Fri.Aug 23, 2024

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Consumer confidence stalls in August

Retail Gazette

Consumer confidence in the UK remained stable in August, despite people feeling less optimistic about the wider economy. The GfK Consumer Confidence Barometer came in at -13 this month, in line with the July reading and up from -25 in August last year. The measure for the forecast personal finances over the next 12 months jumped by three points to +6, which GfK client strategy director Joe Staton said could be due to the recent Bank of England interest-rate cut, “and hopes of more to come&

Consumer 111
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When it Comes to Retail Cybersecurity, Do Take It Personally

Retail TouchPoints

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service.

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Del Taco & Danny Trejo Join Forces on a New Menu Offering

Retail Wire

Del Taco has a new Al Pastor menu in collaboration with the "Machete" actor.

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Labor Regulator: Amazon is a Joint Employer of Its Third-Party Delivery Drivers

Retail TouchPoints

Prosecutors at the National Labor Relations Board’s (NLRB) have determined that Amazon is a joint employer of the third-party drivers it contacts with for package deliveries in California rather than a subcontractor, as the ecommerce giant has maintained. Regulators also agreed that Amazon engaged in unfair labor practices in its dealings with workers at its Delivery Service Partner (DSP) in Palmdale, Calif. by refusing to recognize the drivers’ decision to unionize with the Teamsters.

ATS 221
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Panera Has 5 New Bakery Items for Customers. Here’s What We Know About Them

Retail Wire

Panera has revamped its menu in recent months.

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TJX Buys 35% Stake in Dubai-Based Brands for Less

Retail TouchPoints

The TJX Companies will invest approximately $360 million to purchase a 35% stake in Brands for Less , an off-price apparel, toys and home fashions retailer with more than 100 stores in the UAE and Saudi Arabia as well as an ecommerce business. TJX expects the acquisition to close later this fiscal year, which ends in February 2025. The retailer, which operates the TJ Maxx, Marshalls, HomeGoods and Sierra brands, has ambitious growth plans.

Apparel 219

More Trending

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TJ Maxx Creates Mentorship Program for Next Generation of Stylists

Retail TouchPoints

TJ Maxx has created Styled by Runway, an incubator program for five stylists that will provide them with premium designer fashions from the retailer’s luxury-level Runway shop. The months-long program includes a Runway at TJ Maxx shopping stipend to build the stylists’ closets, access to the retailer’s social community and mentorship from celebrity stylist Micaela Erlanger.

Jewelry 196
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USPS To Host Virtual Conference on Proposed Operational Changes

Retail Wire

The United States Postal Service (USPS) will host a virtual conference to unveil and discuss planned operational improvements and modifications to current service standards.

Planning 147
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Mobile shopping forecast to drive over half of online holiday sales: report

Retail Dive

With more people shopping on mobile devices, a “tipping point” is on the horizon with consumer behavior, according to Adobe Analytics.

Shopping 119
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Peloton Adding Activation Fee for Customers Buying Used Equipment

Retail Wire

Peloton announced a new fee to help capture revenue lost from equipment sales in the secondary market.

Marketing 130
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Farfetch to close down software service in strategic shift

Retail Gazette

Farfetch is shutting down its white-label business unit, Platform Solutions, which provides online shopping tools for retailers. The move comes as the luxury fashion retailer focuses on its core luxury marketplace as its operating losses drag down its new owner Coupang’s profits. Farfetch Platform Solutions, which counted Reebok, Harrods, Paul Smith and Off-White as clients, offered commerce solutions and retail technology designed for use by brands and retailers.

Boutique 111
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7-Eleven Hawai’i Launches New Mobile App With Exclusive Deals and Services

Retail Wire

7-Eleven Hawai'i has unveiled a new mobile app that aims to increase customer convenience and engagement. But there's one caveat—the app is only available across all of the 67 7-Eleven stores in O'ahu, Maui, Kaua'i, and Hawai'i Island.

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John Lewis reveals top 10 Christmas 2024 toys

Retail Gazette

John Lewis has revealed its top ten toys for Christmas 2024 as it gears up for the much anticipated golden quarter. The retailer said customers have already started thinking about the holiday period, with over 1,000 online searches recorded on its website so far this month. Its top picks, which range from £14.99 to £250, focus on togetherness with all toys designed to play with friends or family and encourage imaginary play and escapism.

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Gap Partners With Troye Sivan To Drop Fall Line With a ’90s Twist

Retail Wire

The fall denim drop leans into a decade when baggy jeans were all the rage.

