Retail Focus

SEPTEMBER 26, 2024

The online landscape has numerous activities aimed at keeping users engaged and entertained. These events are held occasionally and attract tons of crowds from different parts of the globe. So, whether you prefer the Valorant eSports tournaments or are a fan of Call of Duty (CoD), there are numerous options available for you to explore. The interesting part is that these tournaments are not only entertaining but also profitable.

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Retail TouchPoints

SEPTEMBER 26, 2024

Big Lots is moving full steam ahead despite its recent bankruptcy filing and sale. In addition to bringing back its “Black Friday Fridays” weekly holiday deals , the retailer is launching a new affiliate program to “build on its organic and grassroots popularity with bargain-savvy creators and publishers on social media and beyond.” Big Lots Fights its Way Back Big Lots has struggled to find its footing since the pandemic, with recent factors such as high inflation and interest rates continuing

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Retail Wire

SEPTEMBER 26, 2024

Dockworkers across ports from Maine to Texas are poised to strike early Tuesday, threatening what could be one of the most economically disruptive labor actions in decades.

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Inside Retail

SEPTEMBER 26, 2024

Bridgestone Select Tyre & Auto has opened a new store in Werribee, Victoria, taking its nationwide store count to 200. The new store is in a franchise agreement with Marco Licalsi. “Australians trust Bridgestone more than any other tyre brand, they set the standard in our industry and importantly, I’ve always been a fan of their product,” said Licalsi.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

SEPTEMBER 26, 2024

Carl's Jr. is honoring all who have been ghosted or who have ghosted someone by introducing a "Ghost Burger" for a limited time at all locations.

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Inside Retail

SEPTEMBER 26, 2024

Many Australians have lost trust in supermarket pricing, with more consumers now comparing prices between stores before making a purchase. The Australian Competition and Consumer Commission’s (ACCC) interim report for supermarkets inquiry revealed that almost 50 per cent of consumers now ‘often’ or ‘always’ compare prices before shopping, a significant increase from 17 per cent found by the watchdog’s 2008 Grocery Inquiry.

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Inside Retail

SEPTEMBER 26, 2024

Retailers have lambasted Choice for wasting $1.1 million in government funding on its recently published supermarket data, which priced a basket of just 14 items to determine the nation’s cheapest grocer. “Supermarkets range thousands of products, and Australian families are often buying triple this volume in their weekly shop,” said Paul Zahra, CEO of the Australian Retailers Association (ARA). “This report is funded by taxpayers to the tune of $1.1 milllion and disappoi

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Retail Wire

SEPTEMBER 26, 2024

Southwest Airlines announced its three-year transformation plan "Southwest. Even Better." at its Investor Day briefing in Dallas.

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Inside Retail

SEPTEMBER 26, 2024

Endeavour Group CEO and MD Steve Donohue has decided to step down after more than six years in the role and 30 years with the business. “Mr Donohue and the board have determined now is the right time for a new leader to take the group in its next phase of growth,” Endeavour said in a statement to the ASX. Donohue will remain in the position as the company progresses in its search for the new executive, to assist with the transition.

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Retail Wire

SEPTEMBER 26, 2024

The FTC's Operation AI Comply is cracking down on AI developers that reportedly use technology to deceive consumers.

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Accounting

Inside Retail

SEPTEMBER 26, 2024

In the last five years, a bevy of brands including Nike, Levi’s, Crocs and Under Armour have turned their attention to their consumers as they looked to cut out the middleman. And it’s little wonder given that in the US alone, direct-to-consumer (D2C) e-commerce sales are expected to grow 16.4 per cent to reach US$197.11 billion this year. But pivoting an established brand to D2C is not without its challenges, as Nike can attest.

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Retail Wire

SEPTEMBER 26, 2024

Samples of two Answers Pet Food products tested positive for Salmonella and Listeria.

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Inside Retail

SEPTEMBER 26, 2024

H&M Group has booked lower sales in the fiscal third quarter amid cold weather in many key European markets. The fashion retailer’s sales fell 3 per cent to SEK59.01 billion (US$5.82 billion) and net profit dropped 30 per cent to SEK2.31 billion in the three months ended August 31. “Despite a challenging start, we are concluding the third quarter with sales on par with last year in local currencies and with good cost control,” said Daniel Erver, CEO of H&M.

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Retail TouchPoints

SEPTEMBER 26, 2024

Saks Fifth Avenue has introduced a new category to its stores and online offerings — a collection of more than 100 limited-edition contemporary print works from notable artists. Saks hopes to establish itself as “a destination for fine art,” with a “distinctive offering” that complements the lifestyle of the luxury consumer, said the company in a release.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

SEPTEMBER 26, 2024

The 18-store Manoosh pizza chain recently rebranded as Ooshman, unveiling a new colour logo, colour scheme and store design. Founder Charlie Hoyek said the rebrand stemmed from the word Manoosh being adopted by other independent bakeries. “The new name was selected from an online poll we did with our customers, to name our mascot in our logo. We thought it was a fantastic idea as the word Manoosh got flipped to Ooshman.

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Retail TouchPoints

SEPTEMBER 26, 2024

Nearly 20 civil rights groups, including the NAACP, the Human Rights Campaign (HRC), the League of United Latin American Citizens (LULAC) and the American Association of People with Disabilities have issued a strongly worded open letter to Fortune 1000 businesses, calling on them to support diversity, equity and inclusion (DEI) principles and practices.

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Retail Wire

SEPTEMBER 26, 2024

Taco Bell is trying out even more menu items.

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Retail TouchPoints

SEPTEMBER 26, 2024

Continuing its mission shift toward becoming the “local commerce app,” DoorDash has introduced a suite of new products designed to help merchants manage and grow their businesses: The DoorDash Commerce Platform , designed for both online and in-store businesses; Online Ordering Mobile Apps , providing merchants with the ability to create their own branded iOS or Android mobile app; and A reimagined DoorDash Business Manager App that now includes quick access to payouts and sales tracking, market

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

SEPTEMBER 26, 2024

All 28 retail locations will close.

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Inside Retail

SEPTEMBER 26, 2024

Over the next few years all retailers with a turnover of over $50 million will be expected to publish a ‘sustainability report’ and include a range of data about their carbon emissions and climate mitigation efforts. This comes after the Federal Parliament passed a bill last week to introduce mandatory climate reporting in Australia, setting the agenda for one of the most significant new regulatory imposts across businesses in decades – and posing a particular challenge for retailers and their s

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Retail Wire

SEPTEMBER 26, 2024

National Pancake Day is Sept. 26.

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Inside Retail

SEPTEMBER 26, 2024

What can business leaders learn from the latest quarter’s data from CommBank iQ , which shows Australians are continuing to make spending trade-offs? The insights offer more than just a snapshot into consumer behaviour and can help businesses make informed decisions. Business leaders may be surprised to see the significant variance in consumers’ spending depending on where they live in Australia and how old they are.

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Wholesale

Retail Wire

SEPTEMBER 26, 2024

As more and more Americans shop via Temu's app, lawmakers fear their data is being exploited.

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Inside Retail

SEPTEMBER 26, 2024

Following on from the reopening of an expanded and renovated Muji store at Siam Discovery in downtown Bangkok in late June, the mall’s owner, Siam Piwat, continues to set the pace for innovation in Thailand’s retail sector. Most recently, on September 10, Finnish lifestyle brand Marimekko opened ‘ Marimekko Concept Store’ on the mall’s ground floor.

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Retail Gazette

SEPTEMBER 26, 2024

Pepco Group’s fourth-quarter like-for-like sales fell year on year due to ongoing supply chain disruption. For the 51 weeks ending September 22, the Poundland and Dealz owner saw total revenue rise 10%, driven by new store openings, but like-for-like dipped 3.1%. Disruption to shipping through the Suez Canal, due to attacks militants in the Red Sea , has continued through 2024. “Pepco has continued to be impacted by supply chain issues, affecting the consistent and timely availabilit

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Retail Wire

SEPTEMBER 26, 2024

Taco John's is upping the ante.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Gazette

SEPTEMBER 26, 2024

Tesco is gearing up to relaunch its online F&F clothing range during the coming months, after axing its non-food website Tesco Direct in 2018. The grocer’s fashion offering, which is set to be launched later this year, will sit alongside its new marketplace, Drapers reported. It is thought that Tesco head of Woosh, Greg Bertrand, was hired as head of online for F&F earlier in the year and has been in charge of the fashion relaunch.

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365 Retail

SEPTEMBER 26, 2024

LOOKFANTASTIC has launched its first concept store, marking a shift from online to in-person retail. This new space aims to create a community-driven and educational beauty experience, offering a hands-on approach to shopping. The store, which builds on the success of LOOKFANTASTIC’s events and pop-ups, is designed to educate customers about various brands and products through in-person interaction.

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Retail Gazette

SEPTEMBER 26, 2024

Bravissimo has been snapped up by lingerie and swimwear manufacturer Wacoal Europe. Wacoal Europe owns the brands Wacoal, Freya, Fantasie, Elomi and Goddess. Bravissimo has been selling Freya, Fantasie and Elomi products for many years. Under its new ownership, the retailer, which sells lingerie and swimwear in sizes D cup and above, will continue operating as a separate company, with Leanne Cahill remaining as its CEO.

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Miller Zell

SEPTEMBER 26, 2024

Branded spaces — stores, banks, restaurants, universities, medical facilities, office buildings, etc. — are navigated every day by customers and workers. Whether you want to call it “wayfinding” or “store navigation,” it’s a critical part of designing branded environments.

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.