Inside Retail
JUNE 30, 2024
Piccolo Me has appointed David Ciantar as its new group general manager, effective 7 July, 2024. Ciantar moves to the cafe chain with more than 30 years of franchising and senior management experience. He has held senior key roles at McDonald’s Australia, Pizza Hut, Gloria Jeans Coffees, Telstra, Pirtek, Aramex, and Anytime Fitness. Most recently Ciantar was a senior executive at consultancy firm Franchise Ready.
Retail Wire
JUNE 30, 2024
The Jim Pattison Group, a prominent Canadian conglomerate with extensive business operations in Canada and the U.S., has expanded its reach by acquiring Save Mart Companies from private equity firm Kingswood Capital Management, which had owned the retailer since 2022.
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Inside Retail
JUNE 30, 2024
From acquiring an engagement ring to buying a wedding dress, few life events are as rife with retail opportunities as planning and hosting a wedding. Last year, the average wedding cost around US$38,000. In 2019, that number was US$28,000, reports The Knot, a global technology company that provides content, tools, products and services for couples planning weddings.
Retail Wire
JUNE 30, 2024
Kate Spade New York has dipped into a new and flavorful collaboration, teaming up with Heinz to launch a limited-edition capsule collection that celebrates the iconic ketchup brand. This unique partnership blends the chic style of Kate Spade New York with the vibrant spirit of Heinz, offering a range of fashion and accessories infused with Heinz's signature red and classic branding.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
JUNE 30, 2024
Cosmetics retailer Mecca has opened the revamped 555sqm Carousel store in Cannington, marking its biggest location in Western Australia. The store rounded out a five-year expansion initiative to provide the services, brands and experiences customers are looking for, The West Australian reported. Since 2019, Mecca has expanded its presence in Western Australia with the redevelopment of its Karrinyup, Subiaco, Booragoon and Carousel stores, which paved the way for the entry of 60 additional beauty
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Inside Retail
JUNE 30, 2024
There was good news and bad news in Nike’s earnings announcement last week for its fourth fiscal quarter of 2024, which concluded on May 31. The good news was that, regionally, Greater China remained its strongest growth area, with an increase in sales of 2.9 per cent for the quarter and 4.1 per cent for the year as a whole. (Excluding currency fluctuations, growth was actually about eight percent for the year.
Retail Wire
JUNE 30, 2024
Costco Rotisserie Chicken packaging has stirred up a storm among loyal customers, who are not pleased with the change from plastic clamshell containers to plastic food service bags. This environmentally motivated move, aimed at reducing plastic waste, began rolling out across the United States in March 2024, as reported by Consumer Reports.
Inside Retail
JUNE 30, 2024
Fashion retailer Revolve Group has acquired a majority stake in French luxury brand Alexandre Vauthier. As part of the transaction, Revolve will contribute purchased assets to a newly formed entity and invest 6 million euro ($9.67 million) over three years. Additional terms were not disclosed. The group said the acquisition will further differentiate it in the premium and high-end fashion market.
Retail Wire
JUNE 30, 2024
In a recent development, John Deere has disclosed plans to lay off approximately 600 production employees across three of its factories by August 30. This decision affects workers at the John Deere Harvester Works in East Moline, Illinois, with around 280 employees impacted, as well as the John Deere Davenport Works in Davenport, Iowa, where about 230 employees will be affected.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Gazette
JUNE 30, 2024
Shein is planning to source its clothes for its European market in Turkey as it looks to reduce criticism about its supply chain. The fast fashion giant is understood to be looking at using suppliers that are closer to its main markets after receiving a backlash amid its plans for a £50bn floatation on the London Stock Exchange, This is Money reported.
Hyken
JUNE 30, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. CX Makeover: 11 Ways to Improve Customer Experience by Ken McMahon (Nextiva) Employees interact with customers every day and are a valuable source of CX knowledge.
Retail Gazette
JUNE 30, 2024
Nike is planning to launch a new $100-and-under sneaker line as it looks to combat weak sales. The sporting giant’s chief financial officer confirmed on Thursday that the new range, which is priced around £79 or less, will be rolled out in countries around the world, Reuters reported. It comes as Nike slashed its 2025 forecast after reporting weaker than expected fourth quarter sales, which fell 2% to £9.6bn.
Retail Times
JUNE 30, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! ZOE, the science and nutrition company, is launching a first-to-market daily whole food supplement, exclusively in Waitrose stores on 17th July and available as part of the £5 Food to Go meal deal. ZOE’s Daily30+ is a savoury mix of seeds, herbs, nuts, legumes and functional mushrooms, formulated to provide the diversity of over 30 […] If you want
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Gazette
JUNE 30, 2024
Boots boss Seb James is stepping down from the retailer after its owner shelved plans for a multibillion-pound sale for the second time. The chief executive, who joined the high street health and beauty chain in 2018, will leave the business in November, Sky News reported. City sources said that James had accepted a new role in the healthcare industry.
Retail Gazette
JUNE 30, 2024
Private equity giants Gordon Brothers and Alteri Investors are among those eyeing a possible rescue of The Body Shop’s stricken high street operations. The Laura Ashley-owner, which is led by former Mothercare boss Mark Newton-James in the UK, is understood to have submitted a rescue bid with administrators for what is left of the cosmetic chain, The Telegraph reported.
Retail Gazette
JUNE 30, 2024
Ann Summers is set to launch a new online marketplace later this month, which it described as the “ultimate house of underwear” The lingerie retailer said the platform will launch with 15 brands, including Calvin Klein Underwear, Lemonade Dolls, Curvy Kate, Nudea, and will be the only underwear specific site in the UK. Knickerbox.com, which will not sell sex products or toys, will go live on the late Ann Summers founder Jacqueline Gold CBE’s birthday on July 16.
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