Retail TouchPoints

JULY 10, 2024

As an online business, your sales numbers won’t matter if you can’t deliver your customers’ orders efficiently. There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business.

Inventory Management 233

Inventory Management Management Merchant Services Drop-Shipping 233

Retail Wire

JULY 10, 2024

The Kroger-Albertson merger has not yet been finalized, but the list of stores planned to be divested has been revealed.

Planning 299

Planning 299

Inside Retail

JULY 10, 2024

JB Hi-Fi’s subsidiary The Good Guys is facing legal action from the Australian Competition and Consumer Commission (ACCC) for alleged deceptive misrepresentations around its ‘StoreCash’ promotions. The ACCC said that The Good Guys ran 116 promotions between July 2019 and August last year, offering consumers a store credit or StoreCash if they spent a certain amount on qualifying products in its online or physical stores.

Promotions 298

Promotions Consumer Location Marketing 298

Retail Wire

JULY 10, 2024

The Athletic Brewing Company is the largest non-alcoholic beer company in the United States.

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290

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

JULY 10, 2024

Simon Griffiths is the CEO and co-founder of the pr o fit-for-purpose business Who Gives a Crap , which donates 50 per cent of profits to global hygiene projects to ensure everyone in the world has access to a toilet and sanitation. Philanthropy has always been in Griffiths’s DNA. Before Who Gives a Crap, hospitality was the training ground for his business brain.

Shipping 264

Shipping Consumer Marketing ATS 264

Retail Wire

JULY 10, 2024

The union disagrees with management over pay and working policies.

Management 264

Management 264

Retail Wire

JULY 10, 2024

Krispy Kreme is celebrating its 87th anniversary by offering a dozen glazed doughnuts for just 87 cents on Friday, July 12.

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264

Inside Retail

JULY 10, 2024

Fujifilm Australia has relocated its first brand experience facility, Fujifilm House of Photography, to a larger location in the heart of Sydney’s CBD. First opened in 2022 , the facility is now located at 263 George Street and is the world’s third Fujifilm House of Photography, after Japan and London. The centre aspires to be “an interactive hub” that will inspire and motivate customers to experience everything Fujifilm has to offer, from photo shooting to photo producti

Location 257

Location Fashion Consumer ATS 257

Retail Wire

JULY 10, 2024

Tesla's share of the U.S. electric vehicle market fell below 50% for the first time in the second quarter, dropping to 49.7% from 59.3% a year earlier.

Marketing 264

Marketing 264

Inside Retail

JULY 10, 2024

Hollywood fashion and lifestyle brand Von Dutch has been sold to brand management firm WSG Brands and is set for further global expansion. Former owners Groupe Royer and its subsidiary Royer Brands International completed the transfer of ownership last month. Following the acquisition, Von Dutch will be headed by Jack Cheika and Marc Benitez, WSG’s CEO and COO.

Fashion 239

Fashion Brand Management Management ATS 239

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

JULY 10, 2024

Due to its upcoming closure, The Mirage casino in Las Vegas has been mandated by Nevada regulations to distribute $1.6 million in unclaimed progressive jackpots before it closes.

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246

Inside Retail

JULY 10, 2024

Angus McKay, 7-Eleven CEO since 2016, is moving into the automotive world as executive chair and CEO at Bapcor. Bapcor’s core business is the automotive aftermarket which includes ABS, Autobarn and Midas in its retail portfolio. The AFR reports the appointment comes hot on the heels of Bapcor’s knockback of an unsolicited all-cash $1.83 billion buyout from Bain Capital.

Store Operations 237

Store Operations Management Consumer Marketing 237

Retail Wire

JULY 10, 2024

According to a recent Business Insider compilation of reports from nine retail chains, over 1,330 stores across the U.S. have either closed or are scheduled to close in 2024.

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214

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process.

Point of Sale 206

Point of Sale Location Consumer Customer Experience 206

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

JULY 10, 2024

Hong Kong retail sales continue to experience a recession, reporting a double-digit drop in two consecutive months in May and a 6.1 per cent decrease for the first five months of this year. The prolonged downturn has led many to wonder what the future holds for the industry. What is happening? A government spokesman said the decline in sales was mainly due to the changes in the consumption patterns of visitors and residents, as well as the strength of the Hong Kong dollar.

ATS 147

ATS Consumer Accounting Planning 147

Retail TouchPoints

JULY 10, 2024

Walmart will increase support for its grocery operations with enhancements to its perishable network, including five new high-tech perishable distribution centers (DCs), expansions to four traditional perishable DCs and a retrofit of the retailer’s Winter Haven, Fla. DC with the latest technology. One of the new DCs, in Shafter, Calif., has been operational since 2021, and the second, in Lancaster, Texas, is ramping up operations.

Fulfillment 203

Fulfillment Shipping Location Planning 203

Inside Retail

JULY 10, 2024

Baby & Kids is facing a legal action from the Fair Work Ombudsman (FWO) after allegedly failing to pay a former worker proper wages and entitlements. The FWO says the action was taken after it learned that Baby & Kids did not pay a worker – employed full-time in an e-commerce role from January to October 2022 – any wages for her final two weeks of work.

