Retail TouchPoints

JUNE 19, 2024

Four years after the pandemic roiled the retail industry and disrupted supply chains in previously unimaginable ways, retailers across the country are still recovering. Wild swings in consumer demand have made it difficult to determine appropriate inventories, and the costs of owning their logistics infrastructures are continuing to skyrocket. That is leading many retailers to consider outsourcing their warehousing and logistics to third parties.

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Inside Retail

JUNE 19, 2024

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

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Retail Wire

JUNE 19, 2024

California hit Amazon with a nearly $6 million fine.

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Inside Retail

JUNE 19, 2024

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

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Consumer Marketing Location Management 264

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail Wire

JUNE 19, 2024

Netflix has announced it will launch two huge entertainment hubs in separate U.S. cities, offering fans immersive experiences and themed retail shops.

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Shopping 279

Tokinomo

JUNE 19, 2024

The retail value chain is a crucial concept that businesses must understand in order to succeed in today's competitive marketplace. By comprehending the intricacies of this chain, organizations can identify opportunities for growth and leverage them to their advantage. In this article, we will explore the various components of the retail value chain, discuss its significance for business, delve into the challenges faced in managing it, and highlight strategies to optimize its efficiency.

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Retail Focus

JUNE 19, 2024

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

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Retail Wire

JUNE 19, 2024

Grocery shopping is on the cusp of a digital revolution as electronic shelf labels (ESLs) begin to replace traditional price stickers in stores across the nation. This month, Walmart announced its plan to implement ESLs in 2,300 stores by 2026, joining the ranks of retailers like Whole Foods, Amazon Fresh, and Schnucks, who have already adopted the technology.

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Supermarket Shopping Customer Experience Planning 264

Inside Retail

JUNE 19, 2024

Richemont’s online multi-brand luxury retailer Yoox Net-A-Porter (YNAP) is reportedly withdrawing from China, according to multiple local sources. The company’s joint venture with Alibaba, named Feng Mao, is anticipated to undergo liquidation. Richemont’s spokesperson told the Financial Times the move was made in the context of a global YNAP plan to focus “investments and resources on its core and more profitable geographies.

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Retail Wire

JUNE 19, 2024

H&M Group has taken a significant step in advancing its climate strategy by partnering with and investing in Rondo Energy, a leader in zero-carbon industrial heat and power solutions.

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Fast Fashion Fashion 264

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

JUNE 19, 2024

Ellie Degraeve is the founder of sustainable lifestyle e-commerce site Go For Zero. An online store that has built a loyal community of consumers looking for low-waste and toxin-free products. It is through Degraeve’s leadership that Go For Zero’s mission to stock products that are ‘good for you and the planet’ extends beyond just sustainability. Here, we speak with Degraeve about how retail can be a tool to help level the gender gap and elevate female businesses.

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Supermarket ATS Consumer 147

Retail Wire

JUNE 19, 2024

Dollar Tree didn't pull the recalled applesauce off the shelves fast enough, according to the FDA.

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Inside Retail

JUNE 19, 2024

The average full-size Australian supermarket stocks around 20,000 SKUs – but by shopping for just 14 items, Choice has concluded that Aldi’s grocery prices are 25 per cent less than those of the two major players. As part of the study, the consumer lobby group sent mystery shoppers to 81 regional and metropolitan supermarkets nationwide, including Aldi, Woolworths, and Coles, to record prices of 14 grocery items, namely: Apples Carrots Weet-Bix Sliced white bread Flour Penne White sugar Te

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Retail Wire

JUNE 19, 2024

The Mexican fast-food chain is acknowledging its most regular customer base as young urban male suited and booted office workers, and it's launching a meal special to cater specifically to them.

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Finance 262

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Customer Experience

JUNE 19, 2024

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.

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Retail Wire

JUNE 19, 2024

On Tuesday at the Augmented World Expo, Snap showcased an initial version of its real-time, on-device image diffusion model, designed to create dynamic augmented reality (AR) experiences.

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ATS 238

Retail Gazette

JUNE 19, 2024

Clarks is looking to cut more than 150 jobs after plunging to a loss amid weakened consumer demand and rising costs. Staff at risk of redundancy are understood to be across the footwear retailer’s global offices, which include UK headquarters in Somerset and an American head office in Massachusetts, Drapers reported. It is the latest round of job cuts and follows the dismissal of 103 members of staff in 2023 to “protect the progress has made over the last couple of years” on its trading performa

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ATS Wholesale Promotions Management 122

Retail Wire

JUNE 19, 2024

TikTok claims that they are working with the FTC.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Gazette

JUNE 19, 2024

Executive pay in retail has been in the spotlight over recent weeks as Tesco boss Ken Murphy became the sector’s highest paid chief executive last year when his pay packet doubled to £9.93m. However, he may face competition from Asda’s new boss as it emerged that co-owner Mohsin Issa is creating a £10m package to woo a prospective leader.

