Wed.Dec 04, 2024

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Why Ads Can’t do it All: How Commerce Influences the Path to Purchase

Retail TouchPoints

You can’t advertise your way out of a pricing problem. Early this year, we were working closely with a premium nutrition brand that had launched into Amazon from a relatively successful DTC business. They were pouring dollars into advertising on Amazon but, despite their influx of ad dollars, topline sales didn’t seem to budge. Our platform confirmed this disconnect, reporting extremely low incremental return on investment (iROI).

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How Prada and Miu Miu are tapping into a younger crowd through Snapchat Bitmoji

Inside Retail

Prada and Miu Miu’s new partnership with Snapchat’s Bitmoji platform, allows customers to deck-out in designer threads for a fraction of the price. High-profile fashion collaborations are nothing new, but does making luxury accessible and marketing it to a younger audience come at a cost? Bitmoji, is a platform subsidiary of social media platform Snapchat, and there are over 2.7 billion Bitmoji avatars globally.

Fashion 277
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Calpak Embarks on a New Retail Adventure: Physical Stores

Retail TouchPoints

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online. But as many brands have learned, the major growth unlock for Calpak’s next phase was physical retail — especially given the highly visual and tactile natu

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Europe’s largest luxury watch house opens in Promenaden, Oslo’s Fashion District

Retail Focus

Norwegian family-owned watchmaker Urmaker Bjerke has opened Europe’s largest luxury watch house at Eger quarter in Promenaden, Oslo’s Fashion District. Bjerke House, set over 2,965 sq. m. across three floors, will be home to brands such as Patek Philippe, Cartier, OMEGA, Tudor, Panerai, IWC Schaffhausen, Blancpain, Longines, Hublot and Breitling. The space will also act as the headquarters of Urmaker Bjerke , with six different entrances for the store’s most well-known brands.

Fashion 276
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Walmart Pilots Free App with Live Visual Interpretation for Blind Customers

Retail TouchPoints

Walmart has debuted a pilot program with Aira , a mobile app that connects blind and low vision customers with a sighted interpreter who can describe products, labels and prices in real time. Walmart is offering the wayfinding app for free, joining retailers including Target, Meijer, Wegman’s and Starbucks that also are leveraging the Aira app, according to a report in MediaPost.

Shopping 279
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Kmart reveals leadership transition as MD Ian Bailey retires

Inside Retail

Kmart Group MD Ian Bailey will retire from his role, effective in April, and will transition to chairman of another Wesfarmers subsidiary, Anko Global. Current Kmart CFO Aleksandra Spaseska will succeed Bailey as MD. She has been appointed as deputy MD of Kmart, effective today and assuming the MD role on April 1. Spaseska started her career at Wesfarmers as a business development analyst in April 2008. “Working with Ian, Aleks has played an important role in key strategic initiatives with

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Woolworths seeks orders to stop workers from blocking distribution centre

Inside Retail

Woolworths has applied with the Fair Work Commission, seeking orders to stop its striking workers from blocking access to its Melbourne South Regional Distribution Centre (MSRDC) and three other sites. Woolworths said that the application alleges a violation of the Good Faith Bargaining requirements stated in the Fair Work Act. The United Workers Union’s strike began on November 21., causing stock flow limitations and negative sales impact, which Woolworths estimates to be about $50 millio

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Verizon Tests Out Shop-in-Shop Kiosks in Office Depot, OfficeMax

Retail TouchPoints

Verizon has teamed up with Office Depot for a shop-in-shop trial at four Office Depot and OfficeMax locations in California and Illinois. Aimed at serving both business customers and individuals, the kiosks will be staffed with authorized Verizon agents and will offer a selection of the telecom company’s services and products, including 5G business and home internet, multi-line phone solutions, smartphones, watches and tablets.

