Inside Retail

AUGUST 18, 2024

Booktopia ‘s administrators have completed the sale of the book retailer’s business and assets to DigiDirect’s owner Shant Kradjian. The deal includes the Angus & Robertson and Co-Op Bookshop brands and around $14 million in inventory. Kradjian said in a statement that DigiDirect and Booktopia will continue to operate as separate entities, however he sees “significant opportunities” to revitalise the business and introduce systems and processes, calling on his e

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Planning Returns Consumer 273

Retail Wire

AUGUST 18, 2024

AT&T has announced that the The Communications Workers of America (CWA) has initiated a strike affecting approximately 15,000 employees in the Southeast region. The union's move comes amid ongoing negotiations, with CWA alleging unfair labor practices as their main reason for the strike.

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ATS 264

Inside Retail

AUGUST 18, 2024

A year after entering the US, omnichannel fashion label Love, Bonito forayed into the Philippines to further strengthen its presence in Asia. The Philippines marks Love, Bonito’s sixth market where it operates a bricks-and-mortar store, after Singapore, Malaysia, Indonesia, Cambodia and Hong Kong. “We have been shipping to the Philippines since 2019 as we found a similar gap in the market, where Asian women are not being catered for,” Love, Bonito’s CEO Dione Song told Inside Retail.

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Fashion Marketing Shipping Planning 130

Retail Wire

AUGUST 18, 2024

Perdue Foods LLC, in partnership with the USDA, has announced a voluntary recall of 167,171 pounds of frozen breaded chicken breast tenders and nuggets.

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Customer Experience

Retail Gazette

AUGUST 18, 2024

Wilko’s founding family is under fire after saying it had no plans to help plug the collapsed retailer’s £70m pension deficit. The discount chain, which went under a year ago , led to the closure of 400 stores and over 12,000 job losses. Despite Wilko’s £625m in debts, the founding Wilkinson family had withdrawn £77m in dividends over the past decade.

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Planning 118

Retail Wire

AUGUST 18, 2024

Replay Sports Cards, originally established as One Stop Sports, is revolutionizing the trading card market with the launch of its franchise program.

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Shopping Marketing 260

Retail Wire

AUGUST 18, 2024

The Iowa State Fair, which runs from August 8 to 18 in 2024 has announced its food contest winners and has come to a close.

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Retail Gazette

AUGUST 18, 2024

Ted Baker’s remaining stores will close permanently this week amid growing doubts over a future licensing deal with Mike Ashley’s Frasers Group. Sky News reported that negotiations between Frasers Group and Ted Baker owner Authentic, have stalled three months after a deal seemed imminent. Administrators to the fashion retailer’s existing partner, No Ordinary Designer Label (NODL), which collapsed in the spring, are now overseeing the closure of its remaining 31 UK shops.

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Retail Wire

AUGUST 18, 2024

Maserati has made a historic milestone at the WeatherTech Raceway Laguna Seca during Monterey Car Week.

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ATS 147

Retail Gazette

AUGUST 18, 2024

Boohoo is in a dispute with suppliers after withholding payments, citing poor clothing quality. The fast fashion retailer is said to be targeting manufacturers it claims are responsible for a significant amount of defective products and is refusing to pay until the issues are addressed, The Telegraph reported. A source close to Boohoo described the action as part of “a three-month programme of work to improve quality following a marked increase in faulty goods being delivered by a small group of

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Accounting

Hyken

AUGUST 18, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Fueling growth through moments of customer delight by Ankit Bisht and Sangeeth Ram (McKinsey & Company) Delight has the power to elevate customer experience as well as amplify loyalty and growth for businesses across sectors.

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