Apparel 130
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Ace Hardware sales up 3% as it leans into stores

Retail Dive

The retailer debuted its Elevate Ace store concept in the quarter and is on track to open 200 stores by the end of the year.

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Jason and Kylie Kelce ‘Wing It’ at Wawa for New Back-to-School Promotion

Retail Wire

Jason Kelce and his wife Kylie are learning how to "wing it" as their kids go back to school with help from Wawa.

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Amazon launches annual grocery subscription plan

Retail Dive

The yearly option’s debut comes just a few months after the company rolled out its monthly subscription offering.

Planning 107
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Fast-Casual Restaurant Cava Crushes Earnings Expectations in Q2 2024

Retail Wire

Cava's new grilled steak propelled same-store sales way above what analysts predicted.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Urban Outfitters sees return to ‘pre-COVID behavior’ as sales slow in recent weeks

Retail Dive

The apparel conglomerate’s CEO said that, starting in July, already careful shoppers grew even more selective, which could be a new reality.

Returns 106
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Peloton Adding Subscription Activation Fee for Customers Buying Used Equipment

Retail Wire

Peloton announced new fees to help capture revenue lost from equipment sales in the secondary market.

Marketing 130
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John Lewis to help staff and customers following The Floor Room’s collapse

Retail Gazette

John Lewis has stepped in to support former employees and customers tied to its in-store The Floor Room concessions, following its collapse earlier this month. The flooring retailer, which traded from 34 of John Lewis’ department stores, went into administration at the start of the month , resulting in 200 job losses. The Carpetright sister brand opened concessions last year and staff from the high street retailer were transferred across to the Nestware-owned business.

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Alyson Hannigan Partners With Kevin’s Natural Foods To Alleviate Back-to-School Stress

Retail Wire

As the back-to-school season intensifies, Kevin's Natural Foods has teamed up with actress and mother Alyson Hannigan to tackle what they call, "Irritable Parent Syndrome" (IPS).

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Adidas opts to avoid China in US product sourcing

Retail Dive

The retail brand is leaning on more localized supply chains to improve its speed and agility.

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Lipton Ice Tea launches 90s inspired clothing collaboration ‘That Summer Feeling’ with creator-founded streetwear brand Cruel Pancake

A1 Retail

Lipton Ice Tea® announces its first ever fashion venture with the launch of ‘That Summer Feeling’, a vibrant and exclusive 25-piece clothing collection that blends Cruel Pancake’s bold designs with Lipton’s refreshing brand identity The partnership with the creator-founded streetwear brand Cruel Pancake underlines Lipton Ice Tea’s commitment to creator-first marketing, supported by an influencer gifting strategy and creator-attended launch party.

Fashion 96
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Target exec says GenAI tool is boosting worker efficiency

Retail Dive

The chatbot, which helps Target’s team members resolve on-the-job challenges, is making it easier and faster to assist customers, COO and CFO Michael Fiddelke said.

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SMEs Face Unique Cross-Border Compliance Hurdles

LS Retail

©iStock/Maximusnd Unlike their larger counterparts, SMEs often lack dedicated tax departments or adequate resources to devote to compliance efforts. Many rely on a single financial professional or a small team to handle all aspects of their finances, including increasingly complex international tax obligations. The bottom line is that cross-border compliance complexity impacts SME's decision to enter new markets due to customs duty and import calculations, HS and tariff code classification, trad

Finance 93
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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The Weekly Closeout: Amazon’s October sales event returns and Hollister goes back to school

Retail Dive

The e-commerce giant is prepping for its unofficial holiday kickoff event, while the apparel brand launched a collection featuring over 30 U.S. universities.

Returns 91
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Myth-Busting Assurance: Device-Centric vs. Service-Centric and Why Both Are Key

Cisco Retail

This blog compares user experience insights offered by device-level vs. service-level assurance. Learn which approach to assurance can help you gain a valuable customer-centric view.

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Avocado Green Brands names COO, builds out leadership team

Retail Dive

The sustainability-focused mattress company named Matthew Anderson as its chief operating officer, among other personnel announcements.

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Shein finds child labour cases at supplier factories

Retail Gazette

Shein has said it found two cases of child labour at suppliers last year. The fast fashion giant said it temporarily suspended orders from the suppliers concerned until they had addressed the issue, the BBC reported. The revelation came as Shein considers an IPO in London , having grown rapidly over the last few years as shoppers look for affordable fashion amid the cost-of-living crisis.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.