Tue.Dec 31, 2024

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Rethinking Retail Returns

Retail TouchPoints

Welcome to the world of retail returns, an expensive, cumbersome yet essential part of the industry. The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. Consider these facts: total returns amounted to $743 billion in merchandise in 2023 and in 2022; approximately 16.5% of all purchased goods were returned to retailers.

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Onion Recall: FDA Issues Class II Recall for 150 Types of Popular Vegetables Nationwide

Retail Wire

The onion recall impacts more than 150 types of pre-made vegetables.

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Retail, tech experts share AI predictions for 2025

Retail Customer Experience

Retail, brand and technology leaders offer up what they expect AI will be doing in terms of retail customer experience in 2025.

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Americans Are Finally Opening Up About Their Financial Lives

Retail Wire

Building a strong financial plan begins with talking about it.

Planning 147
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Enterprise ABM Marketing Tools: A Marketer's Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Morrisons adds 500 everyday essentials to Aldi and Lidl price match

Retail Gazette

Morrisons has extended its price match with Aldi and Lidl initiative to include over 500 everyday essentials and best-sellers in stores and online. The new additions, including olive oil, coffee, eggs and pasta sauce, will join the hundreds of existing items already matched in price against the discounters, such as bananas, potatoes, broccoli and onions.

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Inside the Plan to Revitalize TGI Fridays Amidst Its Bankruptcy Woes

Retail Wire

TGI Fridays is in the midst of bankruptcy, but one entrepreneur has a revitalization plan.

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More Trending

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Milk Recall: Horizon Organic Has Recalled Milk Sold at CVS Due to Potential Spoilage

Retail Wire

The milk recall affects 8-ounce milk cartons sold at CVS nationwide.

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Plus & Minus and Tread Softly offer dry January wines from Australia

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This Dry January,Fourth Wave Winesinvites you to discover the perfect balance of flavour and lower alcohol with two of its standout wine ranges:Plus & MinusandTread Softly. These contemporary, zero-alcohol wines bring you all the enjoyment of premium wine without the alcohol content – making them the ideal choice for mindful drinkers this Janua

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This Is the Most Expensive Place To Ring in New Year’s Eve in Times Square

Retail Wire

Do you have the bank account to ring in 2025 in the most expensive place in Times Square?

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Let’s Play 20 Customer Experience (CX) Questions – Part TWO

Hyken

This week, Im tackling the answers to 10 more of the 20 questions I answered last week. (Heres a link to the article that featured the first Ten Customer Experience questions and answers.) Are you ready? Lets go! What would the title of your CX superhero alter ego be? Id be Captain Amazing, working with clients who want to create amazing customer and employee experiences.

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The Evolving Retailer's Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Dunkin’ and Sabrina Carpenter ‘Shake That Ess’ in Playful New Campaign

Retail Wire

Sabrina Carpenter has teamed up with Dunkin' to promote a new coffee drink.

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The Perfume Shop hails ‘another successful’ Christmas as sales soar

Retail Gazette

The Perfume Shop said it enjoyed another successful Christmas after selling two million bottles of perfume in the run up to the festive season. The fragrance specialist reported a significant last-minute rush as online sales of gift sets rocketed 54% year on year in the final week before 25 December. Next day delivery and click and collect orders in the 14 days to Christmas rose 10% compared to last year, while The Perfume Shops tie-up with Deliveroo accounted for 100,000 in sales.

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US Accuses Fintech App Dave and CEO of Violating Federal Law

Retail Wire

The Department of Justice claims fintech app Dave made promises to users that were not fulfilled.

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MRI Software: retail footfall rises by +14.2% across retail destinations on 27 December

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Shoppers have well and truly shaken off their post-Christmas slumber with footfall across all UK retail destinations up by +14.2% yesterday (27thDecember), compared to 27thDecember 2023. This was led by an +20.2% year on year surge in high streets followed by more modest increases in retail parks (+2.7%) and shopping centres (+12.7%).

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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America Will Fall in Love With These Food Trends in 2025, Experts Say

Retail Wire

Americans may fall in love with these new food trends in 2025.

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Watsons continues expansion in GCC with the opening of its new flagship store in Bahrain

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! AS Watson Group and Al-Futtaim Group jointly announce the opening of Watsons’ new flagship store at City Centre Bahrain Mall, signifying the Watsons entry into a new market alongside the United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA) and Qatar.

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Americans Are Ditching Pricey Desserts at Fast-Food, Fast-Casual Restaurants

Retail Wire

Americans are increasingly opting to make dessert at home rather than ordering from a restaurant.

ATS 100
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The Perfume Shop sells two million bottles during Christmas season

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop, the UKs largest perfume retailer, has announced another successful Christmas trading period, reporting post festive season sales during December 2024. Between 28th November and 24th December,the retailer sold 2 million bottles of perfume, highlighting the enduring popularity of perfume as a classic festive gifting option.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Burger King Gave Away Free Cheeseburgers This Week — When’s The Next Time You Can Get Them?

Retail Wire

Burger King is closing out the year with some freebies.

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Biotiful launches gut health reset: national integrated marketing campaign

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UKs number 1 Kefir brand, Biotiful Gut Health, is on a mission to reset the Nations Gut Health with the launch of a national campaign starting this week. The Gut Health Reset campaign is the biggest marketing campaign yet for Biotiful, and comes after a phenomenally successful year which saw the brand grow their […] If you want more information

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Comment on How Marketing SaaS Startups Disrupt Business Operations by www.binance.com sign up

Cross Cap

Whats the secret sauce to successfully managing a marketing SaaS company? The two main ingredients that serve as a foundation for any successful business are an innovative approach to leadership and management, and getting the right people on-board. Read this post to learn about the best strategy for achieving both.

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Minister pledges to work with ACS on Employment Rights Bill to help local shops

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Justin Madders MP, the Minister for Employment Rights, Competition and Markets, has written to ACS (the Association of Convenience Stores) recognising the challenges faced by the convenience sector and pledging to collaborate with its members when implementing upcoming legislation introduced by the Employment Rights Bill.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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Happy 2025 from the Global Small Business Blog!

LS Retail

iStock/Maksim Prasolenko "Be bold, persevere, set achievable goals, and expand globally. When small businesses thrive, the world thrives. Happy New Year!" Laurel J.

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Barclays reveals 2024’s top 10 consumer spending trends, as card spend grew 1.6% year-on-year

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Consumer card spending increased 1.6 %year-on-year in 2024 noticeably lower than 2023s 4.1% growth as Brits limited food & drink and big ticket purchases, and prioritised spending on affordable treats and experiences that bring them joy.

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Retail Renaissance – The Trends Transforming 2025

Retail Bound

The retail world is on the brink of a seismic shift. With 2025 fast approaching, it’s becoming increasingly clear that staying ahead of trends is not just a competitive edgeit’s a necessity. For product brands, adapting to these changes is crucial in navigating the future landscape. This blog post will walk you through the emerging trends set to shape retail in 2025, and how your brand can leverage them to thrive.

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THG’s Matthew Moulding hits out at city critics as Ingenuity goes private

Retail Gazette

THG boss Matthew Moulding has made one last dig at city critics as he takes the groups Ingenuity arm private again. The chief executive said in a LinkedIn post that while the division has been called worthless, or worse, a huge liability, the reality of a tech investment is that it takes time to pay off. His comments come as THG shareholders voted in favour to spin off the technology arm at a valuation of 90m.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.