Retail TouchPoints

JUNE 11, 2024

In the dynamic landscape of DTC brands, harnessing the power of influencer marketing can be a game changer. An effective ambassador program will elevate brand awareness and drive conversions when executed strategically and thoughtfully. Here are five pivotal points to craft a successful ambassador program customized to your brand’s and target audience’s needs that will resonate with nano, micro and macro influencers. 1.

Payment Services 203

Payment Services Beauty and Health Marketing Fulfillment 203

Inside Retail

JUNE 11, 2024

Private equity firm Bain Capital has offered to acquire automotive parts retailer Bapcor in a $1.83 billion deal. Bapcor, which owns the Autobarn, Autopro, Burson and Midas chains, said it had received an unsolicited, conditional and non-binding proposal at $5.40 per share after the sharemarket closed on June 7. The company added it had yet to finish assessing the merits of the offer.

Management 290

Management Marketing ATS 290

Retail TouchPoints

JUNE 11, 2024

For its National HIV Testing Day event on June 27, Walgreens will provide free testing for HIV and other STDs at a record 550 stores. No appointment is needed to get the tests, which typically provide results in 20 minutes or less, at any of these participating Walgreens stores. The retailer, which has been working with Greater Than HIV , a public information initiative of KFF , since 2011, has provided more than 82,000 free HIV tests through the in-store program, including more than 15,000 self

ATS 309

ATS Store Operations Customer Experience 309

Inside Retail

JUNE 11, 2024

Country Road Group will launch a refreshed sexual harassment training program following an investigation amid allegations of inappropriate behavior against its former executives. The fashion retailer will also conduct an end-to-end review of the complaint handling process and will commission an independent review of sexual harassment and workplace misconduct policies and processes to ensure alignment with leading practice. “I am deeply disappointed that some team members did not feel fully

Fashion 278

Fashion ATS Accessories 278

Advertisement

Retail TouchPoints

JUNE 11, 2024

Ikea is opening a new store in Roblox and plans to hire 10 new employees to work in it. “The Co-Worker Game,” a virtual universe where players can experience the retailer’s unique approach to career progression by working in different departments and functions, will launch on June 24. All fans are welcome to take part in the gaming experience where they can serve Ikea’s famous Swedish meatballs to players, stop at the various showrooms or use famous Ikea products to organize spaces in exchange f

Accounting 271

Accounting Promotions Planning Management 271

Inside Retail

JUNE 11, 2024

Infamous Swim will resume trading with founder Gemma Crowe continuing as CEO after a group of self-funded entrepreneurs acquired the company from a short period of voluntary administration. With the transaction, Infamous Swim now has new directors including tech CEO Alex Macpherson, digital user expert Brad Down, fashion designer Mary Ioannidis, commercial director Matt Child, and information security specialist Greg Campbell. “During negotiations between Alex Macpherson and myself it beca

Finance 265

Finance Fashion Planning Management 265

Inside Retail

JUNE 11, 2024

Bespoke Singapore furniture brand Castlery recently opened its first Australi a n store in Sydney, which pipped NYC for the honour. We spoke with the Castlery co-founder Declan Ee about how the brand has thrived while other furniture DTC enterprises from the same era failed. We also discuss the big mistake the business made early on and the great strides it has made in that regard since.

Fulfillment 249

Fulfillment Management Marketing Inventory Management 249

Retail TouchPoints

JUNE 11, 2024

Starbucks is rolling out a delivery partnership with Grubhub to select markets in Pennsylvania, Colorado and Illinois this month and plans to expand it to all 50 states by August 2024. Starbucks is the most searched merchant not yet available on the Grubhub Marketplace, according to the company, and this deal will allow customers to have their Starbucks orders delivered directly to their homes or offices.

Merchant Services 249

Merchant Services Planning Marketing Customer Experience 249

Retail Wire

JUNE 11, 2024

The small town of Luling, Texas, witnessed a grand event as the world’s largest Buc-ee’s travel center opened its doors to the public. This new location, boasting an impressive 75,000 square feet, replaces the city’s previous Buc-ee's, offering an enhanced experience for travelers and locals alike. The center features 120 fueling positions, catering to the needs of countless road-trippers and commuters passing through the area.

Location 246

Location 246

Inside Retail

JUNE 11, 2024

Super Retail Group has named Judith Swales as chair, succeeding Sally Pitkin, effective at the conclusion of the annual general meeting on October 24. Swales currently serves Super Retail Group’s non-executive director and CEO of Fonterra’s global markets. She will leave her Fonterra role next month as the dairy cooperative considers divesting some or all of its global consumer business and integrated businesses, namely Fonterra Oceania and Fonterra Sri Lanka. “After announcing

Marketing 147

Marketing Planning Consumer ATS 147

Advertisement

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Retail Wire

JUNE 11, 2024

Elon Musk has stirred up controversy once again by threatening to ban Apple devices from his companies, following Apple's announcement of a new partnership with OpenAI.

197

197

Inside Retail

JUNE 11, 2024

Food, convenience and technology were recurring themes on day one of the inaugural Asian edition of the NRF’s Retail’s Big Show which kicked off in Singapore on Tuesday. The three-day event has attracted more than 7000 delegates from around the world and a who’s who of retail technology brands demonstrating their latest tools to improve retailers’ efficiencies and elevate customer experiences.

