Retail TouchPoints

JUNE 25, 2024

The prevalence of gift card fraud poses a significant threat to retailers and consumers alike. Recent data from the Federal Trade Commission (FTC) paints a stark picture, revealing that gift card scam losses totaled over $228 million last year — a staggering increase of more than $100 million from 2020. As cybercriminals continue to exploit vulnerabilities in traditional payment methods, such as plastic gift cards, it becomes imperative for retailers to adapt, and many are turning to digital gif

Consumer 238

Consumer Shipping Management Marketing 238

Inside Retail

JUNE 25, 2024

The owners of Australia’s biggest golf retailer Drummond Golf are looking to sell the company after 22 years of ownership. Lion Advisory has been hired to assist in the sale process, which includes 100 per cent of Drummond Golf’s master franchise, the Big Swing Golf master franchise, and an e-commerce business. Other assets include Drummond’s interests in 17 company-owned stores and its 66 per cent shareholding in wholesale golf company Golf Works.

Wholesale 306

Wholesale Apparel Planning Marketing 306

Retail TouchPoints

JUNE 25, 2024

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

Grocer 286

Grocer Planning ATS Fulfillment 286

Inside Retail

JUNE 25, 2024

Less than a year after making its Asia debut in Tokyo, the Paris-based luxury leather goods label Polene has recently expanded its international presence with a flagship store in South Korea, aiming to capture the burgeoning affluent demographic in the country. The move comes at a time when South Korea is experiencing an influx of international luxury brands establishing a presence in the market.

Accessories 277

Accessories Fashion Department Stores Marketing 277

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Retail TouchPoints

JUNE 25, 2024

Vera Bradley is among the 15 brands worldwide using the TrusTrace solution for Forced Labor Prevention (FLP) in its supply chain. The solution collects primary data from suppliers, proactively screens it for risk against the U.S. Customs and Border Protection (CPB) entity list and enables AI-powered chain of custody creation and document collection.

ATS 241

ATS 241

Inside Retail

JUNE 25, 2024

A prospective backdoor listing and a marriage of convenience have enlivened end of financial year stock market prognostications. The backdoor listing on the Australia Securities Exchange for Chemist Warehouse through a merger with Sigma Pharmaceuticals looks problematic. The marriage of convenience through a Myer acquisition of Premier Investments apparel brands portfolio is more likely to succeed.

Apparel 277

Apparel Department Stores Wholesale Fashion 277

Inside Retail

JUNE 25, 2024

Campion Group has named former Kmart GM of customer experience Tom Bradley as its new CEO. Campion Group’s businesses include education supplier Campion Education, publisher Insight Publications, library supplier The Book House, and education technology specialist EdSoft. It has 14 retail stores across Australia. Prior to Kmart, Bradley served as regional strategy director at Bacardi and as GM of customer insights at Coles. “After an extensive search, during which we met many excepti

Customer Experience 276

Customer Experience ATS 276

Retail TouchPoints

JUNE 25, 2024

The proposed $30 billion settlement of the Visa/Mastercard swipe fee litigation, which has been going on for nearly two decades, may still need some more time to be resolved. U.S. District Judge Margo Brodie indicated in a filing this week that she would likely not approve the settlement, according to the Wall Street Journal. Brodie had made remarks during a June 13 hearing citing concerns by the National Retail Federation (NRF) and other merchant groups that the settlement is insufficient and d

Merchant Services 229

Merchant Services Point of Sale Consumer Marketing 229

Inside Retail

JUNE 25, 2024

Black Milk Clothing has named Jackie Kruger as CEO, succeeding Linda Lillis, effective immediately. Linda is the wife of Black Milk Clothing founder James Lillis, who passed away in February. Lillis will remain in the company, transitioning into a board role. Prior to the new appointment, Kruger has been serving at Black Milk Clothing for more than 11 years, with the most recent role as COO.

Fashion 258

Fashion ATS Accessories 258

Retail Wire

JUNE 25, 2024

This summer, Cheez-It and Hidden Valley Ranch are set to appease fans with their latest creation: Cheez-It x Hidden Valley Ranch Crackers.

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Inside Retail

JUNE 25, 2024

Less than a year after making its Asia debut in Tokyo, the Paris-based luxury leather goods label Polene has recently expanded its international presence with a flagship store in South Korea, aiming to capture the burgeoning affluent demographic in the country. The move comes at a time when South Korea is experiencing an influx of international luxury brands establishing a presence in the market.

Accessories 244

Accessories Fashion Department Stores Marketing 244

Retail TouchPoints

JUNE 25, 2024

Scientists at the European Space Agency (ESA) tasked with designing launch pads and shelters for astronauts visiting the moon as part of NASA’s Artemis program turned to a popular childhood toy for inspiration: Lego. The building blocks they created weren’t your typical Legos though — these were made from compacted meteorite dust , the closest substance readily available on Earth to the regolith that astronauts will use to build structures on the moon.

Location 219

Location ATS Marketing 219

Inside Retail

JUNE 25, 2024

Melbourne-based startup Cullen Jewellery is broadening its horizons in the country and globally. The brand is opening two new stores in Adelaide and Sydney – and internationally in Auckland, New Zealand; San Francisco, USA; Toronto, Canada; and London, UK. All are on track to open by the end of this year. Initially only available online, the jewellery maker opened a brick-and-mortar store in Melbourne in 2019 and has since expanded to four showrooms, including stores in Sydney, Brisbane, and Pe

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Retail Wire

JUNE 25, 2024

Foot Locker has unveiled a revamped FLX Rewards program, set to transform the sneaker shopping experience with enhanced convenience and exclusive benefits.

Shopping 232

Shopping Apparel 232

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Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

Customer Experience

Retail TouchPoints

JUNE 25, 2024

Travel brand Monos has opened its second retail location, on Ossington Avenue in Toronto’s Little Portugal neighborhood, following the opening of its flagship store in Vancouver last year. And the brick-and-mortar adventure is only beginning for this Canadian brand, with Monos Co-founder and CEO Victor Tam sharing that “come next year, we are set to take our immersive retail experiences to the global stage with eight new stores across the U.S., kickstarting with none other than New York City and

Location 207

Location Planning ATS 207

Retail Wire

JUNE 25, 2024

Hooters restaurant is closing multiple locations. The eateries that are shutting down have reportedly been underperforming.

Location 246

Location 246

Retail TouchPoints

JUNE 25, 2024

Kara Carter has been in a long-term relationship with Hanna Andersson. Starting as a Merchandising Director in 2014, she has spent a decade working her way up the ranks (save for a short eight -month break in 2018) to VP of Merchandising, SVP of Merchandising and Design and, eventually, to her current role as Chief Product Officer. While a lot can change at a brand in 10 years, Carter believes that the essence of the Hanna Andersson brand has remained very much intact since she started: to champ

Merchant Services 197

Merchant Services Payment Services Customer Experience Marketing 197

Retail Wire

JUNE 25, 2024

At the Cannes Lions International Festival of Creativity last week, Moderna's chief brand officer, Kate Cronin, revealed that 83% of the company's employees use ChatGPT daily.

ATS 210

ATS 210

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

JUNE 25, 2024

7-Eleven Australia’s latest initiative to reduce textile waste going to landfill focuses on recycling old uniforms. The convenience chain is working with Loop Upcycling (Loop) to turn textiles into stretch fabric beanies. Julie Laycock, general manager – customer at 7-Eleven, said “Having identified old uniforms and other textiles, and learning from Loop Upcycling what the fabrics could be turned into, we collaborated with our community partners The Salvation Army and AMES Australia to determine

Management 147

Management ATS 147

Retail Wire

JUNE 25, 2024

In a strategic move to enhance its grocery delivery services, Grubhub has announced a partnership with Albertsons Companies, one of the leading grocery retailers in the United States.

