Retail Wire
JULY 7, 2024
Sam's Club has quietly implemented a policy that requires shoppers to pay extra for access during designated hours, a revelation that sparked discussions among concerned consumers across various social platforms.
Inside Retail
JULY 7, 2024
Online Asian supermarket Ebest is relaunching its website and offering free eggs and milk for first-time customers, in a move to attract buyers amid the cost-of-living crisis. The free premium brand eggs or 1.5 litres of milk are being offered on a rotating basis to customers’ first order, along with a $10 off and complementary delivery for orders over $59. “We invite customers to explore our offerings and discover the value and variety available at an online grocer like ours,”
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Retail Wire
JULY 7, 2024
A Trader Joe's receipt from a California family has sparked a viral discussion on social media about grocery costs and shopping choices for large families who are on a budget.
Inside Retail
JULY 7, 2024
Family-owned retailer Underworks will be donating 30,000 essential clothing items to vulnerable Australians in 2024 as part of its I Give A Sock 2024 program. Underworks will be donating socks, underwear, and thermal underlayers to the homeless and others in need to help them keep warm amid dropping temperatures this season. Underworks CEO Sam Todaro said the importance of warm clothing should not be overlooked, especially over the colder months.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Wire
JULY 7, 2024
Federal Reserve Chair Jerome Powell has indicated an important time is coming for bitcoin. This prediction is based on how the U.S. budget deficit is projected to reach a whopping $1.9 trillion.
Inside Retail
JULY 7, 2024
Japanese beauty conglomerate Shiseido has entered into a long-term fragrance partnership with luxury fashion house Max Mara. Under this agreement, Shiseido will have exclusive rights to develop, produce, market, and distribute fragrances under the Max Mara brand. The terms will be incorporated into a formal licence agreement, and Shiseido EMEA – a consolidated subsidiary of Shiseido – will manage the license.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JULY 7, 2024
When it comes to achieving and sustaining success in the retail industry, how you present your product is just as important, if not more so, than the product itself. This is especially true for products used daily, like those in a consumer’s beauty or kitchen cabinet. At a recent Future50 event hosted by BeautyMatter , Ulta Beauty’s chief merchandising officer Monica Arnaudo, Fable & Man’s co-founder and CEO Akash Mehta and Vacation’s founding partner and executive chair of marketing L
Retail Wire
JULY 7, 2024
South Korean EV battery manufacturer SK On is grappling with a critical situation due to weak electric vehicle sales in Europe and the United States. In response to these challenges, Chief Executive Lee Seok-hee has made and outlined plans for significant cost-cutting measures as part of an "emergency management" strategy, according to a letter addressed to the company's employees.
Inside Retail
JULY 7, 2024
Cellini’s introduction to the South Korean market reflects the Singapore furniture label’s meticulously planned venture to establish a significant regional presence. This strategic move marks the brand’s 50th store globally and its entry into its fourth international market, following Taiwan, Indonesia, and Malaysia. But as changing demographics and lifestyle factors attract global furniture giants to the South Korean market, smaller players like Cellini must adapt their offerings to stand out.
Retail Gazette
JULY 7, 2024
John Lewis boss Peter Ruis has unveiled plans to increase the amount of staff working on the shop floor in a bid to boost the fortunes of the retailer. Ruis is renegotiating contracts with fashion brands so they can pay the department store a lower rate of commission in exchange for getting more employees to work on their concessions, The Sunday Times reported, in a bid to replicate the sales culture of John Lewis’ beauty halls across the rest of the store.
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Hyken
JULY 7, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. This is What is Missing From Your Customer Experience Playbook by Anne Marshall (Entrepreneur) One-size-fits-all customer experience playbooks don’t exist — and for good reason.
Retail Gazette
JULY 7, 2024
Asda has scrapped plans for a four-day working week after employees insisted they had been left feeling exhausted. While the grocery giant initially brought in flexible working arrangements in January in a bid to tackle a revolt from dissatisfied store managers, a trial of the four-day week has been canned, The Telegraph reported. Employees taking part in the trial across 20 of the grocer’s stores worked a 44-hour week over four days, rather than five for the same salary.
Mass Relators
JULY 7, 2024
In the second of two installments, Sally Lyons Wyatt, global executive vice president and chief advisor for consumer goods and foodservice insights at Circana, talks about the changes that traditional supermarkets need to make to attract and retain younger shoppers. She also analyzes emerging consumer trends, including holistic well-being, and recent product innovations.
Retail Gazette
JULY 7, 2024
Luxury fashion brand Burberry is gearing up to slash hundreds of jobs under a cost-cutting programme as its profits plunge. The retailer has lost over a third of its stock market value since the start of the year and is at risk of being booted off the FTSE 100, according to The Telegraph. The restructuring plans were announced to staff members in a Zoom meeting during late June, as impacted employees were informed they were either facing redundancy or needed to reapply for their positions.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
I Love Fashion
JULY 7, 2024
Fashion Digital Marketing Agency Forrester Research showed that digital shopping cart abandonment loses revenue of almost $18 billion annually. Another study mentioned that 58.6% of US online shoppers abandon a cart because they are not ready to buy. But what are the exact reasons behind cart abandonment? This article explains every reason behind these issues and guides you to reduce shopping cart abandonment, retailers, inventory management insights, and more.
Retail Gazette
JULY 7, 2024
New business secretary Jonathan Reynolds has voiced concerns over a tax “loophole” used by fast fashion retailer Shein. Speaking to Times Radio, the politician said if Shein committed to a London IPO, it would be expected to adhere to “ethical and moral targets [on] all business aspects” Reynolds explained he would want to discuss the matter with the fast fashion giant if it was considering more business activity in the UK.
Shopify
JULY 7, 2024
A shipping warehouse is a place to hold unsold inventory. This guide shares how they work and whether you need one for your retail business.
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