Wed.Jun 19, 2024

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7 Steps to Crafting Effective RFPs for Retail Logistics Services

Retail TouchPoints

Four years after the pandemic roiled the retail industry and disrupted supply chains in previously unimaginable ways, retailers across the country are still recovering. Wild swings in consumer demand have made it difficult to determine appropriate inventories, and the costs of owning their logistics infrastructures are continuing to skyrocket. That is leading many retailers to consider outsourcing their warehousing and logistics to third parties.

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Is the customer always right? Putting the power of brand communities to the test

Inside Retail

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

Consumer 299
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California’s Fine Against Amazon: What We Know

Retail Wire

California hit Amazon with a nearly $6 million fine.

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Pokemon launches online stores for Australia, New Zealand

Inside Retail

Pokemon Center will open online stores in Australia and New Zealand, giving customers a more convenient option to purchase Pokemon items. Pokemon Center, a retail chain offering a wide range of Pokemon products, is currently available in the US, Canada and the UK. It offers Pokemon trading card games and other products imported from Japan including collectible figures, apparel and accessories The platforms will also include collaborations with Squishmallows and Funko; licenced clothes and access

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Netflix To Open 2 New Venues With Themed Shops and Interactive Experiences

Retail Wire

Netflix has announced it will launch two huge entertainment hubs in separate U.S. cities, offering fans immersive experiences and themed retail shops.

Shopping 279
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Is the customer always right? Putting the power of brand communities to the test

Inside Retail

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

Consumer 264

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Retail Value Chain: Understanding Its Importance for Business

Tokinomo

The retail value chain is a crucial concept that businesses must understand in order to succeed in today's competitive marketplace. By comprehending the intricacies of this chain, organizations can identify opportunities for growth and leverage them to their advantage. In this article, we will explore the various components of the retail value chain, discuss its significance for business, delve into the challenges faced in managing it, and highlight strategies to optimize its efficiency.

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Supermarket Shopping Set for Electronic Shelf Labels

Retail Wire

Grocery shopping is on the cusp of a digital revolution as electronic shelf labels (ESLs) begin to replace traditional price stickers in stores across the nation. This month, Walmart announced its plan to implement ESLs in 2,300 stores by 2026, joining the ranks of retailers like Whole Foods, Amazon Fresh, and Schnucks, who have already adopted the technology.

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Saucony Unveils Paris Fashion Week ‘Comfort Zone’, in partnership with Distance and Views

Retail Focus

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

Fashion 162
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H&M Group Strengthens Climate Strategy With Investment in Rondo Energy

Retail Wire

H&M Group has taken a significant step in advancing its climate strategy by partnering with and investing in Rondo Energy, a leader in zero-carbon industrial heat and power solutions.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Net-A-Porter to exit China: What’s the future for multi-brand luxury platforms?

Inside Retail

Richemont’s online multi-brand luxury retailer Yoox Net-A-Porter (YNAP) is reportedly withdrawing from China, according to multiple local sources. The company’s joint venture with Alibaba, named Feng Mao, is anticipated to undergo liquidation. Richemont’s spokesperson told the Financial Times the move was made in the context of a global YNAP plan to focus “investments and resources on its core and more profitable geographies.

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FDA Slaps Dollar Tree With Warning Over Lead-Contaminated Applesauce

Retail Wire

Dollar Tree didn't pull the recalled applesauce off the shelves fast enough, according to the FDA.

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Why Go For Zero prioritises stocking female-owned businesses

Inside Retail

Ellie Degraeve is the founder of sustainable lifestyle e-commerce site Go For Zero. An online store that has built a loyal community of consumers looking for low-waste and toxin-free products. It is through Degraeve’s leadership that Go For Zero’s mission to stock products that are ‘good for you and the planet’ extends beyond just sustainability. Here, we speak with Degraeve about how retail can be a tool to help level the gender gap and elevate female businesses.

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Chipotle Introduces ‘Chipotle Boy’ Bowls Targeting Male Finance Professionals

Retail Wire

The Mexican fast-food chain is acknowledging its most regular customer base as young urban male suited and booted office workers, and it's launching a meal special to cater specifically to them.

Finance 262
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Choice finds Aldi cheaper than Coles, Woolworths – on 14 grocery items

Inside Retail

The average full-size Australian supermarket stocks around 20,000 SKUs – but by shopping for just 14 items, Choice has concluded that Aldi’s grocery prices are 25 per cent less than those of the two major players. As part of the study, the consumer lobby group sent mystery shoppers to 81 regional and metropolitan supermarkets nationwide, including Aldi, Woolworths, and Coles, to record prices of 14 grocery items, namely: Apples Carrots Weet-Bix Sliced white bread Flour Penne White sugar Te

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Snap Unveils Real-Time Image Model for Augmented Reality Experiences

Retail Wire

On Tuesday at the Augmented World Expo, Snap showcased an initial version of its real-time, on-device image diffusion model, designed to create dynamic augmented reality (AR) experiences.

