Sun.Jul 21, 2024

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Del Taco Introduces Value Menu and Becomes No.1 in US

Retail Wire

Del Taco has launched its new Del’s Real Deal Menu featuring 15 items, all priced at $2 and under. This value menu includes popular choices like tacos, burritos, nachos, and now includes freshly made chips & house-made guacamole.

ATS 278
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Naked Sundays launches on Ulta.com

Inside Retail

Naked Sundays has partnered with Ulta Beauty as part of the brand’s expansion in North America. The company has launched 10 products on Ulta.com including CabanaGlow SPF50 Mineral Serum Drops, which now has two new shades namely CabanaGlow Blush and CabanaGlow Sheer. Ulta.com exclusively sells mineral serum drops for $35. The partnership marks Naked Sundays’ fourth North American launch this year, following its launches at Target, Amazon, and Shoppers Drug Mart in Canada.

ATS 147
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Disney Workers Prepare to Strike

Retail Wire

On July 19, 2024, Disneyland Park cast members voted overwhelmingly, with 99% in favor, to authorize a potential strike organized by the Disney Workers Rising bargaining committee. This vote was a response to alleged unfair labor practices by Disney, including intimidation and disciplinary actions against union members.

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Momotaro Jeans aims to capture international customers through rebrand strategy

Inside Retail

With products available in 26 countries and regions worldwide, Momotaro Jeans is planning a broader expansion strategy to attract more international customers as tourism to Japan flourishes. The Japanese denim label has recently launched a new concept store on Shinmonzen-dori in Kyoto as part of its rebranding. “Inbound tourists are our largest customers right now,” Masataka Suzuki, president and COO of Momotaro Jeans, told Inside Retail.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Krispy Kreme Gives Out Free Donuts After CrowdStrike Update

Retail Wire

In response to the lingering problems from the CrowdStrike software update, Krispy Kreme made this official announcement on their Instagram:

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Aeon Mall: Falling costs in Japan and rising sales abroad

Inside Retail

Aeon Mall, Japan’s pan-Asian mall developer, is slowly but surely engineering a shift in its development focus from Japan to growth markets in China and Southeast Asia. This was further emphasised when the company released its results for the quarter ending May 31. While profitability across its domestic portfolio was buoyed by falling costs, the revenue growth is emanating more from its newer markets in Vietnam and Indonesia, along with a tentative return to growth in China.

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The Body Shop’s exclusive bidder: ‘We should emerge from administration in August’

Retail Gazette

The boss of The Body Shop’s prospective new buyer has revealed that the business should emerge from administration in August. Former Molton Brown CEO Charles Denton, who leads beauty industry tycoon Mike Jatania’s Auréa consortium, which entered an exclusivity agreement with the chain’s administrators FRP earlier this week, is understood to be planning to retain all of its existing UK stores.

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National Ice Cream Day 2024

Retail Wire

National Ice Cream Day, celebrated every third Sunday in July, owes its existence to President Reagan, who, in 1984, designated this day to honor a treat enjoyed by over 90% of Americans. His proclamation not only celebrated ice cream but also lauded the dairy industry. Reagan also declared July as National Ice Cream Month. Americans lead globally in ice cream consumption, averaging 23 gallons per person annually.

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John Lewis launches in-store repair trial with Timpson Group

Retail Gazette

John Lewis customers will be able to bring clothing, accessories and a selection of homeware to be repaired in store in a new trial with Timpson Group owned-Johnsons. The new in-store service launches today in five John Lewis branches – Oxford, Liverpool, Cheadle, Milton Keynes and Welwyn – and offers repair and alterations, laundry, and dry cleaning with any brand accepted.

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Airline News: Delays, Exploding Cans, and Safety

Retail Wire

Following the problems caused by the CrowdStrike software update affectig Microsoft systems, airlines are still reeling from the negative effects caused by the dilemma.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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WHSmith mulls hot food rollout under one-stop-shop strategy

Retail Gazette

WHSmith is considering rolling out hot food options to its travel and hospital stores, after launching its own-brand food-to-go range in travel stores in May. The move comes after the business said it had witnessed “record weeks” for food sales since introducing its Smith’s Family Kitchen range of 34 products. Speaking to The Grocer, the retailer’s managing director Andrew Harrison said: “We don’t have as much of a cohesive breakfast offer as we’d like, and we know that t

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Krispy Kreme Gives Out Free Doughnuts After CrowdStrike Update

Retail Wire

In response to the lingering problems from the CrowdStrike software update, Krispy Kreme gave out free doughnuts on Friday.

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Shein is ‘something to be terrified about,’ says former Asos CEO

Retail Gazette

Former Asos CEO Nick Beighton has spoken out against Shein’s listing on the London Stock Exchange, describing elements of the retailer’s business model as “genius” but “something to be terrified about” Speaking at the Source Fashion trade show in London, Beighton said: “Some of the standards of how [Shein] are producing garments, the lack of transparency, their renowned opaqueness, makes me extremely nervous.” The executive added: “I think th

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Del Taco Introduces Value Menu and Becomes No. 1 in the US

Retail Wire

Del Taco has launched its new Del’s Real Deal Menu featuring 15 items, all priced at $2 and under.

ATS 130
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Top 5 Customer Service & CX Articles for Week of July 22, 2024

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Everything I Need To Know About Customer Experience I Learned From A Jack Nicholson Movie by Chip Bell (Forbes) Excellent customer experience is an assertion, not a response.

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Homebase owner approached by The Range over sale of the business

Retail Gazette

Homebase owner Hilco Capital has been approached by The Range over acquiring the DIY chain, as it gears up to launch a sale of the company. While city sources said the talks were not guaranteed to lead to a deal, analysts indicated if they did, The Range would like want the majority of the business’s circa 140 stores, Sky News reported. A formal sale process involving other potential bidders is forecast to begin in the following days, one insider revealed.

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Maximizing Sales with Effective Retail Shelving

CJ Retail Solutions

Retail shelving is a critical component in maximizing sales within a retail environment. The arrangement of products on shelves significantly influences customer purchasing decisions. Well-organized and visually appealing displays attract customers, encourage browsing, and increase sales potential. Conversely, poorly designed or cluttered shelves can deter customers and result in missed sales opportunities.