Retail Focus

SEPTEMBER 26, 2024

The online landscape has numerous activities aimed at keeping users engaged and entertained. These events are held occasionally and attract tons of crowds from different parts of the globe. So, whether you prefer the Valorant eSports tournaments or are a fan of Call of Duty (CoD), there are numerous options available for you to explore. The interesting part is that these tournaments are not only entertaining but also profitable.

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Kiosk Customer Experience Accessories Location 130

Retail TouchPoints

SEPTEMBER 26, 2024

Big Lots is moving full steam ahead despite its recent bankruptcy filing and sale. In addition to bringing back its “Black Friday Fridays” weekly holiday deals , the retailer is launching a new affiliate program to “build on its organic and grassroots popularity with bargain-savvy creators and publishers on social media and beyond.” Big Lots Fights its Way Back Big Lots has struggled to find its footing since the pandemic, with recent factors such as high inflation and interest rates continuing

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Returns Promotions Consumer Management 287

Inside Retail

SEPTEMBER 26, 2024

Retailers have lambasted Choice for wasting $1.1 million in government funding on its recently published supermarket data, which priced a basket of just 14 items to determine the nation’s cheapest grocer. “Supermarkets range thousands of products, and Australian families are often buying triple this volume in their weekly shop,” said Paul Zahra, CEO of the Australian Retailers Association (ARA). “This report is funded by taxpayers to the tune of $1.1 milllion and disappoi

Supermarket 255

Supermarket Grocer Shopping ATS 255

Retail TouchPoints

SEPTEMBER 26, 2024

New account fraud is surging, and despite the conventional wisdom that this type of fraud is mostly a problem for banks, retailers are in the crosshairs too. Due to AI tools that make it easier for criminals to synthesize identities from stolen customer data and manage them, banks and commerce are expected to lose close to $5 billion this year to this type of fraud.

Accounting 258

Accounting Payment Services Consumer Customer Experience 258

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

SEPTEMBER 26, 2024

In the last five years, a bevy of brands including Nike, Levi’s, Crocs and Under Armour have turned their attention to their consumers as they looked to cut out the middleman. And it’s little wonder given that in the US alone, direct-to-consumer (D2C) e-commerce sales are expected to grow 16.4 per cent to reach US$197.11 billion this year. But pivoting an established brand to D2C is not without its challenges, as Nike can attest.

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Wholesale Marketing Consumer Returns 246

Retail Wire

SEPTEMBER 26, 2024

Dockworkers across ports from Maine to Texas are poised to strike early Tuesday, threatening what could be one of the most economically disruptive labor actions in decades.

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Retail Wire

SEPTEMBER 26, 2024

Samples of two Answers Pet Food products tested positive for Salmonella and Listeria.

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Retail TouchPoints

SEPTEMBER 26, 2024

Nearly 20 civil rights groups, including the NAACP, the Human Rights Campaign (HRC), the League of United Latin American Citizens (LULAC) and the American Association of People with Disabilities have issued a strongly worded open letter to Fortune 1000 businesses, calling on them to support diversity, equity and inclusion (DEI) principles and practices.

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Consumer ATS 147

Retail Wire

SEPTEMBER 26, 2024

Carl's Jr. is honoring all who have been ghosted or who have ghosted someone by introducing a "Ghost Burger" for a limited time at all locations.

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Location ATS 162

Inside Retail

SEPTEMBER 26, 2024

The 18-store Manoosh pizza chain recently rebranded as Ooshman, unveiling a new colour logo, colour scheme and store design. Founder Charlie Hoyek said the rebrand stemmed from the word Manoosh being adopted by other independent bakeries. “The new name was selected from an online poll we did with our customers, to name our mascot in our logo. We thought it was a fantastic idea as the word Manoosh got flipped to Ooshman.

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Marketing 147

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Retail TouchPoints

SEPTEMBER 26, 2024

Continuing its mission shift toward becoming the “local commerce app,” DoorDash has introduced a suite of new products designed to help merchants manage and grow their businesses: The DoorDash Commerce Platform , designed for both online and in-store businesses; Online Ordering Mobile Apps , providing merchants with the ability to create their own branded iOS or Android mobile app; and A reimagined DoorDash Business Manager App that now includes quick access to payouts and sales tracking, market

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Merchant Services Grocer Fulfillment Payment Services 130

Inside Retail

SEPTEMBER 26, 2024

Bridgestone Select Tyre & Auto has opened a new store in Werribee, Victoria, taking its nationwide store count to 200. The new store is in a franchise agreement with Marco Licalsi. “Australians trust Bridgestone more than any other tyre brand, they set the standard in our industry and importantly, I’ve always been a fan of their product,” said Licalsi.

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Retail Wire

SEPTEMBER 26, 2024

Southwest Airlines announced its three-year transformation plan "Southwest. Even Better." at its Investor Day briefing in Dallas.

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Planning ATS 147

Inside Retail

SEPTEMBER 26, 2024

Over the next few years all retailers with a turnover of over $50 million will be expected to publish a ‘sustainability report’ and include a range of data about their carbon emissions and climate mitigation efforts. This comes after the Federal Parliament passed a bill last week to introduce mandatory climate reporting in Australia, setting the agenda for one of the most significant new regulatory imposts across businesses in decades – and posing a particular challenge for retailers and their s

Fulfillment 130

Fulfillment Finance Accounting Planning 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail Wire

SEPTEMBER 26, 2024

National Pancake Day is Sept. 26.

