Retail TouchPoints

APRIL 25, 2024

Retail media networks (RMNs) are rapidly becoming one of the most lucrative digital ad formats, with predictions suggesting that by 2028, RMNs will contribute to 15.4% of all ad revenue , outpacing television advertising. How can retailers capitalize on this shift and the emerging market opportunities? Here are four ways retailers can enhance the efficacy of their retail media network and boost profitability in the process: Venturing into Untapped Markets While some markets are already reaping t

Advertising 204

Advertising Grocer Marketing Consumer 204

Retail Wire

APRIL 25, 2024

Ford's EV division, known as Model e, faced a tough start to 2024.

359

359

Inside Retail

APRIL 25, 2024

Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. Operated by Coral Coast Distributors, Urban Rampage has stores at 10 locations in regional and remote locations across Western Australia, the Northern Territory and Queensland.

Payment Services 297

Payment Services Target Market Store Operations Location 297

Retail Wire

APRIL 25, 2024

The FTC is giving back $5.6 million to consumers due to a settlement with Ring, an Amazon-owned company. The issue arose when Ring failed to protect customers' private video footage from unauthorized access.

Consumer 264

Consumer 264

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

APRIL 25, 2024

Super Retail Group has warned shareholders that it expects two employees to jointly claim $30 million to $50 million in losses and damages in court proceedings lodged against the company. Harmers Workplace Lawyers will represent the two employees, whose complaints will include the non-disclosure of an intimate relationship between MD and CEO Anthony Heraghty and the former chief human resources officer Jane Kelly (who is not one of the claimants).

Management 277

Management 277

Retail Wire

APRIL 25, 2024

Walgreens revealed its plans to collaborate directly with drug manufacturers to provide cell and gene therapies to patients in the U.S.

Planning 263

Planning 263

Retail Wire

APRIL 25, 2024

During Spotify's recent earnings call, CEO Daniel Ek acknowledged that the company's decision to lay off employees last December had a more substantial impact on operations than initially anticipated.

246

246

Retail TouchPoints

APRIL 25, 2024

Spanish-language media and content company TelevisaUnivision has partnered with Shopsense AI to make some of its programming, on both linear and streaming platforms, shoppable. Using onscreen QR codes and dedicated URLs, the Shopsense technology makes onscreen content shoppable via mobile devices by directing viewers to a show-specific digital store.

ATS 209

ATS Advertising Marketing Consumer 209

Inside Retail

APRIL 25, 2024

Mirvac has partnered with Tafe NSW for the upskilling of the investment company’s partner retailers, through a customised Certificate III in Retail training course. Tafe NSW said that retail trade is Australia’s second-largest employing industry, hiring 1 million people. However, the vocational education provider noted that many retail workers lack the skills needed to drive sales.

Management 162

Management Marketing ATS Shopping 162

Retail TouchPoints

APRIL 25, 2024

Best Buy and media site CNET will work together to provide shoppers with experts’ picks and product reviews throughout their purchasing journey. The retailer and tech publisher’s new partnership also will allow advertisers to share ad spaces across both ecosystems, allowing them to see the impact of their campaigns through a full-funnel, closed-loop media solution.

Advertising 196

Advertising Consumer Shopping Marketing 196

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

APRIL 25, 2024

Meta’s Threads, which entered the market to compete with the likes of X, is growing at a robust rate.

Marketing 147

Marketing ATS 147

Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we go beyond the headlines to uncover the reality of the self-checkout situation. Part two will examine the feasibility of more autonomous checkout solutions, including Just Walk Out-style tech and smart carts. Headlines like “ Self-Checkout is a Failed Experiment ” and “ Why Retailers are Losing Faith in Self-Checkout ” have been plentiful these past few mo

Checkout 189

Checkout Payment Services Consumer Kiosk 189

Inside Retail

APRIL 25, 2024

Articore has reported its third-quarter marketplace revenue fell 12 per cent year on year to $78.1 million amid a short-term disruption due to changes in the company’s paid marketing strategy. The company – which owns Redbubble and TeePublic online marketplaces – reported gross profit up 4 per cent to $34.8 million and gross margin rose to 44.6 per cent. “Driving profitable revenue growth for the group remains our primary objective going forward,” said Martin Hosking, Articore

Marketing Spend 147

Marketing Spend Returns Marketing 147

Retail TouchPoints

APRIL 25, 2024

Membership programs are quickly becoming 2024’s hottest accessory, whether you’re a luxury resale platform or an electronics ecommerce site. Online marketplaces Rebag and Newegg have joined the growing roster of retailers launching membership programs. This year alone, the list of retailers that have launched or beefed up their loyalty and membership programs includes Albertsons , Carter’s , PetSmart , Target , Sunglass Hut , Staples , Lowe’s , Ulta Beauty and CVS.

