Inside Retail

AUGUST 18, 2024

Booktopia ‘s administrators have completed the sale of the book retailer’s business and assets to DigiDirect’s owner Shant Kradjian. The deal includes the Angus & Robertson and Co-Op Bookshop brands and around $14 million in inventory. Kradjian said in a statement that DigiDirect and Booktopia will continue to operate as separate entities, however he sees “significant opportunities” to revitalise the business and introduce systems and processes, calling on his e

Planning 284

Planning Returns Consumer 284

Retail Wire

AUGUST 18, 2024

AT&T has announced that the The Communications Workers of America (CWA) has initiated a strike affecting approximately 15,000 employees in the Southeast region. The union's move comes amid ongoing negotiations, with CWA alleging unfair labor practices as their main reason for the strike.

ATS 264

ATS 264

Inside Retail

AUGUST 18, 2024

A year after entering the US, omnichannel fashion label Love, Bonito forayed into the Philippines to further strengthen its presence in Asia. The Philippines marks Love, Bonito’s sixth market where it operates a bricks-and-mortar store, after Singapore, Malaysia, Indonesia, Cambodia and Hong Kong. “We have been shipping to the Philippines since 2019 as we found a similar gap in the market, where Asian women are not being catered for,” Love, Bonito’s CEO Dione Song told Inside Retail.

Fashion 130

Fashion Marketing Shipping Planning 130

Retail Wire

AUGUST 18, 2024

Perdue Foods LLC, in partnership with the USDA, has announced a voluntary recall of 167,171 pounds of frozen breaded chicken breast tenders and nuggets.

263

263

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Gazette

AUGUST 18, 2024

Wilko’s founding family is under fire after saying it had no plans to help plug the collapsed retailer’s £70m pension deficit. The discount chain, which went under a year ago , led to the closure of 400 stores and over 12,000 job losses. Despite Wilko’s £625m in debts, the founding Wilkinson family had withdrawn £77m in dividends over the past decade.

Planning 118

Planning 118

Retail Wire

AUGUST 18, 2024

The Iowa State Fair, which runs from August 8 to 18 in 2024 has announced its food contest winners and has come to a close.

261

261

Retail Wire

AUGUST 18, 2024

Replay Sports Cards, originally established as One Stop Sports, is revolutionizing the trading card market with the launch of its franchise program.

Shopping 260

Shopping Marketing 260

Retail Gazette

AUGUST 18, 2024

Tesco has given its delivery drivers DNA testing kits to help police trace abusive customers who spit at them in a bid to clamp down on staff assaults. Workers have been asked to report any assaults to police and the grocery giant’s security team, and to share DNA evidence with investigators, The Telegraph reported. The kits were first added to delivery vans during the pandemic, though sources told the title they have been in place for a few years, but had previously gone unreported.

ATS 105

ATS 105

Retail Wire

AUGUST 18, 2024

Maserati has made a historic milestone at the WeatherTech Raceway Laguna Seca during Monterey Car Week.

ATS 147

ATS 147

Retail Gazette

AUGUST 18, 2024

Boohoo is in a dispute with suppliers after withholding payments, citing poor clothing quality. The fast fashion retailer is said to be targeting manufacturers it claims are responsible for a significant amount of defective products and is refusing to pay until the issues are addressed, The Telegraph reported. A source close to Boohoo described the action as part of “a three-month programme of work to improve quality following a marked increase in faulty goods being delivered by a small group of

Fast Fashion 64

Fast Fashion Fashion Marketing Consumer 64

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Hyken

AUGUST 18, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Fueling growth through moments of customer delight by Ankit Bisht and Sangeeth Ram (McKinsey & Company) Delight has the power to elevate customer experience as well as amplify loyalty and growth for businesses across sectors.

Payment Services 63

Payment Services Checkout Customer Experience Consumer 63