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Melbourne Fashion Festival 2025 program revealed

Inside Retail

The program for the PayPal Melbourne Fashion Festival 2025 has been, with the event scheduled from February 22 to March 8. The National Designer Award x David Jones will be showcased on the Premium Runway for the first time, followed by the National Graduate Showcase x Emporium Melbourne. Among features of the programme are the Opening Night Runway; Resort Glam Runway; Back in Blak Runway; F the Invisible Runway; New Again Runway; Block Party Runway; Australian Fashion Business Lunch; and Fashio

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Space Copenhagen completes interiors for Aiayu’s showroom

Retail Focus

Space Copenhagen, the Danish design studio, has completed interiors for Aiayu’s latest showroom, marking the fourth store which Space Copenhagen has designed for the Danish luxury lifestyle brand. Located in Østerbro’s exclusive residential area in old Copenhagen, with grandiose views of The Lakes, Space Copenhagen has meticulously crafted the universe of Aiayu to be a peaceful, soft and calm retail experience.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Pandora’s Q3 results reveal progress on jewelry brand’s transformation

Inside Retail

The retail industry has been experiencing an intriguing wave of retail revival stories. Gap, Swarovski and J Crew are just a few of the aughts-favourite brands that have been making a comeback in recent years. Through a combination of strategic brand collaborations, such as Gap x Cult Gaia and J Crew x Christopher John Rogers, updated omnichannel operations and innovative new product developments, these brands have been climbing their way back up the retail ladder.

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11 retailers that went bust in 2024 – from Homebase to The Body Shop

Retail Gazette

The sector has had its fair share of collapses this year, which has resulted in some of the industry’s biggest acquisitions. As the year draws to a close, Retail Gazette takes a look back at the retailers that went bust over the past 12 months. Homebase Homebase became the latest casualty on the high street last month when it plunged into administration after failing to secure a new buyer.

Shopping 124
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Recently completed Woolworths Clarkson Shopping Centre sold

Inside Retail

The newly developed Woolworths Clarkson Shopping Centre in Western Australia has been sold to ISPT Retail Australia Property Trust. The 6466sqm neighbourhood shopping centre is home to a 4207sqm Woolworths supermarket , which secures 65 per cent of the gross lettable area (GLA) and 58 per cent of gross income. It also leases to other big brands including The Reject Shop and Revo Fitness, as well as to a pharmacy, a kiosk, and five other specialty tenants.

Shopping 130
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Amazon celebrates record-breaking ‘biggest Black Friday shopping event ever’

Retail Gazette

Amazon has hailed a new record-breaking Black Friday Week and Cyber Monday period this year. The online giant said its seasonal sale event was its largest to date, compared to the same 12-day period ending on Cyber Monday in prior years. Running from 21 November 21 to 2 December, Amazon said it offered some of the biggest deals of the season across the 12-day period, resulting in record sales and a record number of items sold.

Shopping 115
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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SpaceNK opens at centre:mk as the destination celebrates a successful year of retail investments

A1 Retail

centre:mk, a top 10 retail destination, has announced the opening of SpaceNK. Situated on Silbury Arcade, SpaceNK’s 1,721 sq ft store showcases a leading selection of make-up and skincare products, with over 100 of the world’s most coveted beauty brands on offer. The new store also includes a dedicated consultation area for makeup and skincare. Customers at the Milton Keynes store will have the ability to sign up to SpaceNK’s renowned loyalty scheme, NDULDGE, to earn points that are redeemable o

ATS 104
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Burger King Kicked Off Its ’31 Days of Deals’ With Discounts and Freebies. Here’s What Else It’s Planning

Retail Wire

Burger King is getting into the holiday spirit.

Planning 264
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Newmark secures Moleskine three stores in London

A1 Retail

Newmark Retail UK & EMEA advised Italian accessory brand Moleskine on securing three new stores in London’s Canary Wharf, Seven Dials and Westfield. The three stores will showcase Moleskine’s renowned legendary notebooks and services, including bespoke personalisation, calligraphy events and crafting workshops. With more than 50 locations across the capital, including on luxury high streets, Moleskine looks to attract customers who appreciate high-quality notebooks, writing instruments, b

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Chewy Posts Mixed Q3 Earnings Report: Autoship Sales Up, Stock Down

Retail Wire

Chewy posted a somewhat mixed Q3 earnings report.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Chancellor admits National Insurance rise won’t be ‘easy’ for companies

