Retail TouchPoints
JANUARY 21, 2025
Experiences are, at their core, emotional for customers. Whether its the frustration of being stuck in a middle seat on a long flight, the excitement of waiting hours to taste a special meal, the thrill of getting access to a limited-edition sneaker or the satisfaction of discovering the perfect vacation while browsing late at night, emotions drive all interactions that customers have with brands.
Retail Wire
JANUARY 21, 2025
UGG Since 1974 was sued byDeckers Outdoor Corporation, a United States shoe company,for its use of the name UGG.
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Retail TouchPoints
JANUARY 21, 2025
The U.S. Department of Justice has filed a civil suit against Walgreens alleging that the pharmacy retailer dispensed millions of unlawful prescriptions for opioids despite clear red flags that indicated the prescriptions were highly likely to be unlawful, according to a statement by Principal Deputy Assistant Attorney General Brian M. Boynton, head of the Justice Departments Civil Division.
Retail Wire
JANUARY 21, 2025
Olive Garden is releasing more carb-loaded dishes for fans' delight.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail TouchPoints
JANUARY 21, 2025
By an 85% margin, Costco workers have authorized a strike by the 18,000 employees who are members of the Teamsters Union , to take effect on Jan. 31, 2025 when their current contract runs out. Our members have spoken loud and clear Costco must deliver a fair contract or theyll be held accountable, said Sean M. OBrien, Teamsters General President in a statement.
Retail Wire
JANUARY 21, 2025
The FDA's approval of SPRAVATO for depression could change lives.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
JANUARY 21, 2025
Wendy's is now going to the Land Down Under.
Inside Retail
JANUARY 21, 2025
Baked By Melissa x Tabasco, Kate Spade x Heinz , ELF Cosmetics x Tinder. What do these unexpected retail collaborations have in common with one another? They have all successfully tapped into the power of pop culture to keep hold of the increasingly fleeting attention of the millennial and Gen Z consumer. However, just because a collaboration is unique, or even a little weird, depending on the consumers perspective, doesnt ensure that it will be popular or profitable.
Retail Wire
JANUARY 21, 2025
Netflix prices are on the rise as the company prepares for 2025.
Retail Focus
JANUARY 21, 2025
New research commissioned by inclusive global payments platform Ecommpay found that 61% of e-commerce merchants would definitely choose a payment provider based on their commitment to ESG. A further 38% said they might do so. The sustainability values of a potential partner have at least some influence over all respondents; 41% said they are strongly influenced, and 53% somewhat.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Retail Wire
JANUARY 21, 2025
Walmart is now carrying a fun, exclusive cereal flavor.
Retail Gazette
JANUARY 21, 2025
WHSmith is set to shut 17 stores across the UK in the coming months, as part of its ongoing restructuring strategy. The retailer , which operates over 1,100 locations nationwide, has already seen several closures since 2023, with more planned for 2025. The latest round will take place between now and May, following a shift in WHSmith’s focus, as it looks to streamline operations and shift its footprint to more profitable locations.
Retail Dive
JANUARY 21, 2025
With a master agreement with the Teamsters set to expire in 10 days, affecting 18,000 of the retailer's workers, hundreds last week held practice pickets.
Cisco Retail
JANUARY 21, 2025
Discover Marketing Velocity Learning: Empowering partners with essential tools and bite-sized courses for seamless co-marketing campaigns, personalized learning paths, and efficient asset customizationaligning with Cisco's strategy for impactful results.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
Inside Retail
JANUARY 21, 2025
Since launching in 2022, Nala has been righting the wrongs of the stale lingerie sector offering consumers a new way to see themselves by being a brand that represents all women. The Australian intimates brand has earned a reputation not only for its undergarments but for its innovative and inclusive campaigns resulting in earned media coverage and a loyal customer base.
Retail Wire
JANUARY 21, 2025
There's always a deal to be had at your favorite fast-food restaurant.
Inside Retail
JANUARY 21, 2025
China’s luxury market declined by 18 per cent to 20 per cent in 2024, marking the end of a period of “exponential growth”, with sales expected to remain flat this year, consultancy Bain and Company said at the launch of its latest ‘China Luxury Report’ on Tuesday. Discretionary items, including personal luxury goods, have been hard hit in China, which accounts for around a third of global luxury goods sales.
