Retail TouchPoints

JUNE 11, 2024

In the dynamic landscape of DTC brands, harnessing the power of influencer marketing can be a game changer. An effective ambassador program will elevate brand awareness and drive conversions when executed strategically and thoughtfully. Here are five pivotal points to craft a successful ambassador program customized to your brand’s and target audience’s needs that will resonate with nano, micro and macro influencers. 1.

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Inside Retail

JUNE 11, 2024

Private equity firm Bain Capital has offered to acquire automotive parts retailer Bapcor in a $1.83 billion deal. Bapcor, which owns the Autobarn, Autopro, Burson and Midas chains, said it had received an unsolicited, conditional and non-binding proposal at $5.40 per share after the sharemarket closed on June 7. The company added it had yet to finish assessing the merits of the offer.

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Retail TouchPoints

JUNE 11, 2024

For its National HIV Testing Day event on June 27, Walgreens will provide free testing for HIV and other STDs at a record 550 stores. No appointment is needed to get the tests, which typically provide results in 20 minutes or less, at any of these participating Walgreens stores. The retailer, which has been working with Greater Than HIV , a public information initiative of KFF , since 2011, has provided more than 82,000 free HIV tests through the in-store program, including more than 15,000 self

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Inside Retail

JUNE 11, 2024

Country Road Group will launch a refreshed sexual harassment training program following an investigation amid allegations of inappropriate behavior against its former executives. The fashion retailer will also conduct an end-to-end review of the complaint handling process and will commission an independent review of sexual harassment and workplace misconduct policies and processes to ensure alignment with leading practice. “I am deeply disappointed that some team members did not feel fully

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Fashion ATS Accessories 278

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

JUNE 11, 2024

The small town of Luling, Texas, witnessed a grand event as the world’s largest Buc-ee’s travel center opened its doors to the public. This new location, boasting an impressive 75,000 square feet, replaces the city’s previous Buc-ee's, offering an enhanced experience for travelers and locals alike. The center features 120 fueling positions, catering to the needs of countless road-trippers and commuters passing through the area.

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Location 246

Inside Retail

JUNE 11, 2024

Infamous Swim will resume trading with founder Gemma Crowe continuing as CEO after a group of self-funded entrepreneurs acquired the company from a short period of voluntary administration. With the transaction, Infamous Swim now has new directors including tech CEO Alex Macpherson, digital user expert Brad Down, fashion designer Mary Ioannidis, commercial director Matt Child, and information security specialist Greg Campbell. “During negotiations between Alex Macpherson and myself it beca

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Inside Retail

JUNE 11, 2024

Bespoke Singapore furniture brand Castlery recently opened its first Australi a n store in Sydney, which pipped NYC for the honour. We spoke with the Castlery co-founder Declan Ee about how the brand has thrived while other furniture DTC enterprises from the same era failed. We also discuss the big mistake the business made early on and the great strides it has made in that regard since.

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Retail TouchPoints

JUNE 11, 2024

Alibaba.com , the global B2B ecommerce platform of Alibaba International Digital Commerce Group , has launched Alibaba Guaranteed, a program designed to help simplify global sourcing for small- and medium-sized businesses (SMBs). Alibaba Guaranteed will offer products at fixed prices, with shipping fees included, as well as promised dispatch of goods within 72 hours and guaranteed delivery by expected dates.

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Payment Services Fulfillment Finance Shipping 215

Retail Wire

JUNE 11, 2024

Elon Musk has stirred up controversy once again by threatening to ban Apple devices from his companies, following Apple's announcement of a new partnership with OpenAI.

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Retail TouchPoints

JUNE 11, 2024

Starbucks is rolling out a delivery partnership with Grubhub to select markets in Pennsylvania, Colorado and Illinois this month and plans to expand it to all 50 states by August 2024. Starbucks is the most searched merchant not yet available on the Grubhub Marketplace, according to the company, and this deal will allow customers to have their Starbucks orders delivered directly to their homes or offices.

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Merchant Services Planning Marketing Customer Experience 209

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

JUNE 11, 2024

A Singapore Airlines flight with extreme turbulence turned deadly.

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Retail TouchPoints

JUNE 11, 2024

Retail industry events are typically designed to showcase the brands and executives that have it all figured out: they’ve conquered business challenges, embraced industry disruptions and charted their own unique path to growth. But the reality is that the retail industry is always changing — and so are consumers. That means even if leadership teams have tools and systems for tracking and responding to these changes, they may not always have concrete answers and playbooks for success.

