Retail TouchPoints

FEBRUARY 13, 2024

It’s hard to remember, but before the roads were filled with Amazon trucks delivering our packages in two days or less, we used to drive to the store to shop for what we needed. Brick-and-mortar stores teamed up with brands to determine the optimal placement and positioning of products to entice consumers and their wallets. Where your product landed on the shelf had everything to do with your relationship with the buyer.

Consumer 290

Consumer Advertising Management Marketing 290

Inside Retail

FEBRUARY 13, 2024

UK-based SSP Group has signed an agreement to acquire Airport Retail Enterprises (ARE) for an undisclosed sum, Verdict Food Service reported. With the acquisition, SSP will own all of ARE’s 62 locations in seven Australian airports, which are generating annual sales of approximately $200 million. This will raise the group’s presence to 100 units across 11 of the country’s 19 largest airports – and one train station.

Returns 275

Returns Location 275

Retail TouchPoints

FEBRUARY 13, 2024

Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer can take — particularly if they’re essentially a pureplay operation. Zenni Optical ’s Chief Technology Officer (CTO) David Ting discovered just how powerful amping up the site’s search capabilities could be after the retailer deployed the Algolia solution in early 2023 and soon saw a 34% increase in revenue per search session.

Consumer 279

Consumer Shopping Store Operations Customer Experience 279

Retail Wire

FEBRUARY 13, 2024

On a mission to win back customers after sales dropped month-over-month in December and January, online retailer Temu spent $15 million on giveaways and TV ads at the Super Bowl this year for its "Shop Like a Billionaire" slogan to be showcased.

Shopping 264

Shopping ATS Advertising 264

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

FEBRUARY 13, 2024

Following a 15 -store pilot project that kicked off in May 2023 , SpartanNash has deployed Tally, an autonomous inventory robot, in 60 more company-operated stores across the Midwest. The retailer operates 144 supermarkets, mostly under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners. The robots from Simbe support the solution provider’s Store Intelligence platform, providing real-time inventory insights to better inform product stocking, ordering, merchandising and ecom

Fulfillment 277

Fulfillment Supermarket Marketing Location 277

Inside Retail

FEBRUARY 13, 2024

As Gen Z and millennials enter their ‘prime furniture-buying years’, online furniture retailers, such as Temple & Webster are benefiting. Continuing to align with this age group’s needs – as they move out, get married, start a family, rent bigger places or buy homes – will be key to growth moving forward. Temple & Webster on Tuesday recorded record results for the first half of FY24 , surpassing the 1 million active customer mark in February 2024.

Advertising 264

Advertising Marketing Promotions Management 264

Retail TouchPoints

FEBRUARY 13, 2024

The UK arm of the The Body Shop has entered administration, the British version of bankruptcy protection, according to Reuters and other media reports, but it will continue to operate online and via its 199 UK brick-and-mortar stores for the time being. Private equity firm Aurelius Group purchased the retailer from Natura &Co in November 2023 for nearly $258 million.

Shopping 260

Shopping Management Store Operations ATS 260

Inside Retail

FEBRUARY 13, 2024

Brisbane’s Post Office Square is going through a multi-million dollar redevelopment in anticipation of a resurgence of food courts as more workers return to offices. Global investment manager LaSalle, which acquired the property in 2017, said that 17 new and existing tenants have already signed leasing agreements at the centre. “As workers are coming back to the office, there will be a need for CBD food courts in some shape or form,” said Taylor Westlake, manager of insights an

Returns 258

Returns Management Planning ATS 258

Retail Wire

FEBRUARY 13, 2024

The name of the golf legend's new line of sports apparel, whose logo is a tiger with 15 stripes, is based on the red shirts he wore throughout his career.

Apparel 278

Apparel 278

Retail TouchPoints

FEBRUARY 13, 2024

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10 , an ecommerce platform that operates localized online marketplaces throughout Asia. Qoo10 is headquartered in Singapore and operates marketplaces in Singapore, Indonesia, Malaysia, mainland China and Hong Kong. In 2018 its Japanese marketplace was spun off and sold to Ebay , which had previously been an investor in Qoo10 parent company Giosis.

Merchant Services 249

Merchant Services Operating Expenses Shopping Consumer 249

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

FEBRUARY 13, 2024

Warren Buffett is taking on Build-A-Bear, and he's not backing down. His Jazwares company, which produces the wildly popular Squishmallows plush toys, has sued Build-A-Bear Workshop, saying its Skoosherz line of toys is a "knockoff" of their idea.

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Inside Retail

FEBRUARY 13, 2024

Toy and game company Hasbro swung to a net loss as annual revenue declined amid lower performance in the consumer products and entertainment segments. The company booked an attributable net loss of $1.49 billion as revenue fell 15 per cent to $5 billion. Adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA) narrowed 39.5 per cent to $709.4 million.

Inventory Management 244

Inventory Management Consumer Management 244

Retail Wire

FEBRUARY 13, 2024

Lyft, a prominent player in the ride-hailing industry, made headlines recently as its shares experienced a surge of over 60% in after-hours trading following the release of its earnings report on Tuesday. Investors initially rejoiced as the company outperformed expectations, but the celebration was short-lived.

