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Amazon.com reported slowing online sales growth in the second quarter and said cautious consumers were seeking out cheaper options for purchases, sending shares down nearly 8 per cent. The after-hours stock drop came despite second-quarter profit and cloud computing sales that beat analyst estimates. Amazon shares had gained over 20 per cent this year through the session close on Thursday, and investors were disappointed that the company forecast current-quarter sales below Wall Street estimates
Looters hit shops across the UK amid widespread riots last night, taking advantage of the chaos to ransack stores. The unrest, which saw buildings set ablaze, also led to significant damage to retail stores alongside a library which was set alight by hooligans. In Manchester, a Sainsbury’s Local was forced to shut after it was ‘stormed’ by rioters, with eyewitnesses saying they saw the mob ‘grabbing items and throwing them’ from the city centre store.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. How to Build a Customer Experience Strategy to Boost Your Marketing Campaign by BBP Media (BBP Media) Connecting with your customers can be done in many ways, with businesses investing a lot of time and money into it.
Iceland is delaying the launch of its autumn range due to the increasingly warm weather in September. The frozen food specialist’s boss Richard Walker said Iceland will push back its seasonal shift to mid-September. This includes expanding the range of pies, pastries, and other cool-weather favourites in stores, along with the related promotional activities.
Iceland is delaying the launch of its autumn range due to the increasingly warm weather in September. The frozen food specialist’s boss Richard Walker said Iceland will push back its seasonal shift to mid-September. This includes expanding the range of pies, pastries, and other cool-weather favourites in stores, along with the related promotional activities.
Covent Garden’s Seven Dials neighbourhood continues to attract global interest with the opening of four new stores. This includes independent British menswear brands and a significantly upsized flagship for a footwear brand. The new additions to the area are NN.07, Form&Thread, Wax London, and Vivobarefoot, each bringing a unique offering to this dynamic part of London.
IKEA has opened its 100th mobile pick-up point, following a successful nationwide roll-out. This popular service is free of charge for orders over £100 and costs £5 for orders below that amount. The expansion comes as the retailer sees its online business grow rapidly. Currently, almost 40% of IKEA’s total sales are made through online purchases. To meet this increasing demand, IKEA continues to strengthen its range of delivery and collection services.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Victoria Leeds, which is owned and operated by Redical , has announced that British heritage and lifestyle brand, Barbour , is set to unveil the city’s first standalone store in Victoria Quarter, showcasing the brand’s new ‘heritage’ design concept. Measuring 2,679 sq ft and spanning two floors, Victoria Leeds’ debut Barbour store will mark the brand’s first new ‘heritage’ retail shop outside of London, and will showcase its heritage menswear and womenswear collections.
British retailer Sofa Club has opened its first store in Liverpool, marking a significant step in the company’s UK expansion. The interior brand, known for its popularity among celebrities, now offers Liverpool residents access to its range of sofas. Celebrities such as rappers Stormzy and Aitch, TV personalities Stacey Solomon and Sam Thompson, and several Premiership footballers have been noted as fans of the brand.
Dr. Martens has introduced its latest Ambassador Leather collection, reinterpreting classic silhouettes with premium tumbled leather. This collection maintains the distinctive Docs attitude while offering a more comfortable fit thanks to the supple, textured leather used. The launch of the Ambassador Leather collection signals a new direction in Dr.
As shopper expectations continue to evolve, there is a growing focus on elevating the customer experience to drive sales and build long-term loyalty. The latest American Express research revealed that almost one third (32%) of UK retailers identify customer attraction and retention as a key challenge over the next 12 months. As a result, over half (52%) of merchants say that they’re funnelling investment towards winning new customers, whilst 36% are allocating budget to help retain existing ones
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Alo Yoga , the premier fashion and lifestyle brand specialising in luxury activewear inspired by mind-body wellness, proudly announces the opening of its flagship store on London’s historic Regent Street. This milestone represents a substantial expansion of Alo’s European presence, bringing the brand’s luxurious, high-performance apparel to the heart of one of the world’s most iconic shopping destinations.
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