Tue.Jan 14, 2025

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No More Free Hangouts: Starbucks Closes Open-Door Policy

Retail Wire

Starbucks' open-door policy previously allowed people to use the restrooms and linger around without buying anything.

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Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer

Retail TouchPoints

One of the core values of Dick Schulze, Founder of Best Buy , was learning from challenge and change a prescient insight from a retail leader in the 80s who realized even then that in retail, especially in consumer electronics retail, there would be constant change. Its a tenet that the companys latest CEO, Corie Barry, kept front of mind as she took the helm in 2019 , throughout the upheaval of the pandemic and into today.

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M-Cube launches M-Lab, its exclusive music catalogue to spearhead emotive retail experiences

Retail Focus

M-Cube , the in-store digital solutions provider, has today unveiled M-Lab, its music catalogue powered by AI dedicated to the retail industry. The catalogue supports retailers in creating and innovating musical journeys in-store. As stores battle to stand out and differentiate themselves from competitors, retailers are rightly focused on building an emotional connection with their customers.

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Buckle Adopts Aptos ONE POS to Bring Unified Commerce to 440+ Stores

Retail TouchPoints

The Buckle, Inc. , will implement Aptos ONE as its new POS system to bring personalized and efficient interactions to every customer and employee in its 440+ stores across 42 states. Buckle is a specialty apparel retailer that offers a wide selection of on-trend apparel, accessories and footwear. The retailer is especially known for its denim assortment, which includes various fits, styles and finishes from leading denim brands, as well as its exclusive brand, BKE.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Dreamfarm’s Alex Gransbury on the price of patents and Kmart’s Anko juicer

Inside Retail

Last week, a new addition to Kmarts product range made Alex Gransbury rethink his approach to patenting. He was on a call with one of his Dreamfarm employees when he first heard that one of his inventions had been copied and pasted. For Gransbury, who has invented products in a MacGyver-like fashion for over 22 years, designing new products that are fit-for-purpose and exceed customer expectations.

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How Smart Design will Shape the Future of Retail Media Networks

Retail TouchPoints

As retailers face the imperative of implementing a retail media strategy, the number of Retail Media Networks (RMNs) continue to grow. With a need to differentiate yet simplify their offering, retailers face increasingly complex decisions about whether there is room for them to play, and if so, how to build and roll out their vision. The traditional debate of whether to build or buy a solution has dominated industry discussions, but this binary choice no longer serves the sophisticated needs of

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Longines opens first boutique in Perth 

Inside Retail

Swiss watch brand Longines has launched its first boutique in Perth’s CBD, marking the brand’s sixth Australian location. Located on the corner of William Street and Murray Street, the 139sqm store boasts a large corner facade featuring the winged hourglass logo and a Watchmaker Bar. Matthias Breschan, CEO of Longines, claims that the Perth location is an important milestone in the company’s history and reinforces its dedication to innovation.

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Costco Members Can No Longer Enjoy This Free Perk with Their Membership

Retail Wire

Costco members are getting one less free perk.

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How retailers can optimise the content creation cycle with generative AI

Inside Retail

Retails Big Show, the National Retail Federations (NRF) annual conference, held in New York City from January 12-14, attracts the best and brightest the retail industry has to offer. One of the biggest players in the business is none other than American big-box retailer Walmart. With over 4700 locations spread out across the US, meaning one store is located within 10 miles of approximately 90 per cent of the population, and a workforce that is larger than the US Army with over 2.1 million associ

Marketing 130
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Shake Shack Debuts Frosty New Winter Menu

Retail Wire

A series of limited-run shakes, drinks, and burgers are currently on Shake Shack's menu.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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AKA Brands names Ciaran Long as CEO

Inside Retail

AKA Brands has appointed Ciaran Long as its new CEO following a positive fourth quarter driven by solid US sales growth. Long has held the joint role of interim CEO and CFO since March 2023 and helped the companyreturn to net sales growth and achieve three consecutive quarters of double-digit US sales expansion. Long holds 25 years of financial leadership, strategic development and management experience.

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China Reportedly Considering Plan To Sell TikTok US to Elon Musk

Retail Wire

Buying TikTok from ByteDance might be a smart move for Elon Musk.

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NRF day three: How Foot Locker, Rent the Runway, Pacsun are switching things up

Inside Retail

The third and final day of the National Retail Federations conference , Retails Big Show, was packed full of intriguing presentations and last-minute insights from retail experts and laudable leaders. Retail executives from big brands like Foot Locker executive vice president and chief commercial officer Frank Bracken, Rent the Runway co-founder and CEO Jennifer Hyman and Pacsun CEO Brie Olson shared their thoughts on the shifts they are making to keep their foothold in the industry.

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Meta To Lay Off ‘Low Performers’ According to Internal Memo From Mark Zuckerberg

Retail Wire

Meta is about to trim 5% of its workforce, according to CEO Mark Zuckerberg.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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US burger brand’s comeback: Wendy’s makes its new Australian debut

Inside Retail

US fast food brand Wendys, the home of the square hamburger, launched with a store on Cavill Avenue in Surfers Paradise, Gold Coast on Wednesday (January 15). The arrival of the first Australian location in 40 years will kickstart national expansion. The master franchisee for Wendys Australia is the global leader in franchise operations, the California-based Flynn Group.