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Retail Wire

JUNE 19, 2024

The Food Hall Co., renowned for creating top-tier dining and entertainment destinations, is excited to unveil its latest development, Shaver Hall, in New York City. Set to open on the ground floor of Amazon's Hank building at 424 5th Avenue, Shaver Hall will occupy approximately 35,000 square feet in the historic Lord & Taylor building. This new food hall aims to celebrate the rich heritage of its location while introducing a dynamic culinary experience to Midtown Manhattan.

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Location ATS 130

Retail Gazette

JUNE 19, 2024

M&S has reversed its decision to ban the use of alpaca wool in a move that threatens a backlash with animal rights campaigners. The high street retailer said it would be allowing the use of alpaca yarn in its clothes after banning the fibre in 2020 following pressure from campaign group Peta, The Telegraph reported. M&S said at the time an investigation by the animal rights group highlighted “concerns around the welfare of animals that are farmed to produce alpaca [wool]” and as such, wa

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ATS Fashion 116

Cisco Retail

JUNE 19, 2024

Empowering refugees with vital digital skills and meaningful job opportunities through Cisco Networking Academy, Community Corporate in Australia is getting results.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Gazette

JUNE 19, 2024

Uber Eats has become a force to be reckoned with in grocery, which now accounts for around 40% of all orders. But the delivery platform has no intention of stopping there and is adding a host of new features to its app to make itself more attractive to shoppers. The changes come as the company’s global head of grocery and retail Susan Anderson insists grocery shopping trends have “fundamentally changed,” with consumers carrying out fewer big shops at the supermarket and leaning

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Cisco Retail

JUNE 19, 2024

This blog delves into two crucial issues for EU policymakers to enhance Europe's cyber resilience: unsupported connected devices within critical infrastructure networks and the handling of discovered vulnerabilities by government agencies.

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Retail Gazette

JUNE 19, 2024

Sainsbury’s has agreed to sell most of its banking arm to Natwest Group and expects to complete the transaction in the first half of next year. The supermarket chain said its personal loan, credit card and retail deposit portfolios will be transferred across to the bank. Sainsbury’s said it will retain its commission income businesses, including insurance, ATMs and travel money, as “these are capital-light and profitable businesses with a strong connection to [its] core retail offer&

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LS Retail

JUNE 19, 2024

©iStock/wildpixel Juneteenth remains a day to reflect on the enduring struggle for freedom, equality, and self-determination in the African American experience. Learn more about what it is and what it means.

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Gazette

JUNE 19, 2024

Amazon UK could be forced to recognise a trade union for the first time as its warehouse workers are set to begin voting next month. Union GMB have arrived at the retailer’s Coventry depot to kick off a month-long ballot process that will see more than 3,000 staff invited to a series of 45-minute meetings with union representatives and separate gatherings with the e-commerce giant, at which the two sides will make their case.

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ATS 105

One Step Retail

JUNE 19, 2024

Dive into the insights from a captivating episode of the One Step Beyond Cyber Podcast, hosted by our Founder and CEO, Scott Kreisberg. To suit your preference, we've transcribed the key takeaways into this blog post. If you prefer to watch the video version, the full podcast episode is linked at the end of the intro for your convenience.

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ATS 88

Retail Gazette

JUNE 19, 2024

Mango is set to open a new store at Gateshead’s Metrocentre this summer, its biggest one in the region. The Spanish fashion retailer has taken a 6,233 sq ft space, where it will sell an assortment of womenswear and menswear, adjacent to Jo Malone in the centre’s lower Red Mall, next to the likes of Zara, H&M and Flannels. The signing comes as Mango revealed plans to open more than 20 new stores this year as it looks to bolster its presence in the UK.

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365 Retail

JUNE 19, 2024

On June 19th, the global vape brand SKE inaugurated its first flagship store in the UK, located at 44 Cross Street, Manchester, M2 7AR. This new establishment underscores SKE’s commitment to providing a comprehensive shopping experience for vaping enthusiasts in the area. The store features a high-tech design with three large LED screens, intended to capture customers’ attention.

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Consumer Shopping Location Marketing 64

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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