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Beauty and Health Consumer Social Commerce Customer Experience 201

Inside Retail

JUNE 11, 2024

Super Retail Group has named Judith Swales as chair, succeeding Sally Pitkin, effective at the conclusion of the annual general meeting on October 24. Swales currently serves Super Retail Group’s non-executive director and CEO of Fonterra’s global markets. She will leave her Fonterra role next month as the dairy cooperative considers divesting some or all of its global consumer business and integrated businesses, namely Fonterra Oceania and Fonterra Sri Lanka. “After announcing

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Retail Wire

JUNE 11, 2024

The Alzheimer's drug by Eli Lilly got a unanimous vote of support from the FDA panel.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

JUNE 11, 2024

Food, convenience and technology were recurring themes on day one of the inaugural Asian edition of the NRF’s Retail’s Big Show which kicked off in Singapore on Tuesday. The three-day event has attracted more than 7000 delegates from around the world and a who’s who of retail technology brands demonstrating their latest tools to improve retailers’ efficiencies and elevate customer experiences.

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Retail Wire

JUNE 11, 2024

The coffee giant revealed its entry into Hollywood with the launch of Starbucks Studios.

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Inside Retail

JUNE 11, 2024

Collins Foods MD and CEO Drew O’Malley will leave the company effective next month. O’Malley was granted an extended leave of absence in February to support his wife, Jola, during her treatment for a serious illness. Jola passed away in April, prompting O’Malley to resign to focus on his family. Former CEO Kevin Perkins will assume the role of interim MD and CEO while the board searches both locally and internationally for a permanent replacement.

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Accounting Returns 147

Retail Wire

JUNE 11, 2024

The European Union is poised to take significant action against Chinese electric vehicle imports, a move that could reshape the competitive landscape for electric cars in Europe.

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

JUNE 11, 2024

Woolworths employees nationwide are voting on a new proposed wage agreement that would cover more than 100,000 workers and dictate their pay and conditions for the next four years. However, the Retail and Fast Food Workers Union (RAFFWU) has described the proposal as inadequate. “Workers demand an end to discriminatory disabled worker rates as low as $2.50 per hour,” said Josh Cullinan, secretary of RAFFWU. “After agreeing last year, now Woolworths has reneged.” The union

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Retail Wire

JUNE 11, 2024

Krispy Kreme Inc.'s stock experienced a notable surge on Monday, climbing 5.6%, following an upgrade to a "buy" rating from Truist analysts.

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Inside Retail

JUNE 11, 2024

Kevin Tulip has worked for Primark, the affordable apparel and lifestyle retailer founded in Ireland, for over two decades. From starting as a sales associate, he has worked his way up to store manager, director of sales and now his current role as the president of Primark’s US division , where he is hard at work with the team to expand the company’s bricks-and-mortar presence.

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Retail Wire

JUNE 11, 2024

She was sentenced to 11 years for defrauding Theranos investors.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Dive

JUNE 11, 2024

The struggling company, which runs home shopping networks QVC and HSN and a small brand portfolio, has until Dec. 9 to regain share price compliance.

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Shopping 122

Retail Wire

JUNE 11, 2024

On Monday at Apple's developer conference, the tech giant spotlighted its latest AI enhancements, including ChatGPT integration. It also revealed plans to boost iPhone sales.

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Retail Dive

JUNE 11, 2024

Walmart, Target and Kroger executives pointed to price and technology improvements that they are using to offset cost pressures.

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Retail Gazette

JUNE 11, 2024

Two former BHS directors have been fined more than £12m following a High Court ruling that the executives had breached their fiduciary duties ahead of the retailer’s collapse in April 2016. A High Court judge ordered Lennart Hennington and Dominic Chandler to pay £6.5m each after it found they were liable for wrongful trading and misfeasance between March 2015 to April 2016, City AM reported.

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Returns Fashion 111

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Retail Dive

JUNE 11, 2024

Developed in partnership with Walmart’s merchandising team, the brand aims to offer luxury beauty products at an affordable price point.

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ATS 113

365 Retail

JUNE 11, 2024

Grosvenor has announced that Pandora , the world’s largest jewellery brand, has opened a 2,000 sq ft Evoke 2.0 concept store at Liverpool ONE. This refurbishment of its existing unit on South John Street is part of the ongoing investment by several brands in the destination since the beginning of 2024. Pandora’s refurbishment introduces the Evoke 2.0 store concept, featuring a modern aesthetic designed to immerse visitors in the Pandora brand.

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Retail Dive

JUNE 11, 2024

The small-format locations both feature design centers and Custom Spaces Studios as the company doubles down on its custom design business.

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Location 112

365 Retail

JUNE 11, 2024

Akeneo , the product experience company, today announced the appointment of former Zoovu Chief Operations Officer Annabelle Malherbe to Chief of Staff. In this role, Malherbe will work directly with Chief Executive Officer Fred de Gombert to drive the firm’s strategic agenda. Malherbe will serve a critical role in Akeneo’s corporate development, working closely under the guidance of Chief Strategy Officer Kristin Naragon to drive merger and acquisition strategies and coordinate due diligen

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Management Customer Experience Marketing ATS 108

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing