Wed.Sep 11, 2024

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Are we Wasting Time Mining Data for Customer Preferences? 

Retail TouchPoints

Analyzing customer data to predict future purchases can be hard. And it doesn’t help that most companies focus far too often on preference data to anticipate what customers will want next. Companies used to struggle to find the tools and techniques to engage customers and create personalized buying moments, but today most retailers can deploy technologies that track purchases, understand patterns and learn customer preferences.

Planning 272
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Live Shopping Comes to the MTV VMAs

Retail Wire

The entire VMA broadcast will be shoppable from the red carpet to the stage.

Shopping 287
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Unlocking the Value of Fit Tech: Personalization and Recommendations

Retail TouchPoints

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as the main reason why. As a result, brands and retailers of all sizes are implementing new tools, both in stores and online, to not only reduce returns but also to help customers find their ideal apparel and footwear sizes faster and easier. Fortune Business Insights found that fit technology (also known as virtual fitting room or virtual try-on tech) is exhibiting a compound annual growth rate of 20.3% and is

Returns 306
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Wendy’s Announces Fall Deals, Including ‘Frosty the 13th’

Retail Wire

Wendy's has released its September deals.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Dolce & Gabbana opens first exclusive David Jones counter in Sydney

Inside Retail

Dolce & Gabanna will open its first beauty counter in David Jones at the Elizabeth Street flagship in Sydney next month. The counter opening builds on the fashion retailer’s expansion of offerings, with the launching of Dolce & Gabanna Beauty and Dolce & Gabanna Casa homewares. “Since David Jones opened its doors in 1838, it has been our mission to sell the best and most exclusive goods,” said Scott Fyfe, David Jones CEO. “We are fortunate to have been trusted

Fashion 273
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McDonald’s Teams Up With ‘Genshin Impact’ for App-Exclusive Promotion

Retail Wire

The collaboration pairs the legendary fast-food company with the wildly popular game.

More Trending

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Campbell Soup Shakes Up Tradition With Proposed Name Change

Retail Wire

After 155 years, Campbell wants a name that better reflects the overall company.

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Sur La Table Owner Adds Backcountry to Brand Portfolio

Retail TouchPoints

CSC Generation Enterprise (CSC), a technology platform that owns brands including One Kings Lane and Sur La Table , has purchased outdoor retailer Backcountry and its family of brands, including MotoSport , Competitive Cyclist and Steep and Cheap. Financial terms of the transaction were not disclosed. “We were drawn to Backcountry for several compelling reasons: their extensive and varied product range, deep connections with the outdoor community, and the remarkable passion and loyalty of their

Outdoor 264
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Beyond launches global licensing program to expand reach

Inside Retail

Beyond, parent of Bed Bath & Beyond , Overstock and Zulily, has launched a licensing program aimed at expanding its reach to customers around the world. The program, starting with the Bed Bath & Beyond brand, includes product licensing agreements with other retailers – such as mass market, off-price, and online marketplaces – and licensing agreements for stores in Mexico.

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Old Navy Heads Back to the ’90s for 30th Anniversary Celebration

Retail TouchPoints

In celebration of Old Navy ’s 30th anniversary, the fashion brand is leaning into ‘90s nostalgia with a limited-edition collection based on retro designs, a ’90s-inspired marketing campaign and a throwback party in NYC hosted by Chief Creative Director Zac Posen. Pieces from the Old Navy ’94 Reissue collection. (Image courtesy Gap Inc.) “To mark our 30th year, we’re celebrating our heritage while creating new history and reasserting our place in culture,” said Haio Barbei

Fashion 261
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Keurig Fined by SEC Over Saying Its Pods Are Recyclable

Retail Wire

The beverage company made misleading statements and was fined by the SEC.

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Huawei’s groundbreaking tri-foldable phone scorned for $4200 price tag

Inside Retail

Huawei’s new tri-foldable smartphone has ignited nationalistic pride in China with social media abuzz with what supporters see as its ability to out-innovate Apple despite US sanctions – even if many are balking at the phone’s $4200 price tag. The Chinese technology giant unveiled its Mate XT, the industry’s first tri-foldable phone, on Tuesday just hours after Apple introduced its artificial intelligence-enhanced iPhone 16 lineup.

Planning 241
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Ally Reports Unexpected Surge in the Number of Loan Delinquencies

Retail Wire

In the previous two months, Ally Financial was hit with higher-than-expected loan delinquency rates and charge-offs.

