

Beyond, Inc. — owner of the Overstock , Bed Bath & Beyond and Zulily brands — is celebrating the successful resurrection of Overstock.com with a “Grand Reopening,” featuring a new look and feel for the website and a revamped product assortment. The standalone Overstock site was relaunched in March 2024 , after the original site had been rechristened with the Bed Bath & Beyond name when that retailer was acquired out of bankruptcy in 2023.

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Jewelry Outdoor Returns Apparel 216

Retail Wire

JULY 19, 2024

Burger King is implementing major changes to its restaurants nationwide.

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Retail Focus

JULY 19, 2024

At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

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ATS 147

Retail Wire

JULY 19, 2024

McDonald's $5 Meal Deal, which was touted as an exciting addition to the summer menu, is seeing mixed results for the fast-food chain nationwide.

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Retail Focus

JULY 19, 2024

POC , the Swedish manufacturer of helmets, protection, eyewear and apparel for cycling and skiing, has launched its flagship direct-to-consumer (DTC) online store, fully localised to sell in 35 global markets, in partnership with Centra , the specialist fashion and lifestyle ecommerce platform. Founded in Sweden in 2004, POC is a manufacturer of helmets, eyewear, protection and apparel in snow sports and cycling.

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Apparel Checkout Wholesale Fashion 147

Retail Wire

JULY 19, 2024

Google is enhancing its efforts to eliminate low-quality apps from the Play Store by updating its Spam and Minimum Functionality policy.

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Planning 199

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Shopping

Inside Retail

JULY 19, 2024

Australia’s largest shopping centre, Chadstone’s celebration of NAIDOC Week is a testament to the power of art and music in bridging cultural gaps and fostering community spirit through experience. Through a curated program of events, Chadstone honoured the past and inspired future generations to ‘Keep the Fire Burning! Blak, Loud and Proud’, the 2024 theme of NAIDOC Week.

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Fashion Returns Shopping Location 147

Retail Wire

JULY 19, 2024

Google has begun teasing its next-generation smart mobile phone device, the Pixel 9, which will have several models, including a Pro version and one with a folding screen.

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365 Retail

JULY 19, 2024

The shortlist for the Creative Retail Awards 2024 has been finalised after a rigorous judging process. At a crucial time for the industry, the Creative Retail Awards remain the ultimate celebration of innovation and excellence in retail, leisure, and hospitality design. This prestigious event allows retailers and creatives from around the world to compete for recognition in various categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

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Shopping ATS 110

Retail Wire

JULY 19, 2024

PacSun has launched its "Better in Baggy" Fall campaign, highlighting the latest trends in denim with a focus on baggy fits.

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Fashion Apparel 147

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Gazette

JULY 19, 2024

Selfridges has unveiled a new 40ft climbing column outside its Oxford Street store, set to remain open for six weeks. The column, based on Edward Mews, has been designed in reference to the famous Oxford Street store façade, and comes under the retailer’s wider Sportopia activity, which sees it turn into a “sports venue like no other” over the summer.

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Department Stores Outdoor Location ATS 106

Retail Wire

JULY 19, 2024

The victim sustained second- and third-degree burns, causing him to spend months in the hospital.

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365 Retail

JULY 19, 2024

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for. 1. Sustainable Visual Merchandising Sustainability continues to be a focal point in retail, influencing display trends in 2024.

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Visual Merchandising Store Layout Target Market Shopping 105

Retail Wire

JULY 19, 2024

The big-box store offers meal options for those looking to prep for any emergency.

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Shopping Center

JULY 19, 2024

Naples, Fla. — WMG Development has broken ground on The Shoppes at Orange Blossom, a new retail center in Naples. Publix will anchor the property, which will total more than 60,000… The post WMG Underway on 60,000-Square-Foot Retail Center in Southwest Florida appeared first on Shopping Center Business.

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Shopping ATS 105

Retail Dive

JULY 19, 2024

The department store says the category represents a white space growth opportunity and “significantly enhances” its women’s offering.

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Department Stores Shopping ATS 115

Cisco Retail

JULY 19, 2024

Cisco Webex in collaboration with a partner,provides a compliance and security solution tailored for digital communications within the Webex Suite, serving major organizations like top North American banks.

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Retail Dive

JULY 19, 2024

Simbe Robotics’ tool allows personnel to see conditions in stores on a mobile device using imagery from the company’s autonomous aisle-scanning equipment.

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

LS Retail

JULY 19, 2024

©iStock/Oleksil Liskonih In China, the demand for Spanish is increasing, and it is now taught in high schools and universities. Since the opening of the headquarters of the Cervantes Institute in Beijing in 2006 and of the Biblioteca Miguel de Cervantes in Shanghai, the number of Spanish students in China has grown to around 60,000. With Spain being a stable trading partner of China, mastery of Spanish opens multiple opportunities in business, tourism, and education, not only with Spain but with

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Retail Dive

JULY 19, 2024

Notebooks, pencils, glue sticks and folders are among the low-priced offerings. The dollar store will also offer backpacks for $5.

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Retail Gazette

JULY 19, 2024

Frasers finance boss Chris Wootton has said the Flannels owner is aiming to become the leading luxury retailer amid criticism it was looking to take its competitors out of the market. The chief financial officer said the group wants to be “the strongest proposition in luxury and that’s why we’re investing so much in our store estate and platforms”. The Flannels owner snapped up online designer department store Coggles from THG in June, adding to its growing retail portfolio.

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Department Stores Finance Marketing Shopping 73

Retail Dive

JULY 19, 2024

Blizzard Entertainment veteran John Hight succeeds Cynthia Williams, who left her post at the toy and game company in April.

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ATS 114

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Customer Experience