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Booktopia ‘s administrators have completed the sale of the book retailer’s business and assets to DigiDirect’s owner Shant Kradjian. The deal includes the Angus & Robertson and Co-Op Bookshop brands and around $14 million in inventory. Kradjian said in a statement that DigiDirect and Booktopia will continue to operate as separate entities, however he sees “significant opportunities” to revitalise the business and introduce systems and processes, calling on his e
AT&T has announced that the The Communications Workers of America (CWA) has initiated a strike affecting approximately 15,000 employees in the Southeast region. The union's move comes amid ongoing negotiations, with CWA alleging unfair labor practices as their main reason for the strike.
A year after entering the US, omnichannel fashion label Love, Bonito forayed into the Philippines to further strengthen its presence in Asia. The Philippines marks Love, Bonito’s sixth market where it operates a bricks-and-mortar store, after Singapore, Malaysia, Indonesia, Cambodia and Hong Kong. “We have been shipping to the Philippines since 2019 as we found a similar gap in the market, where Asian women are not being catered for,” Love, Bonito’s CEO Dione Song told Inside Retail.
Perdue Foods LLC, in partnership with the USDA, has announced a voluntary recall of 167,171 pounds of frozen breaded chicken breast tenders and nuggets.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Wilko’s founding family is under fire after saying it had no plans to help plug the collapsed retailer’s £70m pension deficit. The discount chain, which went under a year ago , led to the closure of 400 stores and over 12,000 job losses. Despite Wilko’s £625m in debts, the founding Wilkinson family had withdrawn £77m in dividends over the past decade.
Ted Baker’s remaining stores will close permanently this week amid growing doubts over a future licensing deal with Mike Ashley’s Frasers Group. Sky News reported that negotiations between Frasers Group and Ted Baker owner Authentic, have stalled three months after a deal seemed imminent. Administrators to the fashion retailer’s existing partner, No Ordinary Designer Label (NODL), which collapsed in the spring, are now overseeing the closure of its remaining 31 UK shops.
Ted Baker’s remaining stores will close permanently this week amid growing doubts over a future licensing deal with Mike Ashley’s Frasers Group. Sky News reported that negotiations between Frasers Group and Ted Baker owner Authentic, have stalled three months after a deal seemed imminent. Administrators to the fashion retailer’s existing partner, No Ordinary Designer Label (NODL), which collapsed in the spring, are now overseeing the closure of its remaining 31 UK shops.
Tesco has given its delivery drivers DNA testing kits to help police trace abusive customers who spit at them in a bid to clamp down on staff assaults. Workers have been asked to report any assaults to police and the grocery giant’s security team, and to share DNA evidence with investigators, The Telegraph reported. The kits were first added to delivery vans during the pandemic, though sources told the title they have been in place for a few years, but had previously gone unreported.
Boohoo is in a dispute with suppliers after withholding payments, citing poor clothing quality. The fast fashion retailer is said to be targeting manufacturers it claims are responsible for a significant amount of defective products and is refusing to pay until the issues are addressed, The Telegraph reported. A source close to Boohoo described the action as part of “a three-month programme of work to improve quality following a marked increase in faulty goods being delivered by a small group of
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Fueling growth through moments of customer delight by Ankit Bisht and Sangeeth Ram (McKinsey & Company) Delight has the power to elevate customer experience as well as amplify loyalty and growth for businesses across sectors.
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