Wed.May 22, 2024

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Fake Taylor Swift and Olympics Tickets Lead UK Fraud

Retail Wire

The year has seen a notable rise in online scams, with fake tickets for the Olympics and Taylor Swift concerts being the most prevalent, according to a recent report by UK Finance.

Finance 147
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Shopify’s Double-Edged Sword: Tackling Accounting Complexities with Automation

Retail TouchPoints

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. Shopify, originally a beacon for small and medium-sized enterprises, is now expanding its reach to larger corporations. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

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Citigroup Fined $79M by British Regulators for $189B Error

Retail Wire

Citigroup nearly invested $189 billion in the European market.

Marketing 298
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#RICE24 Solution Spotlight: iAdvize Copilot’s AI-Powered Chatbots Tackle Ecommerce Abandonment

Retail TouchPoints

To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But when consumers cannot quickly find the products they’re looking for or easily get answers to their questions, they are more likely to abandon the ecommerce site altogether. With iAdvize Copilot , iAdvize’s generative AI-powered chatbot, more than 100 online retailers and direct-to-consumer (DTC) brands are empowering customers to discover, choose and buy more — resulting in a 10X

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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‘Speechless’: Aussie sportswoman Mary Fowler gets her own Barbie doll

Inside Retail

Barbie is celebrating Australian footballer Mary Fowler, alongside eight other athletes, for the fashion doll’s 65th anniversary. “When I saw myself as Barbie for the first time, it was crazy; I was honestly just a bit speechless. I never would have thought that I’d have a Barbie that looks just like me,” said Fowler. “Being a positive influence, and seeing young girls recreate my look has been so special, and to finally hold my doll and see her wear my bubble braid

Fashion 279

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Merchandise strategy pays off for Reject Shop

Inside Retail

The Reject Shop says its new merchandise strategy is showing positive results. FY24 is the first full year the strategy has been “meaningfully” deployed and the discount retailer achieved annual comp-store sales growth of 2.7 per cent and overall sales growth of 4.2 per cent. During the second half, comparable store sales rose 3.3 per cent while total sales jumped 4.1 per cent, attributed to a continuation of the positive sales momentum from the first half.

Shopping 278
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Target Cuts Prices of 5,000 Items; Biden Calls on Other Companies to Follow Suit

Retail TouchPoints

Target will lower the everyday prices of approximately 5,000 frequently shopped items. Reduced prices already are in effect for about 1,500 items, and additional cuts will be instituted over the summer. Consumers will see lower prices on products including milk, meat, bread, soda, fresh fruits and vegetables, peanut butter, coffee and diapers. In a post on X , The White House praised the move and noted that President Biden was calling on “other big corporations to join these leaders and lower gr

Grocer 263
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Microsoft Believes It Has Found a Way To Put PCs Back on the Map

Retail Wire

Microsoft has taken a significant step by incorporating artificial intelligence into its Windows operating system, introducing new AI-enhanced computers designed to revive lagging PC sales.

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British Home Improvement Retailer MKM Lays the Foundation for Future Success with New Composable Website

Retail TouchPoints

MKM Building Supplies is one of the leading home improvement purveyors for both commercial and DIY customers throughout the United Kingdom, known for its personal touch and localized offerings. But when it came to serving customers online, the company was decidedly behind the times. Image courtesy MKM “As a business, MKM is very traditional; people like to go into their branch, have a cup of tea, have a bacon roll, have a bit of banter,” said Craig McLaren, Head of Digital at MKM Building Suppli

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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How retailers in regional Victoria are compensating for decreasing foot traffic

Inside Retail

Regional retailers are not immune to the current challenges the wider industry is facing – local traders in the Victorian town of Inglewood are also having to adapt to the cost-of-living and cost-of-trading crisis. Inglewood’s Brooke Street is home to local shop fronts that have weathered not only the current economic storm but also physical storms and flooding.

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Buffalo Wild Wings Debuts All-You-Can-Eat Boneless Wings and Fries Deal

Retail Wire

The limited promotion runs from May 13 through July 10 on Mondays and Wednesdays.

