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As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. This is an opportunity to not only capture share of wallet but also build lasting customer loyalty and trust. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop.
Toys ‘R’ Us said its sales grew in the October quarter and expects further growth in the holiday trading period. The toy retailer’s sales during the three months ended October surged 168 per cent, or by $329,000, from the previous quarter, driven by its e-commerce performance. It also noted that Riot continued to perform well and expects the brand’s revenue to accelerate in the coming quarters. “With our streamlined operations and strong inventory position heading
UK retailers are expected to see a boost in footfall on Black Friday (29 Nov 2024), with the lure of discounts unlocking pent-up post-payday spending, after many shoppers held back on purchasing in October in order to bag Black Friday deals, according to the latest data from RetailNext , the leading analytics solution for bricks-and-mortar retailers.
Privately held French luxury skincare brand Clarins has opened its first direct-to-consumer (DTC) store in Australia and New Zealand after 70 years in the game. Jerome Bellony, managing director of Clarins Australia and New Zealand, spoke with Inside Retail about entering a new era in how the business connects with customers. He explained how the brand’s new store in Sydney’s QVB building is a space where beauty meets innovation and the values that have defined Clarins for the past seven decades
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
In-store retail media has evolved into a critical tool for engaging customers at the point of purchase. In today’s digital-first world, where e-commerce dominates, the physical store remains a vital touchpoint for brands to connect with shoppers in immersive and memorable ways. From dynamic digital displays to voice-activated promotions, in-store media bridges the gap between digital innovations and tangible experiences, offering a unique opportunity to influence purchasing decisions in real-tim
In Australia, the name Robert Gordon is synonymous with pottery. Its ceramic plates and mugs grace the tables of countless cafes and restaurants across the country, including the popular Lune Croissanterie, while its homewares are stocked in thousands of retailers. Its factory in Pakenham, a suburb of Melbourne, produces between 200,000 and 300,000 stoneware items a year, making it the largest production pottery in Australia.
The longstanding, and so far unsuccessful search for Asda’s new CEO could receive a shot in the arm following the return of former chief Allan Leighton as its new executive chair this week. Leighton, who during his tenure as helmed the turnaround of Asda from the brink of insolvency to its £6.7bn sale to Walmart in in 1999, told The Guardian that one of his top priorities was filling the role.
The longstanding, and so far unsuccessful search for Asda’s new CEO could receive a shot in the arm following the return of former chief Allan Leighton as its new executive chair this week. Leighton, who during his tenure as helmed the turnaround of Asda from the brink of insolvency to its £6.7bn sale to Walmart in in 1999, told The Guardian that one of his top priorities was filling the role.
The world may witness a surge of Indian tourists over the next decade. They are poised to become a big source for the global travel retail industry. India is on track to become an important worldwide source market for leisure travel, owing to its expanding economic prosperity and rapid growth. McKinsey & Co data shows it is the world’s fifth-largest economy, with a population of more than 1.4 billion people, surpassing China’s.
Merry Hill has announced that Footasylum, the leading streetwear retailer, has launched its upsized store at the centre, tripling its footprint. Combining its existing unit with the adjacent space, Footasylum has expanded its presence at Merry Hill from 3,000 to 10,000 sq ft. The upsized store introduces innovative features, including a mobile payment system that speeds up checkout, new digital screens, and a refreshed fit-out.
Saying goodbye to its signature roaring cat, the 98-year-old carmaker Jaguar made headlines last week with its latest rebranding campaign. The company claims the campaign revives its “Copy Nothing” ethos, which traces back to the words of founder Sir William Lyons. Despite its effort to modernise and appeal to a younger, more diverse audience, the campaign has faced some backlash concerning its departure from traditional brand values and automotive focus.
Waitrose has opened its first new convenience shop in six years as it looks to expand its estate and builds on partnerships with Welcome Break and Shell. The new Little Waitrose store in Hampton Hill, southwest London, is the supermarket’s 47th Waitrose-operated convenience shop. This move comes as the upmarket retailer looks to expand its footprint through its franchise with Welcome Break, with stores opening in Spaldwick, Cambridgeshire this month and in Rotherham, South Yorkshire in Jan
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Nearly five years after launching Zero Co on Kickstarter, the sustainable personal hygiene brand is opening up its closed-loop model with the introduction of a ForeverFill bottle and paper refills. As the company rolls out its latest product innovation and rebrand, Inside Retail spoke to Zero Co founder Mike Smith to learn more about his career trajectory and what it takes to be a sustainable entrepreneur.
Hong Kong restaurant group Tam Jai International has entered Australia with the opening of TamJai Mixian on Swanston Street, in Melbourne. Tam Jai International partnered with ST Group Food Industries Holdings to open the eatery, which is also the company’s first overseas franchised outlet. The restaurant can accommodate 42 people and expects to appeal to the local Chinese community.
Shaftesbury Capital has announced that pioneering coffee brand, Nespresso, is to launch a new location in Covent Garden. Situated in a historic building on the corner of the Piazza and Henrietta Street, Nespresso will deliver an immersive, ‘home away from home’ experience in one of the destination’s anchor units. The signing of the globally recognised brand reinforces Covent Garden’s position as the go-to destination for internationally renowned names to open flagship concept stores.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
JD Sports is opening its largest Southern Hemisphere store at Highpoint Shopping Centre in Maribyrnong, Victoria, on December 5. “This is our largest store in the Southern Hemisphere to date, and our loyal customers can expect exclusive product ranges as well as first-to-market digital store elements,” said Aaron Faraguna, CEO of JD Sports Australia and New Zealand. “JD Sports Highpoint will also offer one-of-a-kind activation zones to shoppers leading up to Christmas.” A
Morrisons will utilise long-standing tech partner Ocado’s fulfilment centres to help drive its move to more in-store fulfilment, as the bricks-and-mortar grocer reassesses its online grocery operations. Morrisons, which has been working with Ocado since 2013, will “gradually cease” deliveries from Ocado’s Erith fulfilment centre in the South East, according to a statement from the online grocer this morning.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
The prestigious MAPIC Awards 2024 has unveiled its winners, recognising exceptional achievements across retail, leisure, food and beverage (F&B), sustainability, and urban development. With the theme The New Retail Equation , this year’s awards spotlighted brands, projects, and initiatives that successfully navigated an evolving global economic landscape.
Merry Hill has announced the launch of an expanded Footasylum store, tripling its footprint within the centre to 10,000 sq ft. By combining its previous unit with adjacent space, the popular streetwear retailer has created a modernised shopping experience that offers a wider product selection and enhanced in-store features. The upsized store introduces several new elements to enhance the customer experience, including a mobile payment system designed to speed up the checkout process, dynamic dig
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
The influencer marketing industry was priced at 21 billion in 2024 and is projected to rise to 25 billion pounds by the close of 2024. Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. In the run-up to Christmas and in the digital age of the investigative consumer, Somebody Digital reveals how brands and consumers alike can cut through the noise to uncover genuine, impactful influence.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is trialling 12 new loose fruit and vegetable lines in a bid to further reduce unnecessary packaging. In select stores across the North of England, the following items are now available to buy loose: Parsnips Carrots Broccoli Brown onions Red onions Ginger Pears Salad tomatoes Limes Lemons Oranges Garlic If rolled out across all […] If you wan
Shaftesbury Capital has revealed that globally renowned coffee brand Nespresso will open a new boutique in Covent Garden next spring. Located at 34 Henrietta Street, the 1,345 sq ft space will offer a unique discovery experience for coffee enthusiasts while preserving and celebrating the historic building’s distinctive features. The new boutique will replace Nespresso’s Regent Street store, which closed at the end of 2024.
Retailers invest heavily in technology to stay competitive, but many face a common challenge: getting their frontline teams to adopt and utilize these tools fully. Even the most advanced systems can fall short of their potential without proper engagement and real-time support. Theatro IQ bridges this gap by providing instant, in-ear assistance to the knowledge and employees need to master their tech, driving greater productivity and maximizing the return on tech investments.
Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op has announced it has become the first UK convenience retailer to extend its improved chicken welfare standard across its British Breaded and Ready-To-Eat range enabling Co-op members and customers to access chicken reared in 20% more space to perch and roam, at the same great value.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Roadchef, one of the UK’s leading motorway service area operators, launches a new Toy Recovery Service. The service will reunite lost toys at their service stations with children travelling across the UK’s motorway network with their families this holiday season.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
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