ATS 238
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Balancing the human touch with AI — a Q and A with Marbue Brown

Retail Customer Experience

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.

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FTC Refers TikTok Complaint to the Department of Justice

Retail Wire

TikTok claims that they are working with the FTC.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Clarks puts 150 jobs at risk as it plunges to a loss

Retail Gazette

Clarks is looking to cut more than 150 jobs after plunging to a loss amid weakened consumer demand and rising costs. Staff at risk of redundancy are understood to be across the footwear retailer’s global offices, which include UK headquarters in Somerset and an American head office in Massachusetts, Drapers reported. It is the latest round of job cuts and follows the dismissal of 103 members of staff in 2023 to “protect the progress has made over the last couple of years” on its trading performa

ATS 122
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The Food Hall Co. Announces Shaver Hall Culinary Hub in Midtown Manhattan

Retail Wire

The Food Hall Co., renowned for creating top-tier dining and entertainment destinations, is excited to unveil its latest development, Shaver Hall, in New York City. Set to open on the ground floor of Amazon's Hank building at 424 5th Avenue, Shaver Hall will occupy approximately 35,000 square feet in the historic Lord & Taylor building. This new food hall aims to celebrate the rich heritage of its location while introducing a dynamic culinary experience to Midtown Manhattan.

Location 130
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Data: Who are retail’s highest paid bosses?

Retail Gazette

Executive pay in retail has been in the spotlight over recent weeks as Tesco boss Ken Murphy became the sector’s highest paid chief executive last year when his pay packet doubled to £9.93m. However, he may face competition from Asda’s new boss as it emerged that co-owner Mohsin Issa is creating a £10m package to woo a prospective leader.

Grocer 116
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The Struggle for Freedom

LS Retail

©iStock/wildpixel Juneteenth remains a day to reflect on the enduring struggle for freedom, equality, and self-determination in the African American experience. Learn more about what it is and what it means.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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M&S drops ban on alpaca wool

Retail Gazette

M&S has reversed its decision to ban the use of alpaca wool in a move that threatens a backlash with animal rights campaigners. The high street retailer said it would be allowing the use of alpaca yarn in its clothes after banning the fibre in 2020 following pressure from campaign group Peta, The Telegraph reported. M&S said at the time an investigation by the animal rights group highlighted “concerns around the welfare of animals that are farmed to produce alpaca [wool]” and as such, wa

ATS 116
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Working with Community Corporate to reskill refugees through Cisco Networking Academy

Cisco Retail

Empowering refugees with vital digital skills and meaningful job opportunities through Cisco Networking Academy, Community Corporate in Australia is getting results.

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How Uber Eats is revamping its operations to better serve the grocery shopper

Retail Gazette

Uber Eats has become a force to be reckoned with in grocery, which now accounts for around 40% of all orders. But the delivery platform has no intention of stopping there and is adding a host of new features to its app to make itself more attractive to shoppers. The changes come as the company’s global head of grocery and retail Susan Anderson insists grocery shopping trends have “fundamentally changed,” with consumers carrying out fewer big shops at the supermarket and leaning

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European Cyber Resilience: How the EU Can Patch the Weak Spots in its Collective Armour

Cisco Retail

This blog delves into two crucial issues for EU policymakers to enhance Europe's cyber resilience: unsupported connected devices within critical infrastructure networks and the handling of discovered vulnerabilities by government agencies.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Sainsbury’s sells banking arm to Natwest

Retail Gazette

Sainsbury’s has agreed to sell most of its banking arm to Natwest Group and expects to complete the transaction in the first half of next year. The supermarket chain said its personal loan, credit card and retail deposit portfolios will be transferred across to the bank. Sainsbury’s said it will retain its commission income businesses, including insurance, ATMs and travel money, as “these are capital-light and profitable businesses with a strong connection to [its] core retail offer&

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One Step Retail Shares Insights on Omnichannel Excellence

One Step Retail

Dive into the insights from a captivating episode of the One Step Beyond Cyber Podcast, hosted by our Founder and CEO, Scott Kreisberg. To suit your preference, we've transcribed the key takeaways into this blog post. If you prefer to watch the video version, the full podcast episode is linked at the end of the intro for your convenience.

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Amazon UK workers to vote on union recognition

Retail Gazette

Amazon UK could be forced to recognise a trade union for the first time as its warehouse workers are set to begin voting next month. Union GMB have arrived at the retailer’s Coventry depot to kick off a month-long ballot process that will see more than 3,000 staff invited to a series of 45-minute meetings with union representatives and separate gatherings with the e-commerce giant, at which the two sides will make their case.

ATS 105
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SKE Opens First UK Flagship Store in Manchester

365 Retail

On June 19th, the global vape brand SKE inaugurated its first flagship store in the UK, located at 44 Cross Street, Manchester, M2 7AR. This new establishment underscores SKE’s commitment to providing a comprehensive shopping experience for vaping enthusiasts in the area. The store features a high-tech design with three large LED screens, intended to capture customers’ attention.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.