Sun.Oct 27, 2024

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As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

Retail TouchPoints

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services. They’re Gen Z, born between 1997 and 2012 and comprising 20.69% of the U.S. population — just a bit fewer than Baby Boomers ( 20.93% ) and the largest current group, millennials ( 21.

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Mosaic Brands expected to enter administration

Inside Retail

Mosaic Brands is expected to enter administration as early as todday, the Australian Financial Review has reported. FTI Consulting will facilitate the administration, according to the publication’s sources. Last month, the fashion retailer said it would wind down five of its brands to focus on its other five businesses as it struggles to remain afloat due to operational issues.

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M&S adds self checkouts to changing rooms

Retail Gazette

M&S is set to add self checkouts to changing rooms across its 180 clothing stores to stop customers from having to queue twice. The food and fashion giant said it aimed to have the new technology implemented across more than 100 shops by early 2028, The Telegraph reported. The technology will be installed across its whole clothing estate once it has completed a wider store revamp.

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The strategic moves Chemist Warehouse is making while it waits to close Sigma

Inside Retail

While the industry awaits the outcome of Chemist Warehouse’s proposed merger with Sigma Healthcare, the pharmacy giant has been busy executing several critical initiatives across its business. The ACCC is set to rule on the $8.8 billion merger in early November, but in the meantime, Chemist Warehouse is rolling out a new payment system, expanding internationally and creating new marketing partnerships.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Burger King, KFC, & More Ditch Fresh Onions Following McDonald’s E. Col Outbreak Fallout

Retail Wire

Burger King has taken fresh onions off of its menu.

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Temple & Webster’s sales surge 21 per cent

Inside Retail

Temple & Webster saw revenue rise 21 per cent year over year from July 1 to October 24, and has affirmed it is on track to achieving its medium-term target of $1 billion in annual revenue within three to five years. During the period, the online homewares and fashion retailer noted its average order values is back to growth with about 60 per cent of orders now from repeat customers. “The media mix modelling analysis provided promising results, giving us confidence to continue our brand

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Early, exclusive, engaging: How retailers can leverage their sale season data

Inside Retail

“Grand sale! Grand sale! Grand sale! Megalo, Megalo, Megalo!” Anyone who visited Victoria from the 1970s to the 1990s will remember the call of Franco Cozzo’s famous TV ads. It’s the same thrill that retailers across Australia feel as retail sale season kicks off. Lasting from November through January, sale season captures the excitement and hustle as retailers gear up for Click Frenzy, Black Friday , Boxing Day, and beyond.

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Original Tommy’s Tops In-N-Out Burger for Best Fast Food in California

Retail Wire

In-N-Out Burger could be facing rising competition from Original Tommy's if more consumers agree with this ranking.

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Japanese label Descente taps into Southeast Asia’s high-end sportswear industry 

Inside Retail

After making its Southeast Asia debut in Malaysia earlier this year, Descente is now rapidly expanding in the region with its first three stores in Singapore at Jewel Changi Airport, Raffles City and Laguna National Golf Resort Club. The company also plans to increase its presence across the island and beyond. “As Singapore is a strategic gateway to the Southeast Asian market, it was imperative that we launched stores here,” Washing Zhong, country manager at Descente Singapore, told Inside Retai

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Shein and Temu growth rates set to plunge in 2025

Retail Gazette

Shein and Temu’s growth rates are forecast to drop next year, new data has found. A report by research and advisory firm Forrester, which examined retail predictions for 2025, said the ecommerce giants would both witness a “plummet” in growth rates, despite “relentless” digital advertising and high-profile adverts, Retail Week reported.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Top 5 Customer Service & CX Articles for Week of October 28, 2024

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Forrester: Customer obsession is key to B2B revenue and profits by Paul Demery (Digital Commerce 360) “Customer-obsessed” B2B companies build better relationships with employees and customers than peer companies without a strong customer focus, Forrester Research says.

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Amazon grocery boss Tony Hoggett steps down

Retail Gazette

Amazon grocery boss Tony Hoggett is stepping down from the etailer to pursue the “next step” of his career. Hoggett, who joined the ecommerce giant in 2022 as senior vice president of worldwide grocery stores, was previously Tesco group chief strategy and innovation officer and group chief operating officer. During his time at the online behemoth, he sought to revamp the company’s grocery arm and its approach to physical retail.

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Customers Complain About KFC Shrinkflation Chicken Pieces

Retail Wire

Is KFC applying shrinkflation to their chicken and other menu items?

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Comment on How To Create A Marketing Calendar – Quick Reference Guide by binance

Cross Cap

Your article helped me a lot, is there any more related content? Thanks!

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Taco Bell and MLB Partnership Has Officially Ended

Retail Wire

Taco Bell is no longer tossing it up with the Major League Baseball Association.

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What you need to know about the safety of your car: important technologies and their benefits

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Over the years, automotive manufacturers have integrated advanced safety technologies to protect drivers, passengers, and pedestrians alike. Using the Audi A3 as an example, let’s dive into some key safety systems that are essential for modern cars and explore how these features enhance your driving protection. 1.

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