Supermarket 162

Supermarket 162

Inside Retail

JUNE 25, 2024

A decade after making its debut in Vietnam, Japanese retail giant Aeon is making a move into regional towns, armed with 10 years of data about local consumer behaviour and a renewed commitment to what is now its second-largest international market. Struggling to achieve growth in its home market, the company is ramping up its investment in Southeast Asia – especially in Vietnam and Cambodia.

Specialty Store 147

Specialty Store Supermarket Marketing Shopping 147

Retail Wire

JUNE 25, 2024

Deep discounts abound during the yearly shopping experience for Prime members.

Returns 243

Returns Shopping 243

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Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.

Customer Experience

Inside Retail

JUNE 25, 2024

As the End of Financial Year (EOFY) approaches, Australian retailers have a golden opportunity to maximise their sales by aligning with current market trends and customer expectations. By integrating these insights into their operations, retailers can optimise their performance and stand out in a competitive landscape. The return revolution Recent insights from Australia Post reveal that eight in 10 Australian households now shop online, highlighting the importance of a strong e-commerce strateg

Drop-Shipping 147

Drop-Shipping Returns Shipping Management 147

Retail Focus

JUNE 25, 2024

For university students in particular who want to work in competitive industries like retail design, networking is essential. Creating a strong professional network could lead to internships, employment chances, and priceless mentoring. Here are some crucial networking advice aimed at students hoping to succeed in retail design. Gain Knowledge of the Industry Understand the retail design sector before you start networking.

Finance 130

Finance Management Customer Experience Marketing 130

Inside Retail

JUNE 25, 2024

LVMH-backed L Catterton has acquired Naomi Watts’ beauty brand, Stripes Beauty, which was developed to address menopause and aging issues. Watts founded the brand in 2022 to normalize discussions about menopause and other symptoms caused by natural hormonal changes as women age. Stripes Beauty will benefit from L Catterton’s investment to accelerate its growth both domestically and internationally, with the new leadership of executive chair Debra Perelman (former Revlon CEO) and president

Beauty and Health 130

Beauty and Health Consumer ATS 130

Retail Wire

JUNE 25, 2024

The canned coffee has been recalled due to botulism contamination.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JUNE 25, 2024

Like clockwork, consumers will find many US-based brands and retailers shifting their logos or in-store imagery to feature rainbow-inspired designs in June. Consumers will also find various examples of retailers or brands launching limited-edition Pride collections, from rainbow-coloured apparel to children’s books featuring an inclusive array of familial set-ups, online and in-store.

Apparel 130

Apparel Advertising Consumer Promotions 130

Retail Gazette

JUNE 25, 2024

Dominic Chappell must pay at least £50m to cover losses incurred by BHS prior to its collapse after a judge determined that the former head of BHS, sought to “plunder” the UK retailer. On Tuesday, the High Court ruled that Chappell, who acquired the chain from Sir Philip Green for £1, is liable for repayments demanded by BHS liquidators, who sued Chappell for wrongful trading, misfeasance, and breach of fiduciary duty.

Department Stores 118

Department Stores Planning ATS 118

Retail Wire

JUNE 25, 2024

Ferrari's CEO, Benedetto Vigna, has revealed that its all-electric model will possess all the driving and emotional characteristics of a signature Ferrari.

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Retail Gazette

JUNE 25, 2024

THG owned online beauty retailer Lookfantastic is set to open a phsyical store in the Greater Manchester town of Altrincham The store is set to occupy the George Street unit vacated by JD Sports. Lookfantastic, acquired by THG in 2010, was one of the UK’s first digital beauty retailers. The store opening comes after the group highlighted the success of its beauty division as a key driver of growth.

Fulfillment 117

Fulfillment Shopping Management Department Stores 117

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