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Inside Retail

SEPTEMBER 26, 2024

H&M Group has booked lower sales in the fiscal third quarter amid cold weather in many key European markets. The fashion retailer’s sales fell 3 per cent to SEK59.01 billion (US$5.82 billion) and net profit dropped 30 per cent to SEK2.31 billion in the three months ended August 31. “Despite a challenging start, we are concluding the third quarter with sales on par with last year in local currencies and with good cost control,” said Daniel Erver, CEO of H&M.

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Marketing Net Profit Fashion Shopping 130

Retail Wire

SEPTEMBER 26, 2024

The FTC's Operation AI Comply is cracking down on AI developers that reportedly use technology to deceive consumers.

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Consumer 130

Inside Retail

SEPTEMBER 26, 2024

Endeavour Group CEO and MD Steve Donohue has decided to step down after more than six years in the role and 30 years with the business. “Mr Donohue and the board have determined now is the right time for a new leader to take the group in its next phase of growth,” Endeavour said in a statement to the ASX. Donohue will remain in the position as the company progresses in its search for the new executive, to assist with the transition.

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ATS Supermarket 130

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Shopping

Retail Wire

SEPTEMBER 26, 2024

As more and more Americans shop via Temu's app, lawmakers fear their data is being exploited.

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Consumer Shopping 130

Inside Retail

SEPTEMBER 26, 2024

What can business leaders learn from the latest quarter’s data from CommBank iQ , which shows Australians are continuing to make spending trade-offs? The insights offer more than just a snapshot into consumer behaviour and can help businesses make informed decisions. Business leaders may be surprised to see the significant variance in consumers’ spending depending on where they live in Australia and how old they are.

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Apparel Consumer Accounting Marketing 130

Retail Gazette

SEPTEMBER 26, 2024

Pepco Group’s fourth-quarter like-for-like sales fell year on year due to ongoing supply chain disruption. For the 51 weeks ending September 22, the Poundland and Dealz owner saw total revenue rise 10%, driven by new store openings, but like-for-like dipped 3.1%. Disruption to shipping through the Suez Canal, due to attacks militants in the Red Sea , has continued through 2024. “Pepco has continued to be impacted by supply chain issues, affecting the consistent and timely availabilit

Shipping 118

Shipping ATS 118

Inside Retail

SEPTEMBER 26, 2024

Many Australians have lost trust in supermarket pricing, with more consumers now comparing prices between stores before making a purchase. The Australian Competition and Consumer Commission’s (ACCC) interim report for supermarkets inquiry revealed that almost 50 per cent of consumers now ‘often’ or ‘always’ compare prices before shopping, a significant increase from 17 per cent found by the watchdog’s 2008 Grocery Inquiry.

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Supermarket Bundled Pricing Accounting Consumer 130

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ATS

Retail Wire

SEPTEMBER 26, 2024

Taco John's is upping the ante.

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Inside Retail

SEPTEMBER 26, 2024

True Society has opened its latest store in Melbourne, bringing the US-based company’s global footprint up to 10. Located in a bright and airy warehouse on Webb Street in Fitzroy, the nearly 1000sqm store carries hundreds of wedding dresses from leading designer brands Essense of Australia, Stella York, Martina Liana, All Who Wander and Oxford Street, as well as veils and accessories.

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Boutique Accessories Advertising Fashion 130

Retail Wire

SEPTEMBER 26, 2024

Taco Bell is trying out even more menu items.

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Retail Gazette

SEPTEMBER 26, 2024

Asda will prioritise converting the IT systems in its smaller stores for the rest of the year to minimise disruption from its ‘Project Future’ transformation over the Christmas period. The retailer said it would concentrate its transformation efforts on 850 smaller sites, including petrol stations, smaller supermarkets, and Asda Express convenience stores over the golden quarter, rather than its larger stores where the bulk of its customers shop.

Grocer 104

Grocer Checkout Supermarket Finance 104

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Wire

SEPTEMBER 26, 2024

All 28 retail locations will close.

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Location Apparel 147

Retail Gazette

SEPTEMBER 26, 2024

Bravissimo has been snapped up by lingerie and swimwear manufacturer Wacoal Europe. Wacoal Europe owns the brands Wacoal, Freya, Fantasie, Elomi and Goddess. Bravissimo has been selling Freya, Fantasie and Elomi products for many years. Under its new ownership, the retailer, which sells lingerie and swimwear in sizes D cup and above, will continue operating as a separate company, with Leanne Cahill remaining as its CEO.

Shopping 101

Shopping ATS Fashion 101

A1 Retail

SEPTEMBER 26, 2024

Image: Regatta Professional womenswear collection featuring [L-R] Michelle Yee Ting Wong @thecarpentrygirl, Louiza Chrysanthou @suntroweler, Sianna Borland @si_laysconstruction and Denise Prosser @Politely_plastered. British workwear brand Regatta Professional has listened to its customers and expanded its range of apparel workwear for tradeswomen. The capsule collection includes Stretch Trousers with Detachable Holsters, a Stretch Softshell Jacket, Cotton Stretch T-shirts, and a Hybrid Bodywarm

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Apparel Brand Management Management Consumer 99

Retail Gazette

SEPTEMBER 26, 2024

Tesco is gearing up to relaunch its online F&F clothing range during the coming months, after axing its non-food website Tesco Direct in 2018. The grocer’s fashion offering, which is set to be launched later this year, will sit alongside its new marketplace, Drapers reported. It is thought that Tesco head of Woosh, Greg Bertrand, was hired as head of online for F&F earlier in the year and has been in charge of the fashion relaunch.

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Grocer Supermarket Fashion 97

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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