Inside Retail

JUNE 2, 2024

Booktopia founder and director Tony Nash has been named executive director and will assume the sales director role for the next six months – a move announced at the same time as David Nenke’s departure as CEO after a year in the role. Booktopia chairman Peter Gerorge will assume the role of executive chairman and will take on full operational responsibilities for the next six months while a search begins for a new CEO.

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Retail Wire

JUNE 2, 2024

Nvidia has once again made headlines with the announcement of its next generation of artificial intelligence processors.

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Inside Retail

JUNE 2, 2024

Jewellery chain Lovisa has appointed John Cheston as its new CEO and MD, effective June 4 next year. The retailer, owned by Australian billionaire Brett Blundy, has also announced its current CEO Victor Herrero has agreed to an amended employment contract through to the end of next May. “John is a highly successful Global retailer and will join Lovisa at a very exciting time as we continue our global growth,” Blundy said in a statement.

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Retail Wire

JUNE 2, 2024

The iconic Porsche 911 is being electrified with hybrid power for the first time ever, and will be introduced starting with the higher-trim 2025 911 Carrera GTS using a new “T-Hybrid” system.

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Customer Experience

Inside Retail

JUNE 2, 2024

Retailers are wary of higher costs of doing business after the Fair Work Commission declared a 3.75 per cent increase in modern award rates on top of the scheduled 0.5 per cent increase in Superannuation Guarantee Rate. The increase will result in 4.25 per cent higher wages for staff of some businesses, effective July 1. “With discretionary spending slowing and operating costs rising across the board, wage increases without productivity improvements place businesses, particularly small bus

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Retail Wire

JUNE 2, 2024

Boeing's highly anticipated first astronaut flight was called off at the last minute due to a computer glitch.

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ATS 147

Retail Wire

JUNE 2, 2024

Rubio's Coastal Grill has announced the closure of 13 locations in San Diego by the end of Friday.

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Location 130

Inside Retail

JUNE 2, 2024

Employee engagement is the Holy Grail that most employers are searching for in order to have everyone in the team working to their full potential – contributing to a productive workforce, delivering meaningful outcomes, creating a happier workplace, and delivering a better bottom line. Sadly, the statistics aren’t great. If we look at 2022 data from Gallup (the global authority on all things related to employee engagement), only 23 per cent of our workforce accounts for engaged employees.

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Retail Wire

JUNE 2, 2024

Saudi Aramco, the world's largest oil company by daily crude production and market capitalization, launched a substantial secondary public offering on Sunday, aiming to raise around $12 billion.

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Marketing 130

Retail Gazette

JUNE 2, 2024

Very Group owner the Barclay brothers have been told to “lower their expectations” on their hunt for a buyer for the retailer. The brothers put the online department store up for sale earlier this year in a bid to tackle its mounting debts. It is understood the Barclays have agree to offload the entire Very Group business or a stake in it. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning The group, which owns very.co.uk and litt

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Department Stores ATS 110

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Hyken

JUNE 2, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. The Secret to Dealing With Awkward Customers by Call Centre Helper (Call Centre Helper) Let’s talk about awkward customers… You know, the ones that make you seriously think that some people aren’t worth doing business with!

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Mass Relators

JUNE 2, 2024

Kathleen McLaughlin, executive vice president and chief sustainability officer at Walmart, tells this week’s Video Forum about the retailer’s commitment to being a regenerative company. She also discusses the milestone reached by Project Gigaton, Walmart’s drive to achieve zero carbon emissions by 2040, and why what’s good for the environment is also good for business.

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Retail Gazette

JUNE 2, 2024

Shein is to file a confidential prospectus with the City regulator this month as it inches closer to launching its initial public offering. The online fashion giant is preparing to file a prospectus with the Financial Conduct Authority as it seeks approval for a London listing, Sky News reported. City sources said the filing could take place as soon as this week, or take place later this month.

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Cisco Retail

JUNE 2, 2024

cJoin us as we shed some light on the status and processes involved for achieving FedRAMP® Authorization for Cisco Defense Orchestrator (CDO).

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience