Retail Focus
MAY 29, 2024
Retail is changing, and experiential shopping is at the heart of this transformation. Unlike traditional shopping, which focuses on buying products, experiential shopping is all about creating memorable, engaging experiences for customers. It uses the latest technologies, interactive settings, and personalised services to make shopping more exciting and enjoyable.
Retail TouchPoints
MAY 29, 2024
Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. Although the technology has been steadily advancing for decades, recent availability of large language models (LLMs) that make AI platforms easy to use have convinced business leaders that AI insights for their employees can just be a question-and-answer interaction away.
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Inside Retail
MAY 29, 2024
Miniso ‘s business in Australia collapsed into administration for the second time, with the Chinese variety retailer appointing Melissa Lau, Andrew Spring and Peter Moore from insolvency firm Jirsch Sutherland as administrators earlier this month. This is the second time the local master franchisee of the Chinese discount variety products retailer has entered administration, having previously undergone a restructuring in 2020.
Retail TouchPoints
MAY 29, 2024
Innovative Eyewear , which develops smart eyewear under the Lucyd , Nautica , Eddie Bauer and Reebok brands, has launched a new Eddie Bauer smart eyewear collection that includes voice access to ChatGPT. “We are pleased to introduce Eddie Bauer’s next adventure in innovation to its audience of brand fans,” said Sierra McPhillips, VP of Brand at Authentic Brands Group , which acquired the Eddie Bauer brand in 2021.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
MAY 29, 2024
The rise of online shopping scams presents significant reputational risks for e-commerce businesses of all sizes if they don’t take proactive measures to help protect consumers. Last year, Aussie online shoppers lost more money than ever to scams, including various ‘trojan horse’ methods that imitate e-commerce retailers. The most lucrative months for scammers last year were May and June, although the number of reports to Scamnwatch wasn’t significantly higher than the rest of the year.
Retail TouchPoints
MAY 29, 2024
In today’s dynamic retail landscape, characterized by shifting consumer behaviors and evolving preferences, the traditional approach to real estate and store formats is undergoing a significant transformation. As foot traffic declines, exacerbated by the pandemic and the proliferation of delivery options, retailers are compelled to reassess their strategies.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
MAY 29, 2024
Petco Love , the nonprofit arm of pet care retailer Petco , will celebrate its 25th anniversary this weekend with a block party and adoption event at NYC’s Union Square Park. The event is taking place as the retail arm of the company is undergoing a leadership transition, with a new executive structure and two C-suite appointments following the departure of CEO Ron Coughlin in March.
Inside Retail
MAY 29, 2024
Mastani has been part of the Australian fashion landscape for six years but its Australian Fashion Week (AFW) runway debut cemented the brand as a force for change. The Mastani runway was a celebration of craftsmanship and inclusivity, with hand-loomed, silk and hand-marble-printed looks and models of diverse ages, sizes and ethnicities. The founder and creative director of Mastani, Kudrat Makkar, centres her designs around her Indian heritage and hopes to bring her customers into the world of
Retail TouchPoints
MAY 29, 2024
For today’s pet owners, their dogs, cats and even iguanas aren’t just part of the household — they’re integral to the family. This is especially true among younger consumers, like the 67% of millennials and Gen Zers who plan to have pets instead of kids. While cost was a leading reason for this pivot, consumers still plan to spend big bucks to show love towards their “fur babies.
Retail Wire
MAY 29, 2024
In a significant move in the energy sector, ConocoPhillips has announced its acquisition of Marathon Oil in an all-stock transaction valued at $22.5 billion, inclusive of approximately $5.4 billion in debt.
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Retail TouchPoints
MAY 29, 2024
Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform. With Retasmart’s all-in-one commerce platform, businesses can effectively sync their online and in-person sales.
Retail Wire
MAY 29, 2024
Starbucks will resume union negotiations with its baristas this week to work toward better overall working conditions.
Retail TouchPoints
MAY 29, 2024
Walmart has opened two new Neighborhood Market stores that are over 40% larger than the average-sized location in this format, boasting 57,000 square feet of selling, pickup and delivery space. Located in the Dune Lakes area of Santa Rosa Beach, Fla. and the Vine City neighborhood of Atlanta, the stores feature wider aisles, a health services room in pharmacies for privacy during vaccinations and consultations, and a Mother’s Room for nursing moms.
