Retail Customer Experience
FEBRUARY 18, 2025
New tech carries risk, and while retailers should be encouraged to integrate AI across sectors, ethical data management must remain central to any decision.
Inside Retail
FEBRUARY 18, 2025
Mosaic Brands will unlikely be able to pay its creditors, including suppliers and landlords, for goods and services supplied before October 28 last year, when the fashion retailer entered administration and receivership. Even secured creditors look to be out of pocket. “There is not expected to be sufficient funds from the realisation of assets to pay amounts owed to secured creditors in full,” said FTI Consulting, the voluntary administrators of Mosaic Brands.
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Retail Wire
FEBRUARY 18, 2025
Popeyes is set for a variety of spends in the coming years in a bid to increase sales.
Inside Retail
FEBRUARY 18, 2025
Australia and New Zealands leading pureplay online fashion, lifestyle and sporting destination has had a year of evolution; with seemingly smooth transitions overhauling the businesss order warehouse management system (OWMS), building a new B2B platform business and tackling the intricate returns issue. The Iconic CEO Jere Calmes stepped into the role in July 2023 with a vision to replicate the growth, operational efficiencies and opportunities he implemented at Lamoda Group, a leading online fa
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Wire
FEBRUARY 18, 2025
Starbucks has released an instant coffee that brings the café experience home.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
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A1 Retail
FEBRUARY 18, 2025
The new and permanent room offers a safe, inclusive and welcoming space in-centre for all It is Westfields latest commitment to inclusivity, joining the sponsorship of Purple Tuesday, free Sensory Packs, Sunflower Lanyards and Quiet Hours Westfield London has unveiled a brand-new permanentSensory Room, marking another significant step in its commitment to inclusivity and accessibility for all visitors.
Inside Retail
FEBRUARY 18, 2025
Retail Food Group’s net profit surged in the fiscal first half on the back of positive sales momentum in the cafe, coffee, bakery segment. The group’s net income surged 73.8 per cent year over year to $7.3 million as revenue increased 19.2 per cent to $73.7 million. Earnings before interest, taxes, depreciation, and amortisation (EBITDA) soared 45.7 per cent to $16.8 million.
A1 Retail
FEBRUARY 18, 2025
With many retailers offering members pricing within their loyalty programmes, the ubiquity of loyalty pricing means it could be losing its appeal as a perk among shoppers, according to the latest research by the Retail Technology Show (RTS). Original research of over 1,000 UK shoppers by RTS suggests that over half (54 percent) of consumers feel that, because so many retailers now offer members only loyalty pricing, they now regard it as the norm and no longer consider it a true loyalty perk.
Inside Retail
FEBRUARY 18, 2025
OTB, parent of Diesel, Jil Sander, Maison Margiela, has reported lower sales for the last fiscal year as a decline in wholesale more than offset growth in the direct-to-consumer (DTC) channel. The groups net sales for the year ended December 31 were 1.7 billion (US$1.77 billion), down 4.9 per cent on a reported basis and 3.1 per cent in constant currency compared to 2023.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
FEBRUARY 18, 2025
McDonald's is leaning into its various Grimace promotions.
Inside Retail
FEBRUARY 18, 2025
Retail Food Group (RFG) has plans to disrupt Australias $1.7 billion sandwich market when it brings popular US brand Firehouse Subs here later in 2025. The multi-brand food franchisor has targeted south east Queensland for the launch restaurant, and plans 165 restaurants in 10 years. Restaurant Brands International (RBI) owns the Firehouse Subs brand.
Retail Wire
FEBRUARY 18, 2025
Currently, Trader Joe's has the lowest prices on eggs of all the larger supermarket chains.
A1 Retail
FEBRUARY 18, 2025
ProCook is thrilled to announce the launch of its newest store at centre:mk, Milton Keynes. Set to open on Friday 21 st February on Silbury Arcade, the new 2,760 sq ft ProCook store offers local shoppers an extensive range of high-quality cookware, tableware, and handy kitchen accessories. centre:mk is renowned for being one of the top 10 prime regional destinations in the UK, with an average yearly footfall of over 21 million.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
FEBRUARY 18, 2025
Coca-Cola studied the healthy soda market and decided it wanted a part of it, launching Simply Pop.
Inside Retail
FEBRUARY 18, 2025
Step One Clothing’s net profit grew despite a decline in new customers in the first half. The online underwear retailer’s net profit soared 15.1 per cent to $8.2 million while revenue rose 6.8 per cent to $48.1 million. Earnings before interest, taxes, depreciation, and amortisation (EBITDA) increased 10.4 per cent to $11.2 million but gross margin slid to 78 per cent.
Retail Wire
FEBRUARY 18, 2025
A recall for MadeGood granola bars has been reclassified out of abundance of caution.
Retail Dive
FEBRUARY 18, 2025
NikeSkims will be available this spring with an assortment of training apparel, footwear and accessories.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
FEBRUARY 18, 2025
Krispy Kreme has a fun new promotion.
Retail Dive
FEBRUARY 18, 2025
The retailer is also eliminating low-performing SKUs and will boost its e-commerce in partnership with Beyond.
Retail Wire
FEBRUARY 18, 2025
Papa Johns saw its stock price surge after a high-profile investment fund appeared to show interest in a takeover.
Retail Gazette
FEBRUARY 18, 2025
Sainsbury’s is reducing the number of products covered by its Aldi price match campaign, after Tesco axed more than 100 items in its scheme last week. The number of items covered by Sainsbury’s scheme has dropped from a high of 681 in November to 566 on 12 February, The Grocer reported. Many of the items cut from the campaign came under the grocery giant’s own label, which covered a range of categories such as everyday staples and ambient food.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
FEBRUARY 18, 2025
Southwest Airlines is laying off 15% of its workforce.
Cisco Retail
FEBRUARY 18, 2025
The sheer amount of digital assets it takes to run a company today is dizzying. Accounting for every application, word doc, presentation, or piece of internal data, even small and medium-sized businesses can rack up assets in the tens of thousands.
Retail Dive
FEBRUARY 18, 2025
In a world shaped by innovation, one secret fuels true convenience—modularity. But at what cost?
LS Retail
FEBRUARY 18, 2025
iStock/VectorMine The world is facing profound disruption. From technological advances like GenAI to social instability and climate change, businesses are navigating rapidly shifting megatrends that demand reinvention, resilience and bold action. So, how can companies thrive in such an uncertain worldand avoid being left behind? Tune in.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Dive
FEBRUARY 18, 2025
The footwear retailer ended 2024 with ongoing strength at its namesake brand and hope for a turnaround at struggling Heydude.
Retail Gazette
FEBRUARY 18, 2025
Westfield London has opened a brand-new permanent sensory room, designed to offer a safe, inclusive, and welcoming space for all visitors. The facility, located within Europes largest shopping and leisure destination , provides a calming environment tailored to support children, adults, and families. The Sensory Room was developed in collaboration with sensory specialists and Jack Tizard School, a Hammersmith and Fulham-based school supporting children with severe learning difficulties.
Retail Dive
FEBRUARY 18, 2025
Steve Bratspies will stay with the company in an advisory role as the company moves in a new direction following the sale of Champion.
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