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Bed Bath & Beyond Brand Headed to Other Retailers and New Markets

Retail TouchPoints

Beyond, Inc. — owner of Bed Bath & Beyond , Overstock and Zulily — is launching a global licensing program to bring its brands to other retailers and new markets, beginning with the Bed Bath & Beyond brand. The program will include both product and store licensing agreements. Bed Bath & Beyond-branded textile goods will be developed and sold at mass market and off-price retailers, as well as online marketplaces, across the brand’s four pillar categories: bedroom, bathroom, kitchen an

Marketing 147
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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BMW Recalls 1.5M Cars Over Braking System and Reduces 2024 Outlook

Retail Wire

BMW has been put in a tough spot due to a dire development affecting over a million of its cars.

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Three critical elements of high-performance teams

Inside Retail

Broken down to its simplest form, an organisation is a group of people making decisions in pursuit of a purpose. People make the decisions to hire or fire, invest or divest or insource or outsource. Individuals within teams make decisions; however, forming a collective mind and following the old adage ‘Two heads are smarter than one’ is the starting point of building high performance.

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Delta Air Lines Faces Federal Probe After Ground Incident at Atlanta Airport

Retail Wire

Two Delta planes collided on the runway.

ATS 162
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Chanel names Simona Cattaneo president of fragrance and beauty division

Inside Retail

Luxury giant Chanel has appointed Simona Cattaneo as the new president of its fragrance and beauty division. She will start in January. Cattaneo will join the house next month and will be on board with current president Anne Kirby, who is set to retire from the position by the end of this year. The company described Cattaneo as a seasoned beauty executive, having worked at Tod’s Group as GM since 2021 and an executive at Coty from 2016, first as its chief marketing officer, before soon after bec

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Chipotle Brings Back a Fan-Favorite Menu Item for a Limited Time. Here’s How To Get It

Retail Wire

Chipotle is bringing back its famous smoked brisket.

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GameStop eyes more store closures as sales fall 31%

Retail Dive

A store optimization review is underway as the video game retailer continues to face significant obstacles.

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Stock Slumps After GameStop Reports Financial Results for Q2 2024

Retail Wire

Yesterday, GameStop Corp. announced its financial results for the second quarter ending Aug. 3, 2024.

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Why machine learning is key to retail media growth

Retail Customer Experience

To fully unlock the value of retail media, the industry must take a page from leaders like Amazon and Walmart, who are largely on-site ads businesses.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The big switch: Why Shoe Carnival is flipping some of its stores into Shoe Stations

Retail Dive

In a few test locations, stores that were rebannered as Shoe Stations performed “exceptionally well,” according to CEO Mark Worden.

Location 115
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Red Engine to open its 14th UK Flight Club in Oxford in November

A1 Retail

Red Engine, the hospitality group behind Flight Club and Electric Shuffle has announced the opening date for its next venue. Flight Club – the lively fairground-inspired bar and Social Darts experience is opening the doors to its Oxford venue on 22nd November, just in time for the festive season. Promising to bring a one-of-a-kind social experience to Oxford, Flight Club is built around bringing groups of friends together for an unforgettable time.

Location 105
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Mattel appoints chief strategy officer

Retail Dive

Ken Wee, who previously held the same role at Activision Blizzard, will oversee all aspects of strategic planning and corporate development.

Planning 113
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Screwfix City builds on ultimate convenience in London

A1 Retail

Screwfix is delighted to announce the opening of its newest store format, Screwfix City. The new format offers even greater convenience to London’s busy tradespeople. Screwfix City stores are based in high footfall areas and provide the essential products customers need to get their jobs done. City stores offer a range of more than 3,000 essential products via Click and Collect with a further 31,000 available online for next day collection.

Location 105
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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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L’Occitane opens Manhattan boutique, plans more store openings this fall

Retail Dive

The 891-square-foot store features a variety of services and is one of five boutiques the company plans to open in the surrounding area this fall.

Boutique 111
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NN.07 opens first UK store as two more brands commit to Covent Garden’s Seven Dials

A1 Retail

Shaftesbury Capital has announced that NN.07, the sustainable menswear brand, has opened its debut UK standalone store in Covent Garden. NN.07 is set to be joined by eco-conscious suitwear retailer, Batch London, and travel-inspired apparel brand, Gandy’s International. The commitment of the trio of independent British retailers highlights the destination’s enduring appeal as a hub for both UK-founded and international brands.

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John Lewis Partnership cuts losses and eyes ‘significantly higher’ full-year profit

Retail Gazette

John Lewis Partnership reported a stronger set of half-year results and said it was on track to deliver “significantly higher” full-year profit as its turnaround plan bears fruit. Pre-tax loss was cut from £59m to £30m, and removing exceptionals, losses were slashed from £57m to £5m. The retail giant , which also owns Waitrose, saw sales top £5.9bn for the 26 weeks ending on 27 July, up 2% year on year.

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Connect in Cancùn with Learning & Certifications

Cisco Retail

Experience the learning, inspiration, and fun with Learning & Certifications at Cisco Connect LatAm in Cancùn, Mexico, September 10-12, 2024.

ATS 98
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.