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Retention of key talent is a major challenge in any industry, but particularly in retail with its high turnover rate. At the World Retail Congress in Paris, industry executives and experts weighed in on a panel to advise retailers on the best strategies to improve employee retention, create jobs that meet needs and ensure effective management. Because despite retail businesses having some of the best marketers in the world, attracting and retaining frontline staff has escalated into a crisis.
Australian retailers are set to benefit from a surge in spending on Mother’s Day despite the current cost-of-living crunch, according to research conducted by the Australian Retailers Association (ARA) in collaboration with market research company Roy Morgan. The study predicts that Australians will spend $995 million on Mother’s Day this year, which is $70 million or 7.5 per cent more than last year.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. In a clothing store in Phoenix, the AC automatically adjusts to keep customers comfortable and lingering longer, happily trying on sweaters in the store’s new fall collection despite the blistering 100-degree late-summer day.
Australian gumboot maker Merry People’s social impact is growing exponentially with the business. Since it launched in 2014, Merry People has forged purposeful partnerships that embody its values of authenticity, kindness, happiness and adventure. This year, it expects to raise over $70,000 through the sale of the new limited edition Coral Pink and re-stocked Dusty Pink boot, for breast and ovarian cancer research as part of its collaboration with the Mother’s Day Classic (MDC) foundation.
New legislation will require furniture suppliers to provide safety warnings about the dangers of toppling furniture hazards, in a bid to lessen injuries. The legislation will apply to a clothing storage unit or bookcase with a height of 686 mm or more and entertainment units of any height typically used for housing televisions, home theatre systems or gaming consoles.
NBCUniversal and Instacart are expanding their existing partnership to include a new retail media workstream that will enable Instacart’s CPG advertisers to connect with consumers via NBCU’s streaming and linear television content. In late 2023, the companies teamed up to include access to NBCU’s streaming platform Peacock as part of the Instacart+ membership package.
The Halls Head Central shopping centre in Mandurah, Western Australia, has been sold to Centuria Capital Group for $70 million. The 19,373sqm shopping centre is home to Coles, Aldi and Kmart, two mini-majors, 50 specialty shops, and two freestanding pad sites. It boasts an annual turnover of $137.4 million. “The transaction demonstrates continued demand, particularly by private capital, for sub-regional assets with a focus on non-discretionary spending, particularly those that offer strategic va
Seven years into its most recent comeback, teen fashion retailer Rue21 has filed for its third bankruptcy, citing “the continued growth of online shopping, industry competition, inflation and macroeconomic headwinds.” Over the past two decades the mall-based retailer has struggled to regain the popularity it enjoyed during its heyday in the late ’90s.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Nurses play a vital role in healthcare, and their dedication often goes unnoticed. National Nurses Week, spanning from May 6 to 12, aims to acknowledge their hard work.
Walmart has simplified the process for shoppers who want to support their local schools with the new Connected Accounts feature on the Box Tops for Education app. Shoppers can now give back by connecting their Walmart account with the Box Tops app, without needing to scan or submit receipts. Families can earn when they download the app, connect their account and buy Box Tops’ participating General Mills products at Walmart, both in-store and online.
The grand reopening of Levi’s Bangkok flagship at CentralWorld marks a significant milestone in the brand’s direct-to-consumer trajectory and speaks to its commitment to the region. The 364sqm NextGen Indigo store promises a redefined denim experience, tailored to the discerning tastes of Thai shoppers through various personalisation offerings. This includes the Levi’s Tailor Shop, an embodiment of craftsmanship where denim aficionados can breathe life into their apparel through bespoke touches
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
I’m just back from a mini retail tour in Queensland and Northern NSW. I visited a variety of retail destinations in and around Brisbane, Toowoomba, Gold Coast, Byron and Ballina. From local shopping experiences to big destinations and shopping centres, these locations are a great barometer for the state of the Australian retail nation. I was struck by how homogenous shopping centres and local ‘high street’ shopping experiences have become.
Hyundai is set to invest almost $1 billion in Motional, securing a majority stake in the self-driving startup and providing vital capital for its ongoing operations.
Retailers expressed support and welcomed a recent proposal to authorise the NSW Police to ‘wand’ or scan people for knives without a warrant in designated areas – part of proposed legislation seeking to reduce knife crimes and modelled after Queensland’s Jack’s Law. “The measures proposed by the NSW Premier are a step in the right direction, however, there is detail we are keen to work on, particularly on what constitutes a ‘weapons-related offence’ and the pr
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Kohl’s has become the latest retailer to enable same-day delivery via Instacart , allowing customers to have accessories, home goods, skincare and beauty items delivered in as fast as one hour from all 1,172 Kohl’s stores. Shoppers using the Kohl’s Instacart storefront can earn Kohl’s Rewards on these orders, which are priced the same for delivery and in-store purchase.
European Commission President Ursula von der Leyen emphasized the EU's readiness to utilize all available trade tools to safeguard its economies amidst concerns over China's market practices.
Rebecca Minkoff doesn’t just like taking risks — she’s addicted to it. “It’s all about pushing myself out of my comfort zone continuously,” she said in an interview with Retail TouchPoints. “That’s where I get my adrenaline. I have team members helping me every day, but I’m spearheading the ideation and planning every day. That’s what takes me out of my comfort zone.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Fitness company Pvolve has introduced a limited-edition equipment bundle and companion workout calendar in collaboration with renowned actress Jennifer Aniston. Founded in 2017 by Rachel Katzman, Pvolve offers a workout method that pairs low-impact, functional movement with resistance equipment to build strong, mobile bodies. The limited edition collection includes several pieces of equipment Aniston uses in her Pvolve workouts, including the patented Pball, Pband, and P3 Trainer, plus the Slant
Upcoming trends include growth in cloud-based digital signage, AI driving automation, dynamic content via integrations, and personalization for employees and customers alike.
Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.
Architecture studio EBBA has completed a store for coffee brand WatchHouse that draws on modernist design to provide a calming environment in the heart of the City of London. Situated in the 30 Fenchurch Street building of the Square Mile financial district, the store was designed by EBBA for coffee company WatchHouse , which has several cafes around London and also sells its own roasts.
Waitrose has been accused of lowering redundancy payouts for warehouse workers already at risk of losing their jobs. The supermarket has come under fire for offering affected staff a reduced redundancy package after proposing a higher payout back in January. Earlier this year, John Lewis told workers it planned to halve redundancy payouts, which made it cheaper for bosses to lay off staff.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
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