Inside Retail
MAY 29, 2024
There’s a rocket under mall rents in the Philippines. SM Investments, the holding company for separate business units involved in retail, property and banking, has given investors an encouraging update on its business performance and strategy, along with its annual report released on April 8. One of the company’s components, SM Prime, is the largest mall operator in the Philippines with more than 20,000 tenants.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail TouchPoints
MAY 29, 2024
Dollar Tree, Inc. has acquired designation rights for the leases at 170 of the stores that had been operated by 99 Cents Only. The retailer announced last month that it would wind down operations and sell all 371 stores following its bankruptcy filing after 40 years in operation. Additionally, Ollie’s Bargain Outlet Holdings will purchase 11 of 99 Cents Only’s stores.
Inside Retail
MAY 29, 2024
Australian startup Foodifox has launched its thermal food lockers initiative at Victoria’s Swanston Central in response to growing demand for meal delivery to residents of high-rise apartments. The collaboration allows delivery companies and Foodifox to serve the occupants of more than 1000 apartments in the building. “The Foodifox service team ensured there was a representative onsite (during peak lunchtime and dinner periods) to teach both delivery drivers and residents how easy the lo
Retail TouchPoints
MAY 29, 2024
Schnuck Markets has joined the Ibotta Performance Network (IPN), a digital network that delivers coordinated promotions across retailer platforms, third-party publisher sites and Ibotta’s DTC properties. Digital offers from the IPN, including personalized offers and rewards, will become available to Schnucks customers later this year. In addition to offering Schnucks shoppers exclusive product offers, the companies’ partnership also encompasses R&D for co-developing new customer experiences
Inside Retail
MAY 29, 2024
For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns.
Advertiser: Experience Retail Today
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Retail Wire
MAY 29, 2024
Adam Neumann, co-founder of WeWork, has dropped his effort to buy out the bankrupt co-workspace he resigned from as chief executive five years ago.
Inside Retail
MAY 29, 2024
For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns.
Retail Wire
MAY 29, 2024
Climate-focused venture capital firm Clean Energy Ventures has successfully raised $305 million for its second fund, significantly exceeding its initial target of $200 million.
Inside Retail
MAY 29, 2024
Last week, Abercrombie & Fitch Co reported a 22.1 per cent year-over-year increase in net sales in Q1, to just over US$1 billion, marking the best first quarter in the company’s history. Net income rose six times over to hit US$115.1 million, with gross margin expanding by 540 basis points to hit 66.4 per cent. The results are impressive considering less than 10 years ago, in 2016, the company’s namesake brand, Abercrombie & Fitch, was ranked as one of the most hated retaile
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Retail Focus
MAY 29, 2024
In the modern era of digital transactions, payment methods significantly influence consumer behaviour, especially in the realms of retail and gambling. Neteller, a popular e-wallet service, has become a prominent player in this landscape. This article delves into the psychology of spending, examining how Neteller impacts consumer behaviour, particularly focusing on Neteller casinos in the UK.
Retail Wire
MAY 29, 2024
American Airlines has announced that its chief commercial officer (CCO) will be leaving the company amid a dismal Q2 2024 profit forecast.
Retail Gazette
MAY 29, 2024
The Co-op is cutting prices for its members across up to 54 fruit and vegetable lines as it continues its investment in price reductions. The convenience retailer is investing £6.4m to reduce fresh produce prices by up to 44% compared to former standard retail prices, and provide savings on average of nearly 20%. Fresh produce featured in the member price savings which launch this week include baby potatoes with seasoned butter, little gem lettuce, cherry tomatoes, a plums punnet, Jersey Royal
Retail Wire
MAY 29, 2024
Luxury sneaker brand Golden Goose is gearing up for an initial public offering in Milan, potentially as soon as this week, according to insider sources.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Gazette
MAY 29, 2024
Nike has been permitted to include three stripes on some of its trouser designs in Germany, a court ruled yesterday (28 May) during a second appeal hearing between the retailer and Adidas. The Duesseldorf regional court had previously banned Nike from using two or three stripes across five of its trouser designs, after its rival filed a trademark violation lawsuit back in 2022.
Retail Wire
MAY 29, 2024
The rollout is an attempt to reduce a theft problems in D.C.
Retail Gazette
MAY 29, 2024
Pets at Home is targeting up to 20 smaller format shops within the M25 over the next couple of years as it looks to diversify its store estate. The pet care specialist has seven concept stores around London so far, located in Balham, Beckenham, Camden, Ealing, Sutton, Putney and Whetstone. Chief executive Lyssa McGowan told Retail Gazette: “Historically, we’ve underserved London as a pet market because we’ve had a big out-of-town format. “As we’ve cracked this new,
Retail Wire
MAY 29, 2024
Despite a decade-long recall effort by the National Highway Traffic Safety Administration (NHTSA), over 6.4 million vehicles in the United States still have unrepaired Takata airbags.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
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