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147

Inside Retail

FEBRUARY 13, 2024

DFS Group, the world’s premier luxury travel retailer which is privately held and majority owned by LVMH, recently unveiled a new concept set to redefine the beauty shopping landscape. Dubbed the ’Beauty Collective’, the concept at T Galleria Beauty by DFS in Hong Kong’s vibrant Causeway Bay features 24 new brands spanning lifestyle, skincare, haircare and technology, as well as bespoke interactive consultations, personalised skincare and haircare analyses, and hands-on trial session

Customer Experience 130

Customer Experience Shopping Location ATS 130

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

FEBRUARY 13, 2024

Bank of America has alerted its customers to a data breach after one of its service providers, Infosys McCamish Systems (IMS), was hacked last year.

Finance 147

Finance 147

Inside Retail

FEBRUARY 13, 2024

Life partners and Youswim co-founders Elise Wallbank and Julian Tali launched the UK-based brand Youswim in 2018 to forever change size inclusivity and modernise sustainability in the swimwear market. Wallbank spoke with Inside Retail about coming up with the idea of an eco-friendly swimwear brand, striking a work-life balance, and what the company has planned for the year ahead.

Marketing 130

Marketing Planning Shopping Consumer 130

Retail Wire

FEBRUARY 13, 2024

T.J.Maxx's food aisle has been getting varied remarks online, with some content creators on TikTok questioning the quality of the food and even wondering if it has passed its expiry date.

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130

Inside Retail

FEBRUARY 13, 2024

The 2024 Australian Retail Outlook is out now. This must-read resource is packed with exclusive insights from Inside Retail’s survey of retailers about their performance, plans and predictions for the year ahead; trend analyses and advice from industry experts; and interviews with leading retailers, including Ikea, Lush, Outland Denim, Milligram, and many more, about their growth strategies in 2024 and beyond.

Beauty and Health 130

Beauty and Health Payment Services Consumer Fashion 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

FEBRUARY 13, 2024

On Valentine's Day, ride-sharing and delivery drivers are preparing to strike in multiple U.S. cities close to airports. The Justice for App Workers coalition, representing these drivers, declared their intention to strike last week, citing concerns over fair wages and safety measures.

Planning 130

Planning 130

Intelligence Node

FEBRUARY 13, 2024

Delivering Unparalleled Digital Shelf Optimization Intelligence Node, a global leader in retail analytics, recently announced it is expanding its work to support retailer clients and third-party (3P) sellers, starting with. The post Intelligence Node Expands to Serve Marketplace Retail Clients appeared first on Blog.

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104

Retail Wire

FEBRUARY 13, 2024

Billionaire investor Carl Icahn's firm, Icahn Enterprises, has disclosed ownership of 33.62 million shares of JetBlue Airways, amounting to a significant 9.91% stake.

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130

Intelligence Node

FEBRUARY 13, 2024

In the 21st century, the profile of the digital shopper has evolved dramatically, mirroring the seismic shifts in the retail landscape. Today’s retail environment is predominantly digital, with consumers expecting. The post 8 Digital Shopper Secrets to Understand the Modern Consumer appeared first on Blog.

Consumer 104

Consumer 104

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale

Retail Wire

FEBRUARY 13, 2024

National Pancake Day is here, and IHOP, the International House of Pancakes, is ready to celebrate.

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130

Hyken

FEBRUARY 13, 2024

Functionality versus customer experience: Do they belong together? Yes! And here’s a story to make the point:  Two guys are buying new cars. One buys a Ford EcoSport, and the other buys a Ferrari Roma. The Ford costs about $25,000. The Ferrari costs about $250,000 – 10 times more! Both guys live in the same neighborhood. They both drive downtown to work.

Customer Experience 120

Customer Experience ATS 120

Retail Gazette

FEBRUARY 13, 2024

The Body Shop has formally appointed FRP as administrators, which it said would “accelerate restructuring” of its UK business. FRP said the administration gave the retailer “ the stability, flexibility and security to find the best means of securing the future of The Body Shop and revitalising this iconic British brand” Administrators will now consider “all options to find a way forward for the business “, which employs more than 2,500 staff and has more 200 s

Shopping 120

Shopping ATS 120

Shopify

FEBRUARY 13, 2024

Shopify discusses how key features of a top-tier POS that can unify your channels to provide a seamless shopping experience, make your work streams more efficient, and allow you to scale your business with ease.

Shopping 98

Shopping 98

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Gazette

FEBRUARY 13, 2024

Waitrose has cut the price of more than 200 own-brand items as part of a £30m investment into delivering better value for customers. The upmarket grocer has lowered the price of hundreds of products from its Essential and Duchy Organic brands by 8% on average, with dairy, fish, meat and poultry, ready meals and frozen lines reduced by an average of 10%.

Supermarket 116

Supermarket Grocer Location Planning 116

Retail Customer Experience

FEBRUARY 13, 2024

Tuckernuck, a boutique clothing and accessories e-tailer, tapped Movable Ink, an AI-driven content personalization platform, to give customers what they want.

Boutique 106

Boutique Accessories 106

Retail Gazette

FEBRUARY 13, 2024

The collapse of Yodel has been averted following an overnight rescue deal from the Shift founder. YDLGP, a newly formed business backed by Shift executives and Solano Partners agreed on a deal this morning to purchase the delivery group, according to Sky News. The agreement was struck on a solvent basis and without the logistics company appointing administrators, which had seemed increasingly likely during recent days, insiders said.

ATS 115

ATS 115

LS Retail

FEBRUARY 13, 2024

©iStock/metamorworks I've been a fan of John Yunker's for more than two decades. No one knows web globalization like John does. He's the expert of all so-called experts on this topic. Check out some past post about John here. The exciting news is that he is finishing up his latest popular report card, " The Web Globalization Report Card 2024 ," available in two weeks.

ATS 94

ATS 94

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.