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JB Hi-Fi is broadening its product categories as it agrees to acquire a controlling interest in E&S Trading Co, which offers kitchen, laundry, and bathroom products. The consumer electronics retailer agreed to an initial acquisition of 75 per cent of E&S for cash consideration of $47.8 million on a cash-free,debt-free basis. JB Hi-Fi has the option to buy the remaining 25 per cent in September 2029. “E&S has a highly complementary premium product offering, which will appeal to
PE Nation creative director Pip Edwards has stepped down from the role, but will maintain her directorship and shareholding in the fashion brand she co-founded in 2016. The announcement comes just months after PE Nation’s other co-founder, Claire Greaves, stepped back from the company’s day-to-day operations back in March. Earlier this year, PE Nation launched a new look as part of its rebranding initiative, at Australian Fashion Week. “Following PE Nation’s celebrated and succ
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
As Officeworks marks its 30th year of operation, managing director Sarah Hunter has reconfirmed the stationery retailer’s commitment to investing in a strong workplace culture that champions staff as its greatest asset and making meaningful connections with the local communities in which it operates. “Our team is our greatest asset, and we wouldn’t be where we are today without the collective passion, dedication and talent of our 9000-plus team members across the country,” Hunter told Insi
Xiaohongshu, or ‘Little Red Book’, is commonly referred to as the Chinese version of Instagram due to its visually driven, user-generated content. The app, which combines social media and e-commerce, has long been a significant source of inspiration for brands looking to reach and engage with customers in China. However, many retailers may not fully realise or harness its potential.
Xiaohongshu, or ‘Little Red Book’, is commonly referred to as the Chinese version of Instagram due to its visually driven, user-generated content. The app, which combines social media and e-commerce, has long been a significant source of inspiration for brands looking to reach and engage with customers in China. However, many retailers may not fully realise or harness its potential.
This month, Japanese resale-retailer Mercari announced several online and in-store developments to enhance its omnichannel presence in the US. Several years after the company’s first experimentation with a physical location – its first pop-up shop in San Francisco in late 2021 – Mercari opened its first permanent bricks-and-mortar location on Melrose Avenue in Los Angeles, California.
Carpetright’s sister firm The Floor Room has collapsed into administration and is being wound down, with 201 jobs set to be lost. Administrators at PwC were appointed on Friday and closed the business’ 34 John Lewis concessions, one stand-alone London store, and online operation “with immediate effect”, making the majority of employees redundant.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Rethinking Customer Interactions to Boost Customer Experience by Harvard Business Review (Harvard Business Review) Simply put, customer experience (CX) has the power to make or break business success.
The former owner of Wilko does not expect to plug the discount retailer’s estimated £70.2m pension black hole following its collapse. Amalgamated Holdings Wilkinson Limited (AHWL), which is owned by the founding family, said in new documents that its directors, including the retailer’s former chair Lisa Wilkinson, “do not believe there is a liability for AHWL in respect to any [pension] deficit arising” after taking legal advice, The Financial Times reported.
Achieving success in the current competitive retail environment requires seamless brand integration. From first visual displays to the point of sale, brands need to guarantee consistent representation at every customer touchpoint. Through this integration, customers are given a consistent and memorable brand experience, which increases their trust & loyalty.
Pret A Manger is handing body cameras to its staff as attacks on retail workers and shoplifting crimes across the UK worsen. The sandwich maker has launched a trial of the body-worn cameras in six shops across London and put up signs informing customers about them, The Telegraph reported. A Pret spokesperson said the cameras, which were introduced last month, will be worn only by team leaders or managers and activated only in specific situations.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Effective merchandising plays a vital role in retail businesses, directly influencing sales and customer satisfaction. This process involves presenting products strategically to encourage purchases, encompassing aspects such as product placement, display design, pricing strategies, and promotional activities. When implemented successfully, effective merchandising can lead to increased sales, enhanced brand perception, and an improved shopping experience for customers.
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