Payment Services 147

Payment Services ATS 147

Retail TouchPoints

JULY 10, 2024

During the pandemic, Etsy ’s seller community nearly doubled , according to CEO Josh Silverman. But since that time, this marketplace for makers has faced increasing competition from other retailers, such as Amazon and Michaels , which have edged in on its “handmade” turf — while at the same time combating an influx of factory-made products from international sellers.

Marketing 198

Marketing Shopping Planning Consumer 198

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Customer Experience

Inside Retail

JULY 10, 2024

The Australian Retailers Association (ARA) has voiced its concern after the NSW government decided to extend the Anzac Day trading ban starting next April, from 1pm to midnight. The ban will apply to retail traders such as supermarkets and fashion retailers, while small businesses, markets, cafes, chemists, newsagencies and takeaway restaurants are exempt.

Supermarket 147

Supermarket Department Stores Fashion Location 147

Retail TouchPoints

JULY 10, 2024

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. While this shift has helped the retailer reduce lead times for greater efficiency, it also created a challenge for store designers: allocating space for fulfillment functions “without compromising on the exploration and the way we make products come to life,” said Sara

Fulfillment 187

Fulfillment Customer Experience Shopping Promotions 187

Inside Retail

JULY 10, 2024

Global shipments of personal computers rose by 3 per cent in the second quarter, helped by demand for AI-capable devices, with Apple seeing the biggest growth among PC makers, preliminary data from research firm IDC showed on Tuesday. PC shipments reached 64.9 million units in the three months ended June, marking a second straight quarter of growth after two years of decline, the report said.

Marketing 147

Marketing ATS 147

Retail TouchPoints

JULY 10, 2024

After hosting successful pop-up shops with apparel brands like Abercrombie and Anthropologie , Pinterest is digging into the culinary world by partnering with condiment and sauce brand Primal Kitchen. The companies are bringing the Colorful Kitchen Pop-Up to Chicago, Los Angeles and New York City to showcase Primal Kitchen’s best-selling products and highlight Pinterest’s highly curated food and kitchen trends.

Apparel 185

Apparel Consumer Location Marketing 185

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Gazette

JULY 10, 2024

Co-op has become the first retailer in the UK to publish a socioeconomic pay gap report, putting a spotlight on the difference in pay between colleagues from different socioeconomic backgrounds. The convenience chain said the report will help inform its social mobility strategy and the actions it needs to close the pay gap. The business collected voluntary data from 48% of its 57,000 colleagues across the UK between April 2023 to April 2024 and found it has a mean pay gap of 5.2% between staff f

Accounting 130

Accounting ATS 130

Inside Retail

JULY 10, 2024

Online fast-fashion retailer Shein and US luxury label Monse have launched a new collection for the Shein X program, an initiative to support independent artists and designers. Established in 2015 by Laura Kim and Fernando Garcia – co-creative directors for Oscar de la Renta–Monse is known for its ‘deconstructed tailoring and asymmetry’ The collection includes styles from five independent designers – Oxana Goralczyk (France), Jade Breyon (USA), Mathilde Lhomme (France), Aliya Brown (

Fast Fashion 130

Fast Fashion Fashion Accessories ATS 130

Retail Wire

JULY 10, 2024

Walmart faces a class-action lawsuit following a ruling by the 7th U.S. Circuit Court of Appeals in Chicago on July 3.

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130

Inside Retail

JULY 10, 2024

Finnegan Shepard is the unexpected brand founder who did. An academic turned entrepreneur, Shepard studied philosophy and literature at Sarah Lawrence College and the University of Cambridge before launching Both&, a brand that designs clothing for people who identify as transmasculine, nonbinary and gender non-conforming. Shepard was inspired to start the brand based on his own experiences searching for such products, and he knew other consumers were looking for the same thing.

Apparel 130

Apparel Consumer Fashion Department Stores 130

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Retail Wire

JULY 10, 2024

The FTC took action against NGL Labs, the creator of the popular anonymous messaging app.

Marketing 130

Marketing 130

Retail Focus

JULY 10, 2024

HUSQVARNA unveils its updated global store design concept, to reflect the brand’s Nordic heritage. With flexibility and modularity as the guiding principles, Husqvarna has created a concept that caters to the needs and store space of each dealer, whilst enhancing the end-customer experience. The new store concept is available to dealers this season.

Customer Experience 130

Customer Experience Shopping Marketing Management 130

Retail Customer Experience

JULY 10, 2024

For major retailers omnichannel payments has the potential to be a total game-changer and completely reimagine the retail buying experience.

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115

Retail Focus

JULY 10, 2024

Today, technology is evolving at a rapid rate – so much so that, what was once an innovative idea of its own, live streaming for e-commerce is seeing a wave of fresh ideas. So, let’s take a look at some of the technology making for the next generation of live stream e-commerce. OCR Optical character recognition (OCR) uses a camera lens to capture an image, which is then transformed into a machine-readable format.

Advertising 130

Advertising Consumer Shopping ATS 130

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing