Tue.Jan 14, 2025

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No More Free Hangouts: Starbucks Closes Open-Door Policy

Retail Wire

Starbucks' open-door policy previously allowed people to use the restrooms and linger around without buying anything.

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Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer

Retail TouchPoints

One of the core values of Dick Schulze, Founder of Best Buy , was learning from challenge and change a prescient insight from a retail leader in the 80s who realized even then that in retail, especially in consumer electronics retail, there would be constant change. Its a tenet that the companys latest CEO, Corie Barry, kept front of mind as she took the helm in 2019 , throughout the upheaval of the pandemic and into today.

Consumer 287
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Dreamfarm’s Alex Gransbury on the price of patents and Kmart’s Anko juicer

Inside Retail

Last week, a new addition to Kmarts product range made Alex Gransbury rethink his approach to patenting. He was on a call with one of his Dreamfarm employees when he first heard that one of his inventions had been copied and pasted. For Gransbury, who has invented products in a MacGyver-like fashion for over 22 years, designing new products that are fit-for-purpose and exceed customer expectations.

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Buckle Adopts Aptos ONE POS to Bring Unified Commerce to 440+ Stores

Retail TouchPoints

The Buckle, Inc. , will implement Aptos ONE as its new POS system to bring personalized and efficient interactions to every customer and employee in its 440+ stores across 42 states. Buckle is a specialty apparel retailer that offers a wide selection of on-trend apparel, accessories and footwear. The retailer is especially known for its denim assortment, which includes various fits, styles and finishes from leading denim brands, as well as its exclusive brand, BKE.

Apparel 278
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Longines opens first boutique in Perth 

Inside Retail

Swiss watch brand Longines has launched its first boutique in Perth’s CBD, marking the brand’s sixth Australian location. Located on the corner of William Street and Murray Street, the 139sqm store boasts a large corner facade featuring the winged hourglass logo and a Watchmaker Bar. Matthias Breschan, CEO of Longines, claims that the Perth location is an important milestone in the company’s history and reinforces its dedication to innovation.

Boutique 242
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How Smart Design will Shape the Future of Retail Media Networks

Retail TouchPoints

As retailers face the imperative of implementing a retail media strategy, the number of Retail Media Networks (RMNs) continue to grow. With a need to differentiate yet simplify their offering, retailers face increasingly complex decisions about whether there is room for them to play, and if so, how to build and roll out their vision. The traditional debate of whether to build or buy a solution has dominated industry discussions, but this binary choice no longer serves the sophisticated needs of

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M-Cube launches M-Lab, its exclusive music catalogue to spearhead emotive retail experiences

Retail Focus

M-Cube , the in-store digital solutions provider, has today unveiled M-Lab, its music catalogue powered by AI dedicated to the retail industry. The catalogue supports retailers in creating and innovating musical journeys in-store. As stores battle to stand out and differentiate themselves from competitors, retailers are rightly focused on building an emotional connection with their customers.

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Premier deal wins support of Myer’s independent advisor

Inside Retail

Myer’s proposal to acquire Premier Retail’s apparel brands Just Jeans, Jay Jays, Portmans, Dotti, and Jacqui E has received approval from the department store chain’s independent expert. “The independent expert… has advised Myer that it continues to conclude that the proposed combination is fair and reasonable to non-associated Myer shareholders, in the absence of a superior proposal,” said Myer in a stock exchange filing.

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Poundland cracks down on in-store crime with new campaign

A1 Retail

Poundland is launching its Against Retail Crime initiative this week as part of its ongoing efforts to address increasing shop theft, as well as abuse and harassment of its colleagues. Poundland is investing significantly in security enhancements. Part of this investment will support its 800-plus store estate as its equipped with anti-theft innovation to deter shoplifting and with communication headsets to allow its people to communicate quickly when incidents occur and take action swiftly and s

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How retailers can optimise the content creation cycle with generative AI

Inside Retail

Retails Big Show, the National Retail Federations (NRF) annual conference, held in New York City from January 12-14, attracts the best and brightest the retail industry has to offer. One of the biggest players in the business is none other than American big-box retailer Walmart. With over 4700 locations spread out across the US, meaning one store is located within 10 miles of approximately 90 per cent of the population, and a workforce that is larger than the US Army with over 2.1 million associ

Marketing 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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How to Create Unforgettable Customer Experiences with Ronn Nicolli

Hyken

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is hospitality mentality? What role does storytelling play in creating memorable customer experiences? Why is meeting or exceeding customer expectations important in the hospitality industry? How do personal interactions complement technology in creating a seamless customer service experience?

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AKA Brands names Ciaran Long as CEO

Inside Retail

AKA Brands has appointed Ciaran Long as its new CEO following a positive fourth quarter driven by solid US sales growth. Long has held the joint role of interim CEO and CFO since March 2023 and helped the companyreturn to net sales growth and achieve three consecutive quarters of double-digit US sales expansion. Long holds 25 years of financial leadership, strategic development and management experience.