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From the shop floor: BWS store manager on the benefits of working in retail

Inside Retail

Retail is the largest private sector employer in Australia. According to ABS data, more than 1.4 million people work in the industry, and while it’s often thought of as a young person’s job, the median age of the workforce is 33 and only 50 per cent of roles are part-time. For many people who need flexible hours, retail is a great career option with a clear path to promotion.

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Lululemon Announces Organizational Changes in Conjunction With CPO Sun Choe’s Resignation

Retail Wire

On Tuesday, the Canadian athletic brand confirmed that the company's chief product officer, Sun Chloe, has resigned to take on another opportunity and will leave by the end of this month.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Pier 1, Stein Mart ownership changes hands

Retail Dive

The backers of Retail Ecommerce Ventures have acquired its IP portfolio, allowing it to avoid bankruptcy. Now they’re looking to expand.

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Nestlé Launches New Food Line Targeting Ozempic Users

Retail Wire

Nestlé has a new line, Vital Pursuit, for Ozempic and other GLP-1 users.

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How Walmart is using generative AI

Retail Dive

Jon Alferness, chief product officer of Walmart U.S., spoke with Retail Dive about how the big box retailer is deploying tech to serve customers and frontline workers.

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Wendy’s Launches $3 English Muffin Breakfast Menu

Retail Wire

The fast-food industry is cooking up new price wars with Wendy's announcing a new $3 English Muffin Deal.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Entertainment Options to Keep You Energised on a Long Shopping Day

Retail Focus

Shopping can be an exhilarating experience, but even the most avid shopper needs a break after hours of walking and browsing through endless aisles of products. Whether you’re shopping alone, with friends, or with family, incorporating moments of relaxation and entertainment can transform a tiring shopping day into a delightful adventure. It’s not just about making purchases; it’s about enjoying the journey.

Shopping 130
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Comcast Reveals Bundle Price for Peacock, Apple TV+, and Netflix

Retail Wire

The company hopes one low price will lure consumers.

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Target Q1 sales drop 3%

Retail Dive

The retailer is losing ground in grocery and household items as customers shop for less elsewhere, according to analysts.

Shopping 128
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Target Misses Earnings Expectations

Retail Wire

Target reported disappointing first-quarter earnings, attributing the shortfall to the impact of inflation on household budgets.

Marketing 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Following acquisition, Rowing Blazers names new CEO

Retail Dive

Laura Willensky comes with experience from J. Crew, Victoria’s Secret Beauty, Talbots, Janie & Jack, Madewell and Away.

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John Lewis to hire 300 care experienced workers by 2025

Retail Gazette

John Lewis Partnership is aiming to hire more than 300 care experienced young people by January 2025 as part of its Building Happier Futures programme. The department store retailer, which has employed 76 workers so far, said the target forms part of its commitment to providing career opportunities for people with experience of the care system. The news coincides with the celebration of Foster Care Fortnight, which runs until 26 May by charity The Fostering Network.

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Lululemon restructures product, marketing teams as Chief Product Officer Sun Choe exits

Retail Dive

The roles of chief brand officer and global creative director will expand as Choe leaves for a new opportunity and won't be replaced.

Marketing 115
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Superdrug marks 60th anniversary with new range and in-store events

Retail Gazette

Superdrug is marking its 60th birthday with celebrations taking place throughout this month and June. The health and beauty retailer will be holding in-store activations alongside the launch of a limited edition birthday range, 60th birthday products from exclusive brands, offers and prices and more. Superdrug Health & Beauty Card members will be able to bag 60% off own brand and exclusive ranges from today (22 May), while members will earn 600 points on any online purchase over £60 made tod

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Regulators Tighten Rules on ‘Buy Now, Pay Later’ Services

Retail Wire

In a move to enhance consumer protections, the Consumer Financial Protection Bureau (CFPB) announced new regulations for the rapidly growing "buy now, pay later" (BNPL) industry.

Consumer 113
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New Look Announces £3.3m Investment to Upgrade Greater Manchester Stores

365 Retail

New Look has announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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After opening Mall of America location, Kizik plots first East Coast store

Retail Dive

As it works to build out its physical footprint, the hands-free footwear brand plans to open a store at the King of Prussia mall in Pennsylvania on June 14.

Location 111