Fri.Jul 19, 2024

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Major Changes are Coming To Burger King. Here’s What They Are

Retail Wire

Burger King is implementing major changes to its restaurants nationwide.

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Resale Marketplace GoodBuy Gear’s Secret Weapon to Earn Parents’ Trust — AI

Retail TouchPoints

Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to be in, especially when it comes to making money. Selling used goods is time-intensive and involves reverse logistics processes and single-SKU assortments that the typical retailer doesn’t have to deal with, all of which can be a drag on the bottom line. Because GoodBuy Gear is a resale marketplace for used baby and kids’ products, however, CEO and Co-founder Kristin Langenfeld counts herself lucky: “Everyone

Consumer 276
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Delta, United, & American Airlines Flights Grounded Due to Worldwide Communication Outage

Retail Wire

Delta Air Lines, United Airlines, and American Airlines flights nationwide were grounded this morning due to a communication outage.

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Why click-and-collect is the omnichannel service retailers need to lean into

Inside Retail

Omnichannel retail is on the rise as retailers strive to achieve a seamless customer experience throughout non-linear journeys. Retailers that have become completely integrated across both their digital and physical touchpoints are able to provide customers with a consistent and connected purchase. While consumer behaviour is getting harder to predict, there is one omnichannel application that is a clear rising trend, according to experts, click-and-collect.

Consumer 256
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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China Declares Plans To Focus on Domestic Economy

Retail Wire

In response to rising geopolitical trade tensions, Chinese officials have emphasized focusing on internal economic stability and development.

Planning 278
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‘Be Planet’ or not?: Lululemon accused of greenwashing in class action

Inside Retail

Lululemon is facing a class action lawsuit alleging the retailer misleads consumers in its sustainability campaign. The lawsuit, filed in a district court in Florida last week, claims that the brand’s ‘Be Planet’ campaign tricks consumers into thinking that it is contributing to a better planet. In fact, the company is “causing significant damage to the environment, which is only on track to get worse,” the plaintiffs add.

Consumer 246

More Trending

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Pacsun Taps Pinterest to Drive Home Fall Campaign: ‘Better in Baggy’

Retail TouchPoints

This fall, things are going to get baggy, at least according to Pacsun and its consumer community, The Pacsun Collective. The retailer’s back-to-school campaign centers on the theme “Better in Baggy,” and features models from the Collective as well as a number of interactive initiatives with Pinterest. To showcase the campaign, Pacsun is working with Pinterest to create interactive store window displays, event collaborations and digital marketing initiatives aimed at leveraging Pinterest’s visua

Consumer 236
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McDonald’s $5 Meal Deal Has Mixed Results, According to Experts

Retail Wire

McDonald's $5 Meal Deal, which was touted as an exciting addition to the summer menu, is seeing mixed results for the fast-food chain nationwide.

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Coach Deploys Digital Gamification to Promote ‘Find Your Courage’ Campaign

Retail TouchPoints

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app. The campaign follows virtual human Imma’s journey of self-discovery toward finding the courage to be real.

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Google Plans To Delete Apps and Make Other Updates

Retail Wire

Google is enhancing its efforts to eliminate low-quality apps from the Play Store by updating its Spam and Minimum Functionality policy.

Planning 200
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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New Returns Platforms Promises Customers Instant Refunds

Retail TouchPoints

Reshop , a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners including Steve Madden and Alo Yoga. Reshop, which takes on the risk of fraud or non-return losses, is seeking to drastically shorten the days or even weeks usually required for consumers to get a refund.

Returns 212
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PacSun and Pinterest Collaborate To Bring Back Baggy Fashion

Retail Wire

PacSun has launched its "Better in Baggy" Fall campaign, highlighting the latest trends in denim with a focus on baggy fits.

Fashion 147
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Why Inbound CX Tunnel Vision can Undermine Retailer Operations

Retail TouchPoints

The number of packages delivered by Amazon Logistics in the U.S. more than doubled once the pandemic started, and while domestic volume has eased a bit, the company still delivered approximately 5.9 billion packages last year. The rise in delivery volume coincided with the relentless barrage of unwanted robocalls and robotexts – many launched by bad actors spoofing legitimate retail companies to swindle money and personal information from their customers.

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Creative Retail Awards Finalises Shortlist for 2024

Retail Focus

At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

ATS 147
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Beyond Completes Overstock.com Revival with Revamped Website, New Categories

Retail TouchPoints

Beyond, Inc. — owner of the Overstock , Bed Bath & Beyond and Zulily brands — is celebrating the successful resurrection of Overstock.com with a “Grand Reopening,” featuring a new look and feel for the website and a revamped product assortment. The standalone Overstock site was relaunched in March 2024 , after the original site had been rechristened with the Bed Bath & Beyond name when that retailer was acquired out of bankruptcy in 2023.

Jewelry 202
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Swedish sports safety pioneers, POC, launches online flagship store to drive global DTC, in partnership with Centra

Retail Focus

POC , the Swedish manufacturer of helmets, protection, eyewear and apparel for cycling and skiing, has launched its flagship direct-to-consumer (DTC) online store, fully localised to sell in 35 global markets, in partnership with Centra , the specialist fashion and lifestyle ecommerce platform. Founded in Sweden in 2004, POC is a manufacturer of helmets, eyewear, protection and apparel in snow sports and cycling.

Apparel 147
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How Australia’s retail fashion capital celebrated Naidoc Week

Inside Retail

Australia’s largest shopping centre, Chadstone’s celebration of NAIDOC Week is a testament to the power of art and music in bridging cultural gaps and fostering community spirit through experience. Through a curated program of events, Chadstone honoured the past and inspired future generations to ‘Keep the Fire Burning! Blak, Loud and Proud’, the 2024 theme of NAIDOC Week.

Fashion 147
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Google Pixel 9 Pro Gears Up for Full Release

Retail Wire

Google has begun teasing its next-generation smart mobile phone device, the Pixel 9, which will have several models, including a Pro version and one with a folding screen.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Kohl’s expands dress selection with dedicated shops at 700 stores

Retail Dive

The department store says the category represents a white space growth opportunity and “significantly enhances” its women’s offering.

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Kentucky Motel Must Pay $2M After Guest Dies From 150-Degree Shower

Retail Wire

The victim sustained second- and third-degree burns, causing him to spend months in the hospital.

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Dollar General to offer over 100 back-to-school products for $1 or less

Retail Dive

Notebooks, pencils, glue sticks and folders are among the low-priced offerings. The dollar store will also offer backpacks for $5.

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Costco’s Emergency Food Bucket Is a Must-Have for Apocalypse-Minded Shoppers

Retail Wire

The big-box store offers meal options for those looking to prep for any emergency.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Hasbro names Wizards of the Coast president

Retail Dive

Blizzard Entertainment veteran John Hight succeeds Cynthia Williams, who left her post at the toy and game company in April.

ATS 112
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Sainsbury’s, Waitrose and Halfords among retailers hit by global tech outage

Retail Gazette

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Creative Retail Awards Finalises Shortlist for 2024 Celebration of Innovation

365 Retail

The shortlist for the Creative Retail Awards 2024 has been finalised after a rigorous judging process. At a crucial time for the industry, the Creative Retail Awards remain the ultimate celebration of innovation and excellence in retail, leisure, and hospitality design. This prestigious event allows retailers and creatives from around the world to compete for recognition in various categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

Shopping 108
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WMG Underway on 60,000-Square-Foot Retail Center in Southwest Florida

Shopping Center

Naples, Fla. — WMG Development has broken ground on The Shoppes at Orange Blossom, a new retail center in Naples. Publix will anchor the property, which will total more than 60,000… The post WMG Underway on 60,000-Square-Foot Retail Center in Southwest Florida appeared first on Shopping Center Business.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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New robotic capability lets retailers remotely monitor store shelves

Retail Dive

Simbe Robotics’ tool allows personnel to see conditions in stores on a mobile device using imagery from the company’s autonomous aisle-scanning equipment.

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5 Innovative Retail Display Trends to Watch in 2024

365 Retail

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for. 1. Sustainable Visual Merchandising Sustainability continues to be a focal point in retail, influencing display trends in 2024.

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ICX Summit: Experts to share tips on building customer loyalty with rewards that matter

Retail Customer Experience

Top brand leaders will share insight at the upcoming ICX Summit on crafting a rewarding loyalty program that proves a win for the brand and the loyal customer.

ATS 103
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The Weekly Closeout: What the Supreme sale means for VF’s debt and Mango posts ‘record’ first half

Retail Dive

The recent sale could spell good news for the apparel company’s upcoming maturities. Meanwhile, Mango plots expansion.

Apparel 99
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.