Retail TouchPoints

DECEMBER 25, 2023

People have been saying “Retail is dead” for several years now. The problem is it simply isn’t true. Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 billion for the second quarter of 2023 compared to the same period the prior year. Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%.

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Retail Wire

DECEMBER 25, 2023

In the wake of a string of nationwide recalls, the reputable pet food manufacturer, Blue Ridge Beef is the latest to join the list. The company, on December 21, announced a voluntary recall of three of its pet food varieties following contamination concerns, as confirmed by the U.S. Food & Drug Administration (FDA).

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264

Hyken

DECEMBER 25, 2023

Top Takeaways: The customer’s perception matters most. Never assume you know what your customer wants without looking at data. Even the most passionate organizations can misinterpret customer behavior, so always rely on data to make decisions. Embrace continuous improvement. Once you find success, it doesn’t mean you should stop. Keep learning and looking for changes to enhance the customer experience.

Customer Experience 78

Customer Experience Marketing ATS 78

Retail Wire

DECEMBER 25, 2023

The gaming industry in China is set for a shakeup. Smaller game developers are bracing for a potential blow while the online advertising sector anticipates decreased revenues, says UBS.

Advertising 147

Advertising 147

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

DECEMBER 25, 2023

The year 2023 witnessed a surge in the prices of raw materials exposed to El Niño, with indicators pointing towards a considerable impact on consumers' spending in the months to come.

Consumer 147

Consumer 147

Retail Wire

DECEMBER 25, 2023

Experiencing holiday joy can be challenging for those without a place to call home. However, a Christmas tradition from Minneapolis is spreading happiness by filling stomachs and warming hearts.

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130

Retail Wire

DECEMBER 25, 2023

In the heart of Springfield, Illinois, a haunting specter of a once-thriving industrial force resided for over 20 years. The Pillsbury Mills, once the central cog in Springfield's economic wheel, had become a vast, vacant husk by 2019.

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130

Retail Wire

DECEMBER 25, 2023

Signaling the current status of inflation, the US core personal consumption expenditures (PCE) price index mildly climbed by 0.

Marketing 130

Marketing 130

Retail Wire

DECEMBER 25, 2023

A recent report reveals an expected shift in the travel landscape by 2050 due to climate change, overtourism, and the potential disappearance of popular destinations.

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113

Retail Wire

DECEMBER 25, 2023

Installment payments are a great way to stretch a dollar, but they can cause significant consumer debt.

Consumer 130

Consumer 130

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

DECEMBER 25, 2023

The sports footwear maker Nike announced plans to lower costs by $2 billion over the next three years as it shrinks its sales prospects, leading to a 10% drop in share price.

Planning 100

Planning 100

Retail Wire

DECEMBER 25, 2023

A Norwegian Cruise ship lost the ability to navigate after being hit by a rogue wave.

Shipping 130

Shipping 130