Retail Wire
JANUARY 21, 2025
In the agentic AI race, Oracle just revealed its AI agent for sales professionals.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
Retail Focus
JANUARY 21, 2025
Global womenswear and lifestyle brand Club L London announces the appointment of Dan Lorenson as its new Chief Marketing Officer (CMO). Dan has been a key figure in the brands evolution since 2018, initially collaborating as the Founder of boutique marketing agency Flying People. His agency secured Club L London as its first client and played a pivotal role in supporting the brands direct-to-consumer launch, where Dans expertise was integral to its early success.
A1 Retail
JANUARY 21, 2025
The collection features more than 40 affordable and stylish wardrobe staples across womenswear and menswear, adapted to meet a range of needs Developed alongside award-winning adaptive fashion designer and disability campaigner Victoria Jenkins, the range will be available in 31 stores nationwide and through the 113 UK stores offering Click & Collect from Tuesday 28th January New research highlights the challenges and frustrations disabled people face when it comes to fashion and buying
Retail Focus
JANUARY 21, 2025
Shaftesbury Capital has announced that luxury activewear brand , Alo Yoga, has opened its new UK location in Covent Gardens Seven Dials. Located in an anchor unit at the junction of Neal Street and Earlham Street at a key gateway to the Seven Dials neighbourhood, Alo Yogas opening follows a milestone year of brand commitments at Covent Garden in 2024.
Retail Dive
JANUARY 21, 2025
From skin care companies like Prequel and Dieux to footwear brand Kizik, these retailers are separating themselves from the rest.
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In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.
Retail Focus
JANUARY 21, 2025
Leading retail and leisure destination, Trafford Centre , is thrilled to announce that Flying Tiger Copenhagen, the much-loved Danish variety store is set to open its doors at the centre on Friday 14th February. The new 1,500 square foot store, located on Upper Peel Avenue will feature the brands core ranges, alongside its seasonal love-themed product range in celebration of Valentines Day.
Retail Dive
JANUARY 21, 2025
The retailer previously had a marketplace, but ultimately closed down its operations after five years.
Retail Focus
JANUARY 21, 2025
Why do some websites always seem to rank higher than others? A key factor is link building. In 2025, building strong, high-quality backlinks is still one of the best ways to improve your website’s search rankings, bring in more visitors, and grow your online presence. But why is link building so important for SEO, and how can it help your website stand out in a crowded online space?
Retail Customer Experience
JANUARY 21, 2025
Technology will continue to revolutionize retail in 2025. From cashier-less stores to AI-driven inventory management, tech innovations will streamline operations and enhance customer satisfaction.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
A1 Retail
JANUARY 21, 2025
Photo: Thomas O’Hagan, Weev CCO with Andrew Hamilton, Operations Manager at The Boulevard. Northern Irelands electric vehicle infrastructure company has announced a new strategic partnership with premier designer shopping outlet, The Boulevard, to allow customers to charge their car while they shop. Weev finished 2024 as a record year with +300 perent charging capacity and increased its new users by +91 percent compared to 2023.
Retail Gazette
JANUARY 21, 2025
Asda is set to roll out its largest Rollback price cuts campaign in years, as returning CEO Allan Leighton aims to steer the retailer through tough competition and revitalise its performance. The supermarket chain has faced mounting pressure from both discounters and rival traditional retailers, and emerged as the worst-performing supermarket over the Christmas period.
Inside Retail
JANUARY 21, 2025
Rebecca Vallance has appointed Peter Halkett as CEO, effective January 28. Prior to the new role, Halkett worked as CEO of Brandbank Group, Moochi, APG & Co, Kathmandu, Zintel, and Pacific Retail Group. Founded by Rebecca Vallance Gasan in London in 2011, the fashion brand is now available in boutiques and premium department stores in Europe, the US, and Australia.
Retail Gazette
JANUARY 21, 2025
John Lewis has become the first UK retailer to implement AI-powered age checks for online knife sales, in a move to prevent under-18s from purchasing kitchen knives. The technology, developed by British company Yoti, uses facial age estimation to verify the buyer’s age. Customers must consent to having their face scanned, and the AI provides a result within seconds, confirming whether the purchaser is over 18, according to The Times.
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Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.
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