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Metcash’s earnings slightly declined despite revenue increasing in the fiscal first half. The company’s revenue grew 6.3 per cent to $9.6 billion for the six months ended October 31, reflecting growth in food, liquor, and hardware segments bolstered by acquisitions. Underlying earnings before interest and taxes slid 0.2 per cent to $246.1 million while underlying profit after tax fell 5.5 per cent to $134.6 million due to lower earnings in hardware and liquor.
Temu is tapping UK-based suppliers to sell its products on the shopping app as it ramps up pressure on high street competitors. Under the ecommerce giant’s “local” initiative, customers can now buy items from UK-based sellers that will arrive in as little as one day, The Times reported. The “local” products are mostly bulky goods, such as furniture, tents, winter coats and kitchen appliances that would be uneconomical to ship from China.
Retail sales improved in October, with cosmetics, sports and recreational goods leading the increase, Australian Bureau of Statistics (ABS) data showed. Retail sales during the month climbed 3.4 per cent year on year to $36.7 billion, with other retailing – which includes cosmetics, sports and recreational goods – soaring 8.4 per cent to $5.85 billion.
Topps Tiles’ major shareholder has called for the board to overhaul its senior management and strategy after what it termed a series of “costly blunders”. MS Galleon wrote to the tile specialist’s chair Paul Forman last week claiming “complete failure” among management to adapt to the changing retail landscape, The Times reported. The shareholder, which holds a 29.9% stake, slammed Topps’ acquisition of CTD Tiles as “unequivocally irrational” and “highly detrimental” to the interests of the comp
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
After filing more than 2200 individual disputes with the Fair Work Commission to dispute Woolworths’ new productivity framework, 1500 warehouse workers have been on strike since November 21. The United Workers Union is asking for a pay rise and the abolishment of the productivity framework that mandates disciplinary action if warehouse workers fail to achieve a 100 per cent score for every task they complete.
Former Harrods director Jon Brilliant has claimed he was handed envelopes of cash by its previous owner Mohamed Al Fayed in an attempt to control him. Brilliant, who worked in Al Fayed’s private office for 18 months, told the BBC that the former owner would sack those he could not control. He said he was one of those that Al Fayed had targeted and was handed as much as £39,000 in cash over the course of his employment to try to comprise him.
Former Harrods director Jon Brilliant has claimed he was handed envelopes of cash by its previous owner Mohamed Al Fayed in an attempt to control him. Brilliant, who worked in Al Fayed’s private office for 18 months, told the BBC that the former owner would sack those he could not control. He said he was one of those that Al Fayed had targeted and was handed as much as £39,000 in cash over the course of his employment to try to comprise him.
Finnish multinational sporting equipment company Amer Sports beat analysts’ estimates, reporting a 17 per cent increase in sales to US$1.35 billion during the third quarter. Greater China, Amer Sports’ second-biggest market, saw sales jump 56 per cent during the period. While major global retailers have encountered significant setbacks in penetrating the Chinese market, niche sportswear brands have demonstrated a markedly different pattern.
It’s December, so we know that you have already made a list and checked it twice, but here’s a refresher, just in case… EVENTS ARE ESSENTIAL Customers need a reason to visit your store so plan on having at least one major and two minor in-store events in December. And push gift cards! If Rich gives Georganne a gift from your store she may like it, but it probably won’t bring her in to shop.
Activewear brand LSKD has opened its first New Zealand store – in Takapuna, on Auckland’s North Shore. The store opening attracted 705 customers, marking the brand’s biggest store launch and sales day. “We know there’s demand here, and opening a physical store gives people a chance to touch, feel, and try on the apparel, something online can’t fully replicate,” said Jason Daniel, LSKD CEO and founder. “Retail is rebounding in New Zealand, and we’re
Six exciting new suppliers hit Co-op shelves this past November month following the UK convenience retailer’s search for a fresh wave of values-led, quality and innovative food and drink businesses to participate in its mentoring and support scheme, the Apiary. The producers, which submitted their products via RangeMe, now have their brands stocked in more than 100 Co-op food stores as they become the third wave of suppliers to benefit through Co-op’s Incubator program.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Miniso’s net profit grew amid a higher store count in the third quarter ended September 30. The company’s third-quarter net profit rose 4.9 per cent to US$92.4 million while revenue soared 19.3 per cent to $644.5 million. In the first nine months, net profit jumped 11.6 per cent to $260.2 million while revenue surged 22.8 per cent to $1.75 billion. “As of September 30, 2024, the group’s total number of stores reached 7420 with a net increase of 859 stores in the first nin
Morrisons is offering five More Card points on every single product it sells from today in store, online and on Amazon as part of its loyalty scheme revamp. The supermarket will also continue to offer More points on selected items, including up to 50 points when they buy any of the grocer’s The Best line throughout December. Consumers previously were only able to collect More points on selected products and could redeem £5 off vouchers when they reached 5000 points.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Perfume retailer The Perfume Shop is celebrating a decade in partnership with the UK’s leading dementia research charity, raising over £1.6 million. The celebration was marked at The Perfume Shop’s annual conference in Cardiff in October.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
So, how is the busy retail marketer going to manage customer messaging in a world where coordination of message among multiple channels is the key to success. Well, first of all there must be an interactive marketing calendar template where each internal marketing team and agency partner can actively participate in building that message.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following the news of Homebase entering into administration, Magnet Kitchens – part of the Nobia group – has reached out to offer its support to those whose jobs are currently at risk. Having launched its store manager recruitment campaign this month to find the next generation of store managers, the kitchen specialist is inviting employees [
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ty Nant a symbol of Welsh luxury and premium hydration, has continued its meteoric rise in the global beverage market with the strategic acquisition of Fonthill Water and Decantae Mineral Water from the U.S.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
In-N-Out Burger has a devoted legion of die-hard fans, and now, these fans can get a new limited-edition T-shirt to show their support for Animal Fries and Double Doubles.
Adore Beauty CEO Sacha Laing has revealed the company’s first bricks-and-mortar stores will open just after Christmas and will represent “the absolute best of the best”. Speaking to Inside Retail moments after the publicly listed online beauty retailer’s AGM last week, Laing said, “Adore Beauty is primed and ready to go into bricks-and-mortar retail.
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Top 30+ Customer Experience Statistics to Know in 2025 by Viraj Mahajan (Notta) If you were to list a business’s most crucial operations in 2024, customer service would probably be among the most important ones.
Tommy Gun’s Original Barbershop, which arrived in Australia in 2015, has now hit the 100 location milestone. Brisbane was the first international site for the barbershop brand; there are no 13 outlets across Australia. The brand has also expanded to New Zealand. The 15-year-old Canadian-born business is now focused on expanding across the US, with plans to double in size in the next five years.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Mimosa Rwm, the award-winning Welsh rum brand co-founded by rugby legend Alun Wyn Jones, is delighted to unveil its festive Christmas advert, starring opera singer and recent Strictly Come Dancing star, Wynne Evans.
Last week, Walmart made waves as the US-based global big-box chain announced that it would be rolling back several diversity, equity and inclusion (DEI) programs. The company confirmed that it will not renew its five-year commitment to create a racial equity center, ended its supplier diversity goals and has concluded its participation in the Human Rights Campaign’s Corporate Equality Index.
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