Finance 130
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The Perfume Shop launches Store+ app initiative to enhance the customer perfume experience

A1 Retail

The Perfume Shop has implemented the first phase of their Store+ app initiative. Store+ is an initiative designed to enhance the customers shopping experience and make it easier for them when it comes to making an informed perfume purchase. Store+ has been launched in response to The Perfume Shops extensive customer and market research which identified that nearly three-quarters (72 percent) of customers often require further additional information and services when in-store, with 58 percent reg

Shopping 103
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G Spot by Gillian Anderson lands first supermarket listing with Sainsbury’s

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! G Spot, the irreverent plant-based functional drinks brand co-founded by acclaimed actress Gillian Anderson, has secured its first supermarket listing with Sainsburys, marking a major milestone in the brand’s journey since launching 20 months ago.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Asda bolsters leadership team with new appointments under value push

Retail Gazette

Asda has unveiled a host of changes to its leadership team in a bid to “satisfy the daily and weekly shopping needs of ordinary working people and their families who demand value” Liz Evans, who currently leads the George clothing brand, will be taking up the position of chief commercial officer for non-food and retail at the supermarket, leading its large store operations on a permanent basis, alongside her continued leadership of the George clothing brand.

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Ice Cream Recall: Popular Brand Sold at Target, Wegmans, More Recalled for Undeclared Allergen

Retail Wire

A nationwide ice cream recall is in effect.

ATS 246
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Card Factory hails ‘successful’ Christmas with boost in basket values

Retail Gazette

Card Factory has reported a strong performance over the key Christmas trading period, with revenue rising 4.7% in November and December. The retailer ‘s growth was driven by a higher average basket value, supported by expanded product ranges and strong sales of gift and celebration items. Like-for-like store revenue increased by 3%, which it attributed to the success of its seasonal Christmas offerings and the positive impact of its ongoing space optimisation programme.

Marketing 105
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Orlando Cat Café Offers Franchise Model For Interactive Feline Experience

Retail Wire

Cat café's offer an interactive feline experience.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Boots poaches Asda’s chief retail officer

Retail Gazette

Boots has poached Asdas retail boss Simon Gregg as its new chief retail, logistics and pharmacy operations director. Gregg joins the business on Monday (20 January) from his current position as chief ecommerce and retail officer at Asda, Retail Week reported. He spent the last eight years at the UKs third biggest grocer, responsible for its retail and online shopping channels.

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Perkins Pie-Inspired Doughnuts Are The Perfect Portable Bite

Retail Wire

Perkins introduces its pie-Inspired doughnuts, a portable bite of deliciousness.

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GUESS Elevates Alpine Glamour

365 Retail

GUESS has unveiled its Winter Project for the 2024/2025 season, blending high fashion with immersive experiences across Europes premier alpine locations. Following the success of its debut year, the project highlights branded gondolas, ski lifts, and signature GUESS swings, enhancing outdoor engagement. The 2024/2025 edition introduces revamped logotypes inspired by frosted alpine hues, adding a refined touch to the activations.

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Kimco Realty Acquires 254,000-Square-Foot Shopping Mall in Jacksonville, Florida

Shopping Center

Jacksonville, Fla. Kimco Realty has acquired The Markets at Town Center, a 254,000-square-foot shopping mall located in Jacksonville, for $108 million. Sprouts Farmers Market anchors the property, which was… The post Kimco Realty Acquires 254,000-Square-Foot Shopping Mall in Jacksonville, Florida appeared first on Shopping Center Business.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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ChatGPT Driving Increased Traffic to Retailers and Brands in 2025, Particularly From Younger Generations

Retail Wire

ChatGPT and Google Gemini are driving serious traffic to certain brands, particularly from younger consumers.

Consumer 147
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Watch: Boots targets ‘Savvy Savers’ in new campaign

Retail Gazette

Boots is targeting the savvy savers in its new value marketing campaign. The playful 30-second advert captures the excitement of customers as they share their recent purchases and the savings they have made. Set inside photo booth mechanic, the voiceover reinforces this message with the line, “Now that’s the smile of a savvy saver, the beam of bagging another bargain.” The campaign runs until 11 February across TV, VOD, digital audio, DOOH, print, YouTube and social media.

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Costco Members Can No Longer Enjoy This Free Perk with Their Membership

Retail Wire

Costco members are getting one less free perk.

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5 Things Not to Do When Trying to Pitch to a Retail Buyer

Retail Bound

Selling your product to a retail buyer can be one of the most challenging yet rewarding experiences for any product manufacturer. The stakes are high, the competition is fierce, and the pressure to stand out can feel overwhelming, especially when dealing with seasoned retail buyers who have seen it all. But success in securing shelf space for your product can mean a significant boost for your brand, wider recognition, and, of course, increased sales.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Athleisure and the merch economy: What’s defining 2025 trends? 

Inside Retail

When you connect the runway, lifestyle and pop culture trends with actual product data from online retailers, five pivotal themes shaping retails future come into view. Here are insights into product and promotional strategies brands can tap into in the coming year. 1. The new 9-5 Consumers will be reluctant to give up the comfort of the wardrobe staples they embraced while working from home, even as they transition back to the office full-time.

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Shake Shack Debuts Frosty New Winter Menu

Retail Wire

A series of limited-run shakes, drinks, and burgers are currently on Shake Shack's menu.

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NRF day three: How Foot Locker, Rent the Runway, Pacsun are switching things up

Inside Retail

The third and final day of the National Retail Federations conference , Retails Big Show, was packed full of intriguing presentations and last-minute insights from retail experts and laudable leaders. Retail executives from big brands like Foot Locker executive vice president and chief commercial officer Frank Bracken, Rent the Runway co-founder and CEO Jennifer Hyman and Pacsun CEO Brie Olson shared their thoughts on the shifts they are making to keep their foothold in the industry.

Fashion 130
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China Reportedly Considering Plan To Sell TikTok US to Elon Musk

Retail Wire

Buying TikTok from ByteDance might be a smart move for Elon Musk.

Planning 130
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.