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Orlando Cat Café Offers Franchise Model For Interactive Feline Experience

Retail Wire

Cat café's offer an interactive feline experience.

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Premier deal wins support of Myer’s independent advisor

Inside Retail

Myer’s proposal to acquire Premier Retail’s apparel brands Just Jeans, Jay Jays, Portmans, Dotti, and Jacqui E has received approval from the department store chain’s independent expert. “The independent expert… has advised Myer that it continues to conclude that the proposed combination is fair and reasonable to non-associated Myer shareholders, in the absence of a superior proposal,” said Myer in a stock exchange filing.

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Latest McDonald’s $1M+ Lawsuit Alleges Worker Threw Drink at Patron in Drive-Thru Window

Retail Wire

McDonald's is facing yet another lawsuit.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Asda bolsters leadership team with new appointments under value push

Retail Gazette

Asda has unveiled a host of changes to its leadership team in a bid to “satisfy the daily and weekly shopping needs of ordinary working people and their families who demand value” Liz Evans, who currently leads the George clothing brand, will be taking up the position of chief commercial officer for non-food and retail at the supermarket, leading its large store operations on a permanent basis, alongside her continued leadership of the George clothing brand.

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Ice Cream Recall: Popular Brand Sold at Target, Wegmans, More Recalled for Undeclared Allergen

Retail Wire

A nationwide ice cream recall is in effect.

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Booths posts record Christmas sales driven by ‘exemplary’ service

Retail Gazette

Booths celebrated record Christmas sales over the festive period, driven by its service, quality and availability across the business. Sales shot up 9.3% in the key three week period ended 4 January, up 8.3% the year prior. The upmarket grocer reported record Christmas week revenues, up 6.7%, while it witnessed its biggest ever single day sales on 23 December.

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Perkins Pie-Inspired Doughnuts Are The Perfect Portable Bite

Retail Wire

Perkins introduces its pie-Inspired doughnuts, a portable bite of deliciousness.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How to Create Unforgettable Customer Experiences with Ronn Nicolli

Hyken

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is hospitality mentality? What role does storytelling play in creating memorable customer experiences? Why is meeting or exceeding customer expectations important in the hospitality industry? How do personal interactions complement technology in creating a seamless customer service experience?

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The Perfume Shop launches Store+ app initiative to enhance the customer perfume experience

A1 Retail

The Perfume Shop has implemented the first phase of their Store+ app initiative. Store+ is an initiative designed to enhance the customers shopping experience and make it easier for them when it comes to making an informed perfume purchase. Store+ has been launched in response to The Perfume Shops extensive customer and market research which identified that nearly three-quarters (72 percent) of customers often require further additional information and services when in-store, with 58 percent reg

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G Spot by Gillian Anderson lands first supermarket listing with Sainsbury’s

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! G Spot, the irreverent plant-based functional drinks brand co-founded by acclaimed actress Gillian Anderson, has secured its first supermarket listing with Sainsburys, marking a major milestone in the brand’s journey since launching 20 months ago.

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Boots poaches Asda’s chief retail officer

Retail Gazette

Boots has poached Asdas retail boss Simon Gregg as its new chief retail, logistics and pharmacy operations director. Gregg joins the business on Monday (20 January) from his current position as chief ecommerce and retail officer at Asda, Retail Week reported. He spent the last eight years at the UKs third biggest grocer, responsible for its retail and online shopping channels.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Macy’s doubles down on its ‘three-brand portfolio’

Retail Dive

CEO Tony Spring said that Macy’s, Bloomingdale’s and Bluemercury are stronger together thanks to back-end synergies.

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Poundland cracks down on in-store crime with new campaign

A1 Retail

Poundland is launching its Against Retail Crime initiative this week as part of its ongoing efforts to address increasing shop theft, as well as abuse and harassment of its colleagues. Poundland is investing significantly in security enhancements. Part of this investment will support its 800-plus store estate as its equipped with anti-theft innovation to deter shoplifting and with communication headsets to allow its people to communicate quickly when incidents occur and take action swiftly and s

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GUESS Elevates Alpine Glamour

365 Retail

GUESS has unveiled its Winter Project for the 2024/2025 season, blending high fashion with immersive experiences across Europes premier alpine locations. Following the success of its debut year, the project highlights branded gondolas, ski lifts, and signature GUESS swings, enhancing outdoor engagement. The 2024/2025 edition introduces revamped logotypes inspired by frosted alpine hues, adding a refined touch to the activations.

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Kimco Realty Acquires 254,000-Square-Foot Shopping Mall in Jacksonville, Florida

Shopping Center

Jacksonville, Fla. Kimco Realty has acquired The Markets at Town Center, a 254,000-square-foot shopping mall located in Jacksonville, for $108 million. Sprouts Farmers Market anchors the property, which was… The post Kimco Realty Acquires 254,000-Square-Foot Shopping Mall in Jacksonville, Florida appeared first on Shopping Center Business.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.