Tue.Feb 25, 2025

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How Retailers can Build Their Fan Base with Frictionless Research Strategies

Retail TouchPoints

Generative AI (gen AI) is poised to unlock between $240 billion and $390 billion in economic value for retailers, according to McKinsey. Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents.

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Woolworths profit falls 20.6 per cent amid strikes, changing consumer habits

Inside Retail

Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2 per cent to $1.45 billion.

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Atlanta Arena Adopts Cashierless Checkout for ‘Hawks Express’ C-Store

Retail TouchPoints

State Farm Arena , home of the Atlanta Hawks NBA team, has opened a Hawks Express cashierless checkout store powered by AiFi and Verizon. Customers enter the store, select their items and exit, with purchases being automatically processed through their mobile payment method. Sports stadiums, with their combination of limited square footage and shoppers eager to return to the game, have become optimal locations for autonomous stores.

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Hommey’s founder on the importance of integrating retail and head office teams

Inside Retail

After establishing itself as a successful social media and e-commerce-led brand, Australian homewares brand Hommey quickly diversified its strategy and expanded into physical retail. Justin Kestelman founded Hommey in 2020 and opened its first store in 2021 and its second in 2022. Now, with a greater knowledge of what it takes to blend online convenience with tangible experiences, Hommey is opening the doors to its third retail hub in Fitzroy.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Capri Group Brands to Roll Out RFID in European Markets

Retail TouchPoints

Capri Holdings will deploy the iD Cloud RFID solution from Nedap across all its Alcott and Gutteridge banners, covering stores in Italy, Austria, Germany, Spain, Greece, Armenia and UAE. The initial phase of the rollout will focus on optimizing in-store operations and customer experience, followed by the implementation of loss prevention and supply chain solutions.

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Bill clamping down on retail crime goes before parliament

Retail Gazette

Labours promised Crime and Policing Bill, which includes tougher laws on retail crime, will be put before parliament on Tuesday (25 February). The bill, which will mostly apply in England and Wales, contains over 50 measures including stricter penalties for shoplifting of items under 200 and making it a new offence to assault a shop worker. It also contains new Respect Orders, which are reminiscent of the Anti-social Behaviour Orders introduced by the last Labour government before it was abolish

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Ikea’s US expansion plan: New stores, lower prices and a major NYC flagship

Inside Retail

Since entering the US 39 years ago, Swedish furniture giant Ikea has come to dominate the furniture and home goods market with its wide array of accessibly priced products, unique store layouts and dedication to providing top-tier customer service. Recently, Ikea has been seeing major gains in its US business, increasing its market share by 13.6 per cent in the past five years.

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

This sponsored content is brought to you by Melissa. Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Customer profiles that are correct, current and enhanced with demographic and geographic data allow organizations to personalize communications, optimize marketing efforts and uncover new customer prospects.

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Playing to win: Hasbro unveils new growth strategy

Inside Retail

Hasbro has revealed its fiscal year 2024 financial results and unveiled a new strategy plan, ‘Playing to Win,’ that would take the business through 2027. Hasbro’s revenue dropped 17 per cent, owing mostly to the EOne divestment. Discounting this impact, revenue fell 7 per cent. The 4 per cent growth in the Wizards of the Coast and Digital Gaming division was offset by reductions in consumer products and entertainment.

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Cisco and NVIDIA Unite to Propel AI into the Enterprise

Cisco Retail

Today Cisco and NVIDIA announced a mutual intent to expand a partnership that brings together two of the industrys most innovative data center networking and compute leaders. Our collaboration will help enterprises accelerate AI projects and make it easier for more customers than ever to standardize on Cisco as they modernize their data center networks.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Walmart Maintains Egg Supply for Customers Despite Shortage

Retail Wire

Walmart is working with suppliers to keep eggs on the shelves.

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Morrisons trials exclusive discounts for the disabled community

Retail Gazette

Morrisons has teamed up with the discount platform Purpl to offer exclusive savings for disabled shoppers in the UK. The supermarket will give disabled customers 10% off when they spend 25 or more on groceries online at Morrisons.com. To access the discount, customers must sign up for Purpls free platform and verify their disability status using accepted documentation, such as PIP, DLA, Blue Badge, Disabled Bus Pass, Disabled Persons Railcard, or Access Card.

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Scentre Group’s net operating income up on more customer visits

Inside Retail

Westfield operator Scentre Group recorded higher net operating income on the back of more customer visits last year. The company’s net operating income grew 4 per cent to $2.03 billion while funds from operations (FFO) rose 3.5 per cent to $1.13 billion. Annual customer visits increased 2.8 per cent to 526 million while business partner sales totalled $544 million, up 1.9 per cent.

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Golden Corral To Close Homeward Kitchen in Favor of Fast-Casual Golden Corral Favorites

Retail Wire

Golden Corral is launching a new fast-casual spinoff called Golden Corral Favorites.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The importance of cavity fire barriers in commercial and residential properties

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In the UK, any firm planning to begin construction on new premises or renovations of existing premises should note that changes have been made to Britains fire safety legislation. As of November 2024, the British Standards Institution (BSI) released an extensive update to its fire safety standard.

