Inside Retail

AUGUST 4, 2024

Amazon.com reported slowing online sales growth in the second quarter and said cautious consumers were seeking out cheaper options for purchases, sending shares down nearly 8 per cent. The after-hours stock drop came despite second-quarter profit and cloud computing sales that beat analyst estimates. Amazon shares had gained over 20 per cent this year through the session close on Thursday, and investors were disappointed that the company forecast current-quarter sales below Wall Street estimates

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Retail Wire

AUGUST 4, 2024

Alibaba Group has just officially announced the scheduled date for its upcoming June quarter reports.

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Retail Gazette

AUGUST 4, 2024

Looters hit shops across the UK amid widespread riots last night, taking advantage of the chaos to ransack stores. The unrest, which saw buildings set ablaze, also led to significant damage to retail stores alongside a library which was set alight by hooligans. In Manchester, a Sainsbury’s Local was forced to shut after it was ‘stormed’ by rioters, with eyewitnesses saying they saw the mob ‘grabbing items and throwing them’ from the city centre store.

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Retail Wire

AUGUST 4, 2024

Etsy has made a new post announcing a new membership program full of perks for its buyers.

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Customer Experience

Hyken

AUGUST 4, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. How to Build a Customer Experience Strategy to Boost Your Marketing Campaign by BBP Media (BBP Media) Connecting with your customers can be done in many ways, with businesses investing a lot of time and money into it.

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Retail Wire

AUGUST 4, 2024

Wayfair has now released information regarding their second quarter results on their official website.

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Retail Wire

AUGUST 4, 2024

Instacart has introduced new advertising solutions aimed at enhancing consumer engagement and brand discovery on its platform.

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365 Retail

AUGUST 4, 2024

Covent Garden’s Seven Dials neighbourhood continues to attract global interest with the opening of four new stores. This includes independent British menswear brands and a significantly upsized flagship for a footwear brand. The new additions to the area are NN.07, Form&Thread, Wax London, and Vivobarefoot, each bringing a unique offering to this dynamic part of London.

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Retail Wire

AUGUST 4, 2024

Daiso has recently announced the openings of three new stores in California and Texas.

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365 Retail

AUGUST 4, 2024

IKEA has opened its 100th mobile pick-up point, following a successful nationwide roll-out. This popular service is free of charge for orders over £100 and costs £5 for orders below that amount. The expansion comes as the retailer sees its online business grow rapidly. Currently, almost 40% of IKEA’s total sales are made through online purchases. To meet this increasing demand, IKEA continues to strengthen its range of delivery and collection services.

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365 Retail

AUGUST 4, 2024

Victoria Leeds, which is owned and operated by Redical , has announced that British heritage and lifestyle brand, Barbour , is set to unveil the city’s first standalone store in Victoria Quarter, showcasing the brand’s new ‘heritage’ design concept. Measuring 2,679 sq ft and spanning two floors, Victoria Leeds’ debut Barbour store will mark the brand’s first new ‘heritage’ retail shop outside of London, and will showcase its heritage menswear and womenswear collections.

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365 Retail

AUGUST 4, 2024

British retailer Sofa Club has opened its first store in Liverpool, marking a significant step in the company’s UK expansion. The interior brand, known for its popularity among celebrities, now offers Liverpool residents access to its range of sofas. Celebrities such as rappers Stormzy and Aitch, TV personalities Stacey Solomon and Sam Thompson, and several Premiership footballers have been noted as fans of the brand.

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365 Retail

AUGUST 4, 2024

Dr. Martens has introduced its latest Ambassador Leather collection, reinterpreting classic silhouettes with premium tumbled leather. This collection maintains the distinctive Docs attitude while offering a more comfortable fit thanks to the supple, textured leather used. The launch of the Ambassador Leather collection signals a new direction in Dr.

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365 Retail

AUGUST 4, 2024

As shopper expectations continue to evolve, there is a growing focus on elevating the customer experience to drive sales and build long-term loyalty. The latest American Express research revealed that almost one third (32%) of UK retailers identify customer attraction and retention as a key challenge over the next 12 months. As a result, over half (52%) of merchants say that they’re funnelling investment towards winning new customers, whilst 36% are allocating budget to help retain existing ones

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Customer Experience

365 Retail

AUGUST 4, 2024

Alo Yoga , the premier fashion and lifestyle brand specialising in luxury activewear inspired by mind-body wellness, proudly announces the opening of its flagship store on London’s historic Regent Street. This milestone represents a substantial expansion of Alo’s European presence, bringing the brand’s luxurious, high-performance apparel to the heart of one of the world’s most iconic shopping destinations.

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