Mon.Nov 11, 2024

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CEOs say personalization is the key to success in music retail

Retail Dive

The leaders of two of America’s top musical instrument retailers, Guitar Center and Sweetwater, say they’re trying to engage customers both online and in stores.

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The House of Mouse: Inside Primark’s Mecca for All Things Disney and Marvel

Retail TouchPoints

Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more. Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire f

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OZ Hair & Beauty, H&M, Lululemon top Online CX Index’s dispatch and delivery experience

Inside Retail

Oz Hair & Beauty, H&M, and Lululemon stood out in October for dispatch and delivery experience in the Online CX Index , Australia’s first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points.

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StockX Co-founder Promoted to CEO Job

Retail TouchPoints

Sneaker marketplace StockX has named Greg Schwartz, the company’s Co-founder, President and COO, as its next CEO, effective Jan. 1, 2025. Current CEO Scott Cutler, who was one of the company’s earliest investors and advisors, will step down but will remain through 2024 to help ensure a smooth transition. Schwartz co-founded StockX, a platform for buyers and sellers of sneakers, apparel, electronics and collectibles, in 2016 with Dan Gilbert, Josh Luber and Chris Kaufman.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Google AI product overviews launched – here’s how to get featured

Inside Retail

Google has recently begun rolling out its new AI overviews to Australian search customers, including product overviews for Google Shopping. These AI-generated product overviews provide customers with a brief summary of items that are the most relevant to their product-related search. For this reason, they’re a feature to watch for small businesses in the e-commerce space.

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Claire’s Teams with Paris Hilton for Sparkly New Collab

Retail TouchPoints

Early 2000s “it girl” Paris Hilton has teamed up with Claire’s to reach the next generation of fashionistas with a new jewelry collab. Image courtesy Claire’s Created in partnership with Hilton’s 11.11 Media , the “Sliving” collection is named after Hilton’s newly coined slang term, meant to describe someone who is self-empowered, fulfilled, glamourous and successful.

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Big Lots Enhances App with In-Store Rewards Access, Personalized Dashboards

Retail TouchPoints

Big Lots has upgraded its mobile app, available to current and new members of its Big Reward loyalty program and offering features including in-store rewards access, a personalized dashboard for tracking earnings and exclusive notifications for special offers. Additionally, the app now provides “Rewards Ready” notifications about new rewards, maximizing members’ savings and engagement with Big Lots.

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“It is only the beginning of our transformation”: Toys ‘R’ Us Asia’s CEO Leo Tsoi

Inside Retail

Toys ‘R’ Us Asia is shifting away from traditional retail formats, introducing a series of innovative concept stores across Asia, as it seeks to tap into the lucrative ‘kidult’ segment. Kidults are adults who purchase toys and collectibles. “We are transforming our brand experience to deepen our engagement with kids and kidults in Asia,” Leo Tsoi, CEO at Toys ‘R’ Us Asia, told Inside Retail.

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Build-A-Bear Paints LA ‘Hello Kitty Pink’ with New Collaborative Workshop

Retail TouchPoints

Build-A-Bear Workshop ’s IP partnerships have always been one of its biggest differentiators, but now the retailer is bringing its collaboration with Sanrio to the next level with a new workshop in Los Angeles. The companies will open a new retailtainment destination at Westfield Century City on November 15 to celebrate the 50th anniversary of Hello Kitty that will give consumers the chance to use Build-A-Bear’s renowned experience to customize one of Sanrio’s beloved characters.

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Police called as Le Creuset sale triggers gridlock

Retail Gazette

Police were called to manage traffic chaos at Le Creuset’s warehouse sale in Andover, Hampshire, as hundreds of bargain hunters queued for hours to grab discounted cookware. The two-day event, which offered up to 50% off on the cookware giant’s signature items like casserole pots and saucepans, drew such a large crowd that social media videos showed long lines of cars parked along nearby roads, and shoppers waiting up to four hours to get in, The Guardian reported.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Rethinking Pricing: How Dynamic Markdowns can Combat Food Insecurity

Retail TouchPoints

Food insecurity in the U.S. is at an all-time high, with one in four Americans struggling to afford basic groceries due to rising food costs – a situation only exacerbated by inflation. Amid this crisis, the growing interest of major retailers in a strategy called dynamic pricing raises concerns that its widespread adoption could further hinder Americans’ ability to put food on the table.

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Research reveals consumers want to shop local this festive season as small business pop-up from Mastercard and Worldpay arrives at Birmingham’s Bullring

A1 Retail

Mastercard research shows 72 percent of Birmingham residents want to shop local this festive season, while 82 percent say small businesses are important to the local economy Thrive Street, a pop-up marketplace, will be at Birmingham’s Bullring from 8 th -10 th November The event – which is open to the public – is hosted by Mastercard and Worldpay as part of Strive UK, Mastercard’s free support programme for entrepreneurs Support for Birmingham’s small businesses is strong ahead of the festive s

Shopping 105
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How Is the Restaurant Industry Changing as Red Lobster, Denny’s, and TGI Fridays Close Locations?

Retail Wire

How is the restaurant business changing as chains such as Red Lobster, TGI Fridays, and Denny's close?