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The Blueprint for AI-Driven Connectivity

Cisco Retail

How are massive paradigm shifts in the market driving innovations in networking? Take a look at how global backbone networks like Arelion, which experienced a 42% growth in Internet traffic in 2024, are working with Cisco on their journey towards AI-ready connectivity.

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Gymshark names new chief commercial officer amid US expansion

Retail Gazette

Gymshark has promoted its general manager of North America Kim Dolder to the role of chief commercial officer. Dolder, who willreport directly into founder and CEO Ben Francis , will continue to operate out of New York and lead Gymsharks US office. In her new role, she will ensure that brand “has the single architecture in place to become a fully omnichannel enterprise” Dolder will also be responsible for creating and implementing strategies that drive revenues, introduce new product

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A Shared, Global Movement: Diversity, Equity and Inclusion (DEI)

LS Retail

iStock/melitas The conversation around Diversity, Equity, and Inclusion (DEI) has never been more pressing, as organizations worldwide navigate complex landscapes shaped by local policies, cultural expectations, and evolving workplace demographics. It is a shared, global movement. To explore these challenges and opportunities, Seramount recently hosted a webinar titled DEI Lessons from Around the World, featuring insights from their partners at Inditex and Kellanova alongside their expanding Glo

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Retail Technology Show Partners With the Retail AI Council To Bring the Latest Cutting-Edge Artificial Intelligence Innovation to RTS 2025

365 Retail

The Retail Technology Show (RTS), the industrys flagship event which brings the wonder of retail to life, has partnered with Retail AI Council to bring the latest innovations in artificial intelligence (AI) to its 2025 show. According to RTS latest data, AI is now the top technology UK retail leaders believe will unlock and accelerate growth for their businesses in 2025.

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Wingstop Is Giving Away 1 Million New Crispy Tenders for Free

Retail Wire

Wingstop has developed a recipe for new, even crispier chicken tenders.

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HRH The Princess Royal named as Patron of the Retail Trust 

365 Retail

Her Royal Highness The Princess Royal has taken over Patronage of the Retail Trust from her mother The late Queen Elizabeth II. Chris Brook-Carter, chief e xecutive of the Retail Trust , said: We couldnt be more honoured that The Princess Royal has become our Patron and in doing so continues the Retail Trusts 74-year relationship with The Royal Family.

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Maximize Your Impact at the 2025 Inspired Home Show

Retail Bound

Every year, the Inspired Home Show becomes a bustling hub of innovation, creativity, and networking opportunities for housewares product manufacturers. With the 2025 event just around the corner, now is the perfect time to start planning how you’ll make the most of it. This blog post will guide you through everything you need to know to ensure your participation in the Inspired Home Show 2025 is a success.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Mastering eCommerce: How to Successfully Sell Serialized and Configurable Products Online

M19 Retail

Mastering eCommerce: How to Successfully Sell Serialized and Configurable Products Online Selling serialized and configurable products online can seem complex, but it also offers incredible opportunities to enhance the customer experience, boost SEO, and increase sales. Understanding how to manage these products effectively is key to success in the ever-competitive eCommerce landscape.

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RM Williams, Country Road Group, others share three digital trends defining 2025

Inside Retail

Revenue in Australias e-commerce market is projected to reach $67.6 billion this year, up nearly 14 per cent from $59.4 billion in 2024, according to Statista Market Insights. This marks an acceleration in online growth after the post-Covid slowdown caught some retailers by surprise. However, capturing a share of this growing market requires more than simply operating an online store.

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SONIC Teams Up With Tajín for a Zesty New Strawberry Mangonada Slush

Retail Wire

SONIC's new Strawberry Mangonada Slush has a kick of Tajín.

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Cettire reports solid sales growth despite luxury softness

Inside Retail

Cettire has reported double-digit sales growth for the fiscal first half despite what management described as a softer demand environment. The companys sales for the six months ended December 31 surged 11 per cent to $394 million, while gross revenue increased 12 per cent to $514.1 million. The number of active customers grew 21 per cent to approximately 695,000.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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IKEA Grows Its US Footprint With 8 New-Format Store Openings

Retail Wire

IKEA will launch eight new locations across the United States.

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The secrets behind the blind box phenomenon 

Inside Retail

At 2 am, the line outside Crescent Mall in Ho Chi Minh City was already abuzz with anticipation under the dim glow of streetlights. Hundreds of people, armed with tarpaulins, folding chairs, and snacks, were braving the sticky night air for a chance to snag the coveted Labubu toy. Queuing outside a Pop Mart store to get first dibs on the latest blind box limited edition feels like a ritual for fans.

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Home Depot Reports Solid Fourth-Quarter Earnings and Positive 2025 Outlook

Retail Wire

Despite several quarters of comparable sales losses, Home Depot saw growth in Q4 2024.

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How Blank Street Coffee is disrupting the coffee industry and expanding globally

Inside Retail

In an industry dominated by legacy players, start-up coffee chains often struggle to break through. But over the past few years, Blank Street Coffee, a new, technology-driven brand, founded by Vinay Menda and Issam Freiha, has been growing rapidly. In just five years, Blank Street Coffee has grown from a single cart in Brooklyn, New York, to over 80 brick-and-mortar stores in the US and UK.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.