Retail Wire
AUGUST 25, 2024
The Coffee Bean & Tea Leaf is taking advantage of the fall season with a new menu available until October 31, 2024. The seasonal offerings include a variety of beverages designed to align with the themes of an autumn experience.
Inside Retail
AUGUST 25, 2024
Convenience chain 7-Eleven is embarking on a bold strategy to double its footprint in 10 years as it drives growth in new markets. Fiona Hayes, CEO, 7-Eleven, revealed the plan to the delegates at the Australian Franchise Summit in Melbourne today. “7-Eleven has been a leader here, particularly in convenience where we have about 33 per cent of the market, and 11 per cent of the fuel market.
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Retail Wire
AUGUST 25, 2024
Checkers & Rally's has introduced its most value-driven offer yet with the new 5 for $5 Meal Deal, available until September 11, 2024. This promotion includes five popular items for just $5 and features a wide variety of choices from their Cheese Double Burger to eight crispy Chicken Bites.
Inside Retail
AUGUST 25, 2024
Adore Beauty enjoyed improved earnings in the last fiscal year, thanks to the record number of returning customers, accounting for 79 per cent of product sales. The online beauty retailer’s earnings before interest, taxes, depreciation, and amortisation (EBITDA) surged 661 per cent to $4.8 million while revenue grew 7.4 per cent to $195.7 million.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Wire
AUGUST 25, 2024
AGCO Corporation (NYSE: AGCO) has announced plans to unveil new products and farmer-focused solutions at the 2024 Farm Progress Show in Boone, Iowa, from August 27-29.
Inside Retail
AUGUST 25, 2024
Endeavour Group’ s net profit fell 3.2 per cent to $512 million, while sales increased 3.6 per cent to $12.3 billion amid improved performance of its retail and hotel segments in the last fiscal year. Pre-tax earnings from its retail segment – that includes Dan Murphy’s and BWS – rose 4.1 per cent to $685 million as sales climbed 3.4 per cent to $10.25 billion.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
AUGUST 25, 2024
In a move likely to frustrate many, on August 20, the Australian federal government announced that updates to the Privacy Act – four years in the making and due to be tabled this month – would be delayed until September. Given the updates are expected to be referred to a parliamentary committee for review, this delay means the Act itself is unlikely to be passed until early next year – at best.
Retail Wire
AUGUST 25, 2024
The fall menu of Starbucks has returned in full force with a slew of new and returning items available in store, while some are exclusive to those who order through the retailer's app.
Inside Retail
AUGUST 25, 2024
Kogan is back in the black despite lower revenue during the last fiscal year. The online retailer’s net profit attributable to shareholders was $21 million, a significant turnaround from a loss of $4.3 million in the preceding year. Revenue dipped 6.1 per cent to $459.7 million. The number of Kogan First loyalty program subscribers rose 25 per cent to over 502,000, and of Mighty Ape (New Zealand) subscribers by 35 per cent to 23,000. “Our business returned to a position of profitabil
Retail Focus
AUGUST 25, 2024
The retail world and gambling space have two things in common—both have a high market value and a broad customer base. According to Research and Markets, the retail market size is expected to grow to over $40 trillion by 2024, and the gambling market is expected to hit over $700 billion by the same year, according to The Business Research Company. From these stats, you can see that both industries are flourishing and can learn a lot from each other.
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Inside Retail
AUGUST 25, 2024
As India’s quick-commerce market continues to flourish with a focus on delivering groceries and consumer goods in record time, e-commerce players are now setting their sights on changing the food delivery sector. The idea of integrating quick-commerce (q-commerce) principles into food delivery is undoubtedly appealing to consumers who value speed and convenience.
Retail Focus
AUGUST 25, 2024
Whether it’s buying something online or paying bills, we often hunt for the best coupon codes and vouchers to squeeze out some extra discounts. These coupons and vouchers create a win-win situation for both the brand by reaching out to potential customers as well as for the customer, who saves a chunk of money using them. You can save up to 90% in some cases when you make purchases of groceries, clothes, or even entertainment items.
Retail Gazette
AUGUST 25, 2024
Retail billionaire Mike Ashley has promoted one of his daughter as a director of his rapidly expanding retail empire. Matilda Ashley is now a director of Mash Holdings, which controls his stake in Frasers Group and other companies, The Times reported. She has resigned as a director of her own beauty business, Double Take, which Frasers bought for £1 last year without informing shareholders.
Retail Focus
AUGUST 25, 2024
Digital transformation is drastically changing the retail sector, affecting business operations and customer interactions. This evolution involves integrating advanced technologies such as AI, IoT, and big data analytics into traditional retail practices. Consequently, these innovations are transforming the retail scene and deeply impacting how consumers behave.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Gazette
AUGUST 25, 2024
Asda has apologised after thousands of customers ordering from its George clothing range have been left out of pocket ahead of the new school year due to a botched IT update. Swatches of shoppers reported that money was taken out of accounts, but orders were not sent, while others said they were unable to return items purchased online, The Telegraph reported.
Retail Focus
AUGUST 25, 2024
Regardless of what the HR policies declare about workplace dating policies, workplace romance is inevitable. In almost every country around the world, people spend 8 to 15 hours in their workplace, which leaves them little time to go on a date and meet someone new besides their coworkers. So, what is wrong with retail co-workers dating and being in a romantic relationship?
Hyken
AUGUST 25, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. How Employee Experience Connects with Customer Experience by Francesca Di Meglio (HR Exchange Network) Positive employee experience begets customer experience.
Retail Gazette
AUGUST 25, 2024
River Island has threatened to send back clothing orders to suppliers over quality and sizing issues. The fashion retailer is understood to have requested discounts on goods that it claims have not met its standards, warning that it will send orders back to suppliers if they do not oblige, The Times reported. One supplier said River Island had accused it of sending a shipment of tops worth hundreds of thousands of pounds that were “ever so slightly too short in length.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
365 Retail
AUGUST 25, 2024
Exposure to loud noise at work is one of the biggest causes of preventable hearing loss in the UK. Around 1.1 million workers are exposed to levels of noise that put their hearing at risk. This can lead to permanent, incurable hearing damage if the proper controls and protections are not in place. Employers have a legal and ethical duty to protect their staff from noise hazards in the workplace.
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