Consumer 147

Consumer ATS Supermarket Customer Experience 147

Retail Wire

JUNE 11, 2024

The European Union is poised to take significant action against Chinese electric vehicle imports, a move that could reshape the competitive landscape for electric cars in Europe.

130

130

Inside Retail

JUNE 11, 2024

Collins Foods MD and CEO Drew O’Malley will leave the company effective next month. O’Malley was granted an extended leave of absence in February to support his wife, Jola, during her treatment for a serious illness. Jola passed away in April, prompting O’Malley to resign to focus on his family. Former CEO Kevin Perkins will assume the role of interim MD and CEO while the board searches both locally and internationally for a permanent replacement.

Accounting 147

Accounting Returns 147

Advertisement

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

Customer Experience

Retail Wire

JUNE 11, 2024

On Monday at Apple's developer conference, the tech giant spotlighted its latest AI enhancements, including ChatGPT integration. It also revealed plans to boost iPhone sales.

Consumer 130

Consumer Planning ATS 130

Inside Retail

JUNE 11, 2024

Woolworths employees nationwide are voting on a new proposed wage agreement that would cover more than 100,000 workers and dictate their pay and conditions for the next four years. However, the Retail and Fast Food Workers Union (RAFFWU) has described the proposal as inadequate. “Workers demand an end to discriminatory disabled worker rates as low as $2.50 per hour,” said Josh Cullinan, secretary of RAFFWU. “After agreeing last year, now Woolworths has reneged.” The union

Supermarket 130

Supermarket ATS 130

Retail Wire

JUNE 11, 2024

Krispy Kreme Inc.'s stock experienced a notable surge on Monday, climbing 5.6%, following an upgrade to a "buy" rating from Truist analysts.

130

130

Inside Retail

JUNE 11, 2024

Kevin Tulip has worked for Primark, the affordable apparel and lifestyle retailer founded in Ireland, for over two decades. From starting as a sales associate, he has worked his way up to store manager, director of sales and now his current role as the president of Primark’s US division , where he is hard at work with the team to expand the company’s bricks-and-mortar presence.

Management 130

Management Apparel ATS Marketing 130

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

JUNE 11, 2024

The Alzheimer's drug by Eli Lilly got a unanimous vote of support from the FDA panel.

147

147

Retail Dive

JUNE 11, 2024

The struggling company, which runs home shopping networks QVC and HSN and a small brand portfolio, has until Dec. 9 to regain share price compliance.

Shopping 125

Shopping 125

Retail Wire

JUNE 11, 2024

The coffee giant revealed its entry into Hollywood with the launch of Starbucks Studios.

147

147

Retail Gazette

JUNE 11, 2024

Two former BHS directors have been fined more than £12m following a High Court ruling that the executives had breached their fiduciary duties ahead of the retailer’s collapse in April 2016. A High Court judge ordered Lennart Hennington and Dominic Chandler to pay £6.5m each after it found they were liable for wrongful trading and misfeasance between March 2015 to April 2016, City AM reported.

Returns 85

Returns Fashion 85

Advertisement

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.

Customer Experience

Retail Wire

JUNE 11, 2024

A Singapore Airlines flight with extreme turbulence turned deadly.

162

162

365 Retail

JUNE 11, 2024

Grosvenor has announced that Pandora , the world’s largest jewellery brand, has opened a 2,000 sq ft Evoke 2.0 concept store at Liverpool ONE. This refurbishment of its existing unit on South John Street is part of the ongoing investment by several brands in the destination since the beginning of 2024. Pandora’s refurbishment introduces the Evoke 2.0 store concept, featuring a modern aesthetic designed to immerse visitors in the Pandora brand.

ATS 111

ATS Management Shopping Fashion 111

Retail Wire

JUNE 11, 2024

She was sentenced to 11 years for defrauding Theranos investors.

130

130

365 Retail

JUNE 11, 2024

Akeneo , the product experience company, today announced the appointment of former Zoovu Chief Operations Officer Annabelle Malherbe to Chief of Staff. In this role, Malherbe will work directly with Chief Executive Officer Fred de Gombert to drive the firm’s strategic agenda. Malherbe will serve a critical role in Akeneo’s corporate development, working closely under the guidance of Chief Strategy Officer Kristin Naragon to drive merger and acquisition strategies and coordinate due diligen

Management 110

Management Customer Experience Marketing ATS 110

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Dive

JUNE 11, 2024

Walmart, Target and Kroger executives pointed to price and technology improvements that they are using to offset cost pressures.

127

127

Cisco Retail

JUNE 11, 2024

Securing industrial networks is top of mind. Cisco’s comprehensive OT security solution and unified IT/OT security platform is a Leader according to Forrester. Learn what makes Cisco stand apart in this market.

Marketing 105

Marketing 105

Retail Gazette

JUNE 11, 2024

Euro 2024 is set to kick off surging summer spending with grocery and electronics retailers likely to reap the most rewards, according to recent research by the British Retail Consortium (BRC). The poll of 2,000 UK shoppers found that “the nation’s love of football will translate into additional purchases”, with 13% of people set to spend more on groceries, alcohol and takeaways.

Consumer 105

Consumer Planning ATS 105

Retail Dive

JUNE 11, 2024

The small-format locations both feature design centers and Custom Spaces Studios as the company doubles down on its custom design business.

Location 120

Location 120

Advertisement