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The leaders of two of America’s top musical instrument retailers, Guitar Center and Sweetwater, say they’re trying to engage customers both online and in stores.
Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more. Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire f
Oz Hair & Beauty, H&M, and Lululemon stood out in October for dispatch and delivery experience in the Online CX Index , Australia’s first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points.
Sneaker marketplace StockX has named Greg Schwartz, the company’s Co-founder, President and COO, as its next CEO, effective Jan. 1, 2025. Current CEO Scott Cutler, who was one of the company’s earliest investors and advisors, will step down but will remain through 2024 to help ensure a smooth transition. Schwartz co-founded StockX, a platform for buyers and sellers of sneakers, apparel, electronics and collectibles, in 2016 with Dan Gilbert, Josh Luber and Chris Kaufman.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Google has recently begun rolling out its new AI overviews to Australian search customers, including product overviews for Google Shopping. These AI-generated product overviews provide customers with a brief summary of items that are the most relevant to their product-related search. For this reason, they’re a feature to watch for small businesses in the e-commerce space.
Early 2000s “it girl” Paris Hilton has teamed up with Claire’s to reach the next generation of fashionistas with a new jewelry collab. Image courtesy Claire’s Created in partnership with Hilton’s 11.11 Media , the “Sliving” collection is named after Hilton’s newly coined slang term, meant to describe someone who is self-empowered, fulfilled, glamourous and successful.
Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’. With a strong resurgence in bricks-and-mortar retail after the global pandemic, Inside Retail decided to compile a list of the malls, high streets and neighborhoods going above and beyond to optimise the customer experience (CX) with innovative features and services.
Shopping is about more than just a transaction, as evidenced by our inaugural global feature on the ‘Most desirable shopping precincts’. With a strong resurgence in bricks-and-mortar retail after the global pandemic, Inside Retail decided to compile a list of the malls, high streets and neighborhoods going above and beyond to optimise the customer experience (CX) with innovative features and services.
Big Lots has upgraded its mobile app, available to current and new members of its Big Reward loyalty program and offering features including in-store rewards access, a personalized dashboard for tracking earnings and exclusive notifications for special offers. Additionally, the app now provides “Rewards Ready” notifications about new rewards, maximizing members’ savings and engagement with Big Lots.
Toys ‘R’ Us Asia is shifting away from traditional retail formats, introducing a series of innovative concept stores across Asia, as it seeks to tap into the lucrative ‘kidult’ segment. Kidults are adults who purchase toys and collectibles. “We are transforming our brand experience to deepen our engagement with kids and kidults in Asia,” Leo Tsoi, CEO at Toys ‘R’ Us Asia, told Inside Retail.
Build-A-Bear Workshop ’s IP partnerships have always been one of its biggest differentiators, but now the retailer is bringing its collaboration with Sanrio to the next level with a new workshop in Los Angeles. The companies will open a new retailtainment destination at Westfield Century City on November 15 to celebrate the 50th anniversary of Hello Kitty that will give consumers the chance to use Build-A-Bear’s renowned experience to customize one of Sanrio’s beloved characters.
Police were called to manage traffic chaos at Le Creuset’s warehouse sale in Andover, Hampshire, as hundreds of bargain hunters queued for hours to grab discounted cookware. The two-day event, which offered up to 50% off on the cookware giant’s signature items like casserole pots and saucepans, drew such a large crowd that social media videos showed long lines of cars parked along nearby roads, and shoppers waiting up to four hours to get in, The Guardian reported.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Food insecurity in the U.S. is at an all-time high, with one in four Americans struggling to afford basic groceries due to rising food costs – a situation only exacerbated by inflation. Amid this crisis, the growing interest of major retailers in a strategy called dynamic pricing raises concerns that its widespread adoption could further hinder Americans’ ability to put food on the table.
Mastercard research shows 72 percent of Birmingham residents want to shop local this festive season, while 82 percent say small businesses are important to the local economy Thrive Street, a pop-up marketplace, will be at Birmingham’s Bullring from 8 th -10 th November The event – which is open to the public – is hosted by Mastercard and Worldpay as part of Strive UK, Mastercard’s free support programme for entrepreneurs Support for Birmingham’s small businesses is strong ahead of the festive s
The hotly-anticipated Archie’s Atomic concept at Trafford Palazzo officially opened its doors to the public on 7th November at 10am. The £3m site, which has created over 100 jobs in the construction and hospitality sectors, comprises a bright pink 5,000 sq. ft. roller rink – making it the North West’s largest and pinkest – complete with a spinning disco ball, a state-of-the-art arcade filled with SEGA’s latest games, a private gaming vault, and dedicated party spaces.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Iceland group buying director Andrew Staniland has ditched his impending move to Asda to join Morrisons instead. Originally scheduled to start in a VP role at Asda in March, Staniland will now take on the position of group trading director and executive committee member at Morrisons in February. He spent four years at Iceland as trading director and previously worked at fellow grocers Waitrose and Aldi.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Mondelēz International today announces that its Cadbury core sharing bars, manufactured in Bournville and Coolock and sold in the UK&I, will be wrapped in 80% certified recycled plastic packaging, which can be attributed to plastic sourced from advanced recycling technology.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Sensitive is often the last word brand founders want to be described as but it’s a label the founder of sensitive skincare brand Yours Only, Ashli Templer, takes in stride. “I have always had allergies and intolerances and skin conditions, and they kind of just got a lot worse,” Templer told Inside Retail when asked what motivated her to start a skincare brand.
Ocado is adding hundreds more products to its own-brand range next year, with a focus on seasonal lines. The ecommerce giant has added over 100 new items to its selection in 2024 and by the end of the year, there will be over 740 items available to purchase, including new launches such as microfibre cloths and baked beans. Next year, the online grocer is set to widen the range once again after sales of its “own range” selection have risen 12%, with these items now making up more than
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Hackett London and David Gandy Wellwear are delighted to announce the second chapter of their partnership, introducing a new collection that elevates the off-duty moments of daily life with comfort that doesn’t compromise on style.
Promotional compliance is a critical driver of in-store success, yet many brands struggle to accurately track whether their promotions are executed as planned—or fail to track them at all. Traditional methods often rely on field teams or retailer feedback, which can be slow, incomplete, and biased. Issues like missing promotional signage, misplaced products, or incorrect pricing can severely impact a campaign’s effectiveness.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Greggs, the leading UK food-to-go retailer, has provided the equivalent of over one million meals – 420 tonnes of surplus food – to charities and community groups across the UK, in partnership with FareShare.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
FLANNELS , the luxury fashion retailer, has opened its latest store in Milton Keynes’ Midsummer Place Shopping Centre. Spanning 20,000 sq. ft, this new location offers a curated selection of high-end and contemporary brands, including Balenciaga, Off-White, Stone Island, Vivienne Westwood, Represent, BOSS, and New Balance. This expansion aligns with Frasers Group ‘s strategy to extend FLANNELS’ reach across the UK, transforming a former Debenhams space into a modern luxury shop
Riverside, Calif. — Hanley Investment Group Real Estate Advisors has brokered the $20.8 million sale of five outparcels at Citrus Landing, a shopping center located in Riverside. Stater Bros. anchors the… The post Hanley Brokers $20.8 Million Sale of Five Shopping Center Outparcels in Riverside, California appeared first on Shopping Center Business.
Just Eat , the UK’s largest delivery network, has officially entered the electronics sector through an exclusive partnership with premium tech retailer Richer Sounds. This collaboration marks Just Eat’s expansion beyond food delivery, offering a new convenience for customers with the option to order a wide range of electronic products and have them delivered within 30 minutes.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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