Retail Gazette

Chancellor Rachel Reeves has admitted that the increase in National Insurance employer contributions from April will not be “easy” for companies to absorb. Speaking at a conference in Hull, Reeves said: “I’m not going to pretend that it’s going to be easy for businesses, or indeed for charities or local authorities, to absorb, especially, the national insurance increase. “But we made a commitment during the general election…that we wouldn’t increase taxes on w

ATS 98
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Chi-Chi’s Mexican Restaurant Chain To Return After 20 Years

Retail Wire

After 20 years, Chi-Chi's Mexican restaurant chain will open up once again to the public after initially closing in 2004.

Returns 246
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AI Tops Technology for Unlocking Growth in 2025 Among UK Retailers, According to RTS’ Research

365 Retail

Artificial Intelligence (AI) is the top technology UK retail leaders feel will unlock and accelerate growth for their businesses in 2025, according to the latest research from the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators. Original research of over 2,000 senior UK retail professionals by RTS revealed that Artificial Intelligence (AI) was the top innovation that will accelerate the growth of their business in

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Subway Could Be ‘Gobbled Up’ by Jersey Mike’s After ‘Ignoring’ Its Franchisees

Retail Wire

Subway is risking being "gobbled up" by Jersey Mike's.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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SpaceNK Opens at centre:mk

365 Retail

centre:mk has announced the opening of British beauty retailer SpaceNK. Situated on Silbury Arcade, SpaceNK’s 1,721 sq ft store showcases a leading selection of makeup and skincare products, with over 100 of the world’s most coveted beauty brands on offer. The new store also includes a dedicated consultation area for makeup and skincare. SpaceNK is the latest in a series of openings this year, with over 20 brands signing, opening or reinvesting in the destination, totalling almost 150,000 sq ft

ATS 64
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The Benefits of a Mobile POS for Retail Stores in 2025

M19 Retail

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. Mobile POS systems (mPOS) have emerged as a powerful tool for retailers to meet these expectations while simultaneously streamlining operations, enhancing flexibility, and driving sales.

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Fanatics Collectibles Opens First UK Pop-Up Store at Westfield White City

365 Retail

Fanatics Collectibles has launched its debut UK retail pop-up store at Westfield White City. Open to the public just in time for the festive season, the store offers a unique experience for sports fans and collectors, featuring rare trading cards, exclusive events, and premium memorabilia. Aimed at sports and entertainment enthusiasts of all ages, the pop-up boasts a range of interactive features designed to engage both seasoned collectors and newcomers.

ATS 64
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A New Approach to Network Troubleshooting in the Multicloud World

Cisco Retail

The Cisco and AWS integration is a radically new approach to ensuring the availability of modern apps today's multicloud, hybrid environments.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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PVH sees softer sales decline in third quarter

Inside Retail

PVH Corp continued to report decreasing sales for the latest quarter, but management said the results were better than previously expected. The companys revenue fell 5 per cent year-on-year to $2.255 billion in the third quarter, a softer rate compared to guidance of a 6-7 per cent decline and a 6 per cent fall in the second quarter. North America revenue was down 6 per cent.

Planning 130
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Foot Locker Stumbles: Q3 Loss Prompts Retail Giant To Slash Outlook

Retail Wire

Foot Locker took a substantial loss in the third quarter, blaming Nike and less spending by consumers.

Consumer 130
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Foot Locker posts sales drop amid ongoing reinvention, Nike softness

Inside Retail

Foot Locker has reported a sales decline for the third quarter, which an analyst said was reasonable as the company’s reinvention is still in the early days. For the quarter ended November 2, sales fell 1.4 per cent year-on-year to US$1.958 billion (down 2.2 per cent in constant currency), driven by store closures as part of a program to rebalance operations.

Finance 130
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Domino’s and Netflix Unite for ‘Squid Game: The Experience’ Where Players Can Win Emergency Pizza

Retail Wire

Domino's Pizza has joined forces with Netflix to usher in the second season of "Squid Game" with a fan engagement unlike any other.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.