Shipping 144

Shipping Accounting Returns Accessories 144

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

APRIL 25, 2024

Waning Chinese demand for luxury goods has compounded the problems of Tuscany’s traditional leather companies as the big fashion houses they supply reshape their strategies, leading to painful layoffs that could be just the start. Kering’s warning of a 40 per cent to 45 per cent drop in first half operating profit on Tuesday, as its Gucci brand suffers particularly in Asia, has called time on a post-pandemic surge in demand for designer bags and shoes.

Fashion 130

Fashion Retailing Pricing Consumer Marketing 130

Retail Wire

APRIL 25, 2024

A TikTok service offering rewards such as gift vouchers for watching videos has been suspended by the social media site.

130

130

Retail Gazette

APRIL 25, 2024

WHSmith is to expand its Toys R Us shop-in-shops to 30 more stores by the end of its financial year in August. The rollout follows the opening of nine Toys R Us concessions last year, which WHSmith said had performed well, according to Retail Week. The exact locations of the new shop-in-shops has not yet been disclosed. The first Toys R Us concession opened in June last year at WHSmith’s Monks Cross Retail Park store in York and marked the toy retailer’s return to the high street after a five ye

Returns 122

Returns Shopping Location ATS 122

Retail Wire

APRIL 25, 2024

Alternative asset manager Blackstone is set to buy the restaurant chain Tropical Smoothie Cafe.

Management 130

Management 130

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail Dive

APRIL 25, 2024

Under a new CEO, the iconic department store is fielding a $6.6 billion takeover offer, shuttering another 150 stores and fighting to stay relevant.

Department Stores 116

Department Stores 116

Retail Wire

APRIL 25, 2024

Mark Zuckerberg's recent announcement about Meta's spending plans left investors concerned.

Planning 130

Planning 130

Retail Dive

APRIL 25, 2024

The company is pressing forward with plans to open 80 stores and its 10th distribution center this year.

Planning 114

Planning 114

Retail Wire

APRIL 25, 2024

Clear, a biometric scanning service, lets travelers skip airport security lines for $189 a year. Now, California lawmakers are pushing back against its expansion.

130

130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Customer Experience

APRIL 25, 2024

Reasons why retailers must reevaluate data collection and utilization strategies.

Consumer 113

Consumer 113

Retail Gazette

APRIL 25, 2024

WHSmith profit edged up in its half-year results driven by soaring sales in its travel division. Group profit before tax and non-underlying items reached £46m, up from £45m in the prior year. The retailer’s travel arm reported a trading profit of £50m, up from £47m, while its high street operations saw profit slip from £24m to £22m. WHSmith’s group sales surged by 8% to £926m on the back of a 13% jump at its travel business.

Shopping 111

Shopping ATS 111

Retail Dive

APRIL 25, 2024

The custom suiting brand is going after convenience with the new line, and said it plans to expand its ready-to-wear assortment in the future.

Planning 110

Planning 110

Retail Gazette

APRIL 25, 2024

UK consumer confidence improved in April as falling inflation helped boost consumer optimism about their personal finances. The latest GfK Consumer Confidence Index rose two points to -19, marking an improvement from -21 points in both March and February. While its major purchase index also strengthened, up 2 points at -25. GfK client strategy director Joe Staton said: “While the overall index score remains negative, all of the underlying five measures this April are significantly better t

Consumer 104

Consumer Finance Planning ATS 104

Advertisement

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Dive

APRIL 25, 2024

The fast-fashion company is the most recent retailer to expand its product assortment into the wedding category.

Fast Fashion 105

Fast Fashion Fashion 105

Retail Gazette

APRIL 25, 2024

Sainsbury’s stellar food performance was central to the supermarket beating expectations this week – and it has high hopes for the year ahead as it eyes £1bn of retail profit. Sales jumped an impressive 9.4% in its grocery business in its year to 2 March. CEO Simon Roberts says: “We said we’d put food back at the heart of Sainsbury’s and that’s what we’ve done.

Supermarket 102

Supermarket Grocer Returns Planning 102

Retail Times

APRIL 25, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is the first supermarket to move to 100% recycled plastic (rPet) for its own-brand soft drinks and bottled water range in England and Wales. The move, which is rolling out across all products found in the soft drinks section of its stores, makes Aldi the first UK supermarket to shift its entire own-label soft […] If you want more information R

Supermarket 98

Supermarket 98

Retail Dive

APRIL 25, 2024

The brand’s digital experience for the release of its spring-summer 2024 collection mimics its in-person luxury resort based in Bali.

98

98

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing