Retail Gazette

AUGUST 23, 2024

Consumer confidence in the UK remained stable in August, despite people feeling less optimistic about the wider economy. The GfK Consumer Confidence Barometer came in at -13 this month, in line with the July reading and up from -25 in August last year. The measure for the forecast personal finances over the next 12 months jumped by three points to +6, which GfK client strategy director Joe Staton said could be due to the recent Bank of England interest-rate cut, “and hopes of more to come&

Consumer 111

Consumer Finance ATS 111

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service.

Payment Services 317

Payment Services Management Location Consumer 317

Retail Wire

AUGUST 23, 2024

Del Taco has a new Al Pastor menu in collaboration with the "Machete" actor.

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Retail TouchPoints

AUGUST 23, 2024

Prosecutors at the National Labor Relations Board’s (NLRB) have determined that Amazon is a joint employer of the third-party drivers it contacts with for package deliveries in California rather than a subcontractor, as the ecommerce giant has maintained. Regulators also agreed that Amazon engaged in unfair labor practices in its dealings with workers at its Delivery Service Partner (DSP) in Palmdale, Calif. by refusing to recognize the drivers’ decision to unionize with the Teamsters.

ATS 264

ATS Fulfillment 264

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Customer Experience

Retail Wire

AUGUST 23, 2024

Panera has revamped its menu in recent months.

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Retail TouchPoints

AUGUST 23, 2024

The TJX Companies will invest approximately $360 million to purchase a 35% stake in Brands for Less , an off-price apparel, toys and home fashions retailer with more than 100 stores in the UAE and Saudi Arabia as well as an ecommerce business. TJX expects the acquisition to close later this fiscal year, which ends in February 2025. The retailer, which operates the TJ Maxx, Marshalls, HomeGoods and Sierra brands, has ambitious growth plans.

Apparel 263

Apparel Fashion Planning Store Operations 263

Retail TouchPoints

AUGUST 23, 2024

TJ Maxx has created Styled by Runway, an incubator program for five stylists that will provide them with premium designer fashions from the retailer’s luxury-level Runway shop. The months-long program includes a Runway at TJ Maxx shopping stipend to build the stylists’ closets, access to the retailer’s social community and mentorship from celebrity stylist Micaela Erlanger.

Jewelry 259

Jewelry Fashion Shopping ATS 259

Retail Wire

AUGUST 23, 2024

The United States Postal Service (USPS) will host a virtual conference to unveil and discuss planned operational improvements and modifications to current service standards.

Planning 147

Planning 147

Retail Dive

AUGUST 23, 2024

With more people shopping on mobile devices, a “tipping point” is on the horizon with consumer behavior, according to Adobe Analytics.

Shopping 128

Shopping Consumer 128

Retail Wire

AUGUST 23, 2024

Peloton announced a new fee to help capture revenue lost from equipment sales in the secondary market.

Marketing 130

Marketing 130

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Retail Dive

AUGUST 23, 2024

The retailer debuted its Elevate Ace store concept in the quarter and is on track to open 200 stores by the end of the year.

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Retail Wire

AUGUST 23, 2024

7-Eleven Hawai'i has unveiled a new mobile app that aims to increase customer convenience and engagement. But there's one caveat—the app is only available across all of the 67 7-Eleven stores in O'ahu, Maui, Kaua'i, and Hawai'i Island.

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Retail Dive

AUGUST 23, 2024

The yearly option’s debut comes just a few months after the company rolled out its monthly subscription offering.

Planning 122

Planning 122

Retail Wire

AUGUST 23, 2024

The fall denim drop leans into a decade when baggy jeans were all the rage.

Apparel 130

Apparel 130

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Customer Experience

Retail Dive

AUGUST 23, 2024

The apparel conglomerate’s CEO said that, starting in July, already careful shoppers grew even more selective, which could be a new reality.

Returns 116

Returns Apparel 116

Retail Wire

AUGUST 23, 2024

Jason Kelce and his wife Kylie are learning how to "wing it" as their kids go back to school with help from Wawa.

Promotions 130

Promotions ATS 130

Retail Gazette

AUGUST 23, 2024

Farfetch is shutting down its white-label business unit, Platform Solutions, which provides online shopping tools for retailers. The move comes as the luxury fashion retailer focuses on its core luxury marketplace as its operating losses drag down its new owner Coupang’s profits. Farfetch Platform Solutions, which counted Reebok, Harrods, Paul Smith and Off-White as clients, offered commerce solutions and retail technology designed for use by brands and retailers.

Boutique 111

Boutique Finance Fashion Shopping 111

Retail Wire

AUGUST 23, 2024

Cava's new grilled steak propelled same-store sales way above what analysts predicted.

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Marketing

Retail Dive

AUGUST 23, 2024

The chatbot, which helps Target’s team members resolve on-the-job challenges, is making it easier and faster to assist customers, COO and CFO Michael Fiddelke said.

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Retail Wire

AUGUST 23, 2024

Peloton announced new fees to help capture revenue lost from equipment sales in the secondary market.

Marketing 130

Marketing 130

Retail Gazette

AUGUST 23, 2024

John Lewis has revealed its top ten toys for Christmas 2024 as it gears up for the much anticipated golden quarter. The retailer said customers have already started thinking about the holiday period, with over 1,000 online searches recorded on its website so far this month. Its top picks, which range from £14.99 to £250, focus on togetherness with all toys designed to play with friends or family and encourage imaginary play and escapism.

Department Stores 111

Department Stores 111

Retail Dive

AUGUST 23, 2024

The retail brand is leaning on more localized supply chains to improve its speed and agility.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Gazette

AUGUST 23, 2024

John Lewis has stepped in to support former employees and customers tied to its in-store The Floor Room concessions, following its collapse earlier this month. The flooring retailer, which traded from 34 of John Lewis’ department stores, went into administration at the start of the month , resulting in 200 job losses. The Carpetright sister brand opened concessions last year and staff from the high street retailer were transferred across to the Nestware-owned business.

Department Stores 105

Department Stores Finance ATS 105

Retail Dive

AUGUST 23, 2024

The sustainability-focused mattress company named Matthew Anderson as its chief operating officer, among other personnel announcements.

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A1 Retail

AUGUST 23, 2024

Lipton Ice Tea® announces its first ever fashion venture with the launch of ‘That Summer Feeling’, a vibrant and exclusive 25-piece clothing collection that blends Cruel Pancake’s bold designs with Lipton’s refreshing brand identity The partnership with the creator-founded streetwear brand Cruel Pancake underlines Lipton Ice Tea’s commitment to creator-first marketing, supported by an influencer gifting strategy and creator-attended launch party.

Fashion 105

Fashion Advertising Consumer Accounting 105

Retail Dive

AUGUST 23, 2024

The e-commerce giant is prepping for its unofficial holiday kickoff event, while the apparel brand launched a collection featuring over 30 U.S. universities.

Returns 105

Returns Apparel 105

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Marketing

LS Retail

AUGUST 23, 2024

©iStock/Maximusnd Unlike their larger counterparts, SMEs often lack dedicated tax departments or adequate resources to devote to compliance efforts. Many rely on a single financial professional or a small team to handle all aspects of their finances, including increasingly complex international tax obligations. The bottom line is that cross-border compliance complexity impacts SME's decision to enter new markets due to customs duty and import calculations, HS and tariff code classification, trad

Finance 101

Finance Shipping Marketing 101

Retail Wire

AUGUST 23, 2024

As the back-to-school season intensifies, Kevin's Natural Foods has teamed up with actress and mother Alyson Hannigan to tackle what they call, "Irritable Parent Syndrome" (IPS).

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Cisco Retail

AUGUST 23, 2024

This blog compares user experience insights offered by device-level vs. service-level assurance. Learn which approach to assurance can help you gain a valuable customer-centric view.

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Retail Gazette

AUGUST 23, 2024

Shein has said it found two cases of child labour at suppliers last year. The fast fashion giant said it temporarily suspended orders from the suppliers concerned until they had addressed the issue, the BBC reported. The revelation came as Shein considers an IPO in London , having grown rapidly over the last few years as shoppers look for affordable fashion amid the cost-of-living crisis.

Payment Services 72

Payment Services Fast Fashion ATS Fashion 72

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