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Trafford Palazzo expands leisure offering as North’s largest and pinkest roller rink throws doors open

A1 Retail

The hotly-anticipated Archie’s Atomic concept at Trafford Palazzo officially opened its doors to the public on 7th November at 10am. The £3m site, which has created over 100 jobs in the construction and hospitality sectors, comprises a bright pink 5,000 sq. ft. roller rink – making it the North West’s largest and pinkest – complete with a spinning disco ball, a state-of-the-art arcade filled with SEGA’s latest games, a private gaming vault, and dedicated party spaces.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Amazon Reportedly Developing Smart Glasses for Faster Deliveries

Retail Wire

Supposedly, the Amazon glasses could improve a delivery driver's efficiency.

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Andrew Staniland ditches Asda move for Morrisons

Retail Gazette

Iceland group buying director Andrew Staniland has ditched his impending move to Asda to join Morrisons instead. Originally scheduled to start in a VP role at Asda in March, Staniland will now take on the position of group trading director and executive committee member at Morrisons in February. He spent four years at Iceland as trading director and previously worked at fellow grocers Waitrose and Aldi.

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Big Lots Rewards App Launches: Promises Enhanced Shopping Experience

Retail Wire

Big Lots continues to deliver on its promise of extreme customer value.

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Cadbury core sharing bars to be wrapped in 80% recycled plastic packaging

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Mondelēz International today announces that its Cadbury core sharing bars, manufactured in Bournville and Coolock and sold in the UK&I, will be wrapped in 80% certified recycled plastic packaging, which can be attributed to plastic sourced from advanced recycling technology.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Starbucks Is an Undeniable Teen Hot Spot, But Why?

Retail Wire

Starbucks has become a popular hangout spot for American teens and tweens, but why?

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Yours Only to disrupt sensitive skincare space with nationwide Priceline launch

Inside Retail

Sensitive is often the last word brand founders want to be described as but it’s a label the founder of sensitive skincare brand Yours Only, Ashli Templer, takes in stride. “I have always had allergies and intolerances and skin conditions, and they kind of just got a lot worse,” Templer told Inside Retail when asked what motivated her to start a skincare brand.

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Failed Cryptocurrency Exchange FTX Files $1.8B Lawsuit Against Rival Binance

Retail Wire

Cryptocurrency exchange FTX claims a Binance scheme led to its collapse.

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Ocado boosts own-brand range with hundreds of new products

Retail Gazette

Ocado is adding hundreds more products to its own-brand range next year, with a focus on seasonal lines. The ecommerce giant has added over 100 new items to its selection in 2024 and by the end of the year, there will be over 740 items available to purchase, including new launches such as microfibre cloths and baked beans. Next year, the online grocer is set to widen the range once again after sales of its “own range” selection have risen 12%, with these items now making up more than

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Hackett London & David Gandy Wellwear launch AW24 collaboration collection; sleep and loungewear

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Hackett London and David Gandy Wellwear are delighted to announce the second chapter of their partnership, introducing a new collection that elevates the off-duty moments of daily life with comfort that doesn’t compromise on style.

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Achieving Promotional Compliance to Drive In-Store Success

Wiser

Promotional compliance is a critical driver of in-store success, yet many brands struggle to accurately track whether their promotions are executed as planned—or fail to track them at all. Traditional methods often rely on field teams or retailer feedback, which can be slow, incomplete, and biased. Issues like missing promotional signage, misplaced products, or incorrect pricing can severely impact a campaign’s effectiveness.

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Greggs tackles food waste: over one million meals provided to UK-wide food network

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Greggs, the leading UK food-to-go retailer, has provided the equivalent of over one million meals – 420 tonnes of surplus food – to charities and community groups across the UK, in partnership with FareShare.

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Playa Bowls Expands Growth Potential in Third Quarter

Retail Wire

The New Jersey-based acai and pitaya bowl company is rapidly expanding.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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FLANNELS Opens New Luxury Store in Milton Keynes

365 Retail

FLANNELS , the luxury fashion retailer, has opened its latest store in Milton Keynes’ Midsummer Place Shopping Centre. Spanning 20,000 sq. ft, this new location offers a curated selection of high-end and contemporary brands, including Balenciaga, Off-White, Stone Island, Vivienne Westwood, Represent, BOSS, and New Balance. This expansion aligns with Frasers Group ‘s strategy to extend FLANNELS’ reach across the UK, transforming a former Debenhams space into a modern luxury shop

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Hanley Brokers $20.8 Million Sale of Five Shopping Center Outparcels in Riverside, California

Shopping Center

Riverside, Calif. — Hanley Investment Group Real Estate Advisors has brokered the $20.8 million sale of five outparcels at Citrus Landing, a shopping center located in Riverside. Stater Bros. anchors the… The post Hanley Brokers $20.8 Million Sale of Five Shopping Center Outparcels in Riverside, California appeared first on Shopping Center Business.

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Just Eat Partners with Richer Sounds for On-Demand Electronics Delivery Across the UK

365 Retail

Just Eat , the UK’s largest delivery network, has officially entered the electronics sector through an exclusive partnership with premium tech retailer Richer Sounds. This collaboration marks Just Eat’s expansion beyond food delivery, offering a new convenience for customers with the option to order a wide range of electronic products and have them delivered within 30 minutes.

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Wendy’s Is Using AI To Keep Up With the Frosty Demand

Retail Wire

Wendy's is counting on Palantir AI to handle the rush.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.