Sun.Aug 25, 2024

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The Coffee Bean & Tea Leaf Unveils Fall Menu

Retail Wire

The Coffee Bean & Tea Leaf is taking advantage of the fall season with a new menu available until October 31, 2024. The seasonal offerings include a variety of beverages designed to align with the themes of an autumn experience.

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7-Eleven to double its Australian footprint in 10 years

Inside Retail

Convenience chain 7-Eleven is embarking on a bold strategy to double its footprint in 10 years as it drives growth in new markets. Fiona Hayes, CEO, 7-Eleven, revealed the plan to the delegates at the Australian Franchise Summit in Melbourne today. “7-Eleven has been a leader here, particularly in convenience where we have about 33 per cent of the market, and 11 per cent of the fuel market.

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AGCO to Showcase New Products and Innovations at 2024 Farm Progress Show

Retail Wire

AGCO Corporation (NYSE: AGCO) has announced plans to unveil new products and farmer-focused solutions at the 2024 Farm Progress Show in Boone, Iowa, from August 27-29.

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Adore Beauty’s earnings rise amid record number of returning customers

Inside Retail

Adore Beauty enjoyed improved earnings in the last fiscal year, thanks to the record number of returning customers, accounting for 79 per cent of product sales. The online beauty retailer’s earnings before interest, taxes, depreciation, and amortisation (EBITDA) surged 661 per cent to $4.8 million while revenue grew 7.4 per cent to $195.7 million.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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NVIDIA News Roundup with Big Reveals

Retail Wire

At Hot Chips 2024, NVIDIA will reveal key innovations in AI and data center technology.

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Endeavour Group’s net profit slips despite higher sales

Inside Retail

Endeavour Group’ s net profit fell 3.2 per cent to $512 million, while sales increased 3.6 per cent to $12.3 billion amid improved performance of its retail and hotel segments in the last fiscal year. Pre-tax earnings from its retail segment – that includes Dan Murphy’s and BWS – rose 4.1 per cent to $685 million as sales climbed 3.4 per cent to $10.25 billion.

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What the Privacy Act delay means for your business

Inside Retail

In a move likely to frustrate many, on August 20, the Australian federal government announced that updates to the Privacy Act – four years in the making and due to be tabled this month – would be delayed until September. Given the updates are expected to be referred to a parliamentary committee for review, this delay means the Act itself is unlikely to be passed until early next year – at best.

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Starbucks Launches Fall Menu with New and Returning Favorites

Retail Wire

The fall menu of Starbucks has returned in full force with a slew of new and returning items available in store, while some are exclusive to those who order through the retailer's app.

Returns 147
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Kogan returns to profitability despite lower revenue

Inside Retail

Kogan is back in the black despite lower revenue during the last fiscal year. The online retailer’s net profit attributable to shareholders was $21 million, a significant turnaround from a loss of $4.3 million in the preceding year. Revenue dipped 6.1 per cent to $459.7 million. The number of Kogan First loyalty program subscribers rose 25 per cent to over 502,000, and of Mighty Ape (New Zealand) subscribers by 35 per cent to 23,000. “Our business returned to a position of profitabil

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What Can Casinos Learn From the Retail World on Customer Retention

Retail Focus

The retail world and gambling space have two things in common—both have a high market value and a broad customer base. According to Research and Markets, the retail market size is expected to grow to over $40 trillion by 2024, and the gambling market is expected to hit over $700 billion by the same year, according to The Business Research Company. From these stats, you can see that both industries are flourishing and can learn a lot from each other.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Will q-commerce change the Indian food delivery system?

Inside Retail

As India’s quick-commerce market continues to flourish with a focus on delivering groceries and consumer goods in record time, e-commerce players are now setting their sights on changing the food delivery sector. The idea of integrating quick-commerce (q-commerce) principles into food delivery is undoubtedly appealing to consumers who value speed and convenience.

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5 Voucher & Coupon Techniques to Help You Save Money

Retail Focus

Whether it’s buying something online or paying bills, we often hunt for the best coupon codes and vouchers to squeeze out some extra discounts. These coupons and vouchers create a win-win situation for both the brand by reaching out to potential customers as well as for the customer, who saves a chunk of money using them. You can save up to 90% in some cases when you make purchases of groceries, clothes, or even entertainment items.

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Mike Ashley promotes daughter to director of his retail empire

Retail Gazette

Retail billionaire Mike Ashley has promoted one of his daughter as a director of his rapidly expanding retail empire. Matilda Ashley is now a director of Mash Holdings, which controls his stake in Frasers Group and other companies, The Times reported. She has resigned as a director of her own beauty business, Double Take, which Frasers bought for £1 last year without informing shareholders.

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The Impact of Retail Digital Transformation on Consumer Behaviour

Retail Focus

Digital transformation is drastically changing the retail sector, affecting business operations and customer interactions. This evolution involves integrating advanced technologies such as AI, IoT, and big data analytics into traditional retail practices. Consequently, these innovations are transforming the retail scene and deeply impacting how consumers behave.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Asda apologises after thousands of George orders hit by IT glitch

Retail Gazette

Asda has apologised after thousands of customers ordering from its George clothing range have been left out of pocket ahead of the new school year due to a botched IT update. Swatches of shoppers reported that money was taken out of accounts, but orders were not sent, while others said they were unable to return items purchased online, The Telegraph reported.

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What is Wrong With Retail Co-workers Dating and Being in a Romantic Relationship?

Retail Focus

Regardless of what the HR policies declare about workplace dating policies, workplace romance is inevitable. In almost every country around the world, people spend 8 to 15 hours in their workplace, which leaves them little time to go on a date and meet someone new besides their coworkers. So, what is wrong with retail co-workers dating and being in a romantic relationship?

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Top 5 Customer Service & CX Articles for Week of August 26, 2024

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. How Employee Experience Connects with Customer Experience by Francesca Di Meglio (HR Exchange Network) Positive employee experience begets customer experience.

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River Island demands supplier discounts over quality issues

Retail Gazette

River Island has threatened to send back clothing orders to suppliers over quality and sizing issues. The fashion retailer is understood to have requested discounts on goods that it claims have not met its standards, warning that it will send orders back to suppliers if they do not oblige, The Times reported. One supplier said River Island had accused it of sending a shipment of tops worth hundreds of thousands of pounds that were “ever so slightly too short in length.

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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Why Employers Must Protect Employees from Noise-Related Hearing Loss

365 Retail

Exposure to loud noise at work is one of the biggest causes of preventable hearing loss in the UK. Around 1.1 million workers are exposed to levels of noise that put their hearing at risk. This can lead to permanent, incurable hearing damage if the proper controls and protections are not in place. Employers have a legal and ethical duty to